BB Torch :: Email Messages Are Not Being Delivered To It
Sep 8, 2012
My email was hacked so I set a new password and added security questions. All good there. But email messages are not being delivered to my blackberry until I validate the new password on BlackBerry Internet Service. I cannot seem to access the BlackBerry Internet Service - on my device, under SetUp, Email Accounts, Internet Mail Account it asks for my User name and Password. I cannot find that nor can I find a way to create one - I've tried searching the BlackBerry site as well as my wireless provider (AT&T) site, but to no avail.
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Sep 16, 2011
i have the exact problem. I have a 9800 , and my bbm messages are not being delivered, and only stays a tick...i tried the advice mentioned above, and the problem still persists.
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Nov 30, 2010
i've change my YM password, now email messages are not being delivered to my BB device. I have validate the password in the BB Internet Service on the Home Screen, Setup, Email Setting. But when I do that, there's message that my user account is wrong.
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May 21, 2011
Blackberry 9800
V6.0.0.448 Platform 6.4.0.210
Carrier: Rogers
Issue: BBM Messages are not being delivered or received.I can type out the messages and send, but they are not delivered and I am not receiving any bbm messages. I can send the same message 10-15 times and one may be delivered.Text messages work, and my browser is working, both on data and wireless. Was working fine last night, the issue started today. Have performed both soft and hard reboots, no change.
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Mar 23, 2012
These are the problems I've been having:
- Messages are not delivered (or they are delivered hours later)
- I sometimes don't receive messages (or I receive them hours later)
- I type in blue (so I think it's an iMessage) but then when I send it turns green.
You can't imagine the consequences of this and how it affected my relation with my girlfriend !!I switched it off and I don't care to find a solution (the same with iCloud).
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Sep 24, 2011
My BBM's are nor being delivered, they have a tick next to them but don't get the D and R to say they have been delivered and read
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Aug 6, 2011
my messages are not being delivered. i tried everything..
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Dec 7, 2010
My bbm has been acting up lately. It will be working fine, and then all of a sudden it just won't deliver any messages to a particular contact. I can received messages from them, it just won't deliver mine. This has happened to me twice now, to two different contacts, but I've had no problems with any other contacts. I've tried pulling my battery, backing up my phone, and deleting and then re-adding the contacts, but I'm still not having any luck.
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Mar 20, 2012
Some of my text messages have recently appeared delivered but are not received. What to do?
Info:
iPad 2, iOS 5, one iPad 2 and one iPhone 4S
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Jun 1, 2012
i have jailbroken my iphone and i currently don't have a SIM card, according to every website i have set up my iMessage account right but everytime i send a message to someone it says "Not Deliverd". I have an active wireless internet connection and my iphone is connected to the wifi (Tried the DNS), but still doesnt seem to send any messages? Is there a possibility that there's someting wrong with the phone it's self or i might have the wrong things on in the settings?
Info:
iPhone 4, iOS 5.1
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Jun 25, 2012
I am receiving text messages from a friend, but she can't receive mine when they are sent as an imessage. She and I both have iPhones. I've reset my phone, updated my routing with my carrier, to no avail.
Info:
iPhone 4, iOS 5.1.1
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Sep 5, 2014
This problem started today. All singular imessages are not responding in this way, so far only the group. After researching I have done the following so far and nothing is working.
1. Turn off/on the phone.
2. Checked for updates. (none)
3. Reset the factory settings.
4. Cleared and re-entered icloud name/password.
5. Turned off/on "group messaging", "mms", AND "sms" just to be sure.
6. Made sure "send/receive" has both icloud and cell number.
I just came home from an international trip and am wondering if some settings or restrictions may be limiting the group messages.
Info:
iPhone 5c, iOS 7.1.2
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Mar 8, 2010
My Blackberry is set up to block all incoming SMS messages from unknown senders . Unfortunately when the Blackberry device blocks a text message, it reports to the sender that the message has been delivered to my phone (delivery receipt/mobile ack.) . I think this is a malfunction which blackberry should address in the next version of the software.
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Oct 12, 2011
I just got a BlackBerry 9780, and I had been using the BBM for only a couple days and it seemed fine. All of a sudden the messages I was sending no longer had a D above the tick mark, and I haven't been able to get one to go through, nor has anyone responded to my messages.
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Jul 9, 2015
I just got my 1st smart phone: Samsung s6. Yesterday I texted my husband (he has an iphone), i didn't text him. I had ' failed to deliver ' messages. However, i can receive his text. I can't text out.
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May 21, 2012
I have an AT&T 4S and I'm dating someone with a Verizon iPhone. She doesn't receive several of my messages, and needless to say
I've tried resetting Network Settings, turned off iMessage, rebooted our phones, etc.
Info:
iPhone 4S
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Jun 16, 2011
I'm having an issue where my BBM messages to one contact are being displayed with a ticked D on my device. However my contact is not receiving any of the messages. The contact can however still message me fine and they all come through without a problem. There is sometimes a slight delay on the messages coming through to me but not very often.
