Nokia - X6 Music Player Not Working

Jan 20, 2010

My 5 week old X6(Comes with Music) no longer recognises that the phone has a large amount of music stored in it. My Advent Notebook 4211 runs Windows 7 and happily ran Nokia Ovi Suite and Nokia Ovi Player for 3 weeks, allowing lots of downloads from the Comes With Music Nokia site. However, 2 weeks ago theOvi Player failed to start when selected: "Nokia Ovi Player has stopped working".

Nokia Technical Support merely advised me it isn't meant to run on Windows &. strange that it ran fine for 3 weeks on it? I Un-installed and re-installed the latest Ovi Suite an Ovi Player as instructed by Nokia, but to no avail.

Then, 3 days ago, after trying to back up the phone contents through the Ovi Suite, The phone no longer recognises it has any loaded songs? But, if I look at the phones memory via my laptop and its windows system, the phones mass memory clearly shows all the files containing the music on the phone!?

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