Motorola Razr :: Black Spots On Screen
Jun 2, 2012
i bought Motorola Razr XT910 from local reseller. though i am very satisfied from this great handset but i have a manufacturing defects. i have black spots on my display in black background which only show up when watched closely in very dark environment ie in night. i obeserved them almost after 5 days of my purchase and are very rare in daliy use. i researched on web and it is a common poblem with this handset and others with amoled screen but my spot decresed and have changed there position. i am big motorola fan and i have used cellphones from different make and build which include iPhone HTC Hero etc and witnessed various issues and defects in each of them.
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Nov 29, 2011
I ordered a new Razr and noticed black spots and a perfectly straight black line on the screen when the screen is a certain shade of black. I noticed the spots while watching netflix and after taking a picture. I contacted VZW about it and they werent aware of any issues. I was concerned since I paid a lot for the phone I expect it to be better than that. So VZW sent me another new one without a problem. The second one had the same problem but more noticable. Also with both phones the screen would get really hot almost too hot to touch.
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Aug 26, 2010
i have been using a Bold 9700 for the past 1.5 years, and it has not given me much trouble so far. Recently, I have having a few problems with the screen. All of a sudden, a small black patch appeared on the bottom left side of the screen.It seemed the pixels stopped working at that portion, leadig to a blackout. However, after a couple of days the screen was working fine again. It worked properly for a good 1-1.5 months. Now, the black spot re-appeared but this time on the top left side of the screen.
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Dec 15, 2011
Today suddenly my motorola droid razr screen went black. i can see the notifications tray on the top and am able to slide it down. the 4 button on the bottom also don't seem to work except the back button. if i press them longer then they seem to respond. i have restarted twice already and even reinserted the microsim but no change. i got the device 4 days back.
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Jul 17, 2012
Yesterday I allowed the Motorola update on my Razr Maxx & now I wish I could undo it. When I go into "Phone", "Voicemail", "Text", etc. the background is black with white font (or in the case of Text, the background is dark blue with grey lettering). I am unable to read light colored font against a dark background so am having a terrible time with this update. Is there a way to change the color of the background and make the font black? I've tried changing the Display, Wallpaper, etc but that has no effect on the default background colors of the apps.
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Mar 1, 2012
how to change the keyboard from black to white with black letters on the Droid Razor Maxx?
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Dec 30, 2011
My storm 950 has got dead spots on the screen , is it on its way out ?
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Jun 19, 2015
So I have an S5 and while using an app I noticed an extremely bright rectangular spot across the top part of the screen.I got the phone replaced and while using the replacement S5 found another rectangular bright spot and this time it was not quite as noticeable but it was bigger than the previous spot. I would explain the spot as an unnatural brighter hue compared to the rest of the screen.
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Jun 21, 2012
My iPhone's lock screen ususally doesn't work every couple of days, but today portions of the screen aren't responding to touch. I'm trying to force quit an app and it's located in this area. I tried turning it off and it won't drag to power off. This problem continued after plugging it into my computer. Should I restore it? Or will that just solve it for today.
Info:
iPhone 4S, iOS 5.1.1
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Jul 6, 2011
i ve had my xperia play for 3 weeks now and there yellow spots on the screen. the hotter the phone gets the more noticable the spots are is there any way i can fix this ?
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Dec 31, 2015
I have a Lumia 1520 that I ordered from China a month ago from Ebay. It's still under the seller's 90-day warranty.I noticed recently two problems:
1) On a white/light background, there are a few brighter spots on the screen.
2) On a black/dark background, when I tap on the phone, there is colour distortion in a few specific areas. Those areas being 1/2 inch above the back button, and on the area of the screen that would be above the camera module. If I drop the phone from a height of a 1/2 inch of so onto a solid surface, these areas become especially pronounced.
I first noticed these problems after I put the "Kaleidio Dual Layer Armor Hybrid" case on the phone. Taking the case off improved the problems, but not completely.
Should I return the phone for a replacement? Or are these problems fairly standard with the Lumia 1520?I absolutely LOVE the Lumia 1520 with Windows 10 installed - it is exactly what I want from a smartphone.
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Feb 12, 2012
i have a bb 8900 javelin, recently noticed few crysatsalisation spots in the display screen...can io get a remedy please.
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May 15, 2015
Its been three months that I got my new sony xperia z3. I usually handle it with a lot of care. Never dropped it or wet it.
Suddenly the screen got blurry with spots n bad TV signal when music app was on.
After a while the screen went completely blank. I force switched it off. After three hours I switched it back on. It is showing unstable screen with color spots everywhere.
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May 1, 2012
Over the past couple of months, my iPhone 3GS has had dead spots on the left side of the screen, preventing me from using the r, d and x keys, the number 4 and the semi colon and comma keys.Just a note; I can't put my phone to sleep or turn off as my lock button isn't working, so I'm using the AssistiveTouch settings.
Info:
iPhone 3GS, iOS 5.1
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Dec 5, 2011
as of today my phone has dead spots on the touch screen where it will not read my touch at all. and the other spaces that will react slower. is there anyway to resolve this without having to go back to verizon and getting it replaced....for the 5th time?
