BB Software :: Software Update On 9360 - Error Connecting With Device
Nov 17, 2012
I was updating my software on my curve 9360 and it got to 10% on the overall backup and 0% on social feeds and has been like that for about 5 hours. So, I connected my phone to my laptop and tried updating it that way, but it kept telling me there was an error connecting with the device. I really need to use my phone and I'm not too worried about updating it anymore, just as long as it goes back to normal so that I can phone, text and bbm once again. I have had my phone for about a year now, and I would be so upset if it was broken!
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May 15, 2010
Device: Nokia 5230
Provider: 02
Pay as you go (Text and web, unlim text and internet)
First problem:Updating my device;When I try to update my device, it hangs for a few seconds on 'connecting', then I get a connection error. I can connect to the net easy enough, but not update my device.
Second problem.Installing Ebuddy;I've downloaded the popular social networking application to my phone, but when it comes to installing it, i get the error message saying "CONNECTION FAILED! Your internet settings must be activated for Java applications, or try again later.
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Aug 26, 2010
I really want to update the software on my phone but it just wont connect to the update service ! Im doing everything it says does anyone else have this problem or is it just me
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Jan 30, 2012
I just got a BB 9360. It has a 4G mini card in it but everytime I try to connect to my computer I get a message to put a card in?
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Feb 2, 2012
Does anyone have a link to the older version of blackberry desktop manager?
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Dec 29, 2011
I am having trouble connecting/syncing my Blackberry 9360 with the desktop software. After I select my phone from the list of devices an attempt is made to install all the needed drivers. 2 of 3 install automatically. The 3rd is 'not found'. I would imagine this is the problem. So far I have researched and attempted every possible fix I could find on the Internet, including manually selecting drivers as directed.Without this driver the desktop program does NOT SEE my device. Even so, I AM connected with my computer via bluetooth. I can force files to be be sent and/or received between my phone and computer but would really like the automatic ability to have everything synced without the need to plug in a cable.
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May 26, 2012
i m trying to upgrade my iphone 4 and my ipad2 , but said i cant restore . could not update this device isn't eligible for the requested buil. what i can do
Info:
iPhone 4, iOS 5.0.1
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Jun 27, 2010
I have been reciving texts and popups telling me to update my phone, so I tryed to on the sute, it confermed there was an update available, it started to update then about half way windows (xp) started to try to install drivers and the x6 was dissconected and would reconect, I then researched the problem and found the same thimg had happened to other people on the nokia boards, however using windows 7,the advice was to dissable auto driver instalations.
I then, in system properties, hardware, under the driver heading selected windoesupdate and selected never search windoes for driver updates. i'm not sure if this is the correct thing to have done but was the only thing that came to mind that may stop it. Restarted pc and tryed updating my phone agane, now it thinks it has the update but it dident finish, so I selected renstall the update and the same thing happened but now no windows driver popups it just dissconnects and i get the same error message.I have hard restarted the phone in the hope it will wipe the part update so I can then use the 0000 to update it on the hand set, but to no luck, it is desplaying the recent firmware number and there is no option to reinstall from the hand set just to update it.
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May 25, 2010
I'm trying to update the IMAP password on a 9700 Bold, a process I've done numerous times in the recent past. However, on this particular device, I cannot even get to the menu for email accounts. Every attempt results in the following ianane OS message; "Your device had a problem connecting to the server." I'm then required to either try again (a never ending loop) or cancel.
I suspect this has something to do with my provider (AT&T) because I had similar symptoms on another device (same model, w/o enterprise security policies). I was able to fix it on the other device by deleting the IMAP Service Books and then doing a hard reset. It doesn't work for the problem BB.
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Apr 12, 2011
I have the error 507 in my device BB 8320. I have run the Java Loader to uninstall the OS because I had problems with my carrier. Now I tried to update the soft from the new DTM (6.0) but this one does not give me the option "Update device". What can I do? All what happened to my device is in the message BB 8320 - Restart and battery problem.
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Apr 26, 2012
When i was updating my blackberry 9810 suddenly in the middle of the installation internet got disconnected and it frozed at 879 of 970 modules.
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Apr 1, 2012
Am trying to update my bb but when the module is been download, it always stop on the way. The report is "An error has occur when dowloading software for your device.lease, check your internet connection or try later, if the problem persist". I have a very good working internet connection. I have tried everything posible but still having the same. The whole module to download is 821 and the module already downloaded is 710.
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Oct 20, 2011
I am using Curve 9360 which I bought recently. Love this handset for its sleekiest design, I rate this best among all BB phones.Recently I hit into an issue where my phone's device memory (reportedly 32 MB) is full. I thought this phone has inbuilt memory of 512 MB.When I go Media, check for Memory use using BB pin, it shows me Media Card and Built-in Memory Storage.
I am surprised to see Built-in Memory storage of only 32 MB and that is also 100%, of which 24MB was occupied by Pictures.
I haven't stored any of the downloaded or camera pictures on device memory. These 24MB is essentially from this folder "/Device/home/user/appworld/img/screenshots/". Under this folder there are many folders with 4~5 digits numbered and has many small pictures, essentially screenshots from app world.First, can I delete these folders in order free up device memory?Second, can I re-route these to memory card such these screenshots are not saved on device memory atleast?Third, how do I check 512 MB inbuilt memory usage stats for curve 9360?
