Lumia 1020 :: Why Can't Connect To WiFi With Phone
Aug 4, 2015
So my Nokia Lumia 1020 was upgraded to 8.1 via Preview for Developers a few months ago and Wi-Fi/Cellular data was fine. I updated to Lumia Denim at one time and for some reason, Wi-Fi did not work. I tried using the Windows Phone Recovery Tool 2.1.1 and Wi-Fi still did not work. Then I downgraded from Denim to Cyan, and Wi-Fi still didn't work. I tried the Windows Phone Recovery Tool (same version) again, and Wi-Fi did not work.
In addition, I tried adding my Wi-Fi as a hidden network. Still didn't work. By the way, my Wi-Fi is WPA2-PSK, and I have AES encryption.
So here are some specs of my Lumia 1020:
OS version: 8.10.14226.359
Firmware revision number: 3051.50009.1451.1001
Model: NOKIA 909
Carrier: AT&T
Software: Windows Phone 8.1 Update
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Jul 2, 2015
I am using Nokia Lumia 1020. It has been having a trouble auto connecting Flight Mode. I can not use my mobile as a result of that. It connecting automatically WIFI connection as well. I can not off both Flight Mode and WIFI manually as they connecting automatically.
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Apr 22, 2015
Starting just in recent days, whenever I try to connect to a WiFi network I get the message "Can't Connect. The WiFi network <network name> didn't respond. Try again later."
Other devices, including other Windows Phones, are connecting to these networks no problems.
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Oct 28, 2015
My lumia 1020will not connect to my network. Yet my old 820 will. Same password same network....
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Feb 2, 2014
I'm having some weird issues with the WIFI connections when my phone is on airplane mode. I can't connect to both of my home WIFI - 2.4GHz and 5GHz. Both of the SSIDs are not being displayed at all, until I turned off airplane mode. However, both my Nexus 7 (2013) and HTC One are working fine with their airplane modes.Is this some crazy limitations of Windows Phone again?
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Sep 11, 2014
I have tried to connect my lumia 1020 to PC and it's not recgonize it's connect only as charger .. it was good but now i didn't know what happen .. i tried all things likes :
restart my phone
restart my pc
install windows phone app ( didn't recgonize phone as connected )
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May 17, 2015
My Nokia Lumia 1020 will NOT connect to my surface pro 2. I have looked high and low on the internet for a solution. The problem in my opinion lies in the detection and installation of the drivers to the SP2. It plugs in and charges but the computer doesn't detect that there has been anything plugged in. Nothing shows up in file explorer or device manager. But my old Lumia 920 was recognized. Here are a few of the different solutions that I have tried and have fail to fix my problem.
Soft reset when plugged in to install the missing drivers (failed)
Switching different cords to make sure I was using a data cable (failed)
Tried plugging it into multiple different PC's and even a mac (failed)
The stupid phone will not show up anywhere! I am running Windows 10 mobile but I have had this problem in 8.1 for over a year since I bought the phone. This even happened with my first Lumia 1020 I owned when the phone first came out! (Which shattered)
I think the root of the problem lies in the hardware of the phone itself. My guess is the USB port is damaged so it doesn't fully read or something along those lines. It takes a good 5 hour for a charge which seems long to me but I'm not sure.
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Jul 31, 2013
total smartphone newbie here, seriously considering the 1020 but had a quick question. If I want to use my wifi instead of cell data, is this the correct setting?
Defining Internet Connections:
On the Start screen, swipe left Tap "Settings" Go to "Wi-Fi" Make sure that "Wi-Fi networking" is enabled Select the connection that you wish to use
To use a mobile data connection:
On the Start screen, swipe left and go to "Settings" Tap "cellular" Switch "Data connection" to "On"
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Jun 3, 2015
I can't connect my Lumia 1020 to my PC. When I cable it in, I see in device manager under "other device" that the phone is listed with a yellow point. I tried to uninstall it and the replug it in but this does not work. I followed the instructions at: support.microsoft.com/en-us/kb/2749484 but without success. My phone still won't be recognized.
