BB Torch :: Device Got Wet In Salt Water

Jun 8, 2012

I have forgotten my device in my pocket while swimming in Sea Water. Eventually , the device got water damaged , I've taken out the battery, used the hair drier and still didn't work. All My concern is how can I retrieve the data on my Device Memory. Most important the Media Files (Photos, Videos...etc),

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BB Curve 8300 :: In Salt Water / No Backup In 4 Months / Can Retrieve Info

May 9, 2010

My friend dropped my handbag into the sea a week ago.My blackberry curve got wet but not soaked. Ive dried it out as best I can, but it still wont switch on.I havent backed it up in over 4 months! Im gutted that all my information may be gone for good..Is there anywhere I can send the phone to get it booted up for just long enough to retrieve my information? I dont mind paying for the service, as long as I get all my info back.

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Galaxy S5 :: How To Recover Data From Water Damaged Device Internal Memory

Sep 14, 2015

I have been traveling for 8 weeks and have hundreds of photos and videos on my s5 internal memory. Unfortunately I went swimming with my phone. I plan on buying another s5. Is there any way of transferring the internal memory module to a new phone and hoping that it's not also water damaged? I really want the photos from my trip. I am confident repairing phones.

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IPhone :: Water Damage Indicator Triggered Without It Being In Water?

Jun 13, 2012

My phone has been acting really strange recently (multiple apps shutting down, long app loading time, extremely bad battery life-- almost 20% decrease with 2 hour use) So I visited apple store today and they told me that all of the symptoms were due to water damage of my phone.

And water damage was least of my suspections. Okay so my phone has been near water, but never in it. I take my phone to the shower sometimes for music and that's the closest my phone got to water. The apple store showed me how the supposed to be white sticker inside the charging jack turned red and they told me that my warranty is now void.

They also told me that I need to pay $200 if I want a replacement and that there is nothing they can do when I told them that this phone has never been in water or suffered water related accidents.

I asked them if there was only one water damage indicator in a iphone. The person told me that there were four, two on the outside and two in the inside. He opened up my phone and told me that only one water damage indicator (external one) but they only need one indicator to turn red to void my warranty.

When I repeatedly told him that I never had my iphone near water he told me that it only takes one drop of water to trigger the indicator and that it could be anything like a raindrop. I think this is absurd.

Info:
iPhone 4S, iOS 5.1.1

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BB Curve :: Have Water Damage While The Water Damage Indicator Is Inactive (white)?

Sep 21, 2012

Is it possible for a phone to have water damage while the water damage indicator is inactive (white)

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BB Torch :: Lost Device Password - Device 9810 Locked

Sep 12, 2012

My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.

After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.

Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.

I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.

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BB Torch :: Transfer Pictures From Old Device To New Device?

Aug 12, 2010

I was told I would be able t bring pictures from my old device, but when I did the switch device on Desktop Manager, everything EXCEPT my pictures came over to the new device?

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BB Torch 9800 :: Torch / Moving Pictures From Device To Media Card

Aug 30, 2010

On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?

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BB Torch :: Adding A New Device?

Aug 7, 2012

My last phone was the pearl and it was slowly dying. A girlfriend of mine had a very new ish torch she no longer used. I have switched all the data and third party applications to the torch using the desktop manager however I can't get the app world or my e-mail working. When I log in to the App world via the computer it doesn't show the Torch as a possible device. It still has the pearl and the playbook. I need help as I believe that it thinks the torch is still the pearl and wont let me activate my e-mails or get the app world. Do I need to get rid of the Pearl on the desktop manager?

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BB Torch :: Change The ID Associated With A Particular Device?

Nov 10, 2011

How do I change the BB ID associated with a particular device? I have recently been given a new BB Torch 9860 by my employers so I now have 2 BBs. However, during setup I associated the new phone with my BB ID that is still in use on the other phone but it doesn't look like I can run both devices with the same ID - so so how do I remove the ID from the new one?

I will be keeping both phones so I guess I will need seperate IDs for both?

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BB Torch :: Device Is Not Recognized Via USB?

Oct 31, 2011

When I connect my smartphone to my desktop computer via the USB cable, the computer fails to recognize the device. I have attempted reinstalling Blackberry Desktop Software multiple times. My desktop is a windows pc that is running Vista. I am currently running version 6.1.0.35 of Blackberry Desktop Software.

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BB Torch :: How To Unlock My Device

Jun 30, 2012

I bought a used 9800 and wanted it unlocked for my network but at the shop they said ten attempts had been made to unlock at some point so the phone is locked to another network so i cant use it.Is there a fix for this.

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BB Torch :: Move BES Device To BIS?

Jan 12, 2010

My Mother may get a Business BlackBerry soon from the Supreme Council of Health here in Qatar, for sure It would be set uped over BES ( I think yes ), We usually spend our holiday at Egypt in Summer, so using The Supreme Council of Health line would incurr high Roaming charges in Egypt, and I don't think they will accept paying such a great bill lol specially that she is going on a holiday not a business trip.So, Can she get a Local SIM there and activate BIS over it, or she won't be able because the BlackBerry PIN is linked to a BES account on another Line/Network-Provider/Country.

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BB Torch :: Device Can't Be Recognized By O2?

