Motorola Photon 4G :: Contacts: Will Not Remember Default Number?
Aug 31, 2011
I thought I was imagining this for a while but I can confirm for sure that my Photon loses track of the default number for a contact.
I wernt throught the 5 people in my dialer favorites and selected the default number i.e. work/mobile for each one. Now none of them have a default number selected. Is anyone else experiencing this? It drives me nuts. I have not been able to determine if it is my travel outside of the US and switching numbers that causes it or not. Either way I would not expect that to change my default selections.
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Dec 30, 2011
Is there a way to make the new forum format remember my default settings? It seems, on no what computer or device I use, the forums can not remember the setting to sort the posts by latest activity.
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Aug 29, 2011
I'm not sure that i'm the only one with this issue, but I have a custom ringtone set for both my calls and my notifications. Now what happens is when i plug my phone into my pc and use it as a mass storage drive (at least I think its whats causing the problem) my ringtones automatically switch from my custom ones to the default ones. This gets to be really aggravating to have to change them both back everytime, especially since I have an additional silent ringtone for all the oter notification sounds that you cant turn off (facebook, e-mail, and plugging the device in to the PC) which may I add, is an issue within an issue but I can live with it. My files are in the internal memory, not on the SD card and in the default media/audio/notifications or ringtones.
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Aug 11, 2011
I'm looking for a way to either change the default text size for everything on the phone or use a pinch zoom function. I found the zoom mode in Accessability, but I dont need something like that, I just want the type fonts to be a little bigger. I know I could do that on my HTC phone, am I just missing the place to change that setting?
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Sep 5, 2012
The phone defaults to store everything on the internal storage instead of the SD card. I called Sprint, but they did not know a way. I cannot directly access the internal memory through the USB. Is there a way to make it store everything on the SD card?For instance I shoot video and it all goes into the internal memory. The only way I can get it onto my computer is to first move it to the SD card, then I can move it to my PC.
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Aug 9, 2011
The default Motorola music app on the Photon took it upon itself to download the wrong album art for a number of my music tracks (which already had proper cover images to begin with). Is there any way to change the cover art, or delete the bad covers it downloaded?
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Aug 18, 2011
I've seen a couple comments here and there re: the Phonton keyboard being "difficult", and I think those comments are completely warranted when you consider the settings Motorola / Sprint use as the phone ships. They ship it with Auto correct OFF! I came to this phone after 4+ years of blackberrying. I knew the soft keyboard was going to be an adjustment, but with the Photon it was REALLY bad out of the gate. I'd type something, see that I miss-typed it, then I'd have to select the correct word out of the list above the keyboard (assuming it had some idea of what I was after). Very tedious... So I went poking around in the settings and saw they had a auto-correct setting and it was turned OFF!
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Feb 8, 2012
I am not able to understand the behavior of photons stock dialer application. Say I have 3 gmail contacts with phone numbers listed in order mobile first and Home afterwards:
Mike
Mob:XXXXXXX
Home:YYYYYYYYY
Dan
Mob:AAAAAAAA
Home:BBBBBBBBBB
Tim
Mob: CCCCCCCCC (set as primary selected)
Home: DDDDDDDDDD
To dial Mike from the Dialer, i key in 6453, Its brings up Mike with Home number
To dial Dan from the Dialer, i key in 326, Its brings up Dan with Mobile number
To dial Tim from the Dialer, i key in 846, Its brings up Tim with Home number
As you can see above the behaviour seems to be random. I want it to always bring up the mobile number. For this I tried couple of things below (did not work):
1. Deleted all contacts from phone and gmail and imported to gmail from csv again ensuring the order of phones listed is correct. I even verified after sync to photon that the order is mobile first and then home for all contacts.
2. Tried setting Mobile number as primary number by pressing the number under contact and setting it as primary (like for Tim above).
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Mar 11, 2012
i cant remember my pass-code how can i get in my phone
Info:
iPhone 4, iOS 5.1
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May 10, 2010
I am using E71, which firmware version is 410.21.010. I have a contact which has 2 number (mobile and Telephone) and i have set mobile as default. When i make call from the contacts applicaition it is calling to mobile without showing the number list. But if i call from the homescreen by typing the name, it is showing the number list. I also created new contacts with more than a number and tried, it's not working... And when it shows the number list in the homescreen, pressing the call end button doesn't cancel showing the number list. I have to press the cancel button to cancel the list showing...