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Jul 29, 2014
My girlfriend and I went on a big trip around Europe recently, and she has a Lumia 1020 (I have a Lumia Icon). Over the last few months, she has not been able to back up her data, apps, photos, etc. properly. It has been hit or miss.
Now, she wants to connect her phone to her computer to import the photos and videos to her computer. However, connecting her phone does nothing other than charge it. No prompt comes up, no device is recognized, not even in device manager. Nothing happens at all. It only charges.
Microsoft suggested a hard reset of the whole phone. But that would mean losing all of the data she has, including the very important photos from our trip. They suggested to back up to the cloud, but OneDrive backups have been unreliable, as only some of her photos actually get backed up, and when she tries to create a new backup of settings+apps, it gets to 100% and then says there was a problem and fails.
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Oct 24, 2013
I want to get either the 1020 or the 1520 but they are at&t exclusives. Can I get a lumia 1020 or 1520 without a plan and use it WiFi only like an iPod touch. Is a sim required during the start up process? If a sim is not required, will I be able to use all the preloaded apps and get updates even if it is not activated with a wireless network?
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Sep 13, 2013
How to connect to my company's WPA2 Enterprise WiFi. I have tried this multiple times and it never gives me the option of inputting my username and password for my network.
Steps I took: Settings--Wi-Fi--Advanced--hitting the "+" at the bottom of the page--entering the name of my Enterprise network--it asks for my password BUT it never prompts me for my username, which is required to log in.
Before it's asked: I have the latest firmware installed on my phone. This network has allowed multiple iPhones to connect and an old HTC incredible phone.
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Jul 13, 2015
wifi is not connected lumia 1020 and not setting ip address. so so what i do as
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Jul 27, 2014
My new Lumia 1020 was connected to wifi when I began setting it up. I got a data usage warning message the next day, so I made sure it was still connected to wifi - then I got another warning message advising me more charges were being applied to the data plan. I called ATT and explained and was told that the 4GLTE runs all kinds of stuff in the background that uses data and to turn the data off. I did - since then, no more data usage - however - it will not stay connected to wifi after a time out unless it is plugged in. It still shows that its connected to wifi but its not.
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Jan 7, 2015
im gettimg trouble with my phone its have an error constantly .....it says re - enter the
password to connect the wifi constantly.
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Mar 22, 2015
I have a wifi network in office and every now and then I keep geeting the error your phone can't connect to Wi-Fi network.
Wifi working fine as other devices are connected and working well.
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Feb 27, 2015
As of this morning I have not been able to connect my AT&T 1520 Lumia to my wireless network. Last night I did the Denim upgrade via the same network. Android tablets and iPhones having no issues connecting. Have restarted the router, verified MAC Address. Deleted MAC from access control. Disabled all security (made it an open network) and it still will not connect.
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Jul 4, 2015
just upgraded to windows 10. WiFi does not turn on, have cellular signal but no data. so i cant even update if there are any new updates availabe.
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Oct 31, 2013
I really like the Lumia, but I am really disappointed that I have been unable to print to my wifi printers at home. For the time being I am emailing my things to print to my iPad and then printing from it. Any way to actually print from the phone to a wifi printer directly?
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Dec 15, 2013
I have a black lumia 1020. During the initial set up after I press 'next' from the welcome screen I am afterwards asked to sign into my MS account. It does not ask me to first connect to a wifi network. Due to this I can't sync all my backed up information. I know with my lumia 920, out of the box with no sim card inside I was asked to connect to wifi before being asked for a MS account. Is this an issue with the lumia 1020, not being able to sync with a back up file?
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Jan 10, 2014
Lumia Black seems to be availible for me, but it wont download because it realy realy wants to have a Wi-Fi connection. I dont have one in my house, and public wi-fi's are slower than my mobile internet so it's gonna take ages. Is it possible to update your phone without wi-fi? In FAQ on windowsphone.com it only recommends to have a wi-fi and doesnt say it's necessary.
