Galaxy S6 :: Unresponsive And Requiring Reboot Running 5.0.2?
May 8, 2015
Twice in the past week I got my phone out and it was off and unresponsive. I had to do soft boot with power volume down to get the phone working. This is something that I have not experienced with other android phones. I am on Verizon with stock Galaxy S6 running 5.0.2.
Is this a defective phone or some application causing problems. What steps can I take to troubleshoot the problem?
Having my phone randomly stop working is unacceptable as this is my primary line. I can't afford to miss calls. I need to get this fixed.
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Jun 6, 2014
my iphone 4 s keeps shutting down . ive reset my settings and restored my phone and everything . it worked for a day.. and then started doing it again...most times it freezes,,, and slowly goes black until its off, requiring me to reboot it ( home screen button, and lock button) it turns back on ..
and other times it just shuts off completely.. and illl reboot it again only for it to happen a few hours later...
Info:
iPhone 4S, iOS 7.1.1
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Apr 4, 2012
There are 4 people that I work with that updated to the IPhone 4S over the last few months. They are all reporting that they have had issues with their internet connection randomly dropping and iMessage not working (due to the internet being down). I thought it "sucked to be them".
I had a IPhone 4 that worked perfectly. I upgraded to the IPhone 4S (32gb) last week and now I'm having the same issue as the other people at work are having.
We all have iOS 5.1 and all on the AT&T network. Our phones say we have 4 or 5 bars of signal and "4G" internet (not really 4G, but that's another story). The only way you can tell something is wrong is that you can't browse the internet, you don't get any iMessages, no emails get synced and none of your internet dependent apps will work but the voice telephone and standard SMS work just fine.
If you try sending a SMS message to another IPhone user, it tries to send via iMessage and fails. It doesn't try to send via SMS.
In order to get your internet back up and working, you have to reboot your phone. This usually happens once or twice a day for me. Some of my co-workers have to reboot their phones up to 4 times a day.
I searched around google and found people with a similar problem, but it was related to iOS prior to 5.1 and/or having a SIM PIN set. All of us are on iOS 5.1 and don't have a SIM PIN.
One common demoninator is that we all upgraded from IPhone 4 to 4S and restored our IPhone 4 backups to our new IPhone 4S. Don't know if the issue is related.
Info:
iPhone 4S, iOS 5.1
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Apr 7, 2012
my iPhone just shut off and it's unresponsive to a reboot.
Info:
iPhone 4S
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Jun 14, 2012
I was reading a page on safari and suddenly it crashed, the screen displayed white and green lines, and then a blurred version of the apple logo. After afew seconds the normal logo came on and the phone began rebooting, but the screen went black. It won't turn on or reset now, and definitely has charge left in it.
Info:
iPhone 4 (8GB)
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Feb 11, 2010
I developed a problem with my E51. Active standby crashes couple minutes after staring up and becomes unresponsive. When you turn on the phone, active standby looks fine and everything displays normally (e.g. 1 Unread email, meeting at noon, etc.). However, right after that it gets stuck and doesn't update anymore. That means that if you read the email, the notification remains. Or if you get 3 more new emails, it will still display 1 unread email. Same thing with calendar even after the meeting passes, it's not cleared. Not even the next day, and new meetings will not be displayed on active standby until the phone is reboot.
I just realized that even the administrative shortcuts don't work (i.e. *#06# for IMEI or *#0000# for firmware). The phone beeps, but nothing is displayed.Does anyone have a solution to this, yet another, nokia software issue? Cause the latest advice I got when looking for solutions to my constant nokia problems (email crashing, random reboots, etc.) was Go and get a Blackberry I'd rather not go that way, unless I have no other choice.
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Nov 18, 2011
The following has been happening since before the latest update, and continued after.My phone will randomly reboot itself (there doesn't seem to be any correlation with what I'm doing) and then hang at the rotating red logo.If I push the power button the display will turn off, but after that no buttons have any effects.If I plug the phone in the display comes back on to the unlock screen, but the touch screen is also unresponsive.The phone is definitely still running though, as my bluetooth headset will reconnect and time-based notifications will still happen (I have the phone set to beep every half hour).If I leave the phone sitting for a significant length of time I will notice it getting warm, and it will eventually reboot again and behave normally.Battery pull does nothing.Wiping the cache partition does nothing.I've done a factory reset before, and this makes the problem go away for a while, but it comes back.
