BB Storm2 9550/9520 :: Green Call Button Sticking / Stuck
Jan 4, 2010
I recently got the new BlackBery Storm 2, and the green call/accept button seems to stick when I push it. The rest of the phone works beautifully except this particular button/part of the screen.Has anyone else experienced this problem before?
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Feb 9, 2010
No matter how hard I click, fustrating as I can't call anyone!
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Feb 24, 2010
does any one notice that pressing the Call / Green button is a little more stiffer than pressing the Call End / Red button? are there any other experiences ? currently running tanks newest hybrid
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Feb 20, 2010
I know a thousand and one people have complained about this, and I've been scouring the internet for an hour and a half reading stories.My Blackberry Storm2 (bought yesterday) has that issue with the buttons (green call button and red end call button, at the bottom) where they just don't click properly. Sometimes it does, most of the time it's either a bunch of little clicks when pressed or it doesn't recognize at all until you press it twice or more.
Aside from that, the phone appears to work just fine, and the bottom button issue is just irritating for now.I just want to know, is it worth it to go return it for this problem? Is it going to get worse with time? I don't want to go exchange for another phone that's going to be worse off or just has the same problem, which has happened to so many people.
Does anyone have this issue with their Blackberry and have kept it with the problem and it's hanging in there just fine? Is this phone even going to MAKE IT for 1-2 years?! Anyone have positive durability stories?
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Mar 24, 2010
I tried searching for an answer, but to no avail.I had an original Storm 2 from the release date, which worked fine. Lost it two months ago, got a new one, and had this problem. Exchanged it for a new one and I continue to have this problem.Basically what happens happens is the keys at the bottom of the screen get stuck/freeze and are unusable. Does anyone know how to solve this problem, I'd be shocked if I was the only one.
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Mar 11, 2010
i think its a hardware problem. i have to squeeze the button hard to get it to work. and even still, sometimes it wont work at all. is there a fix i can do for this? i don't want to return it. everything else is fine. I'm afraid to take the top cover off without good directions. can anyone help?
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May 31, 2010
I have a Storm2, only a month old. The end button hardly works and i am getting double clicking. After reading on the forum i thought maybe it was the theme i downloaded on Friday. All these issues started right after that so i uninstalled it.
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Jul 2, 2010
My Storm2 running official Verizon .713 has suddenly gotten stuck in a boot cycle. It will reboot, get as far as the "BlackBerry" screen, maybe 2 or 3 % into the progress bar, then it will give the white background "freeze/crash" screen but it only flashes momentarily such that I cannot read the error it is giving, then reboots, starting the process all over again in a seemingly endless cycle. Is there any way I can fix this or do I need to wipe the phone and reinstall everything, losing all my data?
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Jun 4, 2010
I've got the problem with the camera button as it doesn't open the camera and other app as well. When Im in photo mode the button make a focus but if I press it for a while it turn the phone off or if I push it for 2sec it work's like a lock screen button.
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Feb 1, 2010
I'm running .428 and my storm and I know there are lots of threads on the button issue. Mine all stopped working Friday after a dip in the ocean. Next day the bottom 4 started working again but the power/lock still does not work. It clicks but nothing else. And the keyboard is so soft. Oh and about 5 auto shut offs. I have to battery pull just to start it again.
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Jul 26, 2010
At times I'm accidentally pressing this button and it disrupts whatever it is I'm doing. My question, is there anyway to just disable it?
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Jan 9, 2010
I just updated my 9550's OS to the leaked .428 and the transition was fine besides one issue. The e-mail icon is stuck on my screen. I've read a few threads with this issue and tried every fix they had, nothing has worked. I think I've found the cause of the issue, but don't have a resolution. When I loaded the OS, I had two new Facebook messages. When the OS loaded, the OS recognized them as e-mails until I activated the Facebook app. When it loaded, the Facebook icon popped up on the homescreen, but the e-mail icon didn't disappear.
Some steps I've taken to try to resolve the issue:
1) Check all message locations, including SMS, MMS, BBM, e-mails, etc. There are no new messages anywhere.
2) Deleted both e-mail accounts from my phone, didn't take it away.
3) Backed up my data and wiped/restored.
4) Deleted Facebook as an app, then backed up the data and wiped/restored. Even without Facebook as an app the e-mail icon is still there.
5) Went to Options, Advanced Options, Host Routing Table, Register Now.
6) Went to Options, Advanced, Service Book, deleted my e-mail from there.
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Jan 7, 2010
I just got my storm 2. Love it so far. Just a question about the screen. It feels very responsive and typing is a breeze, But it seems like i have to press a lot harder to get the send button to click. Anyone else experiencing this, or am i just being picky?
