Galaxy S5 :: Battery Usage Data Not Available
Jul 26, 2015
I have a aggravating problem that started about a month ago. My phone and battery are not communicating. I am running 5.0 It began one day, I thought I was getting great battery life. It turned out the indicator was stuck at 56% . Now it just stays at 100% . Battery life is normal, I can go all day. How much battery is left. When it's done it dies.
When I go to Battery in settings it says battery data not available. I am sure this is a software issue. Whether it is a app or the OS? After the factory reset I was very careful about what I installed. Recently installed Battery Dr. It stays at 100% as well.
Here is what I've tried.
1. Bought a new battery. This seemed to correct at first, but now both battery act the same.
2. Did a factory date reset. Again this seemed to be the fix. But the issue came back.
3. Wiped the data cache. No real change.
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May 22, 2015
I'm wondering if using Wifi (while cell data turned on) uses more than cell data (with wifi off) alone.
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Dec 15, 2014
Last night i put my phone on the charger and when I unplugged it in the morning the battery symbol showed 100% but still showed the charging symbol and stated it was charging. When I tapped on the battery symbol is had the graph but stated "battery usage data isn't available". I shut down/re-started and it still shows "battery usage data isn't available". How can I get things back to normal.
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Oct 8, 2015
Just went to check how the battery was doing and I got the above message.
I've tried restarting and also clearing the general app cache.
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Nov 12, 2011
i've got my Sensation XE 2 weeks now... and its a very nice phone, but some things are oddly wrong :S
first thing is, i looked at 3G watchdog thismorning, and my device had been eating 200 MB's of internet WHILE I WAS SLEEPING this is not normal use and i have no clue what caused it (i installed 3g watchdog pro this morning)
second thing is, my android system process seems to be eating away battery life rapidly, its using up to 40% cpu (according to watchdog) and com.htc.bg is using roughly 20% okay, i just saw something happening, i restored a backup, watched my cpu, and then my virus scanner said something about com.android.vending being installed, and i saw my android system process skyrocket in cpu usage
yes, i have rooted my phone, and yes i deleted some system applications (like facebook, htc facebook, and some other crappy useless stuff, nothing that should harm my phone)
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Mar 29, 2012
My data usage on my iphone 4s has all of a sudden increased and my battery life wont last longer than half a day to a day, i dont know if there is some kind of virus that is forcing downloads or is it an error with the ios?
Info:
iPhone 4S, iOS 5.1
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Jun 3, 2015
So I got my S5 in May. That same day We all set our data warning limit at 4 gig. We have 5 phones sharing 20 gig. The other day I decide to check my data usage and it shows 8.82!! And I notice my data usage screen is totally different from what it was. Its white background with a green graph. The dates are May 6 - june 3rd todays date and I can't change that date. There is no tab to adjust for data warnings. I've had several phones and pretty sure I'm getting to the correct screen settings data usage. I'm lost! Also checked US cellular web site for my usage and it shows 1.52 GB on my phone. All the phones together usage is at 11.4GB And 8.52 remaining. I thought maybe my phone was showing Total GB used on the phones but its not. I just called us Cellular they're gonna try to do a reset on their end I'll report back if that works.
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Jul 28, 2015
I want to specify at the application level whether or not mobile data can be used - is there any way this can be done on the Galaxy S6 ? Restricting background data doesn't do this. I also don't want to set mobile data limits, or have to monitor mobile data usage. I simply want to know whether or not mobile data can be turned off for certain applications so that they only work when in a WiFi area
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Oct 16, 2015
I'm noticing heavy mobile data usage after update to 5.1.1. It ate upto 2GB within 5 days. My typical usage was around 50MB per month. Last month immediately after update, it ate 2GB. This month billing period just started on 10th and its already 1.8GB. Phone is S6 Edge ATT model.
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Nov 15, 2011
I have deactivated my APN when its not used to avoid unwanted data usage. But each time to activate or deactivate I need to hardpress the power key and choose the datausage activate and deactivate.
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Jul 26, 2015
Can the stock OS or any 3rd party app tell me what the battery use of a particular widget is?
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May 23, 2015
I have a new T-Mobile S6 Edge and love the phone, but one thing I have not figured out is why I still get background mobile data usage even though I have disabled mobile data and set "restrict background data". Both tuiService and OS services are downloading approximately 100K at a time periodically over mobile data throughout the day even though I have a wifi connection.
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Dec 30, 2015
My son has used 4 GB in a few days...
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Nov 26, 2015
I am using Samsung S6 and encounter issues with the tracking of data usage. The Y axis (GB) and X axis (dates) and warning limits bars are showing but the mobile data usage graph is not showing despite using mobile data.
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May 13, 2015
Having issues with no info being shown in the battery section. Example instead of saying for example 6 hours left of usage it just keeps saying still learning usage habit. It was showing before but I did a factory reset and for a day it's been like this. Previously it was giving me info out the box and even when I did a reset before I was getting data instantly.