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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May 20, 2011
So I recently have been having problems with my phone and its screen not turning on. Its the original droid and I guess alot have people have had this problem. But I am at a fork in the road:(this is the thrid time the screen has done this)Last night I went to check my phone and it appeared to be off, my power button does not work so I have to plug it in to turn it on. But the charger light was on so that meant the phone was already on. the buttons lit up still as well. Being this is not the first time I took the battery out for about an hour and put it back in, plugged it in, and still nothing. The M sign that comes up when you first turn it on doesen't appear and neither does anything else on the screen. But when i recieved a call I could answer the call like the screen was working but still was not on. I left the battery out all night from 8pm-6am and still nothing but i can still answer the calls. Left it out until 2 this afternoon and still nothing. I have no idea what to do.
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Mar 29, 2012
I would like to set my screen to not time out/go black while I am connected to a charger.
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May 5, 2011
I am at the 2.2.1 level.When I "power-up" my BRAVO from a standby state, the "contacts" or "dialer" screen appears without any request from me. When I touch the "revert" button, the screen goes black except for the notification bar.I then need to hit the HOME button to get started.Is there some parameter that controls what "starts up" on wake-up?
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Aug 17, 2011
the lock screen is almost all black. i want to see my wallpaper not hide it.
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Jun 6, 2011
After an attempt at upgrading, my Bravo now shows only a black screen with the small white bar at the top. I can receive calls, but that's it. I thought there was a discussion of this problem here, but I can't find it. Any way to get back to normal without losing home screen setup?
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Feb 28, 2012
It does it when I am working out listening to music through Bluetooth headset.
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Sep 10, 2011
Bought new Android Bionic on Sep 8. On Sep 9 on two occasions, screen went black. I had to remove and reinstall battery and boot to restore service.
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Dec 5, 2011
My droid A855 shows a lit up black screen when powered on. When it finishes powering on, its still black. The Motorola logo and the droid eye don't appear while its powering on either. Now I can raise the volume, receive messages and phone calls, I just can't see the images at all; its all black. The back, home, menu, and search buttons at the bottom of the screen still light up white and work as well as the keypad. I turned it off and on and took out the battery about 8 times. I never dropped it or got it wet. I've had it for two years already so I guess the warranty is up. It just randomly froze and went black while i was texting my friend.
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Oct 26, 2011
After unlocking and entering my password, the top drop down menu jumped to the bottom. The menu accessability was still functioning from the top, however the entire screen shifted up. When I try to tap an app in the new, offset position, it will select the app below the one I am going for, suggesting that the digitizer is okay. When this shift happens, I press the lock button twice, swipe to unlock and it is good as new.....at least for a while. Now, there are times that, when I press the unlock button, there is only a black screen that lights up. I then press the lock button until my unlock screen appears.
I am running 2.1 and this was a replacement cliq, as my original took a swim in the terlit
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Feb 11, 2013
I haven't used my original Droid in about 2 months. The last time I used it, no problems. Booted up, used it, shut it down. I go to turn it on, and nothing... to be expected, dead battery. So I think I charged the battery. The charging light turns on. The backlight turns on, and that's it. It just stays like that. It either automatically does that when I plug it into a charger (car, home, or usb on computer), or if its unplugged, when I push the power button. Other than a black screen with the backlight turning on, I get nothing.This is not a stock rom on this phone. It's been a WiFi/Bluetooth toy for about a year now.I've tried powering it on while holding the "X" key, and it doesn't get me into the boot loader, just the black screen.
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Jul 29, 2011
Got My Defy 2 days back. Last night it rained heavily and I had to walk from my office to home. It was a 30-35 minute walk. I put my Defy in my pocket and started walking thinking its a water proof phone. When I reached home, first the phone's screen didn't respond to any touch. After a minute it went completely black and I could see heavy moisture under the glass. Only sensors were throwing some colored lights. I tried to call from my friend's phone on my number, and I could listen to the ringtone only. I could not pick up the call since there was nothing at all on screen. Today I put the phone in rice for around 8 hours still the condition is same. Its very unfortunate that I could use and explore my phone properly even for 2-3 days.
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Jan 21, 2013
My phone used to keep a charge for THREE days...it was wonderful! Now since the update, I have to charge it every day even if it's just standby. Plus, if I'm on a call with the screen turned off, when an incoming call comes in, I am unable to turn the screen back on in order to answer. Plus, sometimes the phone is so sensitive that when the face is pressed up against it, it goes haywire and cancels out a call. The sensitivity is way too high. I am using Straight Talk as my provider so is there a way, I can remove all the AT&T stuff? And which ones do I not need? I don't like a lot of bloatware on my phone.
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Mar 4, 2010
I am helping out a friend who has a Nokia 6280. She claimed that it's infected by a virus because her problems started after using a Bluetooth headset. I don't quite believe this as I've heard it's more likely to be struck by lightning than to have this phone infected with a virus. Anyhow, the problem is the following: When you power on the phone, you get the Nokia handshake, then the phone loads. However, as soon as the phone loads, a bunch of black lines appear to streak across the screen rendering it black. That's not a huge issue because it goes away after a few seconds. Now I've read this could be an issue related to the ribbon that connects to the screen, but the screen turning black does not occur in any other instance other than right after when the main screen appears. I can play with the slider all day and nothing will happen, but like clockwork the problem appears after the phone loads.What gives? The phone works fine otherwise, so what could the problem be? If you need any more information I will be happy to provide. I've uploaded a video of this issue here (using my 5800 XpressMusic at night - the quality isn't that great sorry, but it does show the problem). Pardon the audio - my kids were watching Spongebob Squarepants so you might want to turn the audio all the way down! I guess my question is two-fold:
1) can this in fact be the result of a virus?
2) if this isn't due to a virus, what is it due to?
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