BB Torch :: 9800 Cannot Get Into Text Messages
May 9, 2011
I have the black berry torch 9800. I cannot get into text messages. When I click on it it says: Uncaught exception:Java.lang.indexoutofbounds exception.I called att&t, they told me I need to update the OS, I tried to from my device, it takes forever saying preparing to download then I get a message saying Update cannot continue. Update ising blackberry desktop manager on your computer.Version says 6.0 bundle 2342, which I dont see any mention of this anywhere on the web.I tried using Wi-fi only, then att&t network only, then both, it still will not download. I want to get to my text messages.
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Dec 29, 2011
I'm a 9800 user and I was wondering if I could receive the messages that were sent to me in the time I blocked everybody after disabling the block?
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Jun 6, 2012
i got a BB torch 9800 at the moment and about a month ago my text messages won't send well it sends up to a line of words over a line when i send the message it just dissapears. and i have noticed that my 'i' don't have the dot on top anymore its just a small line?
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Dec 22, 2011
When a text message is trying to be sent out a response of "network out of order" is displayed
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Aug 15, 2010
I had this problem on my prior 9700. What happens is when I open up an unread text message it always doesn't show that text on the screen. Instead it brings me to a random part of the conversation(although it is usually the same part over and over). This is very small, but very annoying indeed. I was wondering if there was anything I could do to fix this issue
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Mar 7, 2012
My Torch 9800 has stopped receiving text messages from the USA - I am UK resident and in the UK currently, I am receiving other texts from the UK and South Africa?
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Aug 12, 2012
I have attached my shiny new Torch 9800 to my PC with the USB cable and, having potato digging fingers, I would like to be able to send text messages from my PC keyboard.
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Aug 8, 2011
My 9800 has suddenly stopped receiving text messages for the last week
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Jun 28, 2011
And there's no option that AT&T or myself can find to disable this. How do I tell this piece of **bleep** phone to never delete my text messages? The only app i have installed is Facebook and I have over 300 MB of application space and multiple GBs of data storage space. I only have this problem with text messages too, emails older than 30 days are still on my phone. What's going on?
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Oct 8, 2011
Just yesterday my Torh 9800 stopped receiving text messages - I can send them but I just don't receive them. I have tried the usual "take the battery out and restart" but it still won't work! Also, it has stopped telling me when I have voicemail, but the little sign that I have voicemal never goes.
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Aug 20, 2010
anyone else notice that when you're typing a plain old SMS message, it doesn't auto correct?
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Sep 4, 2010
How can you send a SMS or MMS text on the 9800? On my Bold there was an option to send either or, but on my Torch, I don't see an option. PS. I watched the videso and read the reviews and didnt see any answers.
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Aug 24, 2010
Is there any way to create a sms/text message folder instead of going through messages and having it seperate, not all together in one.
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Aug 18, 2010
The bar on the top of the screen between the "select a profile" and the "search magnifying glass" where the notifications pop up not sure what that page is called but in this slide down screen under Text Messages I have a text message that is staying at unread. Even though I have deleted the text message and I've tried everything to try and get it to go away. Today I have a Blackberry Messenger Message that won't delete as well. Does anyone else have this problem and figure out a way to refresh and get ride of it? I've tried turning the device on and off a few times but doesn't fix the issue.
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Aug 13, 2010
Wondering how do you select multiple messages so you can delete them in one operation? I know how to delete prior but that's what I want to do. So easy on my old bold.
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Jun 11, 2012
I have a Torch 9800. Ever since I got it, I've noticed that, occasionally, messages will not show up in my inbox. My phone will buzz when I receive them, and I'll have the "new messages" icon on the homescreen, but clicking the messages icon brings me to an empty inbox.
I've noticed this behavior impacting email (my gmail account is the only one I have going to the blackberry), text messages, and two different third-party chat clients.
I don't have any messages being filtered to different folders or anything like that. Clicking "View Folder" verifies that my inbox is selected.
But here's where it gets weird: if I compose a new email and send it, when I return to the inbox, all the messages appear. It's almost as if the inbox is having a problem displaying the message list, but once I force a new item to display (the newly sent message), it shocks it back to life.
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May 21, 2011
Blackberry 9800
V6.0.0.448 Platform 6.4.0.210
Carrier: Rogers
Issue: BBM Messages are not being delivered or received.I can type out the messages and send, but they are not delivered and I am not receiving any bbm messages. I can send the same message 10-15 times and one may be delivered.Text messages work, and my browser is working, both on data and wireless. Was working fine last night, the issue started today. Have performed both soft and hard reboots, no change.
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Sep 9, 2010
My Torch had a previous owner and their signature is still popping up in txts etc. (Even though I am using it on T-mobile and they weren't) How do I go about editing the signature and where do I find this option?