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Oct 31, 2015
Last night, I saw an article about driving mode and thought I'd set it up on my 1020 to try it out. (It would let me stop notifications of texts while I'm driving, but still take Bluetooth calls.)
Today, my phone wouldn't connect to my car's Bluetooth. I decided to disable driving mode as it was obviously causing the problem, but the on/off option was greyed out.
Eventually, after a lot of to-ing and fro-ing, I decided the only option was to reset the phone to go back to driving mode not being set up. You can imagine what a hassle that was. But the phone still doesn't recognise my car, or, it seems, any other Bluetooth devices.
It is galling, because my new car (a Mini Cooper) doesn't have a Cd player, so Bluetooth is the only way I can play music.
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Aug 10, 2013
I have to reconnect to home WiFi, including reentering password, whenever I'm back in range.
I have system set for auto reconnect but that doesn't seem to be working obviously.
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Oct 15, 2013
Just got 1020 today and I cant sign into home wifi. My 820 does with no problem ....
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Jan 15, 2014
Whenever i go to download something, I always get a message asking if i should wait for a wifi connection before downloading...
Problem is, the phone is already connected to a wifi connection, so why is it asking me if i want to wait? Am i missing something? or is this normal?
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Apr 9, 2014
I have a 1520(used to have a 1020) and my brother has a 1020. Of course i have to deal with her complaints when something goes wrong since i pushed her to a Lumia 1020 ....
What happens is, for whatever reason WIFI just randomly stops working. It'll show she is connected(both in the Icon at the top where you swipe and under settings/wifi) yet it doesn't actually load anything.
She'll be searching on Bing, Facebook, etc etc and she'll get the loading dots at the top of her screen that'll run endlessly. I have to then go into her settings and turn off wifi and then back on and it'll start working but then eventually it does it again shortly where there is no data or whatever.
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Jan 29, 2014
I've experienced some slow switching between wifi on and wifi off.. Especially when I switch wifi to 'OFF' it would take several seconds up to half a minute if not more....
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Jan 15, 2014
No problems until recently. I've noticed at Home & Work where I spend 90% of my time the WiFi has not connected (and I end up using my Data Plan). So once I notice it I have to connect manually and its fine. Both networks show up in advanced at "known".
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Jan 20, 2014
I have a Nokia 1020. It has worked very well for me until recently when I bought an Qed UPlay bluetooth receiver for my stereo.Previously I had bluetooth disabled always on my 1020 but now I have it on the most of the time.What I've noticed is that my phone is restarting constantly. It seems to be connected to when I have bluetooth and wifi enabled. Or at least when I have bluetooth enabled.The phone can restart a couple of times a hour. Since yesterday evening I have had 6 restarts. That I know about...
The bluetooth settings window also hangs, I can't do anything, can't connect/disconnect from the Qed and I can't disable bluetooth. When I try a progress bar is showing that it is working but it never changes to disabled.Also, when this is happening I also can't disable wifi, the same issue with progressbar.
The wifi status bar also sometimes is in the "connecting to a wifi"-animation. It can be in this mode in hours, and of course, doesn't connect to any wifi allthough I have two which are available.I usually have to restart my phone to be able to disable/enable bluetooth/wifi.I had this issue before GDR3 and Nokia Black. And still have it after updating to Nokia Black.
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Jul 27, 2013
The internet connection on my 1020 is extremely slow when WIFI is connected (every other device I own is fine and can easily clear 30 meg download, 5 meg up.) When I use search, the phone screen times out and shuts off before returning any results (times out after 1 minute). I have reset the phone this morning to start over but the problem remains. The speed is perfect using Data and WIFI off, but once WIFI is enabled, the internet comes to a near halt.
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Nov 6, 2013
I need to edit the default gateway setting for one of my wireless networks as there is a repeater that for some reason only allows me to connect to a handful of networks but if I'm nearer to it than the main wifi router the phone switches to it. I want to just manually set the default gateway as the main modem router like I have done on my laptop but don't seem to be able to edit the settings in Windows Phone 8 - they're all greyed out.
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