Motorola Motoactv :: Duplicate Tracks When Syncing With Itunes
Mar 9, 2012
I've just synched my device with a second install of itunes having just bought some new tracks on the laptop. I now have duplicates of all the tracks that were on there previously. Both itunes are authorized against the same apple ID and have the same track list/playlists excepting the recently purchased tracks.
I was unable to find an option in motocast to clear music off the device and with multiple versions of each track on there I suspect the performance/fit track algorithms are going to be diluted in effectiveness so I've performed a factory reset.
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Mar 2, 2012
Whenever I try to sync my playlists onto my MotoACTV from Itunes only half of the songs make it. I received a message stating that "662 files are protected" so they did copy over. How do I unprotect those songs? I have looked in Itunes and cannot find out how.
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Apr 28, 2010
I have had all my music on itunes for years now. With my N97 most but not all of my music has transferred when I've synced with Ovi, some 300 songs have not transferred.I also tried dragging and dropping tracks using PC Suite.explain why some tracks are not syncing?
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Jan 10, 2012
MotoCAST is really starting to be a problem. I cannot sync wirelessly at home (yesterday's question). Now I cannot sync at work via USB. I get a "Fitness Sync: Timeout" message. Is there an issue with MotoCAST or the website or is the issue with my MOTOACTV device.I've had this thing a week and I'm seriously considering returning it.
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Sep 2, 2011
I have just started to have this problem after using sync for about a year (so I know what I am doing).However, when syncing music from windows media player to my 6303i it shuffles the tracks, they all come down but not in the right order.I know that you can shuffle music to the phone using the 'shuffle music to my phone' button on the sync tab, but I have not done this!I drag and drop loads of albums to the sync pane on the right and click 'start sync', they all transfer over without errors.When I open the album on my phone the tracks are not in the correct order.Is this a phone problem or WMP?I have checked all the options in WMP and there is not shuffle sync option that I can see.
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Nov 14, 2011
Anyone having issues syncing their device with the website. I went for a run yesterday, shows up on the device says it is synced and it is still not available on the website. This is very frustrating. I attempted wireless and wired sync and both say they have completed successfully. The weird thing is when you go to the music tab it actually uploaded correctly with songs/distance but the run doesnt exist.
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Jul 11, 2012
My workouts are not syncing. I have attempted via WiFi and USB.
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Dec 6, 2011
When can we expect more maps for the rest of the world? E.g. Asia? Australia/NZ?On Motocast USB, I only see a way to sync entire iTunes playlists to the device. How can I select individual songs? And what if I don't use iTunes to manage my music? There's a post titled "How do I load music on my MOTOACTV", which states that there should be an "(NO NAME)" drive on my desktop when the device is connected, and I'm supposed to be able to just drop songs into its "Music" folder, but there is no such device appearing on my desktop/finder. I only see a device called MOTOACTV, but I don't see an obvious "Music" folder there.
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Apr 25, 2012
i have a planned workout that shows up appropriately on the portal but does not sync to the motoactv despite many attempts. it says "no planned workouts are available. plan your workouts at [URL]."
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Feb 9, 2012
This used to work, so not sure if something changed, but a few days ago I added a bunch of running workouts to the calendar on the Planning tab at Motoactv.com and after syncing the device several times, still no workouts show when I go to Running->Outdoor->Planned. This screen shows "No Planned Workouts Available. Plan your workouts on MOTOACTV.com" These are non-interval workouts that were added.
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Apr 30, 2012
I've played a few golf rounds and synced them to the website, but they arent showing up on the Android app. Has anyone here been able to sync a golf round and have it show up in the app? When I do a manual sync it says it has updated successfully.
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Feb 26, 2012
After using the coached interval feature a couple of times, I have noticed a problem. Once my other workouts are synced, the table in the heart rate zones tab shows the total number of minutes spent in each individual heart rate zone. This is not happening with the programmed interval workouts. I know my zones are being recorded because of the feedback I get during the workout and the color coded graph portion seems to be accurate. The table on my recent 25 minute interval workout reads 1:55 in Z2, 2:32 in Z3, 0:36 in Z4, and 0:00 in both Z1 and Z5. Clearly these durations do not add up.
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Apr 1, 2012
I was just listening to my itunes on my iphone 3GS. then all of a sudden there was no sound even though the track kept playing. I tried other tracks and playlists-no sound. I tried other apps, no sound. I adjusted the volume in general settings-no sound. I turned it off/on again-no sound. It didn't drop. I didn't even move. Volume is all the way up.
