BB Torch :: Cannot Receive Messenger Message
Feb 12, 2012
I am using blackberry torch 9800.I have been using vodaphone when I arrived at UK in September 2011.I didn't have enough credit to auto resubscribe the BIS at 11 February 2012.I topped it up at around 9am that day and until now, 12 February 2012, I still cannot receive message from BBM.My friend said, they received my message but I cannot receive their messages (they said the message could not 'D' at all) I have tried to take out my battery and put it back on several times. I have also tried to uninstall and reinstall back my BBM application.
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May 25, 2011
Hi!I was talking to a friend yesterday, and all of the sudden she stopped receiving my messages in the BB Messenger. Now I can receive her messages (also they only appear as D, not R to her) but all messages I send to her only have the checkmark, not D or R (she is not getting my msgs). This is only happening with her, since I can talk with the rest of my contacts as usual.I have a Blackberry Bold 9000 (AT&T) running the most updated software.
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Jul 17, 2011
My Blackberry messenger refuses to send messages or receive updates!! I've had my phone for 7 months and have had no problems with it. I haven't changed my contract plan or anything but all of a sudden both BBM and FB stopped working!!I've removed and re-installed facebook and it still won't work. And I dunno what to do about the BlackBerry messenger!
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Nov 29, 2012
I've never had any problems with my BlackBerry Torch 9800 until today. I cannot receive text messages off one of my contacts but they are receiving my sent ones! I have restarted my phone by taking out the barrery and the SIM card 3 times with no change. As has my contact (he has a BlackBerry Curve). I have checked my Firewall settings (they are switched off) and neither of us are in each others blocked list.
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May 26, 2011
I just upgrade my BBM from v 5.0.1.41 to 5.0.3.22 but now I can't receive any picture sent in blackberry messenger. in the other phone it says "recipient was unable to save the file" I tried to delete and download again many times, but it still the same. I'm using blackberry curve 8900 OS 5.0.0.900 and blackberry messenger 5.0.3.22
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Aug 30, 2012
I'm having a problem receiving pics on bbm. I can send pics but just can't receive.It keeps saying my built in media support is full and my memory card is full. but its not.I have a 8520 curve, vodacom network. It just started recently. I could receive before. And I downloaded the new version of bbm some time back. I tried soft reboot and hard reboot.I've deleted and reinstalled bbm but nothing. my options under memory are set as media card support: ON,mass storage support on. I have a 8gig memory card.
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May 21, 2012
I Can't Add People Or Receive Invitations From Friends On My Blackberry Messenger..It Used To Work A few Months Ago But Now It Don't. I have Updated It And It Don't Work.
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Jul 30, 2011
After a reboot I receive an "uncaught exception: java.lang.error" message. I press "OK" and the phone seems to work fine. But what does the message mean
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Jun 7, 2012
1. I cannot receive ringtones or picture message through Bluetooth and can't receive either.
2. My blackberry messenger Pin cannot connect to other blackberry user.
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Aug 29, 2010
From 5 days now, I can't use yahoo messenger. I have a Bold 9000 and when I'm sending messenger to computer PC / MAC the person doesn't receive, on other telephones it does. I have friends with other models of blackberry and they have the same problem. Do you have a solution? I delete the application, I update... It's still working yahoo messenger on blackberry or not?
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Jul 2, 2012
Can I send/receive messages to/from Blackberry Messenger users?
Info:
iPhone 4S
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Jul 9, 2010
I received my upgrade on Monday - a shiney new Blackberry Bold 9700. After setting it all up and getting the phone how i liked it, I started to notice problems........
My Blackberry messenger either didn't work or sent & received messages hours after they were actually sent.The internet was painfully slow if it loaded at all.
If I tried to make calls it would rarely work either taking forever to connect or when it did try to connect, I would hear a triple beep repeatedly as though there was a problem.When people tried to call me, they would go straight to my voicemail even though I was not on a call and had full signal.
My network provider immediately agreed to replace the handset and get me a new one out the next day and today I received the new handset. I've come home, tried to make a few calls on the handset before setting it up and all I am getting is an SOS symbol where the signal symbol should be and I am not able to make calls or do anything else.
I tried to restore the backed up file from my last handset and although it restored my numbers & text messages as well as my background image & alarms, it has not restored my programmes that I had installed and it has not restored my email and facebook settings. Am I doing something wrong or do I have another faulty handset?
