BB Software :: Froze While Updating Software?
Apr 30, 2010
My phone always freezes. I get that hour glass and it doesnt go away for a while. I though updating the software would help so I just tried to. Towards the end, my phone froze. it froze about 20 minutes ago and is still frozen. I dont know what to do. UGHHH i cant call support cause my blackberry is my only phone.
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Aug 1, 2012
Was checking my settings when I realized I need two updates choose the first one now when it was backing up my stuff it froze at 11% and wont move. tried taking battery out but just goes back to same screen?
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Sep 13, 2011
Now its white screen only
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Apr 4, 2012
My Iphone 3GS froze today whilst updating, the home button doesnt work either. When plugged into itunes phone lights up telling me to plug it in, itunes doesnt recgonise it either sleep button broken
Info:
iPhone 3GS,
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Jun 5, 2012
my iphone is froze in updating point?i cant do any thing nothing will work!
Info:
iPhone 4, iOS 5.1.1
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Apr 8, 2011
I tried updating my software and it just froze during the process at 13%. i tried taking out the battery and putting it back in back but it just restart the update. What can i do to fix this or to at least speed up the update. my battery is currently out my phone
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Sep 9, 2014
My iphone froze while updating the software iOS7.1.2. I cannot turn off. It was installing and stayed only with the apple and a line halfway. What can I do?
Internet was working well and it initiated without problem.
Info:
iPhone 5, iOS 7.1.1, was installing 7.1.2
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May 1, 2010
I TRIED updating my nokia 5230 by using OVI suite and during update my nokia 5230 suddenly turned off and updating stopped. I disconnected usb cable and tried to turn on the set but it wont turn on. I tried to recharge it and restart it but it also didnt work. Now its still off and I don`t know what to do anymore.
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Apr 16, 2010
I have a model N900 and the problem is.Four days ago I was updating software for my N900 on Nokia.com site and, when the updating was finish my N900 goes to restarting again and again, until I remove a battery! I tried to turn on the phone but PROBLEM was same!RESTARTING constantly.Please does anybody know, how to fix this PROBLEM and is it maybe a factory error?
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Jun 30, 2014
Went through the Settings -> General -> Software Update method to find 7.1.2 and it has frozen upon installation approx 33% of the way through. It has remained in this state overnight. Â
My phone is not jailbroken or anything like that and I have tried hard resetting it but nothing is happening. When connected to iTunes, all iTunes says is, "To allow access please respond on your phone" which I obviously can't do.Â
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Mar 11, 2012
My I phone 4 has froze up in a skype apt, it will not let not turn off or go to home page.
Info:
iPhone 4, iOS 5.0.1
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May 18, 2012
So I tried to update my iPhone 3GS to iOS 5.1.1, like iTunes told me to do, and it froze part way through the installation for a couple of hours. I tried to "reset" the iPhone by pressing both the home and power buttons simultaneously, but now iTunes tells me my iPhone is in recovery mode. From my limited knowledge, it seems I need to restore my iPhone, but I don't want to lose anything, like my SMS history.
Is there a way to get out of recovery mode without having to restore?
Info:
iPhone 3GS, iOS 5.1.1
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Jun 21, 2012
my iphone has froze and will not turn off?
Info:iPhone 3G
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Jul 4, 2012
I NEED my iphone and it won't work. My whole life is on that phone and it has been frozen for so long
Info:
iPhone 4S
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Mar 27, 2012
Blackberry Bold 9900 a couple of months old, froze today. After taking the battery out and replacing it again the phone is responseless. Nothing. Even connecting to PC or charger does nothing...
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Oct 12, 2012
I see that a lot of people have had trouble with their 9900s not turning on or charging. I've tried connecting the phone to the computer and it will not recognize it, the instructions for making a device recognized is not working either. There was no water damage.