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Sep 30, 2011
i am happy to join this forum with all of you,, i just got SGS II from 2 days i noticed that in the 1st day the battery was going well but after i installed some programs and games the battery drain become X2 than 1st day ( 1st day i was testing it and opening options and trying app. and it stay for 1 day and 5 hours approximately. but after installing the games and apps it still for 1 days and 6 hours but without using it as much as 1st day i tried to check the battery usage and i found that every thing is low and good but the display usage became over 76% no widget just 6 and the other pages have been removed all applications in background closed, brightness set on 30% approximately finally android v is 2.3.3.
i fully charged the battery since 2 hours ago and the battery now goes to 93% please i need help about that and i downloaded juice defender today to test it
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May 25, 2012
My husband and I both have the iPhone 3GS. My husband's phone however will count on the phones data usage 20mb over night while it is charging and on our wifi. it is counting this towards his 3g usage and not wifi. We have already had APPLE reset everything at the store. it is still doing it. so he has to turn off all cellualar data usage at night or it keeps racking up the usage even though it is on our wifi. I plug my phone in at night as well and mine is not doing this
Info:
iPhone 3GS, iOS 5.1.1
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Apr 16, 2015
I've seen quite a few screenshots where people's battery were saying 21 hours for estimated usage time remaining at 100%, and some have been getting 2 days of use, even if it's minimal. My question is how is that even possible, when after a full charge to 100%, my estimated usage time remaining is only 10 hours?? This is my 2nd S6 as the first one had a camera problem, but both only estimate 10 hours when full.
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May 20, 2015
What mobile radio active is in battery usage? When I go to battery usage for example for google play it says 13m 59s for CPU total but 1h 11m 59s mobile radio active. What is mobile radio active?
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Jul 23, 2011
Is this normal battery usage Percentages? it seems odd that the OS use that much and is on that much.
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Aug 25, 2012
In settings> Data usage> Mobile> Data usage cycle is set to 4 Aug - 3 Sep
In settings> Data usage> Wi-Fi> Data usage cycle is set to 28 Jul - 25 Aug
My Bill date is 18 August, I've searched the net and any android manuals, and this site a for an inkling of a clue to find out how to sync the above dates so they match my bill cycle, but come up with nothing.
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Jun 1, 2015
I generally don't have trouble getting through a work day with my S6, but I do wonder whether the Android utilization is high. During a typical day (1 - 2 hours SOT, 14-15 hours off charger), I'm burning about 60%-70% of total battery, 30% of which is Android System (~22%) and Android Kernel (~8%). Google Play and other apps are all typically < 5%. Is this normal, or does this indicate that a factory reset might be a good idea? On previous phones I don't recall core Android being this high (usually <10%).
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Nov 1, 2011
Today i updates my galaxy s2 through Samsung Kies. Everything went well and it took about 10 minutes to complete. There is one small problem though, in settings ->battery usage its fully charged and saying i have 1m 50 s on battery?!! And when i open the graph it says i have 27 seconds on battery! Whats going on? How can i fix this? I hope this is not a true indication of my current battery level and will cut out at anytime.
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Feb 20, 2012
how do I disable data completely avoid data usage and only keep wifi. I have Background Data in Off and wi-fi connected, but I still getting charged for data usage.
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Jun 18, 2010
I checked out my data usage on the att website and it turns out surprisingly that i consistently use under 200mb a month.
1. I beejive im every work day for at least 2 hours on edge(don't tell my boss) but it suprisingly only comes out to only about 4mbs per day (if i used 3g would the data consumption be higher?)
2. I maybe use slingplayer 1 day a month on 3g (sad) about 10mbs i think
3. I grab email manually by opening up the mail app maybe twice a day max.
Do you think i should switch asap? or is it best recommended to view iphone 4 data usage first in case i upload 720p video (which i doubt they will let you do)
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Feb 28, 2015
Since 2/23, I have had massive data usage at random times. 1GB here and there, sometimes in the middle of the night.My Data Sense shows that the "Restore data" app has used 8.17 GB in the last two days. All of my other apps are using negligible amounts of data.What is the "Restore data" app, and how do I tell it to stop using so much data?
One additional bit of info: 2/23 was also the date that the Microsoft Health app updated. I use a MS Band. It seems like there may have been some type of update pending on the band. When I called Verizon's tech support, they said that the pending update might have something to do with the massive data usage. We completed the update to the Band, and they said to give it another day to see if the data usage continues. What this "Restore data" app is, it doesn't sound like it has anything to do with the Band.
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Nov 24, 2010
I have t-mobile as my provider, and I have their new limited $15/month data plan with my HTC HD2.I was wondering whether I can use wifi without data usage going towards my data plan.I expect that the 200MB limit will be reached pretty quickly if I cannot use wifi to balance things out.
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Jun 10, 2010
As as august 18th I have sent:1.5GB recieved:14.7GB average that out over 10 months that is roughly: 1.6GB
So I am way over the new data caps that o2 has introduced.
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Aug 12, 2011
i have just got a blackberry bold 9900, on contract i get 500mb data. oranges app is slow about updating data usage, is there a free app, i can use. i had one for iphone called onavo or something? its my first month so its pro rata, i have only got 79mb of data till 2nd nov, i have used 35mb already! so atm data is off.
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Mar 19, 2012
How to get Data usage per app in iphone ?
Info:
iPhone 4, iOS 5.1
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Apr 12, 2014
I use to use multiple settings widgets on a panel to show data, battery and memory... but can't find it in the widgets.
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