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Aug 15, 2010
I would like to send a group test to more than the people at a time. I just bought the new 9800 torch. It does not appear to allow more than the. I find that disappointing and hard to belive. I used the bold 9700, before I bought the new torch, it allowed me to send out a group text to over thirty people with no problem. Does anyone know how to send a group text to over ten people on the new torch?
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Aug 24, 2010
I recently got the Torch 9800 and was wondering if there is a way to send a mass text out.I've already created a group in my contacts which contains about 200 members, when I try to send a text out to the group I get a message saying I can only text 10 ppl at a time.Previous BB versions didn't have this limitation, why regress? My Nokia E71 did it just fine as well on at&t.I assume it's a limitation imposed by at&t; if I were to have the phone unlocked, would it remove this limitation?Is there any way I can work around this "flaw"?Plz help, I'm addicted to this dam phone now and would hate to give it up.
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Aug 9, 2010
Anyone else a messageoholic like I am? I am extremely ready to upgrade to this phone for its notifications, social media aspect, and (of course) the keyboard. I will def miss my 9000 keyboard tho.BUT if actual text messages show up in the notifications as opposed to only emails, I will be happy
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Mar 17, 2011
I haven't found a resolution to my missing text message icon on my BB Torch. It was there a few days ago but it has since disappeared. I read and tried a few things. It doesn't even show up in the menu (device/delete data) after I sync'd. I do receive messages but without notification. Also the character length is only 28 per message (incoming). Outgoing is OK. Contacts are all there.the SMS in the menu there is ticked. Also I do not receive FaceBook notifications.
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Aug 23, 2010
After only a couple of days with my torch and not having modified it all, all of a sudden when I click on the TEXT message icon, it just shows my regular inbox.It used to show only SMS messages and was really cool. Now it shows emails and all!
I dont see anywhere to change this back to the original behavior. I did a hard reset with no luck.So far I love my phone even with the minor annoyances like it hangs for a few seconds after unlocking it everytime, fine I can live with that. But I really want to fix this text message thing
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Aug 28, 2010
I remember when Hotmail messages used to come in a lot faster when I had my Bold 9700. Did something change recently on Hotmail's server?I called AT&T today and tried a few things and it looks like my Hotmail messages are coming in faster but still taking at least 5 minutes.My Exchange messages come in a lot faster as expected.Anyone else have this problem? I did delete all my accounts at least twice today. At one point only one email icon would appear (not including the messages icon) but after deleting the one that didn't appear, it fixed it.Hotmail still slow though.
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Oct 6, 2011
I have a backup from Torch 9800 and trying restore it on Bold 9900.
Unfortunately restoring the messages is not completed. It stops on 50%. (Messages backup is around 7000+)
Is there any issue with the version of the OS of the phone?
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Sep 30, 2012
For the past 4-5 days I have only been receiving some of the emails that are on Yahoo Mail when checked online. There doesn't seem to be a pattern. Two emails from same sender - sometimes only one will be on BB inbox. There are not any filters set up on the BB.I have tried resetting to factory default and restoring to a backup from BB Desktop. I can send emails fine from the BB - sometimes the auto BCC works sometimes not. The Torch is about 11 months old and worked perfectly prior to this.
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Sep 2, 2011
I have a bb torch, need to recover deleted text and mms from about a month or 2 ago, since those messages were deleted, there has been a lot of text message activity and deletion.The corporation i work for has sent the device off to 'forensics' (not sure who to)What is the likelyhood of these texts being recovered?off the device or the sim card.I do not have a backup file.I dont think i had the 'save to sim' option checked.
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Jul 9, 2011
One day it was working, and then i noticed every word i type is underlined like it may be misspelled. I tried removing the battery but it didnt help. What do i do. The auto correct doesnt work. Im should b corrected to I'm but it isnt as you can see by this message.
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Aug 15, 2010
Ok I have noticed that on the Torch the text tone is the same for everyone even if you assign a ringtone and tone for message for a contact. Before on the 9700 when you received a text, e-mail whatever tone was assigned to that contact came through. I guess that feature is gone.
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Sep 11, 2010
I really like the torch, but I've looked all over the settings for a fix to this:
When I open up an SMS conversation, it doesn't always open to the most recent entry, even if I was on the most recent before closing the conversation. I then have to attempt the tricky "flick the track pad up just enough to get to the bottom without actually putting the cursor in the message" maneuver just to get to the bottom.
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Aug 13, 2010
I was told that when you send a text message with the the Torch it puts a check by the message when it sends and that it will place and "R" beside the message when the other person opens the the text. Can anyone tell me how to turn that option on?
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