Oct 17, 2012

I recently dropped my phone in water, and as a result it wouldn't work (obviously!). I took it to get fixed, and the entire back was replaced. This resulted in me getting a new bbm pin etc. I was told that this would work fine, and that I would still be able to use bbm and my wireless internet (such as bbm, twitter, facebook etc) When I called o2 to have my blackberry services reactivated, they told me that "the device cannot be recognized" Now I'm wondering what else I can do. Is there anything I or o2 can do to fix this problem? Or perhaps the shop that fixed my phone?

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BB Torch :: First Device Ever Is A 9810?

Jan 23, 2012

I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons.

1- The big screen.
2- The touch screen with the sliding keyboard.
3- Latest OS.

As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810.

For a new Blackberry user like me, I couldn't really figure out much differences between the three phones.

Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.

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BB Torch :: Add New Device Setting PIN?

Jul 2, 2011

I updated my Blackbery Torch this morning, after it reset, I got 3 messages in my email.When you click on the messages is ask you "Add new device setting?" and when you click "yes", a new question pop up:The new settings are secured with a PIN that should have been provided to you. Please enter the PIN:

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BB Torch :: Add A Device On Protect?

May 31, 2011

how to add a device on black berry protect

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BB Torch :: Device Manager - Where Can Get It

Mar 16, 2012

Whenever I try to synch my Torch 9800 with my laptop a window pops up that says I need to instal a device manager. Background: After installing 7.0 the software always froze when I tried to synch. So I UN-installed it and installed version 6.0.1 again. WHO CAN HELP ME how to download and install that device manager.

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BB Torch 9800 :: Does DEVICE Support 7.2 Or 3.6?

Aug 5, 2010

I heard 2 different things so I just wanted to clear this up.

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BB Torch 9800 :: How To Exit AIM On Device

Aug 12, 2010

How do you exit the AIM app on the Torch? I started it by mistake and now the normal Menu->Close just hides the app in the background. How do I EXIT for real.Why do they make it so difficult while trying to make it so "pretty" and simple?

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BB Torch :: Add A Language Pack In My Device?

Aug 25, 2011

Have a Torch 9800 with the latest softawre (as downloaded by my network provider) and the latest Desktop software installed in my PC. My BB doesnt have the Italian language pack and i want somehow to import it. Tried to connect my device to desktop manager, then Applications (as i was indicated to do) then all my installed (from app world) applications appeared excet the Language and Input Support section (so that i choose and add the -extra- Italian language). there is nowhere i search in the desktop manager the option/selection for the Language and Input Support.

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BB Torch :: Can't Access The Appworl Of My Device?

May 17, 2011

I can't access the appworl of my device, due to an error in the blackberry ID. I created a lot of IDs but anyway I can't access.

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BB Torch :: Calendar Use Freezes Device?

Oct 12, 2011

Calendar is synched with MS Outlook. Recently found that trying to open calendar freezes phone, must restart. Get message "Uncaught exception: Application net_rim_bb_calendar_app(771) ... Application terminated."

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BB Torch :: Can't Find Maps On Device

Jun 10, 2012

I have BB Torch 9800. I can't find the BB Maps icon on my home screen. I have even tried the universal search but it is of no use. I have checked the applications installed on my device and BB Maps are installed there.

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BB Torch :: Device Is Unable To Start?

Oct 29, 2011

Recently, my blackberry just started displaying a "No Battery" symbol...I had switched off my device inorder to insert my SIM card, and after i tried to switch on the handheld, it displayed a "no battery "symbol... i let it charge for the next day.... and yet again..... it continued it's displayal of the same "no battery" symbol

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BB Torch :: Device Memory Cannot Be Read

Jun 13, 2012

i cannt repair it and format device memory cannot be read

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BB Torch :: Device Memory Has Errors

Apr 14, 2012

My device displays built in media storage not accessibl due to errors. I tried repair and format but all faile. My device memory status cannot be displayed.

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BB Torch :: Can't Login To BBID On Device

Nov 9, 2012

I cannot login to my BBID on my Torch 9860. I'm using the correct password and username, but I get a message saying "can't login to account". With the same username and password I can login to the account on my pc. I've changed the password several times, thinking I had forgotten it, but the result is the same every time.

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BB Torch :: Add New Device On Its Protect Online?

Nov 10, 2011

I had a BB Torch 9860 when it came out and sent back to Vodafone UK for replacement for exact same model, when i go online on blackberry protect i can still see old device there i have manage to remove it and i need to add this new one into it however i can not seem to find where the heck is the option to do that

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BB Torch :: Reset / Change Device PIN?

Sep 7, 2011

Got the Torch, paid for the BIS with my carrier... and now I can't register at the BIS site (mts.blackberry.com). My carrier says that apparently someone has already used my IMEI and PIN on that site, and they can't help me with that. They suggested I write to Blackberry support and request them to change my device PIN.

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BB Torch :: Pairing It To A Bluetooth Device?

Jan 16, 2012

I am unable to pair my device to my new Ford vehicle SYNC bluetooth system. When I search for the pin number that SYNC sends me and I enter that number into the block the block directly under the pin number block reads "empty" so I have no way to send back to SYNC the pin they have sent me in order to pair my device to the SYNC system in my vehicle

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