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Jan 2, 2012
never really noticed this as a problem until this past week. When I purchased the phone, I imported my contact list, and that worked out perfectly. Since that time I have not really had the need to save many numbers, but the ones I HAVE saved, I cannot find in my contact list at all...., when I dial their number, the name I typed comes up and they show up in the recent calls list. For example.. I saved the woman who cuts my hair as "Hair Kelly" I can't find it in my contact list, but when I dial her number, it shows up as "Hair Kelly"
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Apr 2, 2012
I just purchased my phone. I can't view any of my contacts that have only an organization name. I can't view contacts that do not have a first name either. Do I not have a setting correct? Even if I create a new contact I still can't view it.
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Oct 19, 2011
I am trying to get contacts from my MoPho contacts list in to gmail contacts. I have not installed any apps for syncing to my PC, but would be willing to add apps if necessary.
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Jan 10, 2012
I sync with Google contacts and my Mac Addressbook contacts which have birthdays input for most people. On my Photon Contacts List, no birthday field exists.
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Sep 2, 2011
I have several entry's in my phone contacts (set up as google contacts) where they have no first or last name and only and organization name (i.e. ABC Plumbing Supply). The name shows up in my contact list on my phone, however, when I search for these contacts, either with the search function in the contacts app, or the search glass in the bottom right corner, I do not get these contacts in my search query.I saw another thread where someone had to do a hard reset which seemed to fix this. I really would like to avoid that if possible...Another thread said to clear the contact storage cache - mine currently has 0 kb and is not selectable.
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Sep 20, 2011
I recently synced outlook, google account, facebook, linked-in etc on my phone. In my contacts folder in outlook (on laptop), my contact list shows my google/facebook/phone contacts and multiplys these contacts thousands of times, literally. I'm up to like 170,000 contacts and its the same 80 people. Its as if its syncing over and over on a continuous loop infinitely?
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Mar 16, 2012
Unfortunately i deleted yahoo.contacts 2.3.5 and yahoo.mail.authenticator 2.3.5 like an idiot and now everytime i open my contacts and click to open someones name it force closes everytime it was a very dumb mistake and i seriously need this fixed where i can redownload these two apps cause ive been trying to find them
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Jan 6, 2012
I just discovered that the Photon doesn't allow adding local (phone) contacts??? The documentation even says an e-mail account has to be set up before you can add a contact to the phone..
So, every contact I've added as been added as a gmail contact. Somehow I have some local contacts on my phone, I think they came over from my Epic.
The problem with this (other than the obvious requirement to have an e-mail account to put someone's phone number my phone!) is that some applications that synch only look at local contacts. For example, I was trying to figure out why another QIK user that is in my address book wouldn't synch and get the QIK user information, yet some of my others did. I found out that all of the ones that did, are local contacts (that were added back on my Epic and moved to this phone). Any contact added via this phone (thus as a Google contact) won't synch with QIK.
Sure, Moto could point fingers at QIK, but this seems like it could happen with others, as they would certainly expect local contacts to be there.
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Aug 22, 2011
I have just returned from the Sprint store where they reset my Photon and synced with my old phone after I couldn't get rid of my duplicate contacts. I looked in the store and my phone had single recordings of the contacts, for a total of around 600. I came home, signed in and synced with GMail which only has 3 contacts and was trying to figure out how to send my phone contacts to Gmail. I'm not sure what I did but I suddenly have 1200 contacts on my phone and onl,y 3 contacts in Gmail.
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Aug 15, 2011
When I started my phone for the first time, it automatically synched my GMail contacts, which I really don't want on the phone. On other Android phones, there was a way to clear the data in Contacts Storage when you went into the app through the app menu. That option is "greyed out" on the Photon, so I can't just erase all the contacts and let my Outlook contacts automatically repopulate.Is there another way to clear Contacts Storage without doing a reset? I"m sure I could get rid of them by starting over, but they I lose all the customization I've already done.
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Oct 31, 2011
Anyone know how to set ringtones to individual contacts?
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Oct 18, 2011
My contacts are updated through CompanionLink with my Palm Desktop. There are duplicates of almost all of the contacts after the sync is completed. To remove the duplicates I use Contact Remover. Each duplicate is reviewed with this program and indicates either "Account Motorola" or Account MyGmail Address.
