Motorola Droid Razr :: Black Spots And Screen Too Hot To Touch
Nov 29, 2011
I ordered a new Razr and noticed black spots and a perfectly straight black line on the screen when the screen is a certain shade of black. I noticed the spots while watching netflix and after taking a picture. I contacted VZW about it and they werent aware of any issues. I was concerned since I paid a lot for the phone I expect it to be better than that. So VZW sent me another new one without a problem. The second one had the same problem but more noticable. Also with both phones the screen would get really hot almost too hot to touch.
View 2 Replies
ADVERTISEMENT
Jun 2, 2012
i bought Motorola Razr XT910 from local reseller. though i am very satisfied from this great handset but i have a manufacturing defects. i have black spots on my display in black background which only show up when watched closely in very dark environment ie in night. i obeserved them almost after 5 days of my purchase and are very rare in daliy use. i researched on web and it is a common poblem with this handset and others with amoled screen but my spot decresed and have changed there position. i am big motorola fan and i have used cellphones from different make and build which include iPhone HTC Hero etc and witnessed various issues and defects in each of them.
View 1 Replies
View Related
Dec 15, 2011
Today suddenly my motorola droid razr screen went black. i can see the notifications tray on the top and am able to slide it down. the 4 button on the bottom also don't seem to work except the back button. if i press them longer then they seem to respond. i have restarted twice already and even reinserted the microsim but no change. i got the device 4 days back.
View 3 Replies
View Related
Dec 15, 2011
So there I was saving an alien world by killing one jelly at a time when my screen completely quit responding to touch. First thought was my Razr just had its first freeze/reboot but the sound was still going and the jellies still marching toward my precious gems. Instantly realized my Razr was ignoring me. Tried my side keys and they worked as usual, sound keys toggled sound up and down and lock key locked/opened power menu but was unable to select any options as the touch sense was still out to lunch. It's been almost a half hour and the screen is stuck on the lock screen and won't even dim. Which coincidentally is a good thing b/c it's way to much work to pull the battery on these things .
View 2 Replies
View Related
Jun 20, 2012
I just got this phone yesterday (6/19) and there is one thing that I cannot figure out. When in sound setting there are check marks next to audible touch tones when using dial pad, audible selection when making screen selections, and screen lock sounds, but I don't get any sounds. Sounds work great for everything else. Volume is up.
View 8 Replies
View Related
Aug 26, 2010
i have been using a Bold 9700 for the past 1.5 years, and it has not given me much trouble so far. Recently, I have having a few problems with the screen. All of a sudden, a small black patch appeared on the bottom left side of the screen.It seemed the pixels stopped working at that portion, leadig to a blackout. However, after a couple of days the screen was working fine again. It worked properly for a good 1-1.5 months. Now, the black spot re-appeared but this time on the top left side of the screen.
View 2 Replies
View Related
Dec 5, 2011
as of today my phone has dead spots on the touch screen where it will not read my touch at all. and the other spaces that will react slower. is there anyway to resolve this without having to go back to verizon and getting it replaced....for the 5th time?
View 3 Replies
View Related
Jun 20, 2012
I have had my Droid RAZR since February and still love it. Only thing I am concerned/annoyed with is after continuous use the back of the phone gets really hot to the touch. The screen also suffers from this and it gets too hot to put to my ear.
View 10 Replies
View Related
Jul 29, 2011
Got My Defy 2 days back. Last night it rained heavily and I had to walk from my office to home. It was a 30-35 minute walk. I put my Defy in my pocket and started walking thinking its a water proof phone. When I reached home, first the phone's screen didn't respond to any touch. After a minute it went completely black and I could see heavy moisture under the glass. Only sensors were throwing some colored lights. I tried to call from my friend's phone on my number, and I could listen to the ringtone only. I could not pick up the call since there was nothing at all on screen. Today I put the phone in rice for around 8 hours still the condition is same. Its very unfortunate that I could use and explore my phone properly even for 2-3 days.
View 4 Replies
View Related
Jul 17, 2012
Yesterday I allowed the Motorola update on my Razr Maxx & now I wish I could undo it. When I go into "Phone", "Voicemail", "Text", etc. the background is black with white font (or in the case of Text, the background is dark blue with grey lettering). I am unable to read light colored font against a dark background so am having a terrible time with this update. Is there a way to change the color of the background and make the font black? I've tried changing the Display, Wallpaper, etc but that has no effect on the default background colors of the apps.
