BB Tour :: How To Get Confirmation So Can Stop Railing Against Verizon
Jan 25, 2011
I've been in contact with Verizon Wireless about recent troubles I've had with my BlackBerry delayed emails, problems with Internet connections and Internet-related apps.Verizon is pointing the finger at RIM, saying they're having server problems.The general line to RIM says no such thing.And, of course, it's impossible to get a person on the phone without forking over $50-- which I refuse to pay if all they're going to tell me is there is some general problem.outside of the Verizon network? I'm trying to get to the bottom of this, and want to know if it's only Verizon customers.If it is RIM, how do I get confirmation so I can stop railing against Verizon? Verizon has no backup beyond their word to prove the problem is on RIM's side.
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Jun 10, 2010
So this all started about two weeks ago. Every time i get a mms message from someone i get it first about 5-10 min after they send it, then again about 1-3 hours after they sent it. Ive tried several battery pulls, with no luck. Im running 5.0.0.591 (I know it has problems, but I couldnt get the Sprint upgrade figured out )
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May 6, 2010
can i use a verizon tour on sprint with all its capabilities (talk,net,bbm,email etc??)
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Mar 13, 2010
It looks like the Verizon PTT Software for the Tour is now available to download, at least for those running the proper version of OS 5.Go to the default Verizon home page on your Tour.For those who have changed it, it is: VZW Mobile Web
Click on Get Apps
Click on 16) Push To Talk
Click OK and Yes that you have the feature on your account.
I went to download it, and it says that I am missing the MPTT module. I am running .419, however from following the forums, I believe this module started showing up in the 2 most recent 5.0 leaks. So for anyone who wants to try this, go for it.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Sep 2, 2010
I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
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Mar 4, 2010
The red light on my tour will not stop blinking. This is my third tour since Christmas. Verizon has replaced it for me twice since it has had the software 552 error. Now, the light blinks weather I have a new message or not.I tried the battery pull, reloaded the software.
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May 11, 2010
I have had the BB9630 Tour for about 6 weeks. I have never been able to do a 3-way call. I have contacted tech support and they don't have an explanation. I tried my wife's 9630- same thing. Is anyone else able t make a 3-way call on Verizon. They said a wire could be loose somewher in the network causing the issue, but they have offered no solution.
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Sep 29, 2010
I had a 9630 that was unlocked by Verizon in January 2010. I had it unlocked so I could use my SIM Card for Vodacom in South Africa which had a blackberry contract, inclusive of Data. I was in South Africa from January to Mid-September.The phone worked perfectly until May, upon which I had occasional cut-outs of BIS. By the end of May, I had suffered 2 weeks without internet. I filed many complaints with Vodacom, and the issue was even escalated to RIM. But I never had any progress. It worked for a day, sparatically. The issue continued until I left in Mid-September. Upon arriving back in the USA, my blackberry worked perfectly on my CDMA Verizon contract,but I am planning on returning to South Africa. I would like to know what this issue was, and how it can be fixed. Vodacom and Vodaworld (a Tech World for Vodacom) could not do much, as the phone was American and, though there are many people in South Africa with the same phone, all have suffered the same problem. We also upgraded to OS 5 and reverted to the previous OS 4 to try see if it would make a difference.As a side note, I was able to use WAP browsing, which I had to pay for, but the BIS didn't work, no matter how many HRT or battery pull restarts I attempted.
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Jan 10, 2010
I put my tour in vibrate mode the other day. When I got a message (txt, email, facebook, or voicemail) my phone would keep vibrating untill i opened the message. This is the first time it has happened to me. Could there be a setting that causes this? I am running Verizon v4.7.61...I have 3 people set with coustom settings
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Oct 14, 2010
My friend have presented me a Verizon BB9630 unlocked that he've purchsed on e-bay in USA. I've registered BIS in local provider (MTS Russia) and now I have following problem. BIS is working only after I switch of GPRS service on my sim-card (GSM). And once GPRS is enabled BIS is not working.
