Motorola Motoactv :: Its Not Syncing At All?
Jan 10, 2012
MotoCAST is really starting to be a problem. I cannot sync wirelessly at home (yesterday's question). Now I cannot sync at work via USB. I get a "Fitness Sync: Timeout" message. Is there an issue with MotoCAST or the website or is the issue with my MOTOACTV device.I've had this thing a week and I'm seriously considering returning it.
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Nov 14, 2011
Anyone having issues syncing their device with the website. I went for a run yesterday, shows up on the device says it is synced and it is still not available on the website. This is very frustrating. I attempted wireless and wired sync and both say they have completed successfully. The weird thing is when you go to the music tab it actually uploaded correctly with songs/distance but the run doesnt exist.
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Jul 11, 2012
My workouts are not syncing. I have attempted via WiFi and USB.
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Dec 6, 2011
When can we expect more maps for the rest of the world? E.g. Asia? Australia/NZ?On Motocast USB, I only see a way to sync entire iTunes playlists to the device. How can I select individual songs? And what if I don't use iTunes to manage my music? There's a post titled "How do I load music on my MOTOACTV", which states that there should be an "(NO NAME)" drive on my desktop when the device is connected, and I'm supposed to be able to just drop songs into its "Music" folder, but there is no such device appearing on my desktop/finder. I only see a device called MOTOACTV, but I don't see an obvious "Music" folder there.
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Apr 25, 2012
i have a planned workout that shows up appropriately on the portal but does not sync to the motoactv despite many attempts. it says "no planned workouts are available. plan your workouts at [URL]."
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Mar 9, 2012
I've just synched my device with a second install of itunes having just bought some new tracks on the laptop. I now have duplicates of all the tracks that were on there previously. Both itunes are authorized against the same apple ID and have the same track list/playlists excepting the recently purchased tracks.
I was unable to find an option in motocast to clear music off the device and with multiple versions of each track on there I suspect the performance/fit track algorithms are going to be diluted in effectiveness so I've performed a factory reset.
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Feb 9, 2012
This used to work, so not sure if something changed, but a few days ago I added a bunch of running workouts to the calendar on the Planning tab at Motoactv.com and after syncing the device several times, still no workouts show when I go to Running->Outdoor->Planned. This screen shows "No Planned Workouts Available. Plan your workouts on MOTOACTV.com" These are non-interval workouts that were added.
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Apr 30, 2012
I've played a few golf rounds and synced them to the website, but they arent showing up on the Android app. Has anyone here been able to sync a golf round and have it show up in the app? When I do a manual sync it says it has updated successfully.
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Feb 26, 2012
After using the coached interval feature a couple of times, I have noticed a problem. Once my other workouts are synced, the table in the heart rate zones tab shows the total number of minutes spent in each individual heart rate zone. This is not happening with the programmed interval workouts. I know my zones are being recorded because of the feedback I get during the workout and the color coded graph portion seems to be accurate. The table on my recent 25 minute interval workout reads 1:55 in Z2, 2:32 in Z3, 0:36 in Z4, and 0:00 in both Z1 and Z5. Clearly these durations do not add up.
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Mar 2, 2012
Whenever I try to sync my playlists onto my MotoACTV from Itunes only half of the songs make it. I received a message stating that "662 files are protected" so they did copy over. How do I unprotect those songs? I have looked in Itunes and cannot find out how.
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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Apr 6, 2012
I have been trying to download gold courses for 2 days now and can't figure it out.My device keeps saying "Downloading" and nothing is happening.
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Aug 7, 2012
I've owned the MotoActv for two month, I got the mysterious "moisture issues" that everyone seems to be getting even though I've never used it in the rain. But the thing that is driving me nuts is the music. When I hit random shuffle of all my songs, I hear songs I don't want to hear... song that I do not own on my computer. Where are these songs coming from? Today I heard "Boot Scoot Boogie!" I abhore country music as does my wife. Doing a computer wide search shows no evidence that the song exists on my computer. Yet there it is playing in mile four. Other mystery songs have showed up too. The performance music playlist seems to be filled with songs I never heard of, yet evidently I perform well to them.
