Nokia :: 5800 Xpressmusic - Music Player / Library Freezes After Updating To V40
Feb 4, 2010
When i play music from the all songs option in the music library the music player completely freezes all the time after a few songs. This happs when as soon as a new track starts to play. then the music app does not close/exit too.no problems when playing music through playlists and by genre.I have to close the music player by force by using the remove memory card feature which closes all running apps. to play music again to use the phone.is there any problem playing music in wma format? i checked the file details in the music i was playing when the player froze.
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Apr 8, 2010
The music player on my 5800 freezes after a playing 2 or 3 songs. Yes, I know, it's been addressed before, but I've tried everything suggested and I'm still having this problem. Have upgraded the firmware, soft reset, hard reset, run windows chkdsk on the memory card, formatted the memory card.... you name it! But it STILL freezes! Doesn't make any sense having an "Xpressmusic" that can't play any music
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Sep 12, 2011
i've just updated the firmware (v. 52.0.007) for my nokia 5800 xm, but when i tried to open the music player application, it tells me that there is a system error. i've tried re-installing the phone update but music player still shows me a general system error. this is making me quite sad. i want my music! heck, it's an 'xpressmusic' phone.
been a bit disappointed with nokia lately. first the Internet failure and now this... don't make a nokia loyalist switch to apple!
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Jan 11, 2010
My Music player not opening. I formatted my phone memory but still getting the problem. when i restart my phone it will open but after few minutes start troubling again,when i try to play some files the phone freezes. Anyone experiencing this problem?
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Apr 5, 2011
I have an E5. Earlier when I downloaded new songs on my phone and opened the music player, it automatically searched for new tracks and updated itself. Now I dont know what has happened it doesnt get updated automatically and I have to update it manually.
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Apr 11, 2010
(Nokia 5800 XpressMusic)I can't find any songs in Media Library but there are plenty in Sound Files in Memory card (transferred via cable & ovi suite) and plays too. Did it happened because i updated my nokia software to 40.0.005 recently. also refreshing the Media Player doesn't work, it only displays Refreshing process for a long time till the battery is out Also can't change Memory in Use of Messages to Memory Card eventhough i select the Memory Card to Phone Memory, it automatically establishes Phone Memory as it's Memory in use.
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Jan 24, 2010
After adding files to my N79 using the Mass storage option in mu Music Folder, my N79 is refusing to add the song into th music library. can anyplease help me in regards to this issue.
I recently updated my N70 Firmware to v32 using OTA update. but his prob has been there since b4 doing the update.
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Apr 20, 2011
I had a similar issues on " General: System Error " Music file unable to save on music library the second one is corrupted music file unable to deleted on music library.
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Jan 16, 2010
Just got my 5800 XpressMusic chrome on T mobile uk it come with "comes with music" packaging and manuel with activation pin so i assume my device is compatible with Nokia music store however when i go to register using my device i put in the pin my own details and accept all etc. i get a message saying that my device is not supported and would i like to see compatible devices or better still go to car phone warehouse and get one there?
my phone is the only way i have of getting this music as i use a mac and they are not supported what so ever not even the website. today my friend got an iphone which is his first ever mac product he has had all he could go on about is how easy everything is he is even using a pc my experience has been scratching my head trying to work out how to set up music email
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Jun 16, 2010
from several months I've a problem with my music player. i can't listen my songs, they don't appear in my music library and when I enter in it - ''General: system error". Instead of song I've got ''qtn_lgal_list_title_..." ..i tried to delete them but i couldn't. I updated software,but the problem doesn't disappear.
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Jan 25, 2010
I do not know why, real player started to work wrong. whenever I play a video, it plays for 5 seconds and after that the image frezees and the audio keeps playing.
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Jan 6, 2010
i have a small problem with my nokia n96. when i using music player for awhile the refresh library button disappear. but when i reboot my phone its there again. and when im using nokia ovi player on my pc, when i connect my phone it saying your artwork not optimized for your phone. i click optimize and still cant see artwork on my phone. am i doing something wrong?
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Aug 3, 2010
I have a little problem , my nokia does not want to refresh my Music library , I click on refresh library and there appears: Refreshig. 0 file(s) added. and it is loading , and doesn't stop loading.....finally I don't have my songs in my Music Library....Do you know what could probably caused that and how to fix it ?
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Apr 30, 2012
I remember for sure that I used refresh in the music player of Belle FP1 on my 701. It was in options>library>refresh. Now I just couldn't find the same. Where did it go lol.