I've tried a hard reset by pulling the battery out of my phone while it is switched on. Infact I have tried this several times and it has not produced any results. Any messages i send to my contact always have a ticked D next to them when they have been sent. I have a blackberry Bold 9700.
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May 3, 2012
since a few days I have a strange iMessage problem. When I write an iMessage to someone from my iPhone it shows up as not delivered after a few seconds, but the message does arrive at the recipient. If I look on my iPad the same message looks ok, it shows the delivered/read status perfectly normal. When I switch devices, the problem exists the other way around. I get the not delivered status on my iPad but the same message shows up OK on my iPhone. The problem exists on different WiFis and on the 3G network.I already tried to "reactive" the iMessage service on my iPhone but to no avail.
Info:
iPhone 4S, iOS 5.1
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May 29, 2010
Just upgraded to .656 and now I don't get confirmation of text messages being delivered. I've set and saved the settings to ON, but its flicking back to OFF.Is anyone else having this issue? I'm going to roll back to my previous OS as it worked fine on there..
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Feb 24, 2010
Storm 2 (9550) from Verizon running v5.0.0.607 (Bundle 1020, Platform 4.2.0.275)
Why would SMS messages sent directly from a BB Curve on the Verizon network to my Storm 2 be delivered to my BB Messenger IM client as a Chat immediately, and then a number of minutes later the same SMS (from Curve) is sent to my SMS client (Storm 2).
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May 12, 2012
Just recently I've had 3 text messages that were sent by iMessage that were shown as delivered, but the recipients never received them. I've turned it off for the time being, as I can't risk messages being shown as Delivered, and they're not!
Info:
iPhone 4, iOS 5.1
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Apr 20, 2012
I just got a replacement iPhone 4s and now whenever I iMessage someone, it shows that I sent it from my email and not my cell number. People that save my contact info have just added my email to my info and now it shows up as me, but for those who don't need to know my email, how do I change this to just show it sending from my cell number???
Info:
iPhone 4S, iOS 5.1
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Apr 21, 2012
An e-mail has been in the out box for 15 hours and is using up all of my data plan. How can I stop this?
Info:
iPhone 4S
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Nov 30, 2010
Having issues with BBM - I'll send a message and it says it's delivered but until I restart my Torch it never gets received. All other apps are fine (Twitter, Facebook, Messages, etc.) - it's just BBM.
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Jun 8, 2012
I have always received emails up until yesterday.I received an email from Blackberry that my emails are not being delivered to my BB device and to go to my setup option and enter my email.Every time I enter my User name (my yahoo email address). I get a message"the user name is invalid.A user name must be at least 4 characters). My yahoo address is longer than 4 characters.
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Sep 10, 2012
I have recently added my company email on Blackberry Torch 9800. Whenever I get any mail on my BB and I read it, while Outlook is not open on my laptop, the mail is not delivered on my laptop at all. I have already ticked the "leave a copy of messages on Server" in accounts settings.
Further, I receive mails on my BB in bunches after a gap varying from 20 mins to 1 hour after the sender has sent the mail to me. I receive from 4 - 10 mails at one single time, but not as and when they are posted. After facing these problems, I upgraded the OS to 6.0.0 bundle 2647, however the behavior has not changed.
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Oct 5, 2011
I received an email on my Blackberry Storm 9530 that stated emails were not being delivered to my email address, and then gave me instructions to "validate my password". I went to my email settings on My Blackberry and put in what I thought was the password, but that failed. I tried a couple of others, but those failed also. Then I went to the Blackberry Internet Service website and reset my password there, but it still did not work. I noticed when I went to "Account Details" on the Blackberry website, the password was only 10 characters long, nothing close to any passwords that I might have used. I have Verizon Wireless, but should maybe mention that my email address has been supported by AT & T U-Verse for the last few years, and one month ago I cancelled U-Verse internet and went with someone else. When I delete e-mails on my Blacberry, they do not delete on my computer email
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Nov 12, 2012
3 email accounts - all from different providers (Work, Home and Hotmail) BB is not receiving new emails and I can not send e-mails from any of the accounts When I go to setup - EMail accounts (3) - I get "Checking for updates" (3G full bars servcie also tried when the bb is picking up my home router) After "Checking for updates" the bb message is "connecting to email settings" then "Your device had a problem connecting to the server."
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Oct 8, 2011
after I synchronized my new Torch 9810 with my computer, all of my emails on my device are being truncated and I can't view them.
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Mar 13, 2012
Is it possible for a text message to show "delivered" but actually not be delivered. I sent a text, received the "delivered" notation and the recipient is saying that they did not receive it.
Info:
iPhone 4
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Jun 23, 2012
When I send an imessage through my iphone it delivers and the other person receives it, but on my phone it says "Not Delivered". When the other person sends to me, it does the same. Here is what I have done so far:
Reboot the phone Reloaded the firmware Disabled/reenabled imessage. Turned off "Time Zone Support" iMessage works fine on my iPad, doesnt work at all on my Mac.
Info:
iPad (3rd gen) Wi-Fi + Cellular, iOS 5.1.1
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