Motorola Photon 4G :: Can't See Contacts?
Jan 2, 2012
never really noticed this as a problem until this past week. When I purchased the phone, I imported my contact list, and that worked out perfectly. Since that time I have not really had the need to save many numbers, but the ones I HAVE saved, I cannot find in my contact list at all...., when I dial their number, the name I typed comes up and they show up in the recent calls list. For example.. I saved the woman who cuts my hair as "Hair Kelly" I can't find it in my contact list, but when I dial her number, it shows up as "Hair Kelly"
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Apr 2, 2012
I just purchased my phone. I can't view any of my contacts that have only an organization name. I can't view contacts that do not have a first name either. Do I not have a setting correct? Even if I create a new contact I still can't view it.
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Oct 19, 2011
I am trying to get contacts from my MoPho contacts list in to gmail contacts. I have not installed any apps for syncing to my PC, but would be willing to add apps if necessary.
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Jan 10, 2012
I sync with Google contacts and my Mac Addressbook contacts which have birthdays input for most people. On my Photon Contacts List, no birthday field exists.
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Sep 2, 2011
I have several entry's in my phone contacts (set up as google contacts) where they have no first or last name and only and organization name (i.e. ABC Plumbing Supply). The name shows up in my contact list on my phone, however, when I search for these contacts, either with the search function in the contacts app, or the search glass in the bottom right corner, I do not get these contacts in my search query.I saw another thread where someone had to do a hard reset which seemed to fix this. I really would like to avoid that if possible...Another thread said to clear the contact storage cache - mine currently has 0 kb and is not selectable.
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Sep 20, 2011
I recently synced outlook, google account, facebook, linked-in etc on my phone. In my contacts folder in outlook (on laptop), my contact list shows my google/facebook/phone contacts and multiplys these contacts thousands of times, literally. I'm up to like 170,000 contacts and its the same 80 people. Its as if its syncing over and over on a continuous loop infinitely?
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Mar 16, 2012
Unfortunately i deleted yahoo.contacts 2.3.5 and yahoo.mail.authenticator 2.3.5 like an idiot and now everytime i open my contacts and click to open someones name it force closes everytime it was a very dumb mistake and i seriously need this fixed where i can redownload these two apps cause ive been trying to find them
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Jan 6, 2012
I just discovered that the Photon doesn't allow adding local (phone) contacts??? The documentation even says an e-mail account has to be set up before you can add a contact to the phone..
So, every contact I've added as been added as a gmail contact. Somehow I have some local contacts on my phone, I think they came over from my Epic.
The problem with this (other than the obvious requirement to have an e-mail account to put someone's phone number my phone!) is that some applications that synch only look at local contacts. For example, I was trying to figure out why another QIK user that is in my address book wouldn't synch and get the QIK user information, yet some of my others did. I found out that all of the ones that did, are local contacts (that were added back on my Epic and moved to this phone). Any contact added via this phone (thus as a Google contact) won't synch with QIK.
Sure, Moto could point fingers at QIK, but this seems like it could happen with others, as they would certainly expect local contacts to be there.
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Aug 22, 2011
I have just returned from the Sprint store where they reset my Photon and synced with my old phone after I couldn't get rid of my duplicate contacts. I looked in the store and my phone had single recordings of the contacts, for a total of around 600. I came home, signed in and synced with GMail which only has 3 contacts and was trying to figure out how to send my phone contacts to Gmail. I'm not sure what I did but I suddenly have 1200 contacts on my phone and onl,y 3 contacts in Gmail.
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Aug 15, 2011
When I started my phone for the first time, it automatically synched my GMail contacts, which I really don't want on the phone. On other Android phones, there was a way to clear the data in Contacts Storage when you went into the app through the app menu. That option is "greyed out" on the Photon, so I can't just erase all the contacts and let my Outlook contacts automatically repopulate.Is there another way to clear Contacts Storage without doing a reset? I"m sure I could get rid of them by starting over, but they I lose all the customization I've already done.
