BB Torch :: Email Icon Will Not Go Away?
Dec 8, 2010
My home screen has an e-mail icon that will not go away. It says that I have one unread e-mail message. When I open it, I do not have any unread messages. Anyone know how to make the icon go away.
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May 7, 2011
I got a BB Torch, i tried to set up the email by following the demo online, but there is no personal email setting on there just work email, and i tried to set up my email as enterprise account, it showed activation request failed.
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May 28, 2011
I have added my yahoo account to my BB, and I can't see the icon. I tried deleting the account and reinstalling it, but that didn't work. What else can I try?
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Sep 15, 2012
when I press my email icon on my Torch9800, it automatically goes to my text messages, it won't let me open my emails.
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Apr 27, 2012
The e-mail icon dissappeared from my phone screen...what do I have to do to get it back?
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Aug 24, 2011
I have a 9800 that i loaded my hotmail account onto, and everything seems to work, other than the email icon is "grayed' out. Almost ghost like in appearance.
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Jan 26, 2010
Curve 9300, I've set up several email accounts ok a few months ago, now I want to add another the icon doesn't respond despite having worked fine before, all the other icons in the setup section are fine & my current emails are fine.
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Oct 16, 2012
Missing email folder icon on BBT 9800 - Where did it go?
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Mar 20, 2011
The email icon on my BB Torch 9800 just disappeared. If I type email in the search button it shows me the greyed out email icon but I can't get the icon back on to my homescreen. How do I get my email icon back?
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Jun 6, 2011
Although my BlackBerry service with O2 is connected and working as normal, I am totally without email on my Torch 9800. I have owned the Torch 9800 since March.All has been well until last week when I changed the password on one of the 3 email accounts I had set up on my device. This password change left one of the accounts unable to send or receive mail, and is also what lead me to discover that I could not enter email set up on my device or via my network providers website ( www.o2email.co.uk ) .I have spent hours on the phone with O2 discussing this issue. The usual checks and procedures have been carried out, battery pulls, checking settings etc and the service books have been deleted and resent several times. These actions have not resolved the problem but instead led to the loss from my device of the other 2 email accounts which were working correctly but have now disappeared into thin air. Having tried all possible solutions with O2 I now come here looking for an answer.
When I visit my Network Providers BlackBerry mail service trying to create an account using my pin etc, I am without fail getting a pop up box containing the error message ''Your account is not accessible via HTML browser. Please use your devive to access BlackBerry Internet Service'' !? The result is the same whether I log in from my device over 3G or Wireless, or from a PC (have tried several browsers) .On my device, when I click on the Email Accounts icon from the setup menu nothing happens, no response at all. I have tried many times and there is just no way to set up or edit mail accounts. I am without mail on my device and growing increasingly short of patience.
I am now hoping somebody here can offer me some advice on how to resolve this issue. hat use is a BlackBerry without email capabilities ? I see from researching email set up problems on the Torch 9800 that I am not alone here so if somebody at BlackBerry is listening ? If this is a Torch 9800 issue then I am sure you will be doing all you can to resolve this but in the meantime
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May 9, 2011
I am running version 6.0 bundle 2647 --platform 6.6.0.223 While in set up and attempting to open "email accounts" the device either freezes or will not allow me to open the programme?
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Jul 14, 2011
I am having trouble deleting the icon for my personal email account from my (work) Blackberry Torch 9800.
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Mar 5, 2012
In the upper right corner of my screen, when I'm typing a message (email, text, BBM) there is a black icon that contains the letters 'EN'. This appears over the 'send' (envelope) icon. What does it mean?
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Feb 24, 2010
I don't know if this is the right forum for this, but I woke this morning to see my Yahoo email icon back on my home screen. Has anyone else gotten it back? And lastly, how do I change it back to a stock BB icon?
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Apr 12, 2010
I have a Blackberry Pearl Flip 8230 by Verizon, and had to delete & resend my service books. Since then, my Yahoo! mail icon has been replaced with a generic Blackberry email icon. Based on suggestions I have seen online, I have tried removing and reinserting the battery, as well as deleting and re-adding the email account in the BIS website. Neither of these worked.
