Motorola Droid Razr :: ICS: No Global Roaming?
Jul 4, 2012
I'm running ICS on my Razr and cannot connect to GSM in Europe. I have the latest build (recieved in the soak test a little over a week ago), and have international roaming enabled with Verizon (verified this seveal times now). I've been all over France over the last several days, and have not been able to connect anywhere.I've tried, power cycling, hard reset, toggling nework mode (Global, CDMA, GSM), forcing GSM, and just about every setting configuration in the test menu (*#*#4636#*#*). The only thing I can see that may indicate a poblem (beside the fact that I can see, but can't connect to any GSM networks ) is that I can't select the EURO GSM radio band in the test menu.
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Jun 14, 2012
I have been searching high and low for what different international bands/frequencies the Razr Maxx and Droid 4 will really support. what bands these phones will actually work on when traveling internationally? Since they contain a 4G/LTE sim card, does that mean when you are in country with something less than VZW's 4G/LTE, will the phone drop down to a more universal band like HSPA (HSDPA, HSUPA and HSPA+) and/or GSM (GPRS, Edge, E-Edge) and/or UMTS/WCDMA. Just trying to understand what a 'Global Capable' phone really means when we talk about the Razr Maxx what it will do when traveling abroad.
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Mar 11, 2012
I have a pop-up asking me if i want to allow data access while i'm in Canada on my droid razr. I hit deny but it comes back again and again.. Data enable is uncheck in data manager. Need a solution to stop this pop-up please.
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Jan 2, 2012
I'll be traveling to London, and I wanted to see if it is possible to use the GPS/Maps without generating a roaming fee. If so, what setting should I use on the Razr?
Are their other features I can use without roaming?
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Jun 23, 2011
When I set up my Droid 2 Global to my companies Microsoft Exchange server, my phone automatically requires that I set up a pin. My administrator assures me that there is no such requirement set up on his end.
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Jun 16, 2011
So I started to notice this a few weeks ago, My Droid 2 Global would automaticlly switch into silent mode all by itself at 10:00pm. No matter if it is in my pocket, or on my desk, or in the media dock. I find this to be quite annoying and missed a lot of calls and texts because of this. What I would like to know, is there a setting that control auto silent mode?
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Jun 30, 2011
So I bought my wife a new D2 in December. A month ago it suddenly no longer saw the memory card. Verizon replaced it with a USED D2 Global. I hate Verizon. The replacement immediately had low in call volume and only a power off would fix it. They then sent another USED D2 Global. I hate Verizon. The replacement D2 Global arrived and guess what....low in call volume. Went back to the store and they're sending yet another. Really? How much of their shipping costs and my time are they going to waste? I'll keep taking it back and maybe after 10 replacements they'll realize how much shipping costs they've wasted.
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Oct 13, 2011
Does Droid2Global has FM radio hardware?know if the hardware exist, but there is no support for FM radio.OR The FM radio hardware has been removed completely?
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Jun 13, 2011
I bought my phone about 3 months ago and a few days ago the notification light has stopped working. It doesn't work for Text messages or battery low, basically it "burned out." I've tried a data factory reset and still no go. I was thinking about warranty replacing the phone but I hate to do that for certain reasons. I know I don't have any applications that would make it not work, so I'm stuck between a rock and a hard place.
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Jul 12, 2011
I live in an area covered by Verizon Wireless and a smaller local Cell company, so I have to enable data roaming to get emails in certain places. I've enabled it several times and it will not stay on, it shuts off if I lose service for any ammount of time, or if I restart the phone. Is there any way to keep it permanently enabled?
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Jun 23, 2011
When ever I try to update my roaming my phone reboots, and does not give me a programing successful message.
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Nov 15, 2011
Been having horrendous problems with data connectivity. I take the train from Baltimore to DC every day, and w/my OG Droid, never had problems, even if one or two location only seemed to have 1x available. With my Bionic, however, I am frequently dropping my data connection completely (moreso than it seems when I bought the phone in September -- not 100% sure since I wasn't paying close attention to it those first couple weeks).For the heck of it, I thought I report it on twitter and see what kind of response I would get from @VZWSupport. (I always get better Comcast support from their twitter folks than from my local office).Got a response (see attached graphic).They told me to enable data roaming. Really? Anybody had success with that? I'm worried about running up a huge bill.
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Oct 19, 2012
If both Verizon phone and data service are discontinued, will a Droid Razr still function (especially, will internet access via Wi-Fi still function)?
