BB Torch :: 9860 Screen Has Gone Black?
Feb 10, 2012
My blackberry torch 9860 works but the screen is black. ive done a battery pull and have had it out for about half an hour at the most and put it back in...as soon as i put it back in a tiny hourglass shows on the screen then goes away and the scren stays black....how do i fix this!!
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Jun 15, 2011
hi my blackberry torch won't start up. i downloaded the new blackberry messenger after installing the latest update. It asked me for a reboot and then all of a sudden my blackberry won't start up. If i run it in safe mode i see battery charging for about 10 seconds and then battery with a red cross in the middle all over again.
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Sep 25, 2011
I broke the screen of my BB torch 9860, what's my solution to remplace?
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Feb 24, 2012
I have an issue with my Torch 9860, the screen is inverted (upside down and mirrored) Tired to downgrade and update
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Mar 24, 2011
My phone is the Blackberry Torch 9860, & my question how do I lock the rotating it, & keep it at horizontal. So let me know & also it running OS 7?
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Sep 21, 2011
I dont know if i'm the only one or the first one but here goes.Model: Torch 9860Operating system: OS 7.0 bundle 1465Pin <Personal Content Removed> My screen just stopped rotatin. it was doing it in the morning but in the afternoon it stopped rotatin.I've tried everything.I tried a soft reset a hard resetI even reinstalled OS 7 but i've read a post the foundedsolution was to go back to OS 6. something.But having a newly purchased telephone not dropped once i find it very silly to downgrade my Operating system.
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Nov 9, 2012
I tried updating blackberry msg, twitter and blackberry protect through app world, it asked for a reset after the installation, the phone got stuck on the boot screen, did battery pull a couple of times and still it was getting stuck at that exact point, finally reloaded the OS and it still didnt bulge, tried a couple of other OS downgrades and it's still stuck on the boot screen at that exact point
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Oct 28, 2012
i only changing my charging port and it showed dis problem....i have done everytin that needs to be done on the software section---security wipe,memory wipe,downgrade and upgrade OS,deleted apps---none worked....I think its more of a hardware problem than a software problem.
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Aug 27, 2012
my 9860 torch wont turn on white screen coming up sayin error 606
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Jan 7, 2012
I just got my new torch 9860 and cannot turn it on - I have on the screen a battery with a red cross ! does that mean that the battery is out of service ?it seems that it doesn't reload / charge the battery !?
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Nov 10, 2012
Since around 2 weeks I have a Torch 9860. Yesterday evening, when I was not using the device the Torch suddenly stopped functioning. When I turned it on again it said it was setting up but it didn't do anything. So after a few minutes I turned it off and on again but now it didn't react at all (so screen stays black, no button lightens up etc.). I can't get it turned on again, not even when I removed the battery for a few minutes. I also tried to charge it again as I wanted to be sure the battery was charged but this doesn't work either.
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Aug 30, 2012
i have been using my blackberry for the past five months when it suddenly went blank on me the phone just blanked off and the red light started blinking then the load screen with the hourglass and the load bar would come up but the bar wouldn't load and it would blank off again...i was told by the store that i bought it from that the software had crashed and that it would need to be reinstalled... long story short the software can't be reinstalled for whatever reason and i now have a very expensive paperweight
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Feb 9, 2012
As soon as i slide the screen up to type on keypad the screen goes black,when i close it it turns back on. Not sure what to do...
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Feb 10, 2012
My last post i had my model wrong, i have a blackberry torch 9810 and the screen has gone black. i can still call out if i know a number and still receive calls and text messeges but there is no picture on the phone. any ideas on how to fix it??
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Oct 7, 2011
My screen went black and even after removing the battery, trying to restart it, and randomly pressing buttons all it does is blink red at me. It acts like it is working but the screen stays black. How can I fix this?
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Sep 22, 2011
iv had my blackberry tourch for less than a week and suddenly the screen went black however all functions work, when i slide it open the keyboard lights up and all buttons work, i can make and recieve calls and txts. its just the screen that has gone black!
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Oct 24, 2011
the little black box in the center of the screen, it is dr
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Sep 30, 2012
i think my screen has gone as when the phone is switched on the keypad lights up but the screen itself stays black and it allows calls in and i can anwer them just not see whats on the screen can the screen be fixed ?
