Galaxy S6 Edge :: Touch Screen Unresponsive - Horizontal Blue Line Moves Up And Down
Oct 25, 2015
A couple of times now I've had this problem where I go to use my phone or read a new text that has come through and when I go to enter my 4 digit pin the screen is not responding & I have this blue horizontal line that moves down from the top of the screen continuously like its doing some sort of scan over the phone. I have no way to stop this or to have the ability to enter my 4 digit pin for accessing my phone.
Eventually I give up trying to enter my pin & put my phone down for hours. When I come back to try again twice now I've been able to use my phone like normal and the issue seems to have gone away but other times this still remains for a longer time then randomly starts to work as normal. I've forced my phone to turn off & or reboot but this still isn't fixing the problem. I haven't been able to access my phone for over 10 hours and I have miss calls & messages that people have sent me but unable to get past my 4 digit pin to read them.
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Jun 2, 2014
I have an iPhone 5s that will not turn off. There is also a 1"translucent blue line that moves across the screen.
I have reset it and checked the auto-lock which is marked at 1min.
Is there anything else I could try?
Info:
iPhone 5, iOS 7.1.1
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Oct 26, 2015
How to stop a blue line going up and down the screen on my s6 edge?
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Nov 4, 2015
I have had this phone for a few weeks now, and today I must have hit something because there is a blue app icon on my screen that actually moves from screen to screen. I have tried to delete it or put it in the trash can.
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Apr 6, 2015
all of a sudden, after my dinner this evening, my S6 edge was completely unresponsive.
pressing the power button for 7+ seconds, as per Samsung, did not work at all. totally black screen, no response. pressing the volume DOWN button, power button, and the home button, also to no avail. on the other hand, while on the phone to TMobile's customer service to report this non-functional brand new phone,
i was continuing to press the abovementioned buttons frantically. well, while i was talking to TMobile via my landline, the phone eventually booted up. this was VERY haphazard. The only thing i recall reading about this was to press the power button for 7 seconds, which Samsung had said was the equivalent of pulling out the battery.
right. that's bogus. that did nothing for me. yet, by pressing the volume up or down button PLUS the power button PLUS the home button,
i don't know exactly which combination eventually worked, as i was trying various permutations, eventually, the phone booted up. this does not give me confidence in this phone.
What eventually i did to make this phone boot up eventually. all i did was to be on the phone with TMobile and press the power button plus the volume up or down button, plus the home button, and eventually, it rebooted and came back to life.
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Apr 13, 2015
i just got the galaxy s6 edge i noticed i keep getting the flashing blue LED light when my screen is off even though i am not received any text, emails or any notification on my phone. it just keeps flashing. how do i turn this off? I have gone into settings>sounds and notifications> led indicator and turned it off but it still flashes.
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Jun 13, 2015
Screen is black with a blue light flashing every 5 seconds? I plugged it in but no difference. Worked fine last night.
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Jul 8, 2012
I have just purchased a brand new Blackberry bold 9900 in march and the phone was fine until last week a horizontal line appeared across my screen just above my time and below my carrier. At first it came and went and now it's permanent and I don't know what to do?
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Aug 21, 2015
I got the S6 Edge yesterday and it's my first Samsung phone. I've notice a faint blue tint on the bottom half on the screen. If you open a new tab in Chrome you can see it there against the white background. The top half of the screen is a nice white color.. there is definitely some kind of darker difference on the bottom half.
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Nov 24, 2015
I just noticed it, my wallpaper is stationary, but the apps move as I move the phone. Just a lil bit though.
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Jun 3, 2014
when I was texting on my iPhone 5s my screen went black then horizontal blue and white lines showed up and then turned black and white horizontal lines turned on gliched and slowly blue lines covered the screen for 5 minute then turned black and now it will not turn on , I'm really concerned also I hit the home button and the on button at the same time and it didn't work I hope you find my letter soon I need my phone to work and I have bought apple products for years this never happened ever
Info:
iPhone 5s, iOS 7.1.1, It is on a black screen
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Oct 22, 2015
I now have a blue line in the left hand side of my Sony Xperia z2 It is also doing a little screen line flashes but they go away. It's like the refresh rate is too slow but I can't see anyway to look for it.