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Apr 2, 2012
My first question is how often should you reboot your Razr to keep it running smoothly? Also, do you even have to reboot the phone at all, like you do a computer?
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Jul 28, 2015
When I'm using my phone it suddenly freezes and it has to be restarted for it to be used again. This happens every 5-10 mins. It has irritating to have to restart it every 5-10 mins and it going off in between important work. Is there any permanent fix?
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Oct 17, 2014
My dialer looks like that. I have the latest kitkat 4.4.4. I do not have access to my dialer at all during calls. I've factory reset twice and hard reset once already. Safe mode does not support much, it did for a very brief period. Then, became useless. It's Galaxy s5 G900V Factory Unlocked, paid full price.
Side Node: During my calls (using T-Mobile Sim) my signal drops from 4G LTE to no bars during my calls, I've done resets and if I'm lucky on my first call during reset it'd let me user the dialer pad. Afterwards, no luck forever more!
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May 23, 2011
Anyone else running into issues where the internet becomes unresponsive? I've experienced this over wifi and 3g in the browser. I end up having to exit all applications and clearing the memory and then it works again.
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Jun 11, 2010
Because the iPhone 4 will record video in 720p, does that mean the videos will take up more space than usual? Right now I have an 8gb iPhone 3G with 1.5 gb free, but Im unsure if I should get the 16 or 32gb because of the video recording and possible other needs for extra storage.
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Dec 15, 2015
I recently factory reset my S5 and restored it. Ever since the phone can become unresponsive. It randomly goes to a black screen the multi window light and back up light both come on as if it is still powered up. Sometimes it comes back on but mostly I have to pull the battery. This happens quite a few times a day so annoying.
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Sep 14, 2015
When i play a video on my samsung S5's video player it does play but the screen becomes unresponsive. i cant adjust the volume. or scrub the video.
I did download another video player. But i really like the built in one.
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Jan 30, 2012
Why are most downloads from the adroid market requiring wi-fi to dowload? The other day I tried to download an app that was less then 1mb and it kept telling me to use wifi becuase of the size of the file. Is there any way to change this?
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Jul 28, 2015
When I'm using my phone it suddenly freezes and it has to be restarted for it to be used again. This happens every 5-10 mins. It has irritating to have to restart it every 5-10 mins and it going off in between important work. Is there any permanent fix?
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May 24, 2015
sometimes i press a folder on my home screen and nothing happens...and only after 2 seconds it opens...it happens randomly.....and that only happens on the home screen.
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Oct 17, 2015
I factory reset my phone and during the process of signing in, agreeing to T&C's etc, a strange problem started occurring - the touchscreen became super unresponsive (had to press something three of five times for it to respond), however, at the same time, the phone would quickly vibrate on touch multiple times, but again, not actually do anything. Moreover, a weird blue text box started appearing around the options I touched and I can't swipe down to access the normal settings menu.
And to top it all off, if I long hold the power button to force restart/power off, it just won't do it. (tried the old "turn it off and on" trick to see it'll do the trick)
Everything was all normal until this point, had my phone for a couple of months, haven't dropped it or anything.
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Jun 2, 2012
While answering a text, my phone started having a box around the button I was pushing.I had to double-tap each button to get it to enter.I can't scroll at all.What happened??
Info:
iPhone 4, iOS 5.1.1
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Oct 7, 2011
Has anyone have the problem that the same apps keep requiring updates day after day?
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Apr 6, 2015
all of a sudden, after my dinner this evening, my S6 edge was completely unresponsive.
pressing the power button for 7+ seconds, as per Samsung, did not work at all. totally black screen, no response. pressing the volume DOWN button, power button, and the home button, also to no avail. on the other hand, while on the phone to TMobile's customer service to report this non-functional brand new phone,
i was continuing to press the abovementioned buttons frantically. well, while i was talking to TMobile via my landline, the phone eventually booted up. this was VERY haphazard. The only thing i recall reading about this was to press the power button for 7 seconds, which Samsung had said was the equivalent of pulling out the battery.
right. that's bogus. that did nothing for me. yet, by pressing the volume up or down button PLUS the power button PLUS the home button,
i don't know exactly which combination eventually worked, as i was trying various permutations, eventually, the phone booted up. this does not give me confidence in this phone.
What eventually i did to make this phone boot up eventually. all i did was to be on the phone with TMobile and press the power button plus the volume up or down button, plus the home button, and eventually, it rebooted and came back to life.