How do I stop this duplication during every update from my desktop?
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Apr 25, 2012
is there any way to add a new contact in my phone without having to save them in an email account? I am only given the option to save them in either my gmail or yahoo account and I don't want them saved in either.
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Nov 21, 2011
I do not want my contacts stored ANYWHERE except on my phone and on my laptop (Outlook; not using exchange server).However, when I try to create a new contact, the phone asks me to select a gmail account.It does not offer any option to select something other than a gmail account.I have accessed all menu settings and have limited my gmail accounts to only syncing gmail.There must be an option to create a new contact without linking it to a gmail account.
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Aug 11, 2011
I had an EVO. it synced all my facebook contacts with my phonebook contacts. So i could look at pics and statuses from my phonebook. Im assuming this phonebook doesnt work that way. it added facebook contacts before i got to add my real contact list. so now there are doubles of some ppl . and some of my contacts that dont have their phone #'s on fb, i cant link them to my contacts like the EVO would. Also, some contacts that i had linked to facebook show up now with a NOTE under them with a HTClink:for their facebook. (if you can understand that) Also the contacts that say they do have a facebook. when i click go to their page. its just goes to mine. so the links must be screwed up.
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Oct 27, 2011
I have a Photon with the latest software update. I haven't bothered reporting this problem before but it has existed since I got the phone.My contacts are stored on an exchange server. For many of friends, family, and coworkers I have added a contact photo. These contact photos work on:
EVO
EVO 3D
Epic 4g Touch
iPhone
Outlook
iPad
Galaxy
but they do not work on the Photon. By not work, I simply mean that the photos exist on the server, and when I txt or call anyone whose contact has a photo stored, the photo does not show up for almost all of my contacts that have photos in them. Curiously, there are two contacts that display photos, but I don't know why. I would like the photos to be displayed for all contacts like all of my other devices do. i did move my applications from another phone to this phone using a MyBackupPro.
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Sep 30, 2011
This may be beyond the scope of this forum, but is there a relatively painless way to get the contacts out of iTunes into my Photon? The iPhone died and without it, I can't figure out how to get the contacts to sync. Is it possible to plug in an ipod to get it to work? I've tried different methods that I found online but have been largely unsuccessful.
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Sep 3, 2011
I just got my photon about a week ago and I have been having some problems. First, when I slide open the phone I more than frequently get a long freeze. It will take sometimes up to 15-20 seconds for the phone to open. I thought it this was fixed from the update, but it started to happen again. Then, when searching for a name in my contacts, it takes upto 20-30 seconds to find the contact if it finds it at all. I know these bugs seem minute, but they are definitely annoying. I am also getting the random restart on my phone.
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Aug 9, 2011
Everytime I open my contacts my phone freezes and prompts me to force close or wait. When I try to set up a group the point where you add contacts the screen is black and when you press the option button on the phone sends me to the keyboard but doesnt do anything and lags.
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Aug 17, 2011
the option to only show phone contacts and not have all them showing. like htc uses and not force other apps into the contact list
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Nov 2, 2011
Been a happy Sprint user since 2005 and have used various dumb phones and smartphones. The Photon is my 3rd Android.I have noticed that each phone , whether smartphone or not, has the same issue that has caused me to miss incoming phone calls here and there - the caller dials my number and hears several rings before my phone actually starts ringing. The phone goes to voicemail before I have the opportunity to answer the phone.The solution for my phones has always been to adjust the Slot Cycle index from the default setting of 2 to the setting of 0. This causes the phone to poll towers more frequently, thus the phone is more quickly aware of a new incoming call. The only negative implication is that the phone goes through battery a bit more quickly during the day...but it's really only a tiny difference. I've done this on my phones, on my spouse's phones, my mom's phone, etc.
Since the Photon's battery life is so much better than my prior phone (EVO 4G) I am very comfortable in adjusting the Slot Cycle index, so I obtained my MSL from Sprint and attempted the adjustment by going to the Dialer:##DATA# ->tap green Dial icon -> to the Data Settings menu...tap Advanced->From there you can see that the Slotted Index is set to 2. So I wanted to change the setting but can't get to it from Menu->Edit->enter MSL code->VerifyI called Sprint about this issue, and in the past they have helped me to change the setting. I have called more than once and have been dealing with the more advanced Tech Support team. No one at Sprint can figure out how to adjust this setting on the Photon.
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