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Dec 10, 2014
When I plug my iPhone 6 into my iMac, duplicates of each photo on my camera roll appear in iPhoto.Â
I have Photo turned off in iCloud.Â
Info:
iPhone 6, iOS 8.1.2
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Mar 12, 2012
Since updating software on mac book and iphone software, the phone is now skimming tracks without playing anything despite playing fine on the mac.
Info:
iPhone 4, iOS 5.1
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Apr 19, 2012
I synced my photos from my mac to iphone 4s. and on my iphone photos the pictures are transfered, but there is a duplicate on the Photo Library and also the name of the photo album. i cannot delete on my phone. how can i sync photos without duplicate?
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Jul 5, 2012
Without syncing my iPhone, is there a way to delete duplicate contacts without going one by one?
Info:
iPhone 4S
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Apr 24, 2012
when I plug in my iphone 4 into my 2012 GMC Teriian It shows doubles, some times tripple of songs. It only does this with my phone, there are not doubles on my phone. did a restore today still doing it. I have 94 songs on my phone... shows I have 207 in the Terrian? Why? Called Apple they said if there are doubles only in the vehicle then the problem is the car radio..... dealorship says its my phone.....
Info:
iPhone 4
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Jul 4, 2012
so my iPhone has started reporting it cannot complete the sync because 'A duplicate file name has been specified'. I know there was an iTunes 9.2 issue with iToner but I've never had that plug-in and it's certainly not present at the moment. I've tired syncing both with notes and without notes. The proplem persists. Interestingly when I turn off syncing photos my sync is fine.When I sync photos from the 'Pictures' folder (I'm a Mac user) it syncs fine.However as soon as I opt to sync ANY project from Aperture the sync fails claiming there is a dupicate file name.
Info:
iPhone 4, iOS 5.1.1
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Jun 24, 2012
My question is syncing with iTunes: does the Motoactv does this automatically, or is there some kind of workaround you have to go through to get it to pull your iTunes songs into the device? I haven't used my iPod for about a year, and I was always under the impression that you could only transfer iTunes purchases to an Apple device.
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Dec 14, 2011
My iTunes playlists do not show up when Motocast USB launches. As such, there is no way to sync music to my device. I've been on the phone with Motorola for many hours over many days with this issue, but they haven't been able to resolve it. The issue is currently being sent to the "engenieering department," and I was told it could take weeks to get a response.Other than this issue the device works fine.I can manually add music to the device, but a $250 fitness MP3 player without playlists? No way.I've un/reinstalled the Motocast USB software several times and made sure my iTunes is up-to-date, but it seems that the two programs are not communicating with one another.(note: I have the MOTOACTV 8GB model and my macbook pro is running on OSX 10.7.2)
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Mar 9, 2012
My device has found my library once, and I realized afterwards that it was an old library file because it included podcasts from 4-5 months ago. My "itunes library.itl" file is found here in Windows 7: %userprofile%My Musicitunes (if you put that into windows explorer it will bring me to the file, which is actually found in a non-standard location on a 2nd internal hard on my computer.
Would it be possible to change the sync program to look at relative URL's for "My Music" such as %userprofile%My Musicitunes instead of direct URL's like I'm guessing it is doing? this syncing tell me both the relative and direct URL for their ITL file?
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Feb 23, 2012
I just purchased this device tonight and installed everything with no issues. I get the screen where it allows you to choose the music from itunes, but all of the playlists are empty. My library is found in "Documents/Music/itunes", but not on the drive letter that Windows 7 (64 bit) is running from. Could this be my problem?
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Jun 4, 2012
The scenario is I have my iTunes Library stored on D:iTunes and from what I gather on the forums, the Motoactv software doesn't behave well when the library is not on C:. When I try to sync within the application none of the playlists are found. I've tried the suggestions of deleting and recreating my library XML file, but it doesn't seem to help. I can copy music in USB drag-and-drop mode, but this is a pain. I'm on Windows 7 64-bit.
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Apr 29, 2012
I am using the MotoActv with Mac OSx Lion, all devices updated to the most recent versions. All had been working perfectly until a few days ago. Now, when I plug in via USB port to sync music and run data, MotocastUSB loads, but the message at the bottom of the screen says "Connect your Device" and all of the indicators say 0GB available. When I press the Sync button, I get a Sync complete message with Media sync:failed. Fitness sync: successful. When i then press the Sync History button, I get the message Music:writeCommandToDevice failed. No connection to device. Info for MotoAcrv indicates 10.26 GB of space available.
