Eseries / Communicators :: E72 Can't Receive Calls?
Aug 3, 2011
So couple days ago someone tried calling me but apparently got the "the person you are calling is not available, please try again" later blah blah blah which usually comes on when the mobile is switched off i suppose, but at the time of the calls my phone was at full reception bar! I tried calling my phone and confirms that it wasn't able to receive calls but i can make calls though. Is this a known E72 bug or something?? I read a couple people got that problem on E72 and other E series like E55 or something. I'm really worried about missing important phone calls because of this.
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Jun 10, 2011
I cannot make or receive calls and messages on my nokia e52 sometimes. When trying to make a call it shows a small lock in locked position near the green phone symbol. I then restart the phone and it works fine. It only occurs rarely like once in a week or two and you wont know unless you try to make a call or some one calls your land phone and tells that the mobile is switched off. I am using the latest software and has tried the factory reset.
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Oct 28, 2010
I got the black version bought in the end of May 2010, and got it repaired recently because of cracked speaker. The repair company also upgraded the firmware from 034.001 to 051.018 (the new firmware 051.018 crash a lot more often specially with music player or if you want to see pictures/movies).
Anyway, In relationship with the repair I also noticed that I could not receive or make any calls. If I try to make a call its all silent the signal strength says its great connection though with the full bars. And if someone tries to call me they hear the default: "the subscriber can not be reached now, please leave a number and end with #".
And if I restart the mobile the phone works as normal again, I can make calls and receive calls. Also SMS will be received now. This happened both with firmware 034.001 and 051.018. I am using 3G net with operator Tango mini/comviq in Sweden (and they dont have any problems with the net, also the restart would suggest the same thing). I would think this is related to too long uptime or the frequent soft reboots/crashes.
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Apr 15, 2012
Signal Bar is full but cannot make or receive calls , when dialing out "connection error" comes , If dialing the number it comes as switched off ....The phone needs to be restarted every time this happens , happens every day atleast once , attempted a factory restore , still the same issue ......Using the same unit for more than a year , now the issue cropped up after the Belle update only.....
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Mar 17, 2011
When Nokia internet radio is on and streaming a station, i observed that i cannot receive any calls. I assume the calls are given high priority when compared to others.
My Nokia E63 runs on Vodafone Streaming on: Vodafone Mobile connect FW Version:500.21.009(02-02-2010) RM-437
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Dec 17, 2011
I've noticed several have the same problem but no answer yet. Phone E6 sw 021.014 I have 3 email accounts which all work well for one or two days, but then stop receiving. If I reboot the phone they start working again for a couple of days only.
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Nov 10, 2011
For a few weeks now my e72 hasnt been receiving any emails. It's set to do so automatically. Originally I just thought it was just a small delay but almost a month later and still nothing. I have tried to receive manually, send a test email and deleted the account from my phone and reset it but nothing worked.
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Jul 18, 2011
Since some days ago a circle with a crossed line is shown in my Nokia E71 phone, just at a side of the battery logo, and since that I cannot send or receive emails. My questions are: What does that circle with the crossed line means? and How to do for receiving and sending emails again?
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Oct 19, 2011
I have only had this phone for 4 days. I set up my iinet account, set up was fine downloaded all my messages. after I did the phone update (I thing OS)it seems to have stopped, I can't send or receive. I have been through all the settings and everything seems fine. I also tried to delete the account so I could re-set it up but it was sitting on deleting mailbox screen for about half an hour so I aborted...
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Feb 18, 2011
I cannot make or receive call from my E72. Even cannot send or receive sms. When i dail any number a lock sign appears in front of number and nothing happens. When i restart my phone then its start working fine. I am extremely annoyed the basic functionality of cell phone is to make or recive call if we cannot perform this task what is the use of buying such expensive E-series phone. I need resolution. My firm ware is 053.001 Model E72-1
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Mar 5, 2012
What could be the problem with my messaging.i cannot receive international messages on my e63 but i can send international messages. I can receive local and send local plus international but i cant receive international messages.
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Mar 20, 2010
why when i receive MMS, the picture is really small? On my E71, the picture was about full screen size. Also, when i send pictures to other people via MMS, they receive a small thumbnail as well.
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Sep 15, 2011
Whenever I receive a call notification on my E7-00 I have pressed, swiped and tapped the green receive key, but it not activate, the time expires and the call is sent to voicemail; not every time, but most times.
Vodafode provide my service. When 121 rings the green button answers when pressed most times.