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Jun 21, 2012
Sometimes blue line with arrows appears across the home screen on my phone.
Info:
iPhone 4S
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Mar 30, 2010
I posted this in the wrong forum earlier like an idiot. If you see it please disregard. I didn't know how to get it deleted, I'm still a newbie as if you couldn't tell. My Sprint Touch Pro's touchscreen slowly died today. And I was wondering if anyone had any advice on what I should do. I bought it on eBay and apparently the warranty is non-transferable so that's void. I have it on Boost so I'm guessing going to Sprint is out of the question also.
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Jul 5, 2012
I have bought my IPhone4 in Sweden and after 6 month now i am in india. In these days i found one issue with my phone . I found in one of horizontal segment of touch screen is not working even i am not able dailed sepcific number like7,8 and 9. Today i visited one of the service center in india as it is still in warranty period(will end on 21Sept2012) after having queries then he says that this center in only applicable for those IPhone who have purchased in india. It is quite shocking for me beacause i will not be visited sweden in in near future.
Info:
iPhone 4, iOS 5.1.1
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Nov 15, 2014
I´ve had this Z3 for about 3 weeks, suddenly the screen got unresponsive, it doesn´t respond at all !!
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Jun 4, 2014
I started noticing this problem on my phone (iPhone 5s, iOS 7.1.1) where my screen would kind of go haywire without me touching it. For example, if I'm browsing through Vine, it would automatically scroll all the way up as if I had pressed the info bar on top (the one that lets you scroll all the way up with one touch) and then would keep trying to pull down to refresh all by itself. The problem would temporarily go away when I locked the screen, but it would come back once in a while. At this point, I tried turning it on/off, doing a reset by holding the home and power buttons, and restoring it from a backup.Â
Now, the problem has escalated to where the entire screen is unresponsive to touch at first unlocking. It was a minor nuisance, until the entire screen would stop responding while the phone was unlocked and I had been using it. I tried turning it on/off and the reset with the home/power buttons, but the problem would still come up. At this point, I ended up doing a complete restoration of my phone and deleted everything I had on there. The problem seemed to go away last night, but this morning, after I unplugged it from its charger, the problem was back.Â
My current issue now is that the touch screen is unresponsive when I first try to unlock it, but I lock and re-unlock it and the screen works fine. But I have to do this EVERY SINGLE TIME I want to use my phone.
Info:
iPhone 5s, iOS 7.1.1
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Nov 26, 2011
The touch screen suddenly stopped working from last night It was still working at 2 am when i went to bed to set an alarm.This morning i wouldnt press anything..I tried hard reset byholding odwn the 3 buttons, and now it askes for choice of language and i cant press anything.I also tried restoring it using Nokia Suite, and nothing has worked. I think it might have been a hardware problems.Right now it is still udner warannty. Is there anothing i can do before i bring it in? I currently live in hurstville (NSW) i dont know how ot use the "find a store" it keeps giving me stores in sydney CBD.
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Jun 16, 2012
Recently my Ray's touchscreen has stopped working completely; the screen its self works, as do the volume and power buttons, but it won't register any touch - I can't even unlock the slider. Tried all of the usual things, recharging, leaving the battery out etc. In the end I used the repair tool which installed ICS, and that actually worked for about two days, but the same problem just came back.
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Nov 26, 2012
I've been using xperia active for 6 months now and it is a very nice phone, but one day the touch screen has become unresponsive.Everytime when I want to click an icon on the screen or type on the on-screen keyboard I would have to tap many times and it is very frustrating.
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Mar 3, 2015
I  dropped my Z3 on it's backed and the top half it cracked. The screen was undamaged but  the top half is now unresponsive when touched. Everything else on the phone works fine but the top half of the screen just doesn't respond when i touch it.