View 4 Replies
View Related
Mar 1, 2012
how to change the keyboard from black to white with black letters on the Droid Razor Maxx?
View 3 Replies
View Related
Dec 10, 2011
I have noticed when I talk to people, I hear a random 'touch tone' like sound very intermittently.This happens if I make or receive a call and is not just when I talk to other Verizon customers.My home phone used to do this (VoIP) at times. Same sound but now its on the Razr.I never heard this calling the same people when I was on Sprint.
View 5 Replies
View Related
Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
View 15 Replies
View Related
Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
View 6 Replies
View Related
Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
View 7 Replies
View Related
Nov 9, 2011
The last time the display functioned I was starting a play-list for my shower. I adjusted the volume once or twice without lighting the screen, and after drying off stopped the music by removing the speaker jack again without lighting the screen. The device then went into my shirt pocket and I ate dinner then watched a movie but when I tried to do a little surfing before bed the screen wouldn't light up. I had seen it light up the buttons but take a few seconds for the display when the CPU was busy so I waited, nothing happened. I pulled the battery and tried again, nothing on the screen. But then I discovered that the touch sensor was still functioning, I could swipe to unlock and power down in the standard fashion just blind. I have examined the water stickers they are both white with bright red X's.
While writing this question (I am sure many of you already know this fact) I discovered that the display of my device is in fact three distinct functional parts. The capacitive touch screen still in operation on my device, the LCD image generator also still in operation, and the Led illumination source which for lack of a more accurate description is burned out.So my question is how could this occur, is it software or hardware, and what are my recourses?
View 3 Replies
View Related
May 20, 2011
So I recently have been having problems with my phone and its screen not turning on. Its the original droid and I guess alot have people have had this problem. But I am at a fork in the road:(this is the thrid time the screen has done this)Last night I went to check my phone and it appeared to be off, my power button does not work so I have to plug it in to turn it on. But the charger light was on so that meant the phone was already on. the buttons lit up still as well. Being this is not the first time I took the battery out for about an hour and put it back in, plugged it in, and still nothing. The M sign that comes up when you first turn it on doesen't appear and neither does anything else on the screen. But when i recieved a call I could answer the call like the screen was working but still was not on. I left the battery out all night from 8pm-6am and still nothing but i can still answer the calls. Left it out until 2 this afternoon and still nothing. I have no idea what to do.
View 5 Replies
View Related
Sep 10, 2011
Bought new Android Bionic on Sep 8. On Sep 9 on two occasions, screen went black. I had to remove and reinstall battery and boot to restore service.
View 15 Replies
View Related
Nov 30, 2011
Has anyone experienced large memory usages for the multi-touch keyboard process? When I open the process the specific task that uses the large amount of memory is the "Admin Notifier"... Has anyone else seen the same? Is this normal?
View 6 Replies
View Related
Dec 5, 2011
My droid A855 shows a lit up black screen when powered on. When it finishes powering on, its still black. The Motorola logo and the droid eye don't appear while its powering on either. Now I can raise the volume, receive messages and phone calls, I just can't see the images at all; its all black. The back, home, menu, and search buttons at the bottom of the screen still light up white and work as well as the keypad. I turned it off and on and took out the battery about 8 times. I never dropped it or got it wet. I've had it for two years already so I guess the warranty is up. It just randomly froze and went black while i was texting my friend.
View 1 Replies
View Related
Feb 11, 2013
I haven't used my original Droid in about 2 months. The last time I used it, no problems. Booted up, used it, shut it down. I go to turn it on, and nothing... to be expected, dead battery. So I think I charged the battery. The charging light turns on. The backlight turns on, and that's it. It just stays like that. It either automatically does that when I plug it into a charger (car, home, or usb on computer), or if its unplugged, when I push the power button. Other than a black screen with the backlight turning on, I get nothing.This is not a stock rom on this phone. It's been a WiFi/Bluetooth toy for about a year now.I've tried powering it on while holding the "X" key, and it doesn't get me into the boot loader, just the black screen.
