IPhone 5s :: Not Turn Off There Is A Translucent Blue Line That Moves Across The Screen

Jun 2, 2014

I have an iPhone 5s that will not turn off. There is also a 1"translucent blue line that moves across the screen.

I have reset it and checked the auto-lock which is marked at 1min.

Is there anything else I could try?

Info:
iPhone 5, iOS 7.1.1

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Oct 25, 2015

A couple of times now I've had this problem where I go to use my phone or read a new text that has come through and when I go to enter my 4 digit pin the screen is not responding & I have this blue horizontal line that moves down from the top of the screen continuously like its doing some sort of scan over the phone. I have no way to stop this or to have the ability to enter my 4 digit pin for accessing my phone.

Eventually I give up trying to enter my pin & put my phone down for hours. When I come back to try again twice now I've been able to use my phone like normal and the issue seems to have gone away but other times this still remains for a longer time then randomly starts to work as normal. I've forced my phone to turn off & or reboot but this still isn't fixing the problem. I haven't been able to access my phone for over 10 hours and I have miss calls & messages that people have sent me but unable to get past my 4 digit pin to read them.

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Info:
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Info:
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Device info
Your carrier:
Rogers (Canada)
Model info and OS version:
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Apps and free space
File free before and after a battery remove/replace :
- 42456184 Bytes (41 MB) before and 33852330 Bytes (32 Mb) now (i rebooted 1 day ago)

Did a battery pull fix your issue?
- Never

Apps installed and their version if possible.:
- I have a lot, Facebook, Twitter, BBM, MSN and 15-20 others

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My Iphone 5S dot restarts after the blue screen...is still on Iphone Logo ......

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I Have been using 5s for 7 months now, Couple of months back my iphone rebooted quite frequently for 2 days with bluescreen and reboots stopped without any troubleshooting done. And suddenly a week back it again started rebooting , sometimes I was not even able to power ON using hard resets[power+home buttons]. After a while if I press power button,it gets ON. When I consulted Apple support, I was asked to restore the iphone. I did it and the phone was stable for 2 days. Today it rebooted again with following identifier.

I also see a log generated by name 'ResetCounter-timestamp'Â Â

{"bug_type":"110","os_version":"iOS 7.1.2 (11D257)"}
Incident Identifier: CE049F26-05E4-4B4B-9186-F5DF0EF45ED1
CrashReporter Key:Â Â cff11d711d516ca6852003d0dc6c67d80001c3ea
Hardware Model:Â Â Â Â Â iPhone6,1
Date/Time:Â Â Â Â Â Â Â Â Â Â 2014-08-27 17:33:07.298 +0530
OS Version:Â Â Â Â Â Â Â Â Â iOS 7.1.2 (11D257)

[Code] ....

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