BlackBerry :: BBM How To Backup Chats
Feb 19, 2011
Is there a way to create permanent backup of my bbm chat history. I enabled history logging but what happens if the backup file on my sd card is deleted? Is this the only way to keep history?
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Sep 27, 2012
I cannot retrieve bbm groups & chats in Blackberry Playbook when I connect to Blackberry device via Blackberry Bridge...
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Jan 3, 2010
So I added a contact to BBM.The SMS conversation history with that contact then disappeared!I did a battery pull, powered back up, now the conversation icon is there but it's empty!How can you get SMS history saves screwed up? I am so angry right now!
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Sep 6, 2011
is there anyway to retrieve a deleted bb chat?
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Feb 28, 2012
I am facing a text scrolling issue with my 9360 in SMS as well as BBM chats. After a long chat, when I try to scroll up, the screen fails to do that, instead of that it keeps showing the time when that message was received. I am unable to read my old sms and old chats.
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Aug 18, 2012
I previously had Curve 8900 and sometime had saved some .bak files which are stored under the Blackberry Messenger/pin//bakcup/ folder. Now my Curve 8900 is broken and I have purchased a new Bold 9790. I want to get all the chats using the .bak files I had saved. There is some really important information i need, in my previous chats. I have been trying this for weeks but haven't been able to get any workaround for this.
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Mar 7, 2012
My Blackberry 8520 was stolen last week. I had Blackberry Protect installed, with a weekly backup scheduled.Today a bought a new Blackberry 8520. I want to restore the latest backup that the Blackberry Protect from my last phone did to the new one.
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Apr 7, 2011
Passwords in my password keeper are also backed up? When I back up my data with BlackBerry Protect. It says it will back up my contacts, and memo, but nothing about my passwords.
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Aug 25, 2011
I've been trying to register my email to my BBM so that I can remotely backup the phone.... Now idk what it is..... But for every time I try to do it... It tells me:
" Registering: The verification email was sent successfully. Once your device receives the email, it will be processed automatically and registration will continue. If this is taking longer than expected, check you Junk mail folder for the verification email. If it is there, mark is as "Not Junk", and send the verification email again by using the menu. "
when I check my junk email it is not there... And I need it to be registered cuz my PC isn't working fine..
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Aug 5, 2011
I just downloaded the Blackberry Desktop Software for my Mac and Clicked on Backup, and Sync, and restore, and all my contacts got deleted! How can I get them back!
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Feb 24, 2012
Blackberry stolen need to retrieve contacts from latest backup without use of blackberry
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Jan 10, 2011
How to restore only the Profile settings for the Blackberry. i.e. which option does one select in the custom restore.
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Jul 1, 2011
cant find my voice chats and voice records after upgrading mybb messenger
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Oct 9, 2011
I have had this error message on my Curve 8520.What solutions are there besides wipping the data on the device.Is there a way to backup the data before erasing all the data? I have looked into these solutions: url...The solution using JL_Cmder/javaloader its not working as I have XP64 and OS X.Desktop manager does not recognize the device and/or freezes. Hence I am unable to do a backup.
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Jul 26, 2010
I have a Torch 9860, and just completed another backup using BlackBerry Protect.This is not my first backup, FYI.And the strange this is every time I login to protect.blackberry.com, my device is not shown.
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Nov 17, 2015
I reflashed all the factory images to my Nexus 6P (except userdata), and then restored a TWRP backup of the data partition. This worked, my phone boots up and obviously has my installed apps, etc. But... on the Nexus 6P when you restart the phone you have to enter your lock pattern or PIN. My phone was previously configured with a pattern. It seems the TWRP data backup didn't backup the lock pattern, because it doesn't recognize my pattern.
My fingerprint is recognized, but on the Nexus 6P you still have to enter the lock pattern or PIN when you first reboot. So, I have no way to get into the phone. I tried setting a new lock screen password with Android Device Manager, but it doesn't work. I still get the screen asking for the lock pattern. Is there any way I can get into my phone without blowing away all the data?
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Jun 16, 2010
I did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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May 15, 2010
My N95 8GB reboots at the final stage of backup during settings. I have reset to factory settings but no change. My PC uses Windows 7 and I have latest software on my phone and PC. I would appreciate help please.
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Dec 7, 2011
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
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Dec 5, 2015
I have not yet gotten ahold of a Lumia 950 but plan to do so in the fairly near future. I've been reading this forum and find various comments about whether or not to restore from a WM 8.1 backup. My current phone is a Lumia 1020 running Denim.
My question is for those who have recommended a fresh install rather than a restore from backup. Are you referring only to the "Apps and Settings" backup and not the "text messages" backup?
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Jun 17, 2010
Trying to do a backup in anticipation of iOS 4 and the backup process still is taking a long time in 9.2.Also, what steps can be taken to increase the speed of the backup? How would you remove items like photos, music, videos and then be able to easily put them back on the iPhone?
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Apr 24, 2012
I imagine this is so it can simply edit the old backup, but can't I just create a new backup?
Info:
iPhone 4S, moving from 3Gs
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May 25, 2012
A video was inadvertently deleted before the next backup and sync. Can this be retrieved? Would iClould enter in here?
Info:
iPhone 4, iOS 5.1
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Jun 1, 2012
how can i restore old mobile backup from iCloud backup to new phone?
Info:
iPhone 4S, iOS 5.1.1
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Dec 12, 2014
Unable to backup my 4S phone after loading software update 8.1.2. My MACBOOK tells me the last backup is corrupt and wants me to delete it? How do I delete my last backup ?
Info:
iPhone 4S, iOS 8.1.2
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Jun 24, 2011
If I buy a Blackberry 8530 without a simcard, can I use WiFi to use the browser and messenger?
Or what if I have a blackberry with a sim card but the phone service is cut off, will WiFi still work?
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Jul 6, 2010
I have lost ~20 pictures I took during my family's 4th of July event this weekend. It was the first time they have met my 17 month old daughter. Normally I wouldn't sweat loosing pictures, but these are very important to me.It restored every picture up until the backup I did before I left Sunday morning. I have tried A few different backups, one I made before I erased and synced my phone(new computer, old one was my work computer, no access to it).
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Apr 11, 2012
I backed up my iphone to my computer before going to Apple Store where my phone was replaced. Once home I synced up and my apps were restored but not the pictures and video.
Are they there or were they not backed up? If they are there why weren't they restored and what can I do to restore them?
Info:
MacBook Pro 2.66 ghz, Mac OS X (10.6.4)
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Mar 19, 2012
I dont have bettery back up and whatever photos i am taking from my phone is not getting store in memory card as well as device memory.
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