IPhone :: Unlock It When Bought Direct From Apple?
Apr 27, 2012
A year ago I bought a iPhone 4 from Apple direct as I had a Sony Orange monthly contrct phone that broke and Orange would not replace the phone for me. So I made my normal SIM into a micro SIM and have used my Orange SIM in my iPhone for a year. My contract with orange is now at the end of its term and I have bought a Iphone SIM only Tesco 12 month contract deal.
The SIM arrived but when I put it in it states that there is "No Service" - now this has confused me as I thought if I bought the phone direct from Apple it would be unlocked - I can not call Orange and get an unlock code as the phone they have registered for me to use is a Sony phone?
I have tried doing a factory restore with my phone and logging onto itunes but Tesco (o2) is not listed as a provider?
How do I unlock it?
I need to get it unlocked at a shop but don't they just hack into it or I need to Jailbreak it but again I thought if I do this I will have problems with updates etc with the phone?
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Apr 21, 2012
The story so far: I bought an accessory in Nov 2011 at an Apple Retail Store. (Philips dual-dock speaker) It started malfunctioning in Mar 2012. (Dock not charging anymore) I brought it to an Apple Store (closer to my place), they were happy to replace it on the spot, except that there was none in stock. So I was advised to go to an other Store (the original one), where they had stock. So far, so good for service. I went to the other store, but there I was told that they could not replace it because I had bought it more than 14 days before, so I had to contact the manufacturer directly! So my questions are:
- What is, if any, the actual policy on non-Apple product repair & replacement?
- Why don't all store follow the same policy?
- Should I just try my luck again with another person, until I strike gold and get it replaced?
Info:
Philips DCS390
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Jun 28, 2010
My iPhone screen is darker towards the top and therefore I wanna exchange it, could I just take it to the Apple Store even though I bought it from ATT?
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Apr 10, 2012
I bought iphone 4 in April 2010 from a local shop in Houston TX, it was without any contract for 550$ and a locked one with AT&T sim in it.Then I unlocked it using Gevey sim and using it without any problem till date. Is my iphone eligible for unlock ? Although it was never with AT&T contract but I paid the full amount to buy it.
Info:
iPhone 4, iOS 4.3.3
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Mar 22, 2010
Looks like Apple confirmed you can get unlocked iPhones at Apple stores. Too bad you still have to go with AT&T for 3G.I wonder if this changes the mandatory data plan?
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Jul 15, 2010
I need help clarifying return procedure. It late and I can't call ATT, hoping someone in similar situation could help me. I bought the phone from ATT in-store. I had it exchange from Apple, the replacement still have the reception problem along with new problems. Can I return the phone? It have a different serial number now and I still have my genius bar replacement confirmation paper.
Also this phone was an add in line, so if I return the phone does this mean I lose the number? I would like to keep this line. Just returning the phone until everything get better then I rebuy.
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Jun 15, 2010
I can't get on Apple and pre ordered through AT&T.Is there a direct link on Apple.com to pre-order a bumper or was it part of the options when you pre-order the phone only?
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Jun 4, 2012
I want to buy an iPhone 3GS from a friend who had ATT, but the contract is expired. Can I buy the iPhone from him and take it to ATT or Apple to have it unlocked?
Info:
iPhone 3GS, iOS 5
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Jun 3, 2014
my apple id cannot be used to unlock my iphone. What i to do?
Info:
iPhone 5s, iOS 7.1.1
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Mar 26, 2012
Can apple unlock iphones from sprint
Info:iPhone 4
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Apr 8, 2012
i bought an iphone off of kijiji and just wondering how to get it on locked ??
Info:
iPhone 4, iOS 5.1
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Apr 10, 2012
how to unlock my iphone at the apple site?
Info:
iPhone 3GS, iOS 5.0.1
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May 4, 2012
I wanted toraise a request to unlock an iPhone with AT&T bought at a no commitment price (full price) though locked to AT&T and never used AT&T services (read; not a customer). When I contacted AT&T to unlock this phone, I was told to contact Apple since AT&T was not taking up such requests from non customers. Also the AT&T policy states that they will unlock phones bought for no commitment price. Is Apple in a position to identify no commitment price devices and unlock them?
Info:
iPhone 4, iOS 5.1
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May 15, 2012
i call AT & T to unlock iphone 4after multiple contacts and the AT & T agrees to unlock my iphonebut now is not unlocked.I appeal to AT & T AT & T shall be said for me to contact apple to consider my case.16GB black Iphone 4I expect Apple to review my case and resolve to unlock my iphone.
Info:
iPhone 4, iOS 5.1, 04,12,01
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Jun 8, 2012
So i paid £15 for t-mobile to unlock my iphone 4 to any sim .....i have been waiting around 2weeks for a email. I did a 3gs around 2months ago via 3network and it was done in 3days How long will it take apple to sort this out ?