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Sep 26, 2011
My wife got a new Bold 9900 22 days ago. Today it froze. Rogers tech support emailed a link to update soft wear and now it won't turn on. Message on Mac screen says, after 10 minutes of down loading, CAN'T CONNECT TO DEVISE. Now red light blinks twice and that it. Took out the bat and card then put then back in - zip, zero, nothing. IF RIM HAS BET THE FARM ON THESE NEW MACHINES AND NEW O/S THEY ARE IN DEEP< removed>
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Jul 4, 2012
i was updating my blackberry last night, and its still on 7% which its moving of that. it wont let me do anything on my phone, ive tried taking the battery out and thats not done anything thats just put it back to 7% again. i need my blackberry for tomorrow so does anyone know how to solve this problem?
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Mar 27, 2011
So, I went to update my Blackberry curve 8520 and it froze. I followed the instructions that came up on the screen and now it has wiped everything from my phone ie contacts, photos, music etc...it won't reboot or anything!
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Sep 19, 2011
my phone froze on the reboot screen the other day and now its not turning on at all..i hooked it up to my computer to charge and i dont know what happened after that, it turned off and got as far as the reboot screen..
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Apr 29, 2010
Reboot froze last night, removed battery umteen times will not fix. BB RIM support spent 5 hrs today went to tier 2 and they could not get phone to load correctly. Reboot still freezes 3/4 of the way through.
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Dec 30, 2011
I started to update my bold 1900 and only got as far as the backup process where the loading bar has froze on SMS messages (611/1111) I've waited a few hours but nothing has changed and I am afraid if I unplug it my phone will be rendered unusable. What should I do?
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Jul 9, 2015
I have a Sprint LG G3 phone that froze during the Android App update that it prompted me to do. It seemed that things were going great , and then all of a sudden it was just doing nothing...
Now 1 1/2 hours later the phone is still doing nothing. The Screen is on and has a LG Lifes Good logo on it , along with a pink round ball logo thing... Every once in awhile the screen will flash and get brighter. Other then that it is doing nothing and I can't get it to do anything...
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Jul 9, 2015
On my Sprint LG G3 cell phone I was prompted to allow a Android update to take place. So I started the update and it seemed like everything was going fine, but after awhile I became concerned due to my phone had seemed to just stop ..
The screen is on , it shows the LG life's Good and Pink dot on the screen.... I took the battery out for about 3 min or so and then put it back in.. I started the phone and it went immediately back to the LG Lifes Good screen...
Its been over an hour , and I am on WiFi..... What do I do now ????? What is my next move ???
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Mar 20, 2012
So I was in the process of updating my iphone 4s software, it completely froze while it was in the middle of backing up. I disconnected my phone and tried to reboot it but that didnt work. i tried to reconnect it to itunes but it wasnt being read... so i downloaded the new itunes update to see if that would make a difference and it did... except for when i connected my phone to itunes there was a message that said " itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." If i restore my phone everything will be deleted & i'm not sure when i did back up, i think it was 2 1/2 months ago. I dnt know what to do, i dont want to lose all my pictures and texts that i currently have on my phone.
Info:
iPhone 4S, iOS 5.0.1
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Apr 8, 2012
my phone froze wont reboot or shut down
Info:
iPhone 4S
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Apr 13, 2012
I have an iPhone 3Gs and it has froze on the apple logo. I have held the on/off button and the home button together but the apple logo keeps reappearing. What Can I Do?
Info:
iPhone 3GS
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May 2, 2012
Screen on my iphone 4s suddenly froze. I am unable to switch off the phone or move the screen, it's just frozen and it's showing that the phone is locked although it has been unlocked and moved to another screen prior to freezing. I am now restoring the phone to it's factory settings and it is still being processed.
I can see that itunes is working on this, but the screen remains frozen and switched on. If this doesn't work and I think that it won't.
Info:
iPhone 4S, iOS 5.1
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May 16, 2012
i was opening an app when my phone froze, i held the power button till it turned off. it then took over 2 mins to switch off, it will now not turn on or charge. my laptop does not reconise that it is connected to it.
Info:
iPhone 4, iOS 5.1.1
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Jul 2, 2012
My home button is froze and the only way that I can access other screens is to power down my phone.
Info:iPhone 3GS
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Jul 14, 2011
When i took a picture on my Blackberry, the screen froze.
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