BB Tour :: How To Remove All Personal Information
Apr 15, 2011
I am currently an Altel subscriber, whom is being switched to AT&T. I would like to sell or donate my current blackberry 9630 as it is in new condition. How do I ensure all my data has been removed and it is safe to do so? I checked online and it says to replace your SIMS card, but with what? Wouldn't it have to be carrier specific? But then if I put in an AT&T Sims it would not work, would it? As they are saying we have to have new phones?
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Mar 14, 2011
How can I remove an icon titled with my email address which looks like an envellope with a small world globe at bottom center? Or at least change the title away from my email address? Verizon service has been discontinued from this phone.
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May 2, 2012
I intend to sell my iPhone and would like to know how to disassociate it from my apple ID and also how to remove all personal information from the device before I transfer it to the new owner.Is resetting it to factory setting helpful? Also, is there a way to protect my privacy before sending the device to the lab for fixing? Or do I need to manually remove all email accounts and personal apps?
Info:
iPhone 4
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Jul 18, 2012
I am trying to understand how I can protect my personal information stored in Outlook Contacts from being stored on my employers enterprise server? The blackberry torch 9800 I have is my personal equipment and I have several email accounts that go to it. However, I'm also on my employers enterprise server and they now have all of my passwords to various websites. Is there anyway to keep specific contacts off an employers enterprise server while still having them appear on the blackberry torch?
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Dec 26, 2010
When I click Setup, then go to Personal Information. The phone is showing a friend from my address book. How do I change this to Me. I click edit, and it will just let me edit my friends info.
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Aug 31, 2011
how to get the personal information on the lock screen? when i lock my device it just blacks out.do you have to change the back-light settings?
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Nov 4, 2011
Is it possible to post personal alternate contact information on the main lock/unlock screen in case my phone is misplaced or lost? If my phone is misplaced, people have no options other than to go through the phone and figure out who the owner is. It would be great to have this feature. It would give me peace of mind knowing it's there in case it's found. Most people would try to return it to a store or its rightful owner.
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Dec 14, 2011
I need to remove my blackberry id so I can reinstate the correct information. My wife and I have the same phone but her ID info is on both phones. How can I achieve this.
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Apr 30, 2012
my mum has been on my account and without me knowing put her credit card information onto billing information. Now it is asking for sedurity code and all sorts of things and now i cant sync my phone to my account, i dont want to create a new account because ive got a whole heap of apps and music.
Info:
iPhone 4S, iOS 5.1
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Jun 18, 2012
how I remove the contact and memo information from an I phone 3g? I've removed the sim card but info is still on the hard drive.
Info:
iPhone 3G
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Jul 11, 2011
how to remove the information in the Quick access area?. It keeps saying that I have texts and when I check in the Text folder there aren't any!
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Jul 30, 2010
I plan on giving away my 9630 Tour because I got a new phone, so I was wondering, do I need to remove the SIM card from the device? I've never used the Tour out of the country and my phone line is already on my new phone. I've already wiped it clean and reinstalled a fresh OS 5.0.
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Jan 9, 2010
This is probably a futile effort but I was wondering if there was a way to remove unwanted icons off of my tour. I saw a post from last year in regards to the storm and the advise was to just hide them because it can't be done. I'm hoping that as time has passed and technology has advanced that maybe a solution has been developed to resolve this issue.
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Mar 30, 2010
I just upgraded my Verizon Tour this morning. Everything is working fine, but when I lock the screen, my owner information does not display.
Is that a "new feature"? It'd be nice to display the owner info if I accidentally leave my berry somewhere and all the person has to do is touch a button to display the info.
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Sep 7, 2010
I didn't realize the contacts from my e-mail were synchronized with my BB. I deleted contacts in my e-mail and to my surprise it deleted the contacts from my BB as well. Is there anyway to restore just the missing contact information from the handset? If not, is there any hope of restoring these contacts?
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Jul 14, 2011
I am having trouble deleting the icon for my personal email account from my (work) Blackberry Torch 9800.
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Jun 8, 2012
I don't use the Personal Hotspot feature on my iPhone 4S, and don't plan to in the future. I wanted to look at it in the Settings by going to General>Network<Personal Hotspot. However, once I did this, a new Personal Hotspot button has appeared on the main screen in Settings. Before, the first section of the main screen consisted of Airplane Mode, Wi-Fi, Notifications and Location Services. Now, it has Personal Hotspot in between Wi-Fi and Notifications. Is there any way to remove it from the main screen? (since I'm not going to ever use it)
Info:
iPhone 4S, iOS 5.1, Verizon, 16 GB, Black
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Jul 12, 2011
How do I restore factory default settings and remove ALL personal information (i.e.: calendar, contacts, etc.) from my BB Bold 9650?
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Sep 27, 2012
How can I solve or remove IT Policy on my blackberry tour 9630.all my application are not working well and it this IT Policy cousing it.like my PixMix:-when ever I open it,it says:- The application PixMix has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by my IT Policy.
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Jun 1, 2010
I recently upgraded to the Tour from the 8830 at work. My IT dept transfered all my information and there is a gmail email account icon, but the account doesn't work. I set it up again in the Email Setup section, but its not working. I removed what I did and the gmail icon is still there, but doesn't work. Can anyone help? My IT dept rep is an absolute ***** and has done nothing to help me with this problem besides telling me "well, I guess you just can't use Gmail on this phone", which is absurd since I could use it on the old one, so I know BB supports it.
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Apr 24, 2012
Compared to my Desk Skype , I cant see history buttom, nor my Skype name at the top of the Skype window
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Dec 2, 2011
Did RIM remove the password storage app from their latest software version for the Tour? My phone was serviced yesterday and the tech had to reload the operating system. When I restored my backup, I received an error message but everything restored except for the password storage app and the standard games. I now have no access to logins and passwords for certain accounts.
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Jun 9, 2012
how to remove an enterprise policy ( in the iPhone policy setting) without the remove button shown? I have tried to to backup and then restore thru iTunes whithout success.
Info:
iPhone 4, iOS 5.1.1, Exchange
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Apr 26, 2010
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
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