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Dec 28, 2015
My phone was working fine one minute, but the next thing I know it turns off, the led starts blinking blue and the screen refuses to turn on. If I hold the volume button and the power button, the phone vibrates and the led stops blinking indicating that the phone powered off. I can then power it back on and it vibrates and the led starts blinking again indicating it is powered on, but the screen remains completely black and does not show any boot up animations or respond to any touches. As you can probably guess, with an unresponsive display I can't boot into recovery mode or anything.
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Aug 8, 2011
I have a blackberry pearl 8120Lately, I lock phone, put in pocket and when I check later, Screen pops up where I have to re-enter my pin to get in, and the reception signal is SOS or something (in red writing)
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Dec 23, 2011
I just want to take an informal poll, as what happened to me is probably somewhat random and is certainly not repeatable. I had never needed to do a battery pull (owned one since launch day) on my D3 until about 3-4 days ago (frozen, not responding to anything, including the power button). Now since then It has happened twice more. 2 times it happened using Gtalk (video chat), and once playing angry birds.
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Apr 13, 2010
Whenever I tap the lock button located at the top of the handset, it seems to only invoke the lock mechanism to stop error entries or calls when in your pocket, it's not locking handset to a point where you require password? I know I can lock it via the bb key but that's tidious. Anyone else experiencing this or annoyed with it?
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Nov 26, 2012
my wife and I both have an AT&T Lumia 920. We both setup Kids Corner and are both experiencing the exact same behavior as what users are complaining about here: [URL]
To summarize, Kids Corner requires our PIN to get access to it, if enough time has passed for the PIN timeout to come into effect. This was completely unexpected for us both. We feel like it is a bug & not the proper behavior of this feature based on the way it was marketed. It seems to us to somewhat defeat the purpose, or at least be more cumbersome to use with the current behavior.
I am seeking an official response from Microsoft or Nokia, as to whether the behavior we are expecting is indeed the intended behavior. If so, we are certainly interested in a feature enhancement that would give the user an extra option in the Kids Corner settings to disable the requirement for a PIN at any time (regardless of the normal PIN timeout setting).
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Oct 25, 2015
A couple of times now I've had this problem where I go to use my phone or read a new text that has come through and when I go to enter my 4 digit pin the screen is not responding & I have this blue horizontal line that moves down from the top of the screen continuously like its doing some sort of scan over the phone. I have no way to stop this or to have the ability to enter my 4 digit pin for accessing my phone.
Eventually I give up trying to enter my pin & put my phone down for hours. When I come back to try again twice now I've been able to use my phone like normal and the issue seems to have gone away but other times this still remains for a longer time then randomly starts to work as normal. I've forced my phone to turn off & or reboot but this still isn't fixing the problem. I haven't been able to access my phone for over 10 hours and I have miss calls & messages that people have sent me but unable to get past my 4 digit pin to read them.
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Dec 1, 2015
I have a 16gb Galaxy s5, the device memory bar at the top of the storage area, shows I have about 1/3 storage available. However, my available space is 349 mb... Misc files: 5.60 gb, cached: 604 kb, downloads: 1.32 mb, audio: 120 kb, pictures/videos: 13.62 mb, Applications: 4.06 gb. I have a 32 gb sd card in, and have put many applications and contacts on the sd card. I have the popup: Storage space running out. Some system functions may not work.
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May 30, 2012
Why is Apple requiring my date of birth in order to download free apps to my iPhone?Apparently this is a recent change in their policy.Who came up with this stupid idea?Obviously Apple just wants to uee my DOB for marketing purposes (or even worse to sell it to other companies).If I would have known that Apple would require my personal information I would have gotten an Android phone instead.
Info:
iPhone 4
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Sep 28, 2015
I got my gs6 about month from now its running android 5.1.1 and i think its getting overheated i installed cpu-z and i am monitoring the temperature when i think its getting hot i get about 56°C is it concederd too hot or is it normal and when normal i get between 32°C and 40°C ....
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Apr 5, 2015
I have downloaded a marine GPS and I want to use it with Microsoft Flight Simulator.
The GPS provider has provided me with a link for a program that would enable me to receive the GPS locator information from my PC rather than directly from the satellites. But it is for a Bluetooth connections, which I don't have on my PC. Is it possible to use the USB connection that came with the phone to receive the information from my computer?
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