BB Torch :: 9800 BM Messages Are Not Being Delivered Or Received
May 21, 2011
Blackberry 9800
V6.0.0.448 Platform 6.4.0.210
Carrier: Rogers
Issue: BBM Messages are not being delivered or received.I can type out the messages and send, but they are not delivered and I am not receiving any bbm messages. I can send the same message 10-15 times and one may be delivered.Text messages work, and my browser is working, both on data and wireless. Was working fine last night, the issue started today. Have performed both soft and hard reboots, no change.
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Sep 10, 2012
I have recently added my company email on Blackberry Torch 9800. Whenever I get any mail on my BB and I read it, while Outlook is not open on my laptop, the mail is not delivered on my laptop at all. I have already ticked the "leave a copy of messages on Server" in accounts settings.
Further, I receive mails on my BB in bunches after a gap varying from 20 mins to 1 hour after the sender has sent the mail to me. I receive from 4 - 10 mails at one single time, but not as and when they are posted. After facing these problems, I upgraded the OS to 6.0.0 bundle 2647, however the behavior has not changed.
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Jun 23, 2012
When I send an imessage through my iphone it delivers and the other person receives it, but on my phone it says "Not Delivered". When the other person sends to me, it does the same. Here is what I have done so far:
Reboot the phone Reloaded the firmware Disabled/reenabled imessage. Turned off "Time Zone Support" iMessage works fine on my iPad, doesnt work at all on my Mac.
Info:
iPad (3rd gen) Wi-Fi + Cellular, iOS 5.1.1
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Sep 16, 2011
i have the exact problem. I have a 9800 , and my bbm messages are not being delivered, and only stays a tick...i tried the advice mentioned above, and the problem still persists.
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Sep 8, 2012
My email was hacked so I set a new password and added security questions. All good there. But email messages are not being delivered to my blackberry until I validate the new password on BlackBerry Internet Service. I cannot seem to access the BlackBerry Internet Service - on my device, under SetUp, Email Accounts, Internet Mail Account it asks for my User name and Password. I cannot find that nor can I find a way to create one - I've tried searching the BlackBerry site as well as my wireless provider (AT&T) site, but to no avail.
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Mar 23, 2012
These are the problems I've been having:
- Messages are not delivered (or they are delivered hours later)
- I sometimes don't receive messages (or I receive them hours later)
- I type in blue (so I think it's an iMessage) but then when I send it turns green.
You can't imagine the consequences of this and how it affected my relation with my girlfriend !!I switched it off and I don't care to find a solution (the same with iCloud).
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Mar 12, 2012
My torch 9800 has not received any e-mail since Friday. I noticed that I am not connected to the Blackberry Enterprise Server. What do I need to do to correct this?
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Aug 13, 2010
I was told that when you send a text message with the the Torch it puts a check by the message when it sends and that it will place and "R" beside the message when the other person opens the the text. Can anyone tell me how to turn that option on?
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Apr 23, 2012
Imessage is showing it's been delivered but it's not getting received by a few contacts.
Info:
iPhone 4S
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Aug 21, 2014
me and my friend both have iMessage but on his end it, the messages are green, and every time I send him an iMessage it says it has delivered but he does not receive it.
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Jul 1, 2014
It doesn't say it's not delivered right away but a minute after it was sent. I don't use any other devices for iMessage. I was in a group chat with two other people and they were having the same problem. I've tried resetting my network settings then I reset all settings and it didn't work. I also tried turning off iMessage for a while and it didn't work. What's up with this?
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Sep 6, 2011
Is it possible for a 3rd party to able to obtain a printout of bbm messages sent/received?
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Sep 1, 2012
First time for me on this site and the first time for me with a Blackberry Torch (was and IPhone user) preview text messages when received and the screen is locked?
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Nov 15, 2011
For about a month now , my phone has been having problems sending text messages. Some people receive them just fine, some people receive boxes instead of letters, and some people receive blank messages. Sometimes people just don't get anything. My phone registers that they have sent, but they never receive the message. I have also tried restarting my phone and taking out the battery many times.
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May 9, 2011
I have the black berry torch 9800. I cannot get into text messages. When I click on it it says: Uncaught exception:Java.lang.indexoutofbounds exception.I called att&t, they told me I need to update the OS, I tried to from my device, it takes forever saying preparing to download then I get a message saying Update cannot continue. Update ising blackberry desktop manager on your computer.Version says 6.0 bundle 2342, which I dont see any mention of this anywhere on the web.I tried using Wi-fi only, then att&t network only, then both, it still will not download. I want to get to my text messages.
