BB Torch :: Black On Screen When Taking Pictures?
Jul 31, 2011
This is the 2nd time this has happened to me with my Torch and I was curious to see if anyone else was having this problem.
On the left side of my screen its a black "cloud" that appears. When I look into my camera lens, it looks as if the framing that protects the lens from the BlackBerry's shell has fallen and is in the way of the lens, creating that "cloud".
I bought my first phone brand new from Rogers and literally maybe 2 days after my 30 day warranty this happened. I got Rogers to send me a refurbished phone (which by the way had some scuffs in it) and within a few months, this happened again.
Does anyone know if Rogers or BlackBerry will fix this for me? If not does anyone know how much it costs?
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May 3, 2011
My camera kept going off taking random pictures then i went to telus got a download and it has done it once so far then this morning it went to my password as it does after its been inactive for an hour and this time i cannot use the keys to type in my password. And it wont let me use the keys on the touch screen.
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Sep 25, 2011
after taking pictures, the thumbnails isn't showing. there is only 1 small unrecognizable icon appearing and when i tick the icon, only blank screen is showing. the settings are either saved in flash media or built in media. what could be the cause of this? i'm on OS7.also sometimes there is an error message java.lang.illegalargumentexception popping. is my phone defective or is it the OS only?
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Aug 29, 2011
I have lost the ability to zoom in or out when taking pictures. I have the "digital zoom" activated on "camera options". I can still zoom in and out when looking at the photos I have taken.
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Dec 29, 2011
I have a bb 9810. and the camera has a glitch. As long as the phone is turned on out of no where the camera would pop up and take multiple pics till i close it but even then it will still pop up again and take more pics till i close the camera app and its a cycle basically. But the good thing is that it doesn't do it all the time but when it does it becomes very annoying and reaches to the point where i cant do anything on the bb because the camera keeps popping up and taking pics. I tried installing the different os systems that my carrier offers but the same issue.
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Aug 6, 2012
My Torch randomly shuts off, I can send three to four text messages and it shuts off; cannot take any pictures with camera and it shuts off; browse internet for a few minutes and it shuts off...the list goes on. In order for the phone to come back on the battery has to be pulled or I have to plug phone into charger.
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Sep 23, 2015
! My wifes edge 6 has a strange problem when taking pictures...every time she takes a picture the first one is just a green screen then takes a fine one.
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Jul 14, 2011
i completely have no idea what happened to my blackberry!i cannot view pictures, only if i turn them over, but when i turn them back again i cannot see them, again!photo and images just don't appear on the screen, the sceen goes black if i use the gallery for pictures.
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Mar 30, 2012
my locked phone keeps taking pictures of locked home screen!
Info:
iPhone 4S, iOS 5.1
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Feb 9, 2012
As soon as i slide the screen up to type on keypad the screen goes black,when i close it it turns back on. Not sure what to do...
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Feb 10, 2012
My last post i had my model wrong, i have a blackberry torch 9810 and the screen has gone black. i can still call out if i know a number and still receive calls and text messeges but there is no picture on the phone. any ideas on how to fix it??
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Oct 7, 2011
My screen went black and even after removing the battery, trying to restart it, and randomly pressing buttons all it does is blink red at me. It acts like it is working but the screen stays black. How can I fix this?
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Sep 22, 2011
iv had my blackberry tourch for less than a week and suddenly the screen went black however all functions work, when i slide it open the keyboard lights up and all buttons work, i can make and recieve calls and txts. its just the screen that has gone black!
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Oct 24, 2011
the little black box in the center of the screen, it is dr
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Sep 30, 2012
i think my screen has gone as when the phone is switched on the keypad lights up but the screen itself stays black and it allows calls in and i can anwer them just not see whats on the screen can the screen be fixed ?
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Sep 19, 2012
my blackberry has been doing this thing lately where i'm using it and it just turns off without letting my know battery is low (and it usualy isn't even low) and today I recieved a phone call, I was speaking on the phone for less that a minute when it turned off.I tried to charge it and turn it back on, and now it's on, working (i'm still recieving messages etc) but theres nothing on the screen, it's completely black, not even a red lighttried taking the battery out, tried charging, nothings working It's had no water damage at all.