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Dec 16, 2011
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Jul 2, 2012
I thought ICS was suppose to extend battery life? My MAXX wont last very long lately since the ICS, And its suppose to have a very long battery life, what happened?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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Jul 10, 2012
I was facing problems similar to this ( Gallery crash after OTA ICS update )url..I followed the thread and did a factory reset.I now find that the problem is solved but the UI after factory reset is different from the original UI that came with ICS update. I kinda like previous UI. I am guessing it is Motoblur. Is there any way to get that back.
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May 16, 2010
I bought an unlocked motorola q 9h global yesterday to replace my dead moto v3 razr.I plugged in my sim card and can make/receive calls, but i cant seem to connect to the internet.im guessing i need to configure some settings, tried to for hours last night trying settings from (very)old help topics, the rogers "help" site seems more interested in my bank account then helping one of their customers. i finely give up and called rogers tech support only to be told by "Melony" that since im pay as you go, i fail and to go back to the rogers gimmie all da mohney honey site,
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Jan 11, 2012
My Razr constantly detects a HDMI cable connection, even though there is no HDMI cable near it (not even a USB cable is connected). A popup keeps showing up asking me to "Select Dock Type". This has been really annoying, as I need to dismiss it every time it shows up. I can't find a way to disable the detection of the HDMI cable.
This problem started after 2 weeks into owning the phone, back in mid December. I called Verizon technical support. They thought it was a hardware defect, and sent me a replacement phone. However, when I received the phone, I found that it was a refurbished phone with a big scratch on the side. I returned it and kept my original one.
Other than this problem, everything runs great, and I love my Razr. My question is: has anyone seen this problem? I have learned to deal with it by dismissing the popup every time I unlock the screen. Can a future software update include a setting where I can disable the HDMI detection?
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Apr 1, 2010
I was traveling in Germany and Italy, and I made sure to set "Data Services While Roaming" to "Off." However, I still did incur data roaming charges. They are really small-- like 15KB/day, but it's nonetheless annoying that my Blackberry Bold 9700 is using data even though I turned it off. I use AT&T. Does anyone know why?
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Nov 12, 2011
My wife just got the Droid Razr after her X went bad. I was trying to set up her email accounts and the force close kept popping up. I tried a factory reset but that didn't help.
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Sep 21, 2012
What happened to 'Motorola Text' storage
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Jul 24, 2012
My droid razr keeps getting on 3G on both setting CDMA/LTE & GLOBAL... Let me clear, I am in the best 4G LTE area, since I was getting average 22MBPS speed. But suddenly my phone is not connecting to 4G LTE, just 3G
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Jul 3, 2012
I love my DROID RAZR MAXX and since having ICS on my XOOM, I have been patiently waiting for ICS on my DROID RAZR MAXX. So I am extremely excited to now have it on my DROID RAZR MAXX. I have noticed that the battery time is a little worse since ICS. I can still get through the day without any issues but, during work I prefer to just shut the 4G off. I am noticing that there is no longer an option. I originally had the 4G toggle downloaded from the market. Now when using the toggle it takes you to "Mobil Network Settings" where you can select "Network Mode". However, the only choices are now GLOBAL, LTE/CDMA or GSM/UMTS (not even sure what this last one is but when selected there is no service). I have read in a couple of places that it can be shut off by entering a certain combination of numbers and symbols into the dialer but that seems very cumbersome and not really worth the trouble. It's not a huge deal and I prefer having ICS over being able to shut off my 4G. Was just wondering if being able to select 3G is gone forever.
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Jul 28, 2012
Since installing ICS 4.0.4 I seem to no longer have the option to switch my data to CDMA only which is a problem because when I'm at work I get just enough of a 4G signal to keep my RAZR bouncing back and fourth between 3G and 4G and killing my battery in the process.
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Dec 14, 2011
If this is a repeat, I apologize, but I searched the forums and couldn't find this problem specifically for the Razr. For the first time today, I connected my phone via USB to my Win 7 64 bit laptop, and kept getting the error message that the USB device was not recognized. When I clicked for more detail, I was helpfully told to replace my unrecognized device (sometimes you just GOTTA love Microsoft).The cable I'm using isn't the one that came in the box (which is very short), but I did buy it directly from Verizon. I plan to try the one that came in the box this weekend, but, in the meantime, does anyone have any ideas about what might be wrong?
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Feb 6, 2013
I just bought a Droid Razr Maxx to replace my Droid Bionic yesterday. I purchased it on Craigslist, and just now realized the GPS isn't working. If I use any of the GPS apps it finds 0 satellites in view no matter how long it stays out. I'm really hoping I didn't get screwed on this craigslist deal, but my stomach is sinking right now. So far I have.
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