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Jun 5, 2014
I bought my Z5 less than a month ago, it rarely fell. Today it slipped out of my pocket on a medium hard ground and the screen got cracked from the bottom left and the screen would not respond. I restarted it using the power+up volume button but it still is unresponsive.
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May 9, 2014
I have had my Z2 for a while now. I'm very happy with my phone, but there are a few problems that i need fixed or deliver the phone back, because i cant use it like this.
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When i use the touch screen either calling a number, writing a text or anything, it aint always so responsive.
If i write a little word like: "Hi, my name is dave" then what i see written is: "H, Myname is dve"
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This is VERY hard for me to tolerate right now. I have always had samsung phones and i have never had any issues with the touch, but i wanted to test a Sony phone and i bought this one. My first impression was very good, but now its not that great.
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Sep 22, 2015
My z3 screen recently cracked from top right corner to bottom left and the top two thirds of the screen is unresponsive to touch. So once I turned it on I cannot enter my PIN.
Can this issue be fixed with a simple screen replacement or is it a deeper issue?
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Jun 24, 2015
While i was at school my Nexus 5 is still working properly. Our class will be staring soon so I turned on my Nexus 5's screen to put it to silent mode and close some apps, but white horizontal lines suddenly keeps appearing and disappearing and will appear again (like it was Fluctuating) then i turned the screen off and turned it on again and the white lines stopped but when i tried to unlock it, the touch screen won't work. I did not drop it nor did it got wet. What caused it to do that? (NOTE: I did a hard reset, Factory Data reset doesn't work, and other buttons is still working properly)
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Apr 10, 2015
I don't know why, but my touchscreen no longer works. Buttons all work and the general function of the phone seems to be intact. I've been looking for a factory reset option using fastboot and I haven't found anything yet. Also tried to the "factory option in fastboot" in hopes it would completely reset my phone. I don't know if this is a software or hardware issue yet, but it's extremely aggravating.
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Dec 3, 2014
replaced screen on iPhone 5s now screen works but touch is unresponsive. What is probable cause?
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Dec 26, 2011
I have this weird thing going on with my Atrix. I've had it for about six months and it was fine until now. What happens is that the touchscreen stops responding after it is turned off (pressing the power button) and back on. I can't unlock the phone, but the volume buttons are still responsive and I can still turn off the screen. If i reboot it (by removing the battery), it boots up just fine, with the screen working perfectly. It'll sometimes stop working when ending a call. The weird thing is that it doesn't happen everytime I turn off the screen, and when it happens, if I turn it off and back on it sometimes starts working again. It also seems to happen more frequently when the battery is low.
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Jun 16, 2012
I just bought a torch 9810 today, and after about 5 hours of usage, when I lock and then unlock the screen, a grey horizontal line appears for a maximum of a minute then starts to disappear. I tried removing the battery, resetting, and upgrading the OS. Nothing seems to work.
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May 12, 2011
My blackberry has developed a horizontal white line problem that has worked its way up from the boottom of the screen to the top. The effect has been to create a like a heavy smoke screen over the top of the main images so to speak. how this coiuld be fixed. I have already taken the battery out and out it back.
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Jan 25, 2010
Lately the touch screen of my storm has been doing something pretty weird. For the past few weeks, when I try to select something on one side of the screen,it won't respond. Like that side of the screen is dead or something. Then there are times when I try to select something that's on the right, the icon on the opposite side of the screen lights up.Same thing hapens when its in landscape view.And sometimes it doesn't even respond at all. It's most problematic when I try to use the keyboard function. Letters opposite of what I want light up. I've been turning the storm around so that the letter I want to sellect is on the responsive side of the screen, and sometimes I have to tap repeatedly just to get the button I want highlighted.Used to be that it would come and go, but more recently it's been coming more often than it is going.I've already tried a battery pull, but I don't think it worked. And it's been a while since I upgraded it, but only because I lost the software and cord to connect it to the computer.What do I need to do?
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