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Apr 15, 2012
The screen on my Blackberry Torch will all of a sudden go completely black. I know the battery is not dead, because the keyboard will be lit up. I checked & it has the latest OS. I've also hard booted it several times by pulling the battery. Sometimes I can get the screen to come back on. Sometimes I also freezes up when it comes back on. This is the first time I've had problems with my Torch.
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Feb 10, 2012
My blackberry torch 9860 works but the screen is black. ive done a battery pull and have had it out for about half an hour at the most and put it back in...as soon as i put it back in a tiny hourglass shows on the screen then goes away and the scren stays black....how do i fix this!!
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Dec 11, 2011
I did a bettery pull and when i replaced the battery my Torch 9800 slide touch screen goes black when I slide it up. The phone works otherwise. The screen works properly when the slide is in the down position.
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Oct 24, 2012
Screen has recently been blacking out. The problem occurs just as mysteriously as it starts back up again. I tried backing up phone and then doing an update without backup and then restoring. I removed battery both while plugged in and not plugged in. Not sure if this is a hardware or software issue, but it seems as if there are many posts with similar problems. I am two years into a three year plan and the cost of a new phone at this point is not great with the early upgrade fees.
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Jun 28, 2011
My screen goes black when I'm on a call & it doesn't let me see any incoming calls or messages until I end the call.
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Jan 6, 2012
Whilst I was sending a message my BB went black could not see a thing on my screen, I googled for a solution and had one via BB site to reload current software and to no avail now my phone is not working am not able to even access it anymore.
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Apr 18, 2012
Today my touch screen on my bb torch 9800 wouldnt work, I did a battery pull and now my phone wont switch back on. the screen is black and there is a red flashing light.
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Aug 18, 2012
my blackberry torch 9800 screen stays black, but my keyboard lights light up , my phone locks and unlocks and gets messages through , but my screens stays black and i can not see anything,
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Jun 15, 2011
hi my blackberry torch won't start up. i downloaded the new blackberry messenger after installing the latest update. It asked me for a reboot and then all of a sudden my blackberry won't start up. If i run it in safe mode i see battery charging for about 10 seconds and then battery with a red cross in the middle all over again.
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Dec 20, 2010
After i deleted an app called IM+ my phone rebooted and has been stuck on this black loading screen with the white lettering Blackberry logo and name. The status bar goes to the top...THEN IT REPEATS IN A NEVERENDING LOOP! Even when i start Blackberry Desktop it of course wont even connect to my device because it is not loaded.
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Sep 8, 2011
On sunday my phone was water damaged in an accident at work and wouldnt switch on again. took the sim card, memory card and battery out and left in airing cupboard to dry out over night. monday morning it started up fine and seemed to be working normally, the only problem being that the battery life is now serverely reduced. used the camera to take a photo at 12.33pm on monday, camera was working fine. last night (wed) i downloaded an app called who is it led and also noticed another app had appeared which was a free torch light, which eminated light from the camera flash. i then went to use my camera, the screen comes up with the geotagging location and menu bar at the bottom but says cannot load camera due to another appliction being open. check and retry to open camera and same message again. then uninstall the who is it led and the free torch app and reboot. try to load camera and the menus come up but the screen is totally blank and the camera soft key on the touch screen wont work. tried rebooting, taken battery out and sim card again several times but still no joy.
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Oct 18, 2011
I have a 9810 running against BES. Emailed PDF files are easily opened but when you select (menu or pinch) zoom, the screen goes to black. This will happen about half the time. Escape or exit key will bring you back to the email. All other devices on the BES (9800s and various Bold models) are fine.Already done:Battey pullChecked the phone for updatesRe-pushed service book and policiesPatched BES
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Jul 25, 2011
My torch screen goes black every time it is slid open, it means I cannot use the keyboard properly!
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Jan 10, 2012
I see a number of users with the same problem, but HOW CAN IT BE CORRECTED? I visited AT&T and they had no idea. I have a ton of data I need to update on desktop manager, but usb cable isn't recognized either! What can I do here?
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Mar 21, 2011
My torch screen goes black immediately when i hit call or send.
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