HTC One M7 :: Never Ending (Backup In Progress) Process

Mar 18, 2014

Recently whenever I press my home button the screen takes 3-4 seconds to load, I am regularly being thrown out of internet browsers and the keyboard often disappears when typing.

I have uninstalled all recent apps downloaded, cleared more memory space, ran anti virus and anti malware to no avail.

I was prepared to do a backup and then factory reset and have found that my HTC One is in a constant state up "backup in progress and options to change backup account and reset phone are greyed out.

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