View 4 Replies
View Related
Sep 12, 2011
I've had this problem since i got the phone.When it's on the charger, and i need to use it, the touch screen will be very uneven in its responsiveness... Sometimes it will read my gestures and taps, sometimes not.
View 7 Replies
View Related
Aug 29, 2011
This has happened to me about three times. I always manually press the power key to turn off the display and lock the phone before placing it in my pocket. Three times now, I have removed the phone from my pocket and found the soft keys lit up but the screen is black. The only key that responds is the power button... nothing else works. Every press of the power button toggles the soft key backlight, but nothing else. The only remedy I have found is to pull the battery.
View 1 Replies
View Related
Jan 18, 2016
Motorola Droid Turbo (v. 1) Ballistic - I have a dead spot on the upper left hand corner of the screen, annoyingly right where a menu or "back" navigation button usually is in an app. I have confirmed this one spot is dead to the touch with a screen tester. When I turn my phone off and back on, it reactivates the spot for a time, then eventually it goes dead again. This phone is less than 2 weeks old...I just got my settings just the way I like them.
View 3 Replies
View Related
Jul 31, 2011
Looks like I will be heading to Verizon tomrrorow for an exchage on my DROID after 3 weeks with it. Today, suddenly, the bottom icons are no longer responding to touch. I cannot click the phone dialer, SMS, camera or app icons. Anything above this first row still works fine. I did a factory reset on the phone and still no luck.
View 9 Replies
View Related
Jun 26, 2011
I picked up my phone as I usually do, slid open the keyboard, typed out a text message, and then attempted to press the send button with my finger. For some reason, my touch didn't register and I had to manually select the send button by using the keyboard. I thought it was a glitch, however I am not able to select anything using the touch screen with the keyboard open. For example, if I press the lock button and attempt to unlock my phone with the touchscreen while the keyboard is open, I get no response. Also, if the keyboard is open and I try to open an app or perform any function using the touch screen, I recieve no response. However, the touch screen performs perfectly fine with the keyboard close. The main reason I got the Droid 2 was because of the physical keyboard paired with the touchscreen so I would like to fix this problem as soon as possible.
View 7 Replies
View Related
Nov 18, 2011
The following has been happening since before the latest update, and continued after.My phone will randomly reboot itself (there doesn't seem to be any correlation with what I'm doing) and then hang at the rotating red logo.If I push the power button the display will turn off, but after that no buttons have any effects.If I plug the phone in the display comes back on to the unlock screen, but the touch screen is also unresponsive.The phone is definitely still running though, as my bluetooth headset will reconnect and time-based notifications will still happen (I have the phone set to beep every half hour).If I leave the phone sitting for a significant length of time I will notice it getting warm, and it will eventually reboot again and behave normally.Battery pull does nothing.Wiping the cache partition does nothing.I've done a factory reset before, and this makes the problem go away for a while, but it comes back.
View 2 Replies
View Related
Sep 26, 2011
All of a sudden today my notification bar... or rather that top portion of the touch screen has gone mad.When Im on a vertical screen... the notification keeps trying to pull down.When it is a horizontal screen, whatever icon, or keys if its the full screen keyboard, just start typing away like crazy.I had it on landscape texting onscreen..... it typed out wqasdddddwwedaaad. So it must be something "stuck" on that portion of the touch screen.How do I fix this.I dont have any new installed apps in the past week. I had very few issues when I got the gingerbread update, and they all smoothed out. The only thing recent was 5 days ago I changed from a 8gb microsd to a 16gb, but I doubt that would have any impact on touch screen function.
View 1 Replies
View Related
Dec 22, 2011
I have tried all possible solutions to get it to recover but have not been successful and now waiting on a replacement unit from Verizon. In the meantime I am using my old DroidX which seems so slow in comparison.The strange part is that before the last update I have never had a problem with my phone, could this BSOD be a result of the latest update.
View 4 Replies
View Related
Nov 2, 2012
Have my display stay active so I can monitor my time.Way to Keep screen on
View 5 Replies
View Related
Dec 10, 2014
I got an iPhone 5s what the screen is totally black, but the touch screen and other functions are still working, has been replaced the LCD but it keep doing the same way.
Info:
iPhone 5s, iOS 8.1.1
View 5 Replies
View Related