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Jan 19, 2012
My contacts icon and email icon have disappeared...How do I get them back on my main screen. i have the Smartphone Bold 9650.
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Jul 25, 2010
When I get a new SMS, it is the same as a new e-mail icon. However, this is not supposed to be so... SMS's are supposed to be a slanted envelop. I never had this problem with my old curve 8320. I've also had this icon issue since I got my phone several months ago. The icons remain the same no matter which OS version I use. I am on T-mobile.
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Mar 3, 2010
In the last day or so have I experienced a problem where by I get a new email notification icon, but no new email in my inbox. At first I suspected it was the Android theme I have running, but when I went to use a different them I was getting the same result everytime.
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Apr 29, 2010
I gave my 8320 to my niece , however i have two email accounts and a tmo.blackberry. email email on the phone, she is not using a data plan how do i delete the accounts off the phone? I can not find the icon for setting up email? what do i do?
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Apr 28, 2010
I used a Storm for the last 30 days, and had 3 distinct and separate icons:
Messages - catchall for everything
Desktop email icon
2nd/personal email icon
However, I switched back to the Curve (8530) because of the keyboard, and now I don't have a primary desktop email icon. The only way to view work email is to use the messages icon where everything else goes as well. Is there any way to create or separate the two email accounts so I can view the work email separately?
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Apr 30, 2012
my email icon disappeared when i did update but still get emails?can get an email address from uk-cheapest to connect?
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Jun 8, 2010
I have had a notification icon for email on my phone for weeks. I deleted all messages yet its still there. I evenhad my phone replaced for another reason and its on the new phone.
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Aug 26, 2010
On my blackberry torch home screen, there is status icon on top which consists of a red circle with a white "w" in the middle of it. Just to the right is the number "1". Does anyone know what this means?
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Jun 11, 2010
Why no new email icon after I set up the email? I've got 4 email accounts, but only 3 of them have icons. If I change to another Theme (background on the screen), all the email accounts icon will appear. I am currently using the default Theme which is missing 1 email icon.
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Jun 25, 2010
Something weird happened with my Blackberry Bold 9700 yesterday.
There is an e-mail icon on the top with a "1" next to it but there is no e-mail within my centralized message box or my individual mail account icons.
I tried removing the battery and putting it back in and this didn't fix the problem.
I also scrolled through all the messages within my centralized message box and there aren't any unread messages (past or current).
I also tried to fix it by sending myself an e-mail message and opening it but this didn't work. The icon on the top of my screen shows "2" when the new message arrives and when I open this e-mail message, the number next to the icon goes back to "1".
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Aug 26, 2010
where is the setting for controlling the auto signature on outgoing email? Every email that I send adds my name at the bottom. Can I turn that off/on or change the signature?
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Feb 3, 2011
I have got myself a blackberry and have been told by t-mobile UK that I am on a BIS account plan. I have set up my gmail email and emails come through nearly instantly. With my work emails I am not getting them instantly. Work does have a BES server and can give me a password to access their server but T-Mobile are using my webmail URL to connect me to the emails.
1) is this correct
2) Can we get rid of the time lag/delay in receiving emails from my work email address so it is more instant?
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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Aug 2, 2011
After a short time on an Android device (which I quickly got rid of) I am now back on a BlackBerry. I used to have a Bold, now I have a Torch.Now the problem is the following: on the Bold I had one BES email (I am the IT Manager of my company) and three BIS accounts (private mails).I moved the BES account on the Torch, no problem, but the three BIS accounts do not move for some reason.
I go to Setup=>Email accounts and the device reports correctly that "A new BlackBerry device has been detected. you mustmove email account(s) to resume email delivery to your BlackBerry device. Email delivery to your old device has been stopped."Following the list of three email accounts I want on the Torch.
I click "Move" and for any single email I have a screen that says "Device change successful. Validate your email account"I type email password for each account, click "continue", receive the message "Your password has been successfully validated.", click OK and exit setup and nothing happens.I still have the BES account but there is no trace of the three BIS accounts.I go back to Setup and the procedure starts again from the beginning.I am on Vodafone UK and the three email accounts are on Apple MobileMe (@me.com)
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