I sent this phone back to Nokia once already. They updated all of the software and sent it back to me. The software update is impressive but the green receive button still does not work.
For a £450 purchase price I was expecting better quality. I am now waiting for the carrier to collect the E7-00 take it back to Nokia again for, hopefully, a proper repair this time.
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Nov 20, 2012
I have a Nokia E71 and I am unable to receive multimedia messages. Some of my friends can send me picture text and I received them with no problem. When the rest of them try to send me a message my phone will light up but the message will not come through
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Jun 28, 2012
cannot received mail in nokia messaging in all my account i can send mail but cannot received mails in my nokia e72.
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Jan 11, 2012
i can't send message but i can receive messages and calls.
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Aug 11, 2011
My E7 can no longer make any phone calls. Everytime I try to make a call its goes beep boop "connection problem" eventhou it has full bars. I got i going again by shutting it down, but now that has stopped working as well. Few time when somebody has called me it has dropped the call at the first second saying "connection problem".
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May 8, 2011
How do I stop the light coming on on intervals during calls???Its rather annoying as I think that I am being notified of a call or text or email
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Aug 10, 2011
After installing the firmware update to 071.004, my E72 terminates my calls by itself, quite often does NOT allow me to access all the contacts stored, very often loses signal (in places where it used to work just fine) etc.Is there any other way to get back to the "old" firmware version? How can I do that?
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Jul 22, 2011
Does anyone know of an application that will block sms and calls from specified numbers for my Nokia E 5? I have tried Blacklist Lite and Blockme. Neither worked and I have been unable to get a reply from careme.in, the people who make Blockme.
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Aug 7, 2011
Unless the email application is opened it does not receive emails.
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May 8, 2011
All calls i get are private numbers, even when i know that it isnt a private number, i am through optus, and i do have caller id display on.
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Apr 14, 2011
Today and yesterday, my log said I had missed calls from my wife's number. Both times, she hadn't called. She was alone in the apartment both days and her phone was with her. I checked her call log (N95 8GB) and there were no calls made. I'm running 54.005 and Adv Communication Manager, whitelist only Don't know if this is relevant... sometimes my phone stops recognizing numbers that are in Contacts. It's done that with my wife's and daughter's numbers, then it went back to recognizing them with no action from me.
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May 20, 2010
Video calling is not working in the set E63. Any process to do video calling.
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Jun 1, 2011
My E7 phone is not making any calls. I receive sms and calls but cannot dial, it just disconnects. I tried changing the profile, all settings and still the same issue. I tried my sim card on another phone and it is working there.
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Aug 20, 2011
I have been using the same phone provider for the last 10 years with NOKIA 8250, Sony Ericson K550 and now E72. I typically have problem making outgoing calls where when I dial a number, there are no sound ( no dial tone, no voice mail, no busy tone, no sound whatsoever), so I figure the call never reached the telecom provider and just redial. It happens like 2-3 times a week for the last 10 years. I put up with it.
Right now, ever since I chnaged to Nokia E72, my provider has been billing me for all these unconnected calls. I filed three official complaints wiht my provider, they responded by resetting my account and refunding my charges. Right now they say they are totally convinced that the problem lies with my Nokia E72 and not their fault. I doubt anything going to turn up if I sent my phone for service to do diagnostics as the unconnected call occurs randomly.
Is there any setting in the phone that can cause such problem, because my provider says thay have record showing that the call was connected, and the other party had answered. My speaker does not making any sound, and graphics on the LCD also showing no status from phone provider during this occurence.
I believe I am going to be stuck in a limbo where Nokia care centre is going to blame phone provider and the phone provider is going to blame my phone.
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Apr 14, 2011
1. nokia e71 i want number and nmae both should be display on incoming calls
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Dec 24, 2011
This is the second time I'm downloading skype to my Nokia mobiles, The first mobile was Nokia N97 and the current is Nokia E6, Still can not make video calls or even see the caller! Do i have to download a support software ?
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Aug 31, 2011
Video call program like skype working on the E7 ? in the making or not anytime soon ?
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Dec 7, 2011
E6 While making outbound calls from my phone version 022.014 I get "No Answer"; this applies to all calls, I cannot make out going calls. Nokia please help; seems another bug(which is not a surprise for Anna!)
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Oct 31, 2011
I recently got the E7-00, everything is good except When i use ovi suite or other application to connect to the internet, i cant receive calls(service provider deems that i am unavailable), once i disconnect internet connection i am able to receive calls again, i never had this problem with my n95 or my e75
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