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Mar 21, 2012
I am trying to sync itunes with the Motoactv using the USB cord. As of right now I can see all of the prepopulated itunes playlists in MotoCast (ie 90s music, recently added) but none of the playlists I have created myself nor does it display the full population of music I currently have in itunes (306 in MotoCast versus 910 in itunes). When I go to sync it says the sync was successful but that 0 files were transferred. Is there a setting that needs to be changed or a different want to get this to sync. I am currently running Window XP, MotoCast Version 1.7.0151.0, and ITunes Version 10.5.3.3.
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May 16, 2012
I have duplicate songs in my iPhone 4S. But everything is normal in library. I have unchecked the "Sync Music" and then tried to syncronize. I thought that this would delete all songs from my iPhone, so after that I would add my songs again and I would have solved the problem. Syncronization was completed but only the HALF of the songs were deleted. I couldn't delete the other half from my iPhone. I checked the "Sync Music" again and tried to sync again. Nothing has changed. I deleted my whole iTunes library and resynced again, nothing has changed.
In the end, I had to delete every single song one by one (I had like hundreds of songs.) with this "slide to reveal the delete button" move. Many people have asked about this problem in this support community but no stuff has brought a soluotion so far. This is sad, really sad.
Note: These music files can be seemed and played in iPhone but they doesn't exist in iTunes, you can only see the proof of their existence at the bottom of the device summary section in iTunes, I mean the size indicators.
Note 2: The proof I mentioned about is dissappearing temporarily when I check or uncheck the "Sync Music" checkbox. But after the syncronization it's coming back.
Note 3: The problem has occured this time (Yes, it happened few times before.) while I was texting to a friend during syncronization of new music files.
Info:
iPhone 4S, iOS 5.1.1, iTunes 10.6.1.7
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Aug 23, 2014
1) I have duplicate voice memos in the iTunes voice memo folder. The folder is 15gb large with 1500 memos. After deleting duplicates only 39 memos remain! Â
How can I prevent this? It appears from searching the forums that this question has been asked many times, but I haven't seen a solution.Â
2) After deleting the duplicates I checked the voice memo folder in the iTunes music folder on the drive and all the duplicates files are still there taking up space even though they no longer appear in iTunes. How do I get rid of them without damaging the ones that do appear in iTunes?Â
3) Is there a way to remove multiple voice memos from the iPhone? Doing it one by one from the Voice Memo app on the iPhone will take forever. I have seen replies to this question that suggest doing it from the "on this iPhone" tap within iTunes. I have the latest version of iTunes and this tab is not present
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May 18, 2012
Upon Sync of contacts ( Outlook ) with iTunes, I see duplicate contacts being created and it is listed as Share contact.I see multiple contacts like this in my "From My PC" and "iCloud". Please help resolve this problem and how to avoid these duplicate contacts?
Info:
iPhone 4S, iOS 5.1.1
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Apr 23, 2012
i am stuck in a tricky situation and would things first i know this is quite a frequently asked question as i have done a bit of searching on the net about it however could not not find anything that totaly matches myproblem, i have recently purchased a brand new laptop which runs windows 7 compared to my old desktop which ran XP, i have tried syncing all of my iphone 4s contents onto my new laptop's itunes library including everything not just music or videos and i got the infamous pop up "The iphone is synced with another Itunes library. Do you want to erase this iphone and sync with this Itunes library" the problem is that my original itunes library does not exist no more as my desktop was completly wiped and had XP redownloaded onto it again because it had a virus, which also wiped all of my hard drive so i cant even get everything i backed up off of my phone from it, i have managed to sign in to the itunes store and allowed my laptop to work with itunes,i have also transferred my purchases from my phone to my new itunes library but this only includes my apps and obviously not my contacts and photos and everything, i still get the pop up if i go to sync my apps from my library anyway, is there any way i can delete my original itunes library without it even existing anymore so that i can just start afresh and sync everything i have on my phone now directly to my new itunes library? or do i need to purchase this iphone rip/backup/store software that everyone goes on about or something? to be honest its really annoying my now as i just want to be able to sync everything like how i used to,
Info:
iPhone 4S, iOS 5.1
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Sep 12, 2014
I have noticed that, after syncing, many of the songs on my phone have about 55 duplicates. None of these duplicates are on iTunes, and they don't appear in any of my playlists or albums, just in the Songs category on my phone. Instead of having around 1800 songs, I end up with 21 or 22,000 songs, mostly duplicates. I don't use iTunes Match or the Cloud. I can delete these duplicates, but there are way too many to do it manually, and they still appear in grey when I delete them. This is making the iTunes on my phone very slow.
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