Is there any solution for this problem or this phone is unable to work in Russian network in a way when GPRS Internet and BIS exist simultaneousely.
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May 13, 2010
I see the official software for the Tour stickied up top is for Sprint.Is there a good 5.0 software for Verizon Tours at this time? Or is the issue of returning your Tour to Verizon still an issue?
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Feb 18, 2010
I have a customer with a Tour 9630 on Verizon Wireless. Anytime he enables the geotagging under the camera options it doesn't work. Location on setting is enabled. The camera always shows a gps symbol with a red X.
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Apr 23, 2010
My good friend just called me all confused. She is on Verizon and told me that a Verizon rep told her today that Verizon customers can no longer get texts from T Mobile.This can't be true? She has a blackberry curve and I don't know what phone he has, but she has received texts from him up until today.
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Apr 6, 2010
I am having trouble clicking on things using the bb browser such as links after the upgrade and pages are loading in their full format sometimes instead of loading the mobile site, what's going on?
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Jan 25, 2010
I ran over my Blackberry Tour, rendering the screen unusable.
I can access the device from Desktop Manager, and I can run exe.Autoloader/factoryreset from the Windows command prompt.
However, this does not remove the Verizon phone number from the device. Verizon won't work with the phone because the screen is cracked.
What's the correct way to wipe the Verizon data from the command prompt?
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Feb 18, 2011
The service is there coz i called the carrier and confirmed that i have it and i can forward called on other phones with the same sim card. But theres "call forwarding" option on my blackberry. btw the device is unlocked. Does it have anything to do with Service Book or becoz its unlocked?
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Jun 24, 2011
the other day I was trying to stop some junk mail from being delivered to my phone, so I was "unsubscribing" to things on my BB. Now, this may not have anything to do with my problem, but it all started here. These are the issues.Can't get on any websites?a worm has gone through my hotmail account and everyone is getting "emails" from me with a link that I did not send. So, I keep getting mailer daemons. I have changed my hotmail password and also deleted everyone from my contacts on hotmail on my PC. I NEVER attach my BB to my PC so.... where is this worm coming from? Does my BB have a virus or a worm? How do I get rid of it?My BB just reboots on its own.
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Nov 3, 2010
A red light flashes 7 times every minute or so. I updated my phone 2 weeks ago and it has been doing it ever since. I have rebooted and it hasn't stopped.
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Jun 5, 2010
Ok so I bought an env2 off a guy on craigslist. I dropped my old one in a puddle but I really loved my env 2 so I bought a used one from someone on craigslist. When I went to activate it I discovered it was on revol's network, I dont live in the city hence I can get coverage on revol. Still says verizon all over it when you turn it on and off. I am not very savvy with cell phones but I am with a computer. I took it to the verizon store and they tried to put new firmware on it but it didnt work. I have a tough time beleiving that it can go from verizons network to revols but not back, if anyone has a way that I can flash the phone back to verizon.
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Jan 24, 2012
If I don't touch the phone ie make calls txt etc then it will stay on until the battery dies. if I pick it up and use it in anyway after a few minutes it will shut down(red light) and try to restart. and I mean try because it goes into a restart loop but only the timer dial shows up for a second or two and then red light light again. Even if I pull the battery and reinstall it still does not boot. However if I install a different battery(spare) the phone will completely startup. I have tried upgrading the os downgrading the os, unistalling all third party apps nothing helps. PS auto on/off is disabled. And why does putting a different battery in it change anything?
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Nov 16, 2012
This is for my father-in-law's phone. He has just basic service, so no text or data plan. Bitpim doesn't appear to support it and I cannot find a USB driver for it. The phone does not currently have Kies installed (I don't even know if it is supported on this phone). And he can't install new applications because he has no data plan. Is he pretty much out of luck or is there some alternate way of doing this that I haven't discovered yet?
