Motorola Droid Turbo :: Unable To Disable Lock Screen - Security Settings For NONE And SWIPE Grayed Out

Jan 19, 2016

I have a Motorola Droid Turbo. I have never locked the phone. I downloaded ANDROID PAY app last night. It required a screen lock to secure credit card. I agreed and set up a pattern screen lock. I got tired of unlocking phone every time. I went to disable the screen lock and I am NOT ABLE to do that. The security settings for NONE and SWIPE have been grayed out and are no longer an option. I have removed ANDROID PAY and still have issue.

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Jul 3, 2015

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Jan 14, 2015

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Jul 5, 2015

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Sep 26, 2015

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Jun 15, 2015

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For almost 2 weeks, my settings option has been useless. It keeps force closing. See attached picture.

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I have a DroidX2, and two times now it has rebooted on its own when doing the screen unlock swipe. Note that I have a passcode entry required to gain access to the device, but I cannot get to the point where I enter the passcode; rather, the phone reboots before passcode entry is permitted.

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