Motorola Photon 4G :: Providing Owners Support For It?
Mar 31, 2012
what is meant and process is by exchanging our phones for technical support entails. I wouldn't mind at all to help out, just need to know the procedures, cost if any, location,etc.
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May 17, 2012
I purchased the Photon recently because it stated that it supported SIP connectivity. Well it appears it doesn, but only over WIFI, unless you use Google talk.It appears that Sprint is attempting to keep users from using SIP over their data network, as everything that I have found indicated it is not possible as the feature in Android is disabled. I've seen where people have rooted other versions of Motorola Android devices to get around this, but have not seen if this is possible on the Photon.
It seems very near sited for this feature to be turned off.I get the minutes of use perspective for Spring, but fail to see how it supports the data network service they claim is entirely open - as obviously it is not. As companies chose to deploy Bring Your Own Device (BYOD) more and monre in Corporate America, it will only ensure they can't us Sprint, as the ability for their employes to support their open SIP network while off site will be limited to only when they are on a wifi network. And, as video become a bigger part of their business, having support on the data plan will become a bigger part of their business.
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May 8, 2015
Yesterday my LG G3s requested an update where everything seemed to change a bit. My buttons changes to triangle, square and circle. Some other animations as well. I then used the YouTube app and realized there was no 1080p option anymore. Not only that but videos that have only 1080p quality (yes there are some of those) are suddenly "unavailable on this device".
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Jul 22, 2011
Email setup? When I go to the Email Accounts setup page, it explains that I can activate my enterprise account by entering my email address and activation password. I'd be happy to do that, if I had an enterprise account, which I believe (cld. be wrong) is what companies use. I'm just an ordinary user, not using the phone via my company - but I can't see any other option on the setup page. Is there another way I can setup email?
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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Oct 7, 2011
Will we ever see an unlocked bootloader for the Photon 4g?
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 16, 2011
Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
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May 31, 2010
should E75 owners just give up and move on? An official statement from Nokia would be very appreciated. It can't (afaik) be a technical reason, as it is available for the E71 (older, similar HW).
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Mar 29, 2010
Im sure your loving your Nexus One as much as me but there is one thing missing from this AMAZING phone... Turn by Turn Navigation. One reason why I was so excited about this phone was the Turn By Turn Navigation feature. No where does google say that the turn by turn feature is restricted to America.Lets shine some light and get this fixed. They now ship the phone to Canada and this feature should be available in Canada too.
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May 8, 2012
how do I get siri to change the name it is using to my (owners) name?
Info:
iPhone 4S, iOS 5.1.1
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Jun 2, 2012
How do I get siri to change the name it is using to my (owners) name?
Info:iPhone 4S, iOS 5.1.1
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Mar 30, 2012
I bought a SE Xperia X8 last year, as my first touch phone, (and the only one from Sony Ericsson). However, after "updating" to the old Android version of the firmware to 2.1-update1, I heard that Sony Ericsson wouldn't give out anymore updates for the phone, mainly because it is considered an outdated phone (which it is, because of the old firmware. (The hardware supports kernels and firmware up to the latest Android 4.0 without any problems if you are a developer!) And this was a phone that I bought NEW in the stores December last year! Incredible, to say the least.Shouldn't the warranty go both ways? So that the customers are ensured updates to a "relevant" version of the firmware, so that we can use the latest software that's released? Have SE missed this?
I will never again buy a Sony Ericsson phone again, the pro models were left to Samsung's department, and I really love the Galaxy phones!And I have owned only Sony phones since I switched from Nokia 3230 in the 1990's! (All the T28,K310,K610,K810i,W595,W995 and the whole range.)So basically, my question is. Why can Sony Ericsson leave tens of thousands of X8/X10 owners "in the dust/to die" within a single year after I've purchased the X8? Ok, it's an entry-level phone, but it, and the customers DESERVE to get support for it for AT LEAST a few years after purchase. The customers have a one to 5 year warranty, depending on the laws in the individual countries, here in No(r)way, the warranty is 5 years on electronic products that "are supposed to last", like TV¨'s, phones, computer equipment etc.I don't understand how Sony Ericsson isn't able to see the value the entry level customer have, I mean; these are the people that will buy the "Pro" models if they are satisfied with the entry level phones. I am sure SE have lost HUGE amounts of money and sales because of this! Could anyone from Sony Ericsson please tell me why the Xperias were abandoned? And does any other customers feel "let down" by the service these phones have gotten?
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Jun 24, 2014
I have the impression that perhaps everyone has their very own, personal iPhone. But in our case, my wife and I share one (so far) that we just received. Reading up on Siri, I gather I (John) am suppose to introduce myself to Siri, tell Siri my wife's name, and get Siri to recognize my voice. But can my wife tell this same Siri who her husband is? Will Siri learn to recognize her voice? Or will all this overwhelm Siri?
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Jun 10, 2010
Excuse me for asking this question that may have been answered in another thread.I run a website of my own with a lot of Mac owners. We talk about iPhones as all of you do here. We are just much, much smaller.
It seems that many people who bought the 3GS when it went on sale in June of last year are eligible for the discount upgrade. Then there are others, like myself, who are not. I am eligible in February 2011. Has anyone figured out why that is? Now, mind you, I am certain of the fact that quite a few of our forum members bought a 3GS last June and entered a 2-year contract. We are assuming perhaps it has something to do with how much money you spend each month with AT&T. It is being suggested that if you have a lot of service with AT&T and pay a hefty bill each month they will automatically grant you the upgrade pricing.
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Jan 4, 2010
I'm from Australia and I'm trying to sign up to the BlackBerry Owners Lounge. I got my first BlackBerry 9700 on the weekend.When I complete the form and press "Next" it just reloads the registration form with all my information I've entered gone and with no sign of me making any errors. I've also checked my mailbox and have not received any confirmation or notification emails.So how can I properly sign up to the Owners Lounge being the new BlackBerry user that I am.
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Jan 1, 2012
I bought my friends CS from her and we are not able to delete her email account. We have tried selecting delete, it responds but doesn't finish, it keeps saying 'Deleting account' how to delete her account?
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Feb 24, 2012
I recently inherited a Curve 8530 from a previous employee at my company that still has his email associated with it. The phone has been given a new number w/ data plan, but in order to remove the old email account I need the old email password. The company no longer has contact with said employee, and so I am stuck with a phone that I am unable to use email on until I find a way to remove the old account. Is there any other way of doing this?
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Jun 4, 2014
How do i delete the previous owners phone number from imessage in my iphone5?
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Sep 6, 2010
is the Call Log icon the phone application icon referred to in the owner's manual? The thing is I want to change my ringtone and I cannot for the life of me figure out how.
Another problem, I want to update to OS 5.0 and I cannot clear enough of the Application memory off of the BB to do so. I got it down to where I need to clear 3MB off, and I don't have anymore Apps to Uninstall! Funny how I have 900 MB on my device memory free and 1.8 GB on the media storage, but I can't make anymore room on the Application memory partition! I just want to update the software!
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Oct 29, 2011
considering that i've seen these support videos on Internet, it is silly that they don't work in the support app. should be a trivial thing for se to fix.
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