BB Torch :: Horizontal Line On Unlock In 9810?
Jun 16, 2012
I just bought a torch 9810 today, and after about 5 hours of usage, when I lock and then unlock the screen, a grey horizontal line appears for a maximum of a minute then starts to disappear. I tried removing the battery, resetting, and upgrading the OS. Nothing seems to work.
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May 12, 2011
My blackberry has developed a horizontal white line problem that has worked its way up from the boottom of the screen to the top. The effect has been to create a like a heavy smoke screen over the top of the main images so to speak. how this coiuld be fixed. I have already taken the battery out and out it back.
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Oct 14, 2011
I have a BlackBerry Torch 9810 from AT&T. The phone keeps on asking me the PUK code. Please help me to find the PUK code for my 9810 torch. I can't acces anything, not even the menu for my BlackBerry 9810!I am totally fed up with AT&T as they are robbing me of my money. I need to network unlock my phone from AT&T contract. I need the unlock code as well as the PUK code. If i dont get the unlockcodes I will have to throw away my BlackBerry 9810 Torch for nothing!
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Aug 21, 2011
i unlocked my BlackBerry Torch at ProMobileMotion.com which was recommended somewhere on these forums , i used to have an issue with my Unlocked Torch before going there, i wasn't able to recieve or send MMS or use the browser, after getting the unlock from that site, everything works including facebook FINALLY! My question is, when i go over seas, which i tend to do at least once a year, and i put a new sim card in, will i need to reconfigure my settings again? or will the browser and mms automatically work with no issue?
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Jul 8, 2012
I have just purchased a brand new Blackberry bold 9900 in march and the phone was fine until last week a horizontal line appeared across my screen just above my time and below my carrier. At first it came and went and now it's permanent and I don't know what to do?
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Oct 25, 2015
A couple of times now I've had this problem where I go to use my phone or read a new text that has come through and when I go to enter my 4 digit pin the screen is not responding & I have this blue horizontal line that moves down from the top of the screen continuously like its doing some sort of scan over the phone. I have no way to stop this or to have the ability to enter my 4 digit pin for accessing my phone.
Eventually I give up trying to enter my pin & put my phone down for hours. When I come back to try again twice now I've been able to use my phone like normal and the issue seems to have gone away but other times this still remains for a longer time then randomly starts to work as normal. I've forced my phone to turn off & or reboot but this still isn't fixing the problem. I haven't been able to access my phone for over 10 hours and I have miss calls & messages that people have sent me but unable to get past my 4 digit pin to read them.
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Jan 23, 2010
Whenever I seem to unlock the phone on the side, or whenever i switch it on vertical /horizontal coloured lines appear on screen. I have tried firmware updates but nothing is working. I've bought the phone second hand, and had it a while, and have no recipet for it..
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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May 24, 2011
Torch 9800 in March around 3-4 weeks later I started having a number of issues:When my phone is in lock mode I tend to check the screen by pressing the call end button..... sometimes when I do this it leaves one band of a horizontal white line (about 1cm thick) that appears across the screen.At other times when I have done the same thing the message that appears when you check in lock mode is. 'Screen is locked. Press the lock button to unlock' but in stead of saying the itThe final issue I have had is when I am on an app say Facebook, I close the app and it still shows the headings 'Facebook' and 'News Feed' on my home screen page and to get rid of it I have to open the option tray.I have already taken it into my network provider for them to send it away and have it looked into but I have now received it back and the problem still persists
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Dec 21, 2011
When I turn my phone horizontal to text, the screen does not change until I bang the phone on the desk ...is this normal as I have had 3 of these phones so far and they all seem to do it. "9860 Torch"
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Oct 12, 2011
THere is a red line on the bottom of my screen. Does anyone know why this has happened?
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Oct 17, 2011
Yesterday I did the latest update oft the software and now all texts in the internet are just lines ..is it just my bb or is it the update ?? or how can I change it .
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Aug 11, 2010
Is there a way to list each of the to-do's line by line on the homescreen?It just tells me there's 2,3,4,.... to-do's on 1 line.
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Jul 13, 2010
Is this the same as an upgrade swap? I actually talked to ATT via online chat, and they said once an iPhone 4 is ordered, its stuck to that line. But im pretty sure thats not true.So I want to add a line with iPhone 4 then once I receive her, put it on my primary line, use a dummy phone on the new line, and cancel data on the new line. It works out because I need a new line anyway, I have unlimited data on my primary line, and it saves me some $$ in getting the iPhone at full discount price.