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Jun 21, 2012
I haven't been able to access the motoactv portal all morning.
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Feb 27, 2012
Let the developers know what new innovations you would like to see in Motoactive. Let them know what Apps, websites, hardware features that are out there that you love and would like to see incorporated into Motoactv.
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Apr 25, 2012
This has been frustrating me for the past 3 hours. I just opened my MotoActv today. I plugged it into my computer, installed Motocast, and set up my Motocast ID. I can sign into mymotocast.com just fine, but cannot sign into motoactv.com. It gives me the message "Invalid credentials. Please try again."
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Dec 28, 2011
I put a name in when I registered. But it says I am signed in as *** and that's what appears on the forums. How can I change it to a proper name?
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Apr 23, 2012
When i post my workout to facebook i want it to show the metrics like nike does below so info and a link.
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Feb 25, 2012
I see that people say they use the MA as a watch. Perhaps it's a problem with my unit, but if I wear the MA as a watch, no Bluetooth, no music etc. I have it timed out at 15 secs (makes a boring watch) and the brightness guite low... it never lasts the whole day before I have to recharge it. Seems a bit pointless having a "watch" that runs out of power before the day is through.If you use the MA simply as a watch (ignoring the silly steps counter which can't be turned off!) how long do you get?
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Dec 12, 2012
When I bought my Motoactv 4 months ago, the GPS worked fine. It was perfect.
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Dec 4, 2011
I've try using the motoactv with and without a footpod but have not been able to find cadence data on the website.
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Jan 25, 2012
It runs non stop and drains out my battery !
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Oct 17, 2012
The unit worked normally for my workout yesterday. This morning I tried to turn it on for my workout, and nothing happens. I plugged it into the computer to see if I had inadvertently killed the battery. The white charging light comes on, but the display doesn't show the battery percentage graphic, and nothing happens when I push the power button. The Motorola charger is at home, so I can't try that until after work.
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Jan 26, 2012
Just installed the Motoactv, all OK except for the FM, it doesnt work at all, earphone connected, it senses the connection since it report no signal when I take it out, but it cant find any stations
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Apr 5, 2012
do you know who is manufacturer of the sweatpants from MotoActv ad?Few of my friends expressed interest in getting MotoActv .
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Jan 22, 2012
Just got my motoactv, and want to do the PC setup but when I plug it in it doesn't seem to be recognized at all by the PC. Is there anything I can do to get it to connect?
I've tried 2 different pc's and get the same thing on both..
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Aug 18, 2012
my device is 3 weks old ; working fine until today
running with gps and it just stops and restarts a new run or randomly exits the run; this happens multiple times so I have useles tracking of the run wrist band; never wet or humid or heavily perspired on; up to date firmware
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Jun 1, 2012
After having a ton of syncing problems that never got resolved I now get "Please wait, syncronization in progress..." screen for a long period of time. It will eventually time out.
I have tried uninstall, reinstall, and even a factory reset erasing everything. Nothing works. I have had this issue with the last couple versions of the MOTOACTV app but I am currently on 2.0.52. I emailed support a logcat a while back but never heard anything from it. I love the MOTOACTV, but without the app.
Oh and I am using a Verizon Samsung Galaxy Nexus with Android 4.0.4.
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Jun 12, 2012
So before this last update I think my wifi was always on. When I got back from a run by the time I could get to my laptop the data was already synced. After this update it seems the wifi is off and when I click on wifi settings it says "enabling wifi". How do I turn this off or on so either it always connect to my wifi when in range or stays off until i tell it?
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Dec 13, 2011
I would like to share my motoactv with my wife, can I set up to separate profiles?
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Aug 3, 2012
Has any tried waterproofing their MOTOACTV with one of the new hydrophobic nano coatings (like Liquipel)?
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