Eseries / Communicators :: Nokia E5 Keeps Blacking Out The Screen?
May 2, 2011
i got my new nokia e5 a couple of days ago, and its been working great, only right now every time i press unlock and then go to use it 5 seconds later it will black out the screen. it doesnt go straight to lockout mode but sometimes it wont let me go back to see mode for 5-8 seconds no matter what button i press.it did it the other night but only for an hour this is persisting.
I now tried to reset to factory defaults but that didnt work either sigh, i geuss its a faulty phone, ill bring it back to the guy, if anyone knows if there is some way to fix it because it is a looong way for me back to the shop
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May 4, 2010
If there's anyone out there who can help, I'd be grateful. I'm having difficulty updating my nokia N97 software to the latest version; as the current one on my phone is version v20.0.019. My phone's screen keeps blacking out and to restore the front screen applications I have to keep switching it off then back on again. I've been to the nokia dealer with this issue but they sent me back home and suggested I keep trying the update. I've been trying this but the nokia software installer in my computer suggests it cannot find my mobile when connected through the usb cable (even though my pc detects the connection). I dont know what I'm doing wrong, can someone suggest something else and also what is the latest version I can get?
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Jul 21, 2011
When I turn my E7 its just stuck on the loading Nokia Screen any one know how to fix this issue?
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Feb 1, 2012
i bought nokia E7 last week and today is just driving me nuts. the nuts have been flieckering since morning...i cant make call, read messages or anything it would just turn blank...
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Dec 9, 2011
when i turn it on it cmes on for a few seconds and goes back off waht do you think is wrong with my phone
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Apr 28, 2012
I've had a Nokia E7 for about half a year. it worked pretty well until the screen got cracked. It worked fine for a while, then the touch screen stopped responding. I got it fixed and it was working perfectly fine for about 2 weeks. i was using it one day, and it was eprfectly fine. I set the phone aside for a few minutes, then came back to it. I saw the whole screen was showing static, like when your tv has bad reception. i tried turning it off and on again, but it did not clear it up. I tried calling my number, and the phone rang. After about 10 minutes of curses and profanities, it cleared up again. About half an hour later, it became static again. Once again, after about 10 minutes, it cleared up. That night, i plugged the E7 into the charger, and the next morning, it was displaying static once again. i turned it off, intending to go see the shop. When i went, i turned the phone on, and there was no static. When he was checking it over, it went back to static for about 5 seconds, before returning to normal. When i left, i had walked about 50 metres when i reached to my phone to check the time. it was displaying static yet again. This was was about 5 hours ago and it has been displaying static since.
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Oct 23, 2012
My nokia top screen touch does not work.i tried to reboot but that does not work.sometimes it works sometimes it doesn't.
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Nov 5, 2010
I`m trying to use bluetooth to connect to my car`s bluetooth system. The car side is ok and has found the E5. However to set up the pairing on the E5 I need to add a pairing code . Added the code to car system but can`t find anywhere on the E5 to add the pairing code. I have tried using the blue tooth help on the phone which tries to explain but when I try the suggestions I can`t get a screen to add code.
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Mar 28, 2012
i just bought my blackberry bold 9900 last night and this morning i experienced the screen dimming so very low in the sun that you can't see anything. this make it useless until i covered the sensor with my hand.i did not tick the option to dim my backlight but this still happens even after reboot?
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Jun 25, 2011
Just bought Nokia E5, 3 days ago!...Turned off the phone, put it on charge. A little sound indicated that the phone was fully charge after two hours, the screen was indicating that the battery was fully charged. Removed the plug from the outlet, to my suprise...the screen remained lit up, still indicating that the battery was full. I waited for several minutes, it was still the same. So i turned it on. Then i turned it off again, put it on charge again and the poblem was the same!
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Jan 13, 2011
When i want to put a picture as a wallpaper on my screen, my photo is cut by 2 blue bars: one at the top of the screen and one at the bottom and this is very ugly.I just want the whole pic as a wallpaper not cut with those two bars ! Whatever the pic i take it's the same thing. The bars are actually due to the theme but when i try to change it i don't have blue bars but dark or brown bars
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Nov 10, 2011
I want to add a shortcut on my homescreen, but only 1 not 4 at a time... If I add "Shortcuts" to my homescreen, it can only be 4...
For eg. I only want to add "New Message" as 1 shortcut. Then maybe have an option to make the other shortcuts "None"... in the shortcuts widget.
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Mar 20, 2010
I got a unknown icon at my home screen. It appear right to the date and left for the battery status. I dont fint it in my manual.
Its very small blue box with a white line inside it.
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Oct 23, 2011
When I receive a call my screen automatically locks and darkens. Sliding the key lock switch to unlock the phone doesn't work. Not having access to the screen is a problem for two reasons: 1. I don't know who is calling me (as the screen is dark) 2. I cannot use any of the phones functions (i.e. speaker, conference calls, hold, etc.) This all started when I upgraded to Software Version 022.014 with Software Version Date 2011-07-05. Both points above were working before this update.
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Apr 1, 2011
I recently bought a new nokia E7 and not long after I decided to try out the camera but the screen stays black, as in I can see the tools but the actual camera screen is black as if somethings in front of it, when I switch to the front camera (facing me) it works fine, just the back camera wont show anything?