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Sep 19, 2012
my blackberry has been doing this thing lately where i'm using it and it just turns off without letting my know battery is low (and it usualy isn't even low) and today I recieved a phone call, I was speaking on the phone for less that a minute when it turned off.I tried to charge it and turn it back on, and now it's on, working (i'm still recieving messages etc) but theres nothing on the screen, it's completely black, not even a red lighttried taking the battery out, tried charging, nothings working It's had no water damage at all.
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Apr 15, 2012
The screen on my Blackberry Torch will all of a sudden go completely black. I know the battery is not dead, because the keyboard will be lit up. I checked & it has the latest OS. I've also hard booted it several times by pulling the battery. Sometimes I can get the screen to come back on. Sometimes I also freezes up when it comes back on. This is the first time I've had problems with my Torch.
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Dec 11, 2011
I did a bettery pull and when i replaced the battery my Torch 9800 slide touch screen goes black when I slide it up. The phone works otherwise. The screen works properly when the slide is in the down position.
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Oct 24, 2012
Screen has recently been blacking out. The problem occurs just as mysteriously as it starts back up again. I tried backing up phone and then doing an update without backup and then restoring. I removed battery both while plugged in and not plugged in. Not sure if this is a hardware or software issue, but it seems as if there are many posts with similar problems. I am two years into a three year plan and the cost of a new phone at this point is not great with the early upgrade fees.
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Jun 28, 2011
My screen goes black when I'm on a call & it doesn't let me see any incoming calls or messages until I end the call.
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Jan 6, 2012
Whilst I was sending a message my BB went black could not see a thing on my screen, I googled for a solution and had one via BB site to reload current software and to no avail now my phone is not working am not able to even access it anymore.
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Jul 31, 2011
This is the 2nd time this has happened to me with my Torch and I was curious to see if anyone else was having this problem.
On the left side of my screen its a black "cloud" that appears. When I look into my camera lens, it looks as if the framing that protects the lens from the BlackBerry's shell has fallen and is in the way of the lens, creating that "cloud".
I bought my first phone brand new from Rogers and literally maybe 2 days after my 30 day warranty this happened. I got Rogers to send me a refurbished phone (which by the way had some scuffs in it) and within a few months, this happened again.
Does anyone know if Rogers or BlackBerry will fix this for me? If not does anyone know how much it costs?
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Apr 18, 2012
Today my touch screen on my bb torch 9800 wouldnt work, I did a battery pull and now my phone wont switch back on. the screen is black and there is a red flashing light.
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Aug 18, 2012
my blackberry torch 9800 screen stays black, but my keyboard lights light up , my phone locks and unlocks and gets messages through , but my screens stays black and i can not see anything,
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Dec 20, 2010
After i deleted an app called IM+ my phone rebooted and has been stuck on this black loading screen with the white lettering Blackberry logo and name. The status bar goes to the top...THEN IT REPEATS IN A NEVERENDING LOOP! Even when i start Blackberry Desktop it of course wont even connect to my device because it is not loaded.
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Sep 8, 2011
On sunday my phone was water damaged in an accident at work and wouldnt switch on again. took the sim card, memory card and battery out and left in airing cupboard to dry out over night. monday morning it started up fine and seemed to be working normally, the only problem being that the battery life is now serverely reduced. used the camera to take a photo at 12.33pm on monday, camera was working fine. last night (wed) i downloaded an app called who is it led and also noticed another app had appeared which was a free torch light, which eminated light from the camera flash. i then went to use my camera, the screen comes up with the geotagging location and menu bar at the bottom but says cannot load camera due to another appliction being open. check and retry to open camera and same message again. then uninstall the who is it led and the free torch app and reboot. try to load camera and the menus come up but the screen is totally blank and the camera soft key on the touch screen wont work. tried rebooting, taken battery out and sim card again several times but still no joy.
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Oct 18, 2011
I have a 9810 running against BES. Emailed PDF files are easily opened but when you select (menu or pinch) zoom, the screen goes to black. This will happen about half the time. Escape or exit key will bring you back to the email. All other devices on the BES (9800s and various Bold models) are fine.Already done:Battey pullChecked the phone for updatesRe-pushed service book and policiesPatched BES
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Jul 25, 2011
My torch screen goes black every time it is slid open, it means I cannot use the keyboard properly!
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