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Oct 31, 2011
Anyone know how to set ringtones to individual contacts?
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Aug 31, 2011
I thought I was imagining this for a while but I can confirm for sure that my Photon loses track of the default number for a contact.
I wernt throught the 5 people in my dialer favorites and selected the default number i.e. work/mobile for each one. Now none of them have a default number selected. Is anyone else experiencing this? It drives me nuts. I have not been able to determine if it is my travel outside of the US and switching numbers that causes it or not. Either way I would not expect that to change my default selections.
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Oct 18, 2011
My contacts are updated through CompanionLink with my Palm Desktop. There are duplicates of almost all of the contacts after the sync is completed. To remove the duplicates I use Contact Remover. Each duplicate is reviewed with this program and indicates either "Account Motorola" or Account MyGmail Address.
How do I stop this duplication during every update from my desktop?
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Apr 25, 2012
is there any way to add a new contact in my phone without having to save them in an email account? I am only given the option to save them in either my gmail or yahoo account and I don't want them saved in either.
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Nov 21, 2011
I do not want my contacts stored ANYWHERE except on my phone and on my laptop (Outlook; not using exchange server).However, when I try to create a new contact, the phone asks me to select a gmail account.It does not offer any option to select something other than a gmail account.I have accessed all menu settings and have limited my gmail accounts to only syncing gmail.There must be an option to create a new contact without linking it to a gmail account.
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Aug 11, 2011
I had an EVO. it synced all my facebook contacts with my phonebook contacts. So i could look at pics and statuses from my phonebook. Im assuming this phonebook doesnt work that way. it added facebook contacts before i got to add my real contact list. so now there are doubles of some ppl . and some of my contacts that dont have their phone #'s on fb, i cant link them to my contacts like the EVO would. Also, some contacts that i had linked to facebook show up now with a NOTE under them with a HTClink:for their facebook. (if you can understand that) Also the contacts that say they do have a facebook. when i click go to their page. its just goes to mine. so the links must be screwed up.
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Oct 27, 2011
I have a Photon with the latest software update. I haven't bothered reporting this problem before but it has existed since I got the phone.My contacts are stored on an exchange server. For many of friends, family, and coworkers I have added a contact photo. These contact photos work on:
EVO
EVO 3D
Epic 4g Touch
iPhone
Outlook
iPad
Galaxy
but they do not work on the Photon. By not work, I simply mean that the photos exist on the server, and when I txt or call anyone whose contact has a photo stored, the photo does not show up for almost all of my contacts that have photos in them. Curiously, there are two contacts that display photos, but I don't know why. I would like the photos to be displayed for all contacts like all of my other devices do. i did move my applications from another phone to this phone using a MyBackupPro.
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Sep 30, 2011
This may be beyond the scope of this forum, but is there a relatively painless way to get the contacts out of iTunes into my Photon? The iPhone died and without it, I can't figure out how to get the contacts to sync. Is it possible to plug in an ipod to get it to work? I've tried different methods that I found online but have been largely unsuccessful.
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Sep 3, 2011
I just got my photon about a week ago and I have been having some problems. First, when I slide open the phone I more than frequently get a long freeze. It will take sometimes up to 15-20 seconds for the phone to open. I thought it this was fixed from the update, but it started to happen again. Then, when searching for a name in my contacts, it takes upto 20-30 seconds to find the contact if it finds it at all. I know these bugs seem minute, but they are definitely annoying. I am also getting the random restart on my phone.
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Aug 9, 2011
Everytime I open my contacts my phone freezes and prompts me to force close or wait. When I try to set up a group the point where you add contacts the screen is black and when you press the option button on the phone sends me to the keyboard but doesnt do anything and lags.
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Aug 17, 2011
the option to only show phone contacts and not have all them showing. like htc uses and not force other apps into the contact list
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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