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Mar 18, 2012
I am a E63 user....the WLAN scanning suddenly stoped actually i was using an app for my phone,Upvise i wanted to cut the wifi connection i did so by going to connectivity>conn. mgr. and killed the connection after that i am uable to scan Wlan networks and when i go to WLAN wizard it shows 'system error'.
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May 28, 2011
if is it possible to make the screen auto-lock when you are talking to the phone.? (from the options in the mid of a conversation if found that you can manually lock it) i know that deactivates when you cover the light sensor but i believe its not enough cause all the time i find open apps on the screen because of my ear!!
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Aug 21, 2011
Yesterday was my first day trying to use my new E7 as my primary phone. I am having a major problem where the phone is stuck at the white nokia log boot screen and it keeps restarting.
In the days before, I updated from the original 13.x firmware to 14.002 though the ovi suite. After about an hour of usage yesterday, I opened the on phone ovi store application and it said an update was required before I could use it, so I let it update OTA. After the update, I opened the application and tried to get Angry Birds Free. The download started, then I pressed an in app button to do something else in the mean time and the phone froze up during the screen transition. Restarted with 8 second power cycle. Back into the ovi store to continue the download, this time the phone restarted on its own halfway through the download. Back into the ovi store a 3rd time to continue the download, phone froze up. Restarted with 8 second power cycle. Wouldn't get past the boot screen.
Yesterday I was able to get the phone to connect to my computer and I attempted to reinstall 14.002 firmware 2x, which seemed to work but I was still stuck. I was able to call Nokia Customer Care and the support person tried some of the same things I did. Then without a sim card in the device we connected to my computer, tried to reinstall firmware, it complained about no sim card. I put an old non-working sim in the device and the home screen came up all of a sudden. So it appeared to be fixed.
I'm back to the same issue today, only now my computer won't connect to the phone. I've tried 10 times. Once it connected but only as a storage drive, not to Ovi Suite.
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Sep 17, 2012
A strange thing happened. I had been coping with Nokia somehow without shifting to another phone for 5 years now. Today i updated to belle refersh, now my tocuh screen doesnt register my touch in certain areas, i cant pull down the notification bar, cant scroll vertially (horizontal scroll works with jerks), the icon i click on doesnt get selected, but one above or on the side of it gets selected...pretty strange and annoying...what i did....removed memory card, restarted, checked...same thing...clean formatted the phone (without memory card...still doesnt work).
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Aug 20, 2010
I don't know whether this problem is with the phone itself or whether this is a common problem, the screen goes black when left for a minute and when i try to unlock it i can't do anything at all, it doesnt even come up with the option to unlock the screen it just stays blank.I can receive calls when its black by pressing the green call button but i cannot look who it is or who is texting me. i have only had this phone for 4 days.
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Aug 26, 2011
past one week my E75 screen has decided to start playing up. The light on the keyboard lights up fine but the screen backlight only comes on when I push down hard on a certain part of the screen or give it a good whack. Anyone experienced this before and know how I might be able to fix it?
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Apr 4, 2012
My E7 is screen is freezing up after a phone call or just after general use. It keeps happening every day. I must force a power rebooot to get the phone working again. I have called Nokia and have exhusted every option which included reloading Bella. Last resort is Nokia want's me to send my phone to Texas for a tech to investagate the problem. I think there is some kind of software problem with the locking of the phone screen and the locking switch logic on the side of the phone. When the problem happens the sceen will not work to my touch. The sceen freezes without touching.
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Apr 27, 2011
How to Keep Screen lit when charging onE7-00?
Try ... "Settings" -> "phone" -> "Display" and the Light time-out only max to 60sec
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Mar 16, 2011
there are no definitions of the icons appeared on the screen in the manuel of E5. ı will be happy if I learn what theymean.
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Apr 27, 2011
I keep playing with the settings I want my Screen to stay lit when I am outdoors? I got this clear black display, and I go in sunlight, and it dimms so much I cannot see it at all. I have played with a bunch of settings and it keeps doing it?
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Feb 11, 2011
is there any way of syncing the phone without being able to follow the syncing instructions.
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Dec 13, 2010
I've just bought the E5 and I have a problem: when I look at the screen from an angle slightly to the right, it looks perfect, only a little brighter; however, when I look at the screen from an angle slightly to the left, I can read nothing on the screen, because it gets very dark. Is anyone else facing this or is there a problem with my device? Shouldn't the viewing range be symmetrical? Why my screen's viewing angle is wide from one side and extremely narrow from the other?
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Dec 30, 2011
Is it possible to have something like "sms prewiev" (like in E65 model) in main screen of E6 (Next to clock, widgets etc) ?I had something like this in E65 and it was quite nice.In E6 there is only emails preview in this "way" i mean.If not, can you recommend me any widget which could provide this future
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Dec 22, 2011
I am not able to use my top of my touch screen, not able to go on power save mode, not able to change tracks,while listening to some track.All other part of touch screen is working except the top.
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Jan 11, 2012
I am not able to use my top of my touch screen, not able to go on power save mode, not able to change tracks,while listening to some track.
All other part of touch screen is working except the top.
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Nov 9, 2011
is there a way to adjust the sensitivity?
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