Lumia 1520 :: Can Charge With But Cannot Connect To Laptop

Feb 14, 2015

after searching 35 pages in the 1520 forum, i have not found a solution.within the last two weeks my 1520 has lost the ability to be seen by my laptop.
all updates to both phone and pc are current,phone is on PfD and current (8.1.1)laptop is windows 8.1 pro.have tried phone on another laptop with same result.have tried son's phone, also a 1520 with PfD and 8.1.1.his phone connects with no issues.is it possible i am missing something? a driver from phone, maybe?

i need to be able to connect phone to laptop. shortof a hard reset and unenrolling in PfD, what are my options.also can't send in for warranty, as this is primary device and no spare windows phone in home.

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