BlackBerry :: P9981 Keypad Stopped Working?
Oct 26, 2012
ive purchased Blackberry Porsche Design 9981 on June 16th ive used it over a month ago and ive started having some keypad problems with it. Ive notified the people who sold it to me, but after a month later it totally stopped working. So ive sent my blackberry to a HK Blackberry office, Beijing Blackberry office. They still couldnt get my phone fixed. Back Button, Answer Button, End Call Buttons are stopped working.So now the company that sold it to me they are saying they cover a technical damage.Who do i contact? What do i do with this **bleep** phone?
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Apr 15, 2012
After I make some phone calls ,my touch screen stops working ,I have to restart the phone or take battery out and then starts working but not for long I tried factory reset as well but no luck
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Nov 1, 2012
I am trying to update the SW to 7.1 in the Porsche Design P9981.
The phone is currently running 7.0 build 2395. I am in Portugal and use a Portuguese carrier that provides BlackBerry services.I tried using Desktop Software, no new updates are detected.I tried OTA as well, but in the Options menu there is only an option for Device - About software versions, but there isn't an option or icon to check for updatesI tried web-based updates but again, no updates available were detected. Is it possible that 7.1 isn't yet available for download in Portugal?
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Jan 28, 2012
my whole keypad isnt working, nothing at all.Iv had my blackberry curve 8520 since august 2010
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Nov 17, 2012
keypad light has stopped working;
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Jun 18, 2012
My 'e' button on the keypad stopped working, I've taken my phone apart and replaced the keypad, but I'm still locked out, I can't access my phone
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Mar 28, 2010
I'm new to the forums but my pearl flips keypad lighting has completely stopped working. When i turn the phone on there's no lighting behind the keypad, however the main lcd is fine. I've had the phone for about a year, normal wear and tear.My question is if it's possible to get the lighting back? will purchasing a new keypad get the lighting back or is it a main board issue?
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Feb 1, 2012
I just updated my phone to V5.0.0.975 and now only a couple of ring tones work. Most of them now say they are invalid. How can I fix this?
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Sep 7, 2012
I have downloaded the Opera Mini from Blackberry AppWorld for a Blackberry 9790. It was fine and working for a day or two, but now it would not launch, saying that it is "unable to connect. Please review your network settings". What am I supposed to do in this situation?
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Sep 12, 2012
I have a blackberry curve-8520 and the keypad stopped responding.
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Nov 30, 2011
I recently purchased my first Blackberry, the Bold 9930. I really love it. My previous mobile was an Apple 3GS. The only real thing I miss about the 3GS and find lacking in my new 9930 is the Bold's lack of an onscreen keypad for dialing phone numbers. The Bold's keyboard is great for typing on but is nowhere near as easy to dial phone numbers as my iPhone 3GS was. Adding an onscreen keypad to the Bold, similar to the one on the 9810 would make the Bold much more user friendly. Especially too people coming over from the iPhone or android phones.
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Mar 11, 2011
For some reason the lights on my keypad have stopped coming on- I set the backlight options and that only affected the screen.
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Sep 11, 2011
My phone (bought in Jan 2011) has stopped showing the touch keypad and the plandscape view when tilted.
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Aug 12, 2010
Last night i was sending a text for sumone and i realized that my 2E button wasnt working..My A button was doin it but it stoped n worked properly now.
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Jan 28, 2011
Can't seem to find in the options how to enable the lighting for the keypad of my BB Curve 9300 3G model. Can't type anything in the dark because i can't see the keypad due to absence of back lighting.
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May 8, 2012
I have a blackberry 8520, i have used it for about a year and there are problem in the same.Keypad is not working , wrong key press happening. Given to repair at blackberry service center after n number of follow ups got a reply that the mother board is damaged as it has been exposed to water. Absolutely non sence RCA done by Blackberry team.
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Jun 19, 2011
My keyboard is working fine just but letter S not work.
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Sep 14, 2012
my BB's (bold 9650) keyboard is locked; have performed multiple resets (removed battery, waited a period of time, replaced battery and restarted) but keypad appears to not work.Have tried to install updated OS on phone via BB desktop but unable to do to phone being locked - can't unlock because not able to .
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Apr 3, 2011
my blackberry 8520 is still facing problems with the keyboard, it is gettin rather annoyin and i would relli like to get it sorted, some of my keys have stopped working and i do not know why, i hvae tried everythin to try and make them work but nothing is working, i have even taken out the battery while the phone is will ON and it still wont work
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Aug 27, 2012
I got a bit of water in my phone a few days ago and since some buttons on my keypad haven't been working. The following button's haven't been working: Y, U, H, J, B, N
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Jul 17, 2012
My phone is turning on but the keypad is not working.. my phone is still under warrenty but i dont have my receipt with me.. what do i do?
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Jun 17, 2012
My phone was working fine and then I woke up to not being able to use the track pad and keyboard. It was stuck on password sign in and when I plugged the phone in woke automatically go to bedside mode.
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Jan 15, 2012
my keypad has stopped working on my torch 9800 and need a phone number for customer services.
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Jul 1, 2012
My keypad and the buttons on the main screen of my torch are not working, the touchscreen works fine!
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Jul 23, 2011
I've done something to my phone that when i turn the phone on its side when texting the keypad no longer works that way.
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May 24, 2015
On my xperia z2 when i am in a cal.. My keypad is not working.. When i disconnect it gets working.
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Apr 19, 2010
I purchased a w385 on ebay. When I received it I tested it and the keypad worked, as well as the camera and all the menus.I then proceeded to activate it on Page Plus Cellular. Customer Service rep asked me to press *22890 for the OTA reprogramming and after that sequence/process the keypad stopped working correctly.
After that when I open the flip phone it automatically dials *, sometimes I can dial one or two numbers and then it stops. But the majority of the time none of the numbers, nor the clear, camera, send or menu buttons work.I can still receive calls.To try to fix it I flashed to the latest firmware version (.18). No improvement so then back to the one that was on the phone (.16). Still no improvement.Are there any suggestions to try to have the phone work correctly?
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Aug 15, 2012
My BB turns on but i have a password and i know my password its just that the keypad isnt working for me to b able to type it in i havent dropped my BB into water and it doesnt have any moisture ive tried turning it on and off and putting it on the radiator just incase;
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Apr 25, 2011
So here is my problem: My numerical keypad is not working. When I push a number nothing happens. The 0 works and when I hold down the 1 it goes to voicemail. When it goes to voicemail though, where the numbers should be there are letters. If I have someone in my contacts, I can call them but I cannot dial their number. Everything else on the phone works. Email, SMS and Browser all work. It is only the most basic function that will not work. I called Verizon and they helped me do restore and then an update but that didn't help. I went to the Verizon store and they said that all they can do is a clean wipe and restore, the same thing I did over the phone. I then took it to Cell Phone Repair (CPR). They said they have never seen it. And if they have never seen it, then it must be really screwed up.
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Jun 20, 2012
I am unable to enter text during a call on blackberry curve 8530. I am trying to set up my voicemail and when it asks me to enter a number followed by the pound-sign, I am unable to enter anything. I have tried using alt lock, holding alt while pressing the number, pressing alt and then the number, and just pressing the numbered key...all to no avail.is there some setting I have on the phone that causes the keyboard to not be accessible during a call?
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Apr 3, 2011
my phone experiencing some faults with the keypad, one minute all the keys are working and the some of then such as te 'o' and the 'L' and the 'G', i have tried everything to try and fix this problem and it still persists, i do not want to have to have replacement if this problem can be fixed i would be very happy, i ahve tried rebootin my phone by taking the battery out while the phone is switched on and this still does not work
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