Info:
iPhone 4 (8GB), iOS 5.1.1
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Jun 3, 2014
my apple id cannot be used to unlock my iPhone.
Info:
iPhone 5s, iOS 7.1.1
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Mar 12, 2012
what codes do i need to send apple to unlock my iphone 4 a part from my apple ID number?
Info:
iPhone 4, iOS 5.0.1
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Apr 4, 2012
I want to know how to register my Iphone 4 to apple factory unlock?
Info:iPhone 4, iOS 5.1, firmware 04.12.01
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Apr 30, 2012
Talked to an At&t assistent about unlocking my iphone 4 (3-04-2012).I was told that it would take about 7-10 days to get an answer on my mail from apple but... still waiting...Already done a restore hopping that it was done...Got a Case ID, how can i know the status of the request?
Info:
iPhone 4, iOS 5.1
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Jun 8, 2012
My contract with Orange is up so I phoned to get a PUC code and bought a sim only Tesco Mobile Contract. Put in the Tesco sim, mmm doesn't work but thought I had an already unlocked phone. Phoned Orange, yes they will charge me £20 approx to unlock it, will send the request to Apple and shoudl take up tp 20 days. Heard nothing from them so called them back 22 days later - the reply I got was they contacted Apple who have refused to unlock the phone as it is an unregistered device - ie not a paired device? They told me Apple have declined to unlock it as it is considered to be a non paired device. Orange have told me to speak to Apple and as I had given Orange permission to send the request on my behalf. Orange said when I bought it brand new it should of come with a sim - I said no it shouldn't cause I bought a brand new unlocked (or so I thought) phone. So now what do I do - do I phone Apple and pay the £25 incident charge and they will unlock it or if I pay it and they don't unlock it I loose £25 or do I go back to Orange and chase them again. The reason I bought it not direct from Orange as I broke my old phone while still in a years contract with orange and they would not let me upgrade and pay the difference for an iPhone, they told me they would repair my phone (which I told them would not be cost effective as I dropped it in the sea while canoeing!) hence why I bought a new phone - it is registered and have had no problems with it.
Info:
iPhone 4
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Jul 4, 2012
I"ve been trying to unlock my iphone on itunes but it keeps giving me a network time out after it has download all the software up dates so it is not finishing the process of unlocking my iphone what do I need to do?
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Jul 1, 2014
after having updated my ios to the latest version, I can not activate my iphone, and shows me the following message incorrect apple id cannot be used to unlock this iphone Â
iPhone 5c,
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May 2, 2012
Every time I unlock my iPhone 4, I have to enter my Apple ID password. Why?
Info:
iPhone 4, Mac OS X (10.7.3)
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Jul 5, 2012
I want to buy a used iPhone from eBay Australia who was bought in some carrier (like Optues, Telstra etc...) and unlocked by the carrier for the buyer's request.
Carrier unlock is like factory unlock? I will be able to use this iPhone in any GSM network in the world?
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Mar 22, 2012
I bought a 2nd hand Iphone4 and a carrier unlock was submitted to Vodaphone by the previous owner sucessfully. However the phone is still locked and it was well over 7 days since the request was put in. How long do these things take, I was told it would only be 5 days.
Info:
iPhone 4, iOS 5.1
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Apr 5, 2012
Can I get my Iphone 4 unlocked from ATT service to use with T-Mobile service?
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Apr 8, 2012
how to send the unlock request to Apple on the owner's behalf.
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May 28, 2012
Can I request Apple to unlock my IPhone at the time for sending for repair?
Info:
iPhone 4, iOS 5.1
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May 23, 2012
when i go to settings on my iPhone and select wi-fi on, it shows my network with a padlock and i can't access my own network. how do i unlock my network? i am using an airport express as my wireless router. i do know the password for the airport express.
Info:
AirPort Express 802.11n (1st Gen)
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Jun 22, 2010
I have missed the 24th preorder date and I was wondering if by any chance even 1 in million manage to get on hold of a payg iphone 4 (uk) from a carrier like orange, 3 etc. Is there a difference having an officially unlocked iphone from apple vs an ultrasn0w etc. unlock device?? (other than any ethical/moral issues ). Any specific stuff that I will not be able to perform with such an unlock?, any downsides like slowdowns (if it’s a 24/7 background running service etc) ?
I know that O2 official unlock iphones for $15, but I haven’t found any certain info on the other carriers. (note: the phone will not be used to UK at all, so some proposed actions from carriers like: “use the phone for 3 months with the carrier and then ask for an unlock” will not work in my case.)
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Jun 25, 2010
I thought that I would have to pay extra to upgrade my 3gs to a 4, but when I checked apple's site, it said I could get it for the regular $199. I thought only people within 6 months of their upgrade date get the regular price.
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