IPhone :: Bought At ATT / Can Exchange At Apple?
Jun 28, 2010My iPhone screen is darker towards the top and therefore I wanna exchange it, could I just take it to the Apple Store even though I bought it from ATT?
View 17 RepliesMy iPhone screen is darker towards the top and therefore I wanna exchange it, could I just take it to the Apple Store even though I bought it from ATT?
View 17 RepliesThe story so far: I bought an accessory in Nov 2011 at an Apple Retail Store. (Philips dual-dock speaker) It started malfunctioning in Mar 2012. (Dock not charging anymore) I brought it to an Apple Store (closer to my place), they were happy to replace it on the spot, except that there was none in stock. So I was advised to go to an other Store (the original one), where they had stock. So far, so good for service. I went to the other store, but there I was told that they could not replace it because I had bought it more than 14 days before, so I had to contact the manufacturer directly! So my questions are:
- What is, if any, the actual policy on non-Apple product repair & replacement?
- Why don't all store follow the same policy?
- Should I just try my luck again with another person, until I strike gold and get it replaced?
Info:
Philips DCS390
I need help clarifying return procedure. It late and I can't call ATT, hoping someone in similar situation could help me. I bought the phone from ATT in-store. I had it exchange from Apple, the replacement still have the reception problem along with new problems. Can I return the phone? It have a different serial number now and I still have my genius bar replacement confirmation paper.
Also this phone was an add in line, so if I return the phone does this mean I lose the number? I would like to keep this line. Just returning the phone until everything get better then I rebuy.
A year ago I bought a iPhone 4 from Apple direct as I had a Sony Orange monthly contrct phone that broke and Orange would not replace the phone for me. So I made my normal SIM into a micro SIM and have used my Orange SIM in my iPhone for a year. My contract with orange is now at the end of its term and I have bought a Iphone SIM only Tesco 12 month contract deal.
The SIM arrived but when I put it in it states that there is "No Service" - now this has confused me as I thought if I bought the phone direct from Apple it would be unlocked - I can not call Orange and get an unlock code as the phone they have registered for me to use is a Sony phone?
I have tried doing a factory restore with my phone and logging onto itunes but Tesco (o2) is not listed as a provider?
How do I unlock it?
I need to get it unlocked at a shop but don't they just hack into it or I need to Jailbreak it but again I thought if I do this I will have problems with updates etc with the phone?
Right now we use Blackberry's at work, but when I get the iPhone 4 I would rather just use that to get my work email if I can. I know my Exchange email address (it's just user@exchange.company.com versus my normal @company.com email address) but I have a couple questions:Does Exchange allow IT depts. to lock down Exchange to approved decives/device IDs?We have to change passwords every month or so, but I never have to do anything on my Blackberry to keep getting email pushed - how does Echange handle that? Would I have to just update my password every time it changes?Just looking for experience from those who have added their work email from and Exchange server to their personal iPhone.
View 20 Replies View Relatedusing password for the exchange account exchange
Info:
iPhone 4S
I thought that I would have to pay extra to upgrade my 3gs to a 4, but when I checked apple's site, it said I could get it for the regular $199. I thought only people within 6 months of their upgrade date get the regular price.
View 8 Replies View Relateddoes any one know if the iPhone 4 will work in Ireland if bought in the UK?
View 9 Replies View Relatedi bought my iphone from jordan and it was locked to orange jordan, now i am living at UAE how can run my phone here ?
Info:
iPhone 4, iOS 4.3.3
i just bought a iphone 4 on craig'slist, and i cant activate it because it doesnt get sercive.
View 6 Replies View RelatedI hve an I4S I am having problems in it., is it possible to replace it as it is still under warranty
Info:
iPhone 4S, iOS 5.0.1
if i bought apps on app store for iphone. when i buy a new ipad in the future will it still be usable?ex. i bought a garageband for iphone. do i need to buy again on ipad?
Info:
iPod touch
Is there no way to add ringtones bought via the computer to my iphone 3gs?
Info:
iPhone 3GS (8GB), iOS 5.1.1
I had an iPhone 3g in the summer, and I downloaded quite a few apps. I got an iphone as a secondary phone, and I would love to have those apps back without paying. I have a new iphone 3g, and unfortunately my last computer broke so I am running a new netbook. I have no backup of my apps!! Is there any way I can restore these old apps as they are already paid for?I was thinking by just logging in to itunes on my apple account it would work, but no apps are listed
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Info:
iPhone 4S, iOS 5.1
I have 2 ringtones on my phone which I purchased. Can I transfer those to my husband's phone as we are on a shared plan or do I have to purchase new ones for his if he wants the ringtones?
Info:
iPhone 4
so i bought a new cpu and it wont let me synce all my stuff why
Info:
iPhone 4
If I buy an iPhone in Taiwan, will I be able to use it in Canada? Do I just buy a SIM card?
Info:
iPhone 4S
get this device working for my mother and I can't get it going?
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iPhone 3GS, i can't get past emerg calls only
My iPhone 4 won't backup to iCloud, have bought 200 GB storage, tried all suggested,get message of; 'timed out'', 'Never backed up' & 'back up incomplete'Â An iPad & another iPhone 4 on same account. have no trouble backing up when pluged into same WiFi etc
Info:
iPhone 4, iOS 8.1.1
So, yesterday morning I got up early and decided I might as well place an online order for the iPhone through ATT.com instead of waiting around and hoping to pick it up in a store. However, my friend told me yesterday afternoon that the local ATT store had some still in stock, so I went over and managed to get one. Yet, I never canceled my online order for the iPhone, and as of this morning it still is listed as processing.
So, will that order eventually be automatically canceled before it ships since I already got an iphone at a discounted rate at the store, or will I get sent another iPhone?Also, could they send me the second iPhone and then charge me the non-discounted rate?
What shut I do to make the applications work?
Info:
iPhone 4S, iOS 5.1
I bought iphone 4 in April 2010 from a local shop in Houston TX, it was without any contract for 550$ and a locked one with AT&T sim in it.Then I unlocked it using Gevey sim and using it without any problem till date. Is my iphone eligible for unlock ? Although it was never with AT&T contract but I paid the full amount to buy it.
Info:
iPhone 4, iOS 4.3.3
recently my iPhone battery time is shortened from when I first bought it. I am sure it might b an App. Usually bleeds out at night, even with screen dark.
Info:
iPhone 4, iOS 5.1
Bought iPhone 4 on eBay as unlocked, but it does not work in Russia. Apple says it is locked but cannot tell me the carrier. How can I know the carrier.
Info:
iPhone 4
i bought my iphone from Australia can service it here in chennai under warranty
Info:
iPhone 4, iOS 5.1.1
the songs I recently bought on itunes I somehow can't play on my phone's iPod.When I click for a certain song to play, it would just automatically switch to another random song.This happens with the songs I recently bought. They're not explicit songs or anything, I have no parental blocks on my music or anything. It just altogether skips those songs when I click on them.And I bought them legally! So I don't know what's happening, I'm just not able to play my music?
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Info:
iPhone 3G
I have bought 50 gb of storage and iTunes is still saying there is not enough storage to download tv shows. But I have 46 gb still available. How can I fix this?
Info:
iPhone 5c, iOS 7.1.2
I have bought loads of music off itunes before and loaded to my iphone. I recently bought an album that for love nor money will not load to my iphone although is clearly visible in my itunes account. I have tried removing it and resyncing it, reloading it, syncing and then reloading the whole phone but still to no avail. Any ideas what I might be missing!?
Thankies
Sarah
Info:
iPhone 4S, iOS 5