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Apr 1, 2010
i updated my n97,the songs are all still in the mass memory,but all gone from music library,is there an easy way to get them back,or do i have to delete them all from mass memory,and put them all back on again? iv had it with this rubbish phone,
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Mar 13, 2010
Songs that i have transfered to my 5800 is in my merory card but it doesnt reflect on my "all songs" list in the music library of my phone.But when i go into my file manager the songs are in there.All songs are downloaded from the nokia music store
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Apr 22, 2010
After Updating my phone to 50v , Music library wont update. So here's what happened. I updated my cell phone. Phone restarted by itself, after that I turned on music player. I saw message that Looking music and podcast etc. Now this message just stays there forever. SO I restarted again and try to refresh library but no luck. There are tons of song in memory card but they wont load in music player. I got this problem after new firware update.
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May 4, 2010
I have upgraded the firmware from v31.0.101 to v50.0.005 and I had the unpleasent surprise to find that the music player is no longer working. It plays only the files stored in the phone memory and is unable to update the library. It shows music files on the memory card that were deleted longtime ago and refresh library does not change anything: always shows refresh complete 0 files added. When I connect the phone to the PC, the Ovi Player doesn't see the phone and even the device manager shows that there is a problem with the portable device (conneced in PC Suite or Media Transfer modes). Done even a hard reset but nothing has changed except that it has lost the applications it had in the phone memory.
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Feb 25, 2010
I was having trouble connecting my nokia 5800 as MTP device to my windows 7 machine. After reading some suggestions on the forum I removed my memory card and vola it recognized the nokia 5800 as MTP device installed all its drivers. I then used Latest OVI to sync music to my 5800.
After the sync when I try to refresh the music library, it just opens and the scanning window and closes it without adding any thing. Similarly if I try to set an image as the wallpaper when I click on image earlier it used to bring up the list of images on the memory card but now it is coming up blank. The firmware is V 4.0.
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Aug 9, 2011
After updating firmware with V50.0.001 version, I tried a lot to update music player with new tracks but I didn't get any track updated in my 'all songs'. even not in 'recently addad'.
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Jul 3, 2011
My Nokia 5800 XM music player is not working, and does not open... I think I removed a file or something. What can I do?
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Apr 14, 2010
I transferred an album via 'mass storage' to my 5800 in the usual way. However, unlike before, when I looked at the album in the phone all the tracks are in Alphabetical order, not numerical. Thinking I'd made an error I reconnected the phone to the PC, and viewing the album in mass storage the tracks were still in track (numerical) order. I've never had this before and can't understand why the phone listing in the device should be different from the same file listed on the PC.
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Jul 12, 2012
i am not able to play music in music player.
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Aug 5, 2012
I have a 5800 and recently wanted to play a song. When I started the player, I got an error - something to do with the music library being corrupted. I left it to try and sort the problem for a while and then pressed STOP. When I tried later, the library was empty.I have upgraded the Music player but that also did not help. I removed the memory card where the MUSIC diretory is located and re-installed it. I have also re-booted the phone several times.From my PC I can see the directroy with all my music. All attempts to REFRESH the library on the phone fail with a message saying that 0 songs have been added. I have left it for long periods of time but still have no songs.If I locate a song with the file manager I can play it.Is there some way to delete/reset the library database and force it to re-create it?
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Jul 10, 2010
my music files are in the same folder. I did refresh to the library music in the music player and the player added me a very little part from the music. If I try to do refresh again its getting up until 83 songs and doing like keep coaching (I have something like 600 more songs) and its not getting into the music player
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Feb 5, 2010
On nokia 5800 xpressmusic's home screen music player bar can't appear ,I also update software but it has also same problem contact bar & shortcut bar ok.
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May 13, 2010
My 5800's music library is not working anymore and it cant play mp3 and other sound files but when I remove the memory card it can play the sounds also my picture editor is not working. In my memory card I found many folders namely _PAlbTN. is it a virus? Do I need to reformat my memory card? And what do I have to copy on my PC when I format it? Just the mp3 videos and pictures? Or do I have to copy also the folders like private, sys, etc?
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Jan 2, 2010
I just got a Nokia 5800 for Christmas but I have some problems with it when I send music to it, I can not see the music in music player, but only in the file manager.
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Mar 18, 2010
While I'm listening to songs, sometimes when a song finishes, the player get hang. This also happens when I try to play another song while another song is already playing. I can use the phone by pressing the Red button but still the player doesn't work. This was not happening when handset was new. What is wrong with my cell? I do not want to get is formatted as I'll need to install all custom applications again. Is there any workaround to this? Can I reinstall the music player alone?
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May 29, 2010
I updated my firmware v40 to v 50, my phone was working very fine on v40, but after updation to v50 i am in major problem, music player not worked properly and after 3 days of updation i received msg normally than suddenly phone touch stop working, become hang i tried to restart my phone but failed its not switching on since that time
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Jan 23, 2010
After upgrading the firmware to v40, the music player hangs after playing for few minutes. It does not respond to any touchscreen input. The phone has to be restarted to get it to work again. Does anyone know of a fix to this problem.
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