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Aug 13, 2010
Wondering how do you select multiple messages so you can delete them in one operation? I know how to delete prior but that's what I want to do. So easy on my old bold.
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Dec 29, 2011
I'm a 9800 user and I was wondering if I could receive the messages that were sent to me in the time I blocked everybody after disabling the block?
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Jun 11, 2012
I have a Torch 9800. Ever since I got it, I've noticed that, occasionally, messages will not show up in my inbox. My phone will buzz when I receive them, and I'll have the "new messages" icon on the homescreen, but clicking the messages icon brings me to an empty inbox.
I've noticed this behavior impacting email (my gmail account is the only one I have going to the blackberry), text messages, and two different third-party chat clients.
I don't have any messages being filtered to different folders or anything like that. Clicking "View Folder" verifies that my inbox is selected.
But here's where it gets weird: if I compose a new email and send it, when I return to the inbox, all the messages appear. It's almost as if the inbox is having a problem displaying the message list, but once I force a new item to display (the newly sent message), it shocks it back to life.
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Jun 6, 2012
i got a BB torch 9800 at the moment and about a month ago my text messages won't send well it sends up to a line of words over a line when i send the message it just dissapears. and i have noticed that my 'i' don't have the dot on top anymore its just a small line?
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Dec 22, 2011
When a text message is trying to be sent out a response of "network out of order" is displayed
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Aug 28, 2010
I remember when Hotmail messages used to come in a lot faster when I had my Bold 9700. Did something change recently on Hotmail's server?I called AT&T today and tried a few things and it looks like my Hotmail messages are coming in faster but still taking at least 5 minutes.My Exchange messages come in a lot faster as expected.Anyone else have this problem? I did delete all my accounts at least twice today. At one point only one email icon would appear (not including the messages icon) but after deleting the one that didn't appear, it fixed it.Hotmail still slow though.
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Aug 15, 2010
I had this problem on my prior 9700. What happens is when I open up an unread text message it always doesn't show that text on the screen. Instead it brings me to a random part of the conversation(although it is usually the same part over and over). This is very small, but very annoying indeed. I was wondering if there was anything I could do to fix this issue
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Oct 6, 2011
I have a backup from Torch 9800 and trying restore it on Bold 9900.
Unfortunately restoring the messages is not completed. It stops on 50%. (Messages backup is around 7000+)
Is there any issue with the version of the OS of the phone?
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Mar 7, 2012
My Torch 9800 has stopped receiving text messages from the USA - I am UK resident and in the UK currently, I am receiving other texts from the UK and South Africa?
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Aug 12, 2012
I have attached my shiny new Torch 9800 to my PC with the USB cable and, having potato digging fingers, I would like to be able to send text messages from my PC keyboard.
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Sep 30, 2012
For the past 4-5 days I have only been receiving some of the emails that are on Yahoo Mail when checked online. There doesn't seem to be a pattern. Two emails from same sender - sometimes only one will be on BB inbox. There are not any filters set up on the BB.I have tried resetting to factory default and restoring to a backup from BB Desktop. I can send emails fine from the BB - sometimes the auto BCC works sometimes not. The Torch is about 11 months old and worked perfectly prior to this.
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Sep 24, 2011
My BBM's are nor being delivered, they have a tick next to them but don't get the D and R to say they have been delivered and read
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Aug 6, 2011
my messages are not being delivered. i tried everything..
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Dec 7, 2010
My bbm has been acting up lately. It will be working fine, and then all of a sudden it just won't deliver any messages to a particular contact. I can received messages from them, it just won't deliver mine. This has happened to me twice now, to two different contacts, but I've had no problems with any other contacts. I've tried pulling my battery, backing up my phone, and deleting and then re-adding the contacts, but I'm still not having any luck.
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Aug 14, 2010
Under the clock when I get a new text or missed call I can click on the notification symbols and it pulls up my calender unread texts and phone calls. Postings from facebook and twitter and BBM groups as well (if there's an unread message of that type) but how do I get it to display my unread BBM messages does anyone know??
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Aug 16, 2010
After I read a text message, it still appears under "Messages" on the Today screen. I even tried deleting the message but it still is there. Any sugguestions?
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