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Feb 13, 2010
I've had by BB for about 3 week now and loving it
I have one problem though. I noticed today when I was chatting with one of my contacts in BB messenger, I was not seeing what I was typing in the message bar. Only when I pressed send did I actually see the message. This only happened today and with this contact only.
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Jul 21, 2010
I can receive message from other phones but I can't reply or send them back message.
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Mar 17, 2011
I have been trying to upgrade/update BBM, but receive either an error message or username/password incompatible message. How do I get this cleared up? The same thing happens with other App updates.
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Mar 7, 2012
My msn messenger fails to received any message. I already contacted my service provider but can't help either. I already try took out the phone battery and sim card but no help as well.
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Oct 25, 2011
I recently took out a contract on Vodaphone, but wanted to keep my old O2 number from my previous contract. My BBM was working fine before the number was transferred accross, but now if I send a message, a tick appears to say its been sent, but there is no 'D' to say delivered, and the recipient doesn't recieve it.
Are there any phone numbers or email addresses I could use to talk to someone about this? Or are these forums the only way to get support?
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Dec 1, 2014
I can send a message to someone but then I have to close the app and re open it to be able to send another message to them. (Ever since I installed 8.1.1)Â
iPhone 6 16GB
Info:
iPhone 6, iOS 8.1.1
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Mar 22, 2010
please help i have a bold 9700 and have the latest blackberry messenger on the phone. one day i turned it on and the icon at the top of the screen showed i had a new message. after looking everywhere there is no message to be found. after numerous battery pulls and resets the icon is still there. i even brought to ATT today and there reps couldn't help me.
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Jul 24, 2010
I'm not onto my second BB8520 and this on T-mobile UK contract. Everything is fab, however, BB Messenger constantly displays 1 new message icon...There definitely isn't. Tried hard reset 4 times with no luck. Been like this for 4 days and it really irritating plus with the red notification light flashing all the time it can't be doing my battery much good either!
Is anyone else having the same problem? And how can I solve this? I really don't want to have to either wipe my phone or remove BBM!
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Apr 8, 2010
I've just recieved a message off a couple of contacts via BBM claiming to be a message from RIM saying that the BBM servers are full and if users do not send the message to all of their contacts on BBM then RIM will assume they are inactive users their BlackBerry Internet Service will be deactivated.
The text of the message was in blue, and had a link at the end 'www.blackberry.com/inactiveusers' which doesn't exist.
Surley this is a virus? I have deleted the message and haven't sent it on.Anyone else had this message? Is it a virus or is it genuine?
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Mar 3, 2010
quick question, couldnt find it... while chatting on the msn messenger, my bb 9700 doesnt warn me (sound&vibrate) when i have a new message
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Aug 28, 2012
i have a brand new unlocked blackberry torch but for some reason i cannot use my bbm or any of the services associated with it. i contacted my carrier and everything that is suppose to be done is, but i still cannot use the bbm?
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May 6, 2011
Whenever I click on or tap the messenger icon on my torch nothing happens. I have tried deleting and reinstalling the app but no joy?
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Jun 24, 2011
When I click on it it displays something like
Unknown exception
javalong. pointer. exception
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Dec 13, 2011
How do you uninstall blackberry messenger? It won't uninstall the usual ways and a bunch of methods I googled don't work either.
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Apr 29, 2010
All my pals are suddenly getting into Blackberry Messenger. For some reason i do not have the icon on my 8300 and whenever i try to download it i get a not compatible message back. can anybody out there help at all?
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Aug 22, 2010
On all other blackberrys I have messed with I was able to delete blackberry messenger just like any other application. On this torch though, I have tried to delete it from the phones application list, from the desktop manager and have tried to delete it during a device software upgrade.In none of these situations was I able to remove it, the option is always greyed out. How can I delete blackberry messenger on my torch?
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Jul 10, 2012
I just bought my torch around a weeok ago, and I can't see someone else display picture in BBM and everytime i tried to do the messenger status is always failed and keep saying retry.How to activate the messenger status.
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Jun 5, 2012
My BBM is not working. I try to add people by scanning their barcode in and it says that they are pending. But when I ask people if they got the invite they don't. I try to add people by putting in their PINs and it does the same. They try to add me and it says that I'm pending but I didn't get the invite.
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Nov 6, 2011
I have been trying to setup BBM on my phone, somehow i have created a username with no other information attached. Since then i have created a legitimate account with a different user name, but i can't work out how to remove the fake account to activate the BBM service.
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