The only thing I was worried about was being able to cancel data, but the ATT rep said I can cancel data at any time. And to order online, I would need to add the single line to my account and order it, once I receive it then I can switch to family plan.Will I need to do the same call ATT and give them IMEI's of everything to swap? Anyone done something similar?
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Mar 4, 2010
please help how to insert a line or go to the next line while composing a sms on BB 9700.
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Jun 7, 2012
I have a problem concerning my blackberry torch 9800. My daughter updated the phone and then this problem occurred. I can send 2 3 words with no problem but when I write something longer, 1 2 sentences, and then I press send and the message just disappears without being sent.
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Dec 29, 2011
I have a BB Torch 9800, OS 6.0 bundle 2475.I can't send any texts longer than 1 line. Shorter ones i can send no problem, but longer ones just disappear when i send.i have removed sim/battery/re-started phone and nothing helped..
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Jun 19, 2010
My wife's line isn't eligible for an early upgrade. AT&T wants 599 for an iPhone 4. Has anyone thought about. Doing this if you're in my shoes? Add a new family line and get an iPhone 4 for 199 and port out your old line and get an early termination fee of around $100 since she has had the phone for a year. Therefore the cost of a new phone is $299. AT&T said that I would have to wait 60 days to port the line back in otherwise it would be considered a win back.
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Jul 11, 2012
I can not log in with my Blackberry ID from my Torch 9810 although the log in works via Internet.
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May 10, 2012
i recently saw on the website my phone can upload os 7.1 so i downloaded it to my pc but when i connect to desktop software and check it says no uploads available. I then tried doing it from the handset via options and again says phone software up to date. I am using os 6 but cant work out why it wont let me update to 7.1
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Nov 13, 2012
i bought a 9810 and this is what happens: i connect it to the charger, then the red led turns on, eventually it goes off and a little sand watch appears for like 5 seconds, disappears, and the process starts all over again.
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Mar 25, 2012
<y bb torch 9810 keeps rebooting and have also tried several times by removing the battery and start again but in vain.rebooting still goes on
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May 28, 2012
I just got a new Blackberry Torch 9810 and it won't let me add contacts. I scan someone's barcode and it says pending on my end but they never receive the request, we tried it the opposite way and it says pending on their phone but I don't receive the request.
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Feb 4, 2012
I keep getting an "Error 102 Reload Software for furhter information [URL]" message. There is a Reset button below that and when I press it, it just tries to restart my blackberry. It will load to a certain point and then come back to this Error message. I went to the website it suggests and it tells me to go onto my Blackberry Desktop Manager and reload my software. I tried to do this, but my Desktop Manager and my smart phone will not connect and so I can't reload my software.
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Jun 19, 2012
I am currently on 7.0.0.261 (B1346) with no attached carrier. I see "no updates available" option when I try to update.
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Nov 20, 2012
the phone was fine all along but all o sudden it does not wat to o on at al,no light nothing, i even swopped batteries but still nothing.
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May 19, 2012
My BB Torch 9810 is less than 3 months old. Yesterday Morning, I observed that it went off. I thot the battery was down, so I decided to charge it. Then it began the booting and rebooting and has not stopped till now. My BB pin is (personal info removed) perhaps there is something remotely that can be done.
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Jan 23, 2012
I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons.
1- The big screen.
2- The touch screen with the sliding keyboard.
3- Latest OS.
As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810.
For a new Blackberry user like me, I couldn't really figure out much differences between the three phones.
Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.
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May 9, 2012
my blackberry torch 9810 doesn't turn on.
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Sep 12, 2011
i have blackberry torch 9810...my phone is not turning on , i dont known why battery is full only , i have changed battery from other tourch even i changed the battery not turing on? when i turn on torch 9810 the red led light is on for 3-4seconds , then its red led switch off , after that cursor running middle of the screen
again and again come like this , but its not turn on? i have backup my blackberry before itself..how to restore the OS or hard rest.
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Nov 17, 2011
Phantom calls. Rings once or twice, screen doesn't light up, no call on call log. No alerts set up. Tech support says to get an new telaphone number. I've had it for 12 years. That isn't going to happen.
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