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Feb 11, 2012
When I plug this phone with a usb cable it's driver is recognized however the media card and device are not listed as mass storage drives.. I have no way of accessing device/media card content through my computer. I checked bb device options and "Media Card Support" is "on".
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Jul 18, 2012
I am a BB 9360 user. I haven't upgraded my software since I bought my phone a few months ago.My problem is I cannot view files in my media card in my phone. The media crad is being recognized by the phone but I cannot see the photos/videos/music etc. I thought my media card was corrupted or something but when I connected my phone in my laptop through usb I was able to access my files.
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May 17, 2012
I recently got a brand new Blackberry Curve 9360 on the 15th May. The first day it was working perfectly but now its came up with a white screen saying "JVM Error 545" and underneath that it says "RESET" but when I do reset my phone it does exactly the same thing.
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Aug 27, 2012
The trackpad is not working anymore, I can just click but not move it and after rebooting there are two error messages:
Uncaught exception:net.rim.device.api.system.ControlledAccessException Uncaught exceptionjava.lang.NullPointerException
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Oct 18, 2012
I have a problem that's been bugging me for the past 3 weeks. I have been searching for the way to solve this error with my Berry on the net but to no avail. I bought an app at the BB App World a few weeks ago but I cant open the application. When I try to open it, I got screen message saying - Uncaught exception: Source y offset must be greater than 0. I tried reinstalling the app, battery pulls and even emailing the customer service team who made the app but still no answer from them. I have no problems whatsoever if its a free app but I actually bought the app for USD 2.00. Its not much but its still money.
The details of my Berry are as follows:
Model: 9360
Carrier: Celcom
OS: 7.1 Bundle 1647
The details of the app that I downloaded:
App name: Islamic Prayer Times
By: Parachute Mobile
Version: 1.5
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Mar 14, 2012
I have a bb curve 9360 and it froze since monday on error 507. i tried everything, really everything i can but it still wont work.
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Jan 7, 2011
I accidentally disconnected the device during an update. Now it won't connect, and gives me an "error 205".
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Dec 25, 2011
I can't access my Facebook + Twitter apps. Everytime I try to log in on Twitter, it says "BWP Security Token Retrieval Error" and "We cannot reach the Facebook server at this time. Please try again later. (100) from Facebook.
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Feb 9, 2010
I seem to always have this problem. Even with my Nokia N97 I can't seem to update AT ALL. It always keeps telling me that it has lost connection with my PC. I tried it in 2 different ones, same result. I follow the remove battery instructions but it still doesn't update. And I just installed Ovi Suite on this computer too.
Does anyone have a solution to this at all?
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Apr 7, 2012
I'm hoping that you could have me resolve this annoying issue.For the past week or so, I can't seem to download anything using the device browser. Regardless of the size of the file, or type, such as .mp3 or .exe for example - it downloads a few hundred KB's then says error. I can, however download from app world and I can browse. The device is a Curve 9360.I'm on an EDGE coverage using BIS.I've cleared browser memory, did a reset by pulling out the battery, deleted browser service books and re-registered on the network, even went as far as to do a full security wipe
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May 23, 2012
this is my second 9360 with the same problem alway searching for network got this replacement from blackberry a few weeks ago after the other one did the same thing and now same problem again does any one know whats causing this
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Jun 1, 2012
Hi. Last night I upgraded a new facebook on my curve 9360 and it gives me my notifications but the news feed will not show. Says unknown error. I've done every thing and I can not get into my bb app world to fix any thing says ' there is an issue with current session. Please log in to continue( error id: 30702). also I try to go to my world to log in and the same message pops up.
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Dec 7, 2012
I am having this error display "Uncaught expection>1 whenever I restart my phone 9360.
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Aug 27, 2012
I have a curve 9360 which i got from india and I'm currently in UAE. I tried to update the OS from desktop manager but it doesn't show any updates though my OS is 7.0. Is there anyway to make the desktop software to detect the update? If not then i will be trying to update it from apploader. I want to know that I got the blackberry from india, and it must have an OS for the carriers of india. So can I install the OS which is offered by the carriers of UAE on the RIM website? Will it have any effect or harm?
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Mar 23, 2010
Whenever I turn my phone on, within a few seconds it has connected to the internet, which is draining my phone credit. I've tried changing the following: Settings -> Connectivity -> Admin Settings -> Packet Data -> When Needed / When Available but this doesn't make a difference. And within minutes of going through Settings -> Connectivity -> Connection Manager. The WAP has reconnected.
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Sep 12, 2012
I have a problem in connecting My c7 to the Internet, the device does not automatically connecting to the network and when connect device to the network manually , I can not use the Internet, although the device is connected to the network , and the browser cannot load pages..
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Jul 22, 2011
I would like to synchronise my emails/contacts with my MS Outlook but my BlackBerry keep on asking me for the device password. what is this password because it is different from the one I'm using to unlock my phone.
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Mar 27, 2012
while i am connecting my neo v to the pc through a usb cable and when i am using my device it does not navigate as i want it to do it keeps staying on the home page not allowing me to navigate any where after i updated it to the latest update available but not ice cream sandwich.
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