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Jun 22, 2010
I'm trying to support nearly 100 Blackberries (mostly the Tour), and any wireless update breaks the phones with various results: anywhere from just deleting the email sync settings (all carriers) all the way to the phone unable to make/receive calls (just T-Mobile for the lack of calling, Verizon or AT&T seem unaffected thus far). We do *not* use a BES server, however, if that's what is needed, I'm certainly willing to go there. If and when an update is needed (by our standards), I will perform them. I really don't want anything coming from Blackberry, ever. I instruct users to hide the update icon, however, they always say it eventually comes back and keeps prompting to install the update. To rid themselves of the annoyance, they do the update, break the phone, then have the greater annoyance of waiting until I can get the phone fixed.
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Jan 4, 2010
I hate my clock radio on my night stand. The only thing it gets used for now, is occasionally playing some music before I go to sleep. Does anything exist that would let me play music for some period of time (15, 20, 30 minutes, etc) then automagically shut off? Similar to a sleep mode on my radio. I would love to see this feature in Slacker, but I either can't find it or it hasn't been pushed from feature request to real feature.
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Apr 6, 2010
I am heading out on a cruise next week and i was hoping to easily turn off my primary email accounts, but leave on a secondary one that my office can used only when needed. I am a very heavy email user and at .02 cents a kb, I would need a mortgage to pay for all that email.Will deleting the service books for these accounts stop the email from coming in until I can download all email to my laptop; and then download service books?I am a longtime bb user, but the new BIS interfaces do not have a way to turn specific email accounts on and off like they used to.
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Apr 27, 2012
I have just switched from BlackBerry. 3 fundamental issues so far are lack of confirmation of sent SMS, battery life is very concerning and what is the purpose of a directional GPS which does not have a voice function?
Info:
iPhone 4S
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Mar 26, 2010
Is there any way to set up the native email client on iPhone to ask "Are you sure" before sending an email? I have sent three emails accidentally by touching the "send" button before I'm done typing.I know that there is a way to confirm deleting an email (I've done that accidentally too. I know: *spaz*). Is there anyway to set up the same for sending mail?
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Jun 15, 2010
I've ordered 2 iphones (32gb black) off of the apple site UK today, and 5 hours later still haven't received a confirmation email even though I got through to the "we will send a confirmation email shortly" screen after the verifying debit card details.
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Jun 16, 2010
I was able pre order the 32gb black via the apple store for $299. They asked for my cell number as well as the last four of my ss. I received a email confermation that it has been reserved this am. However when i checked my account on ATT i noticed im not eligible for a upgrade until 4/11. What price will i be charged when i go pick up the phone 6/24?
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Jun 17, 2010
Or those who made reservations, called the store, and was told that they weren't in the system. In my case, I received an confirmation email. So I plan to arrive around 5AM at the Apple store and stand in the reserve line with my printed confirmation email. What happens when we get in, they see we don't have a reservation in the system? What are the chances they'll give us a phone seeing that we have the confirmation email? I talked to a rep at my Apple store, he said I should be fine as long as I bring a printed email.
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Apr 13, 2015
I updated my 2-week-old LG G3 to Lollipop this morning. Working great, except they doubled up on an annoying feature from KitKat.
With my first Android phone, I could press once on a Call Forwarding quickdial shortcut, and the phone would immediately dial, forward calls, and disconnect. (The quickdial shortcut calls (*722065551212) ). KitKat saw fit to add a popup confirmation window:
Call forwarding (*72)
All incoming calls will be forwarded to 206-555-1212
Dial *73 to turn off Call Forwarding
(Cancel) (Forward calls)
I disliked this popup as soon as I saw it. Sadly, when I run call forwarding under Lollipop, the popup appears, I press (Forward calls), the popup closes, then appears again. After the second press of (Forward calls), the call is completed and calls are forwarded.
Is there a setting to return to the pre-KitKat behavior? Or even the KitKat behavior, with a single popup?
I looked at the app store, and tried several free call forwarding apps. They all send the same signal to the phone's dialer, resulting in the same double popup.
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