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Mar 12, 2010
I got the storm 2 like 2 weeks ago and I loved it only problems were the back button wouldn't work like 40% of the time and my send button rarely worked. Well after reading that they were replacing them free I went to a verizon store today and of course when I took it in all the buttons worked. Well the guy still offered to exchange it for me. the whole thing took less than a half hour and he gave me a new battery just for the **** of it and the replacement is soo much better! All the buttons work and overall typing is soo much better on it now. I didn't think it would go that smoothly but so far I have had verizon almost 2 years and I have had great service with them since the start. Now I looked at the box and there was no green dot on it or anything and I haven't looked at the date under the battery yet cuz I have been using the phone alot and right now im listening to music but all the buttons work great and the back button dosent click like its on crack everytime I click it.
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Feb 28, 2010
I have two storm 2's and on one of them the lock button clicks real good. The other one is more mussy. Any ideas? Should I get the one replaced with a refurb? Other than that it works fine.
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Jan 7, 2010
If my curve 8900 is any indication, the dedicated buttons at the top wear out and start getting unresponsive pretty quick. I'm afraid if the lock button on the Storm2 wears out, I won't be able to unlock it (with the curve I could use the keyboard * + green call button to unlock).Is there an application or similar that allows me to unlock the screen by an alternative method?
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Apr 10, 2010
Various times a day I have to look-up a number in my address book and make the call from there.Sometimes I press the Address Book icon, press find for the keyboard to show and to type the name I'm looking for or...
Press the call button, select the address book tab and press find for the keyboard to show and to type the name I'm looking for.BUT did you know that if you press the green call-button (from wherever you are) for 2 seconds it will go right away to the address book tab on you call screen with keyboard present?
Maybe it's old news or something new in .607? Whatever it is, I'm glad I found it and I consider it very useful for my use.
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Feb 6, 2010
Do anyone know how to enable call forwarding? Because when I go to phone options I don't see the option to do so.
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Mar 29, 2010
Where is the call forwarding feature on the Storm 2? I couldn't find it and read it didn't exist?
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Feb 7, 2010
When I am in a call with someone, after 5 seconds of connected suddenly I cant hear the other person talking to me and then it says call failed, the my storm is brand new, 2 days of having it and im having this problem with almost all my calls, what could it be?
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Jan 19, 2010
Anyone been lately and purchased a sim with a blackberry plan? What is the cheapest way to call back to US?
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Jan 22, 2010
How do you record phone conversations? on regular phones you could use the one of the side keys?
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Feb 25, 2010
Is there a way to deactivate the enter key on storm2? I end up sending text and blackberry messenger msgs before I am ready because I accidentally hit the return key...
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Feb 26, 2010
Every time I am on a call, I press a little too hard on my ear and it hangs up.How do I prevent this? other then not pressing as hard obviously!!
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Mar 20, 2010
Every third call or so I get a bad click click click the whole time. S2 issue or vzw issue.On .428
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Feb 20, 2010
i'm having a problem with the 2 leaks for 9550 i just installed the newest and the same problem i live in Saudi Arabia and the smart dialing says smart dialing is not available for this country numbers will be diled without modification. can someone help me or do i have to replace my 9550 with something that have this feature and + i cant modify the call forwarding it's not there in the options Q: why blackberrys always tend to **** me off
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Mar 11, 2010
How do I look at/find my master call timer?
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Apr 26, 2010
I use the alarm clock function on my BB 9550 and have been noticing the alarm does not ring if the screen is locked (i.e., using the power button function on the top of the device). Specifically, there is still an alarm notification on the screen (to dismiss or snooze), but there is no sound. That's a problem. Seems to work fine if the screen is unlocked.
This just became a problem with the upgrade to O/S version 5.0.0.607. Before that I noticed that the alarm would only be a low hum if the screen was locked, but now there is nothing at all!
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Jan 20, 2010
I just got my Storm 2 last Friday. I have noticed that when I get a missed call it doesn't show the number. It only shows the city and state. This feature is pretty cool, but I would rather know the number.
I ran into my local Verizon corporate store and told them the issue and they said they couldn't do anything for me...The typical Verizon answer
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Mar 19, 2010
I have scrolled through the forums reading about both these phones and i have a few questions
1.What i am still unsure of is which phone is better suited to Canadian phone companies neither will get 3g coverage but will one work better than the other like will they both get 2.5g coverage?
2. Also i have read that possibly the 9520 will be comin to rogers but i havnt heard anything recent on it does anyone have news on a release date or anything?
3. Right now i am thinkin of buyin the storm 9550 from telus and either goin with fido or terminate my contract with them and stay with telus or move to rogers. Is there a company that is better suited to the storm 2 or will either giv me 2.5g?
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Feb 15, 2010
Blackberry has a remote 'Kill' command to erase all user data in case the device is lost or stolen. I have only seen articles referring to accessing a BES Admin screen, which I do not have.I use my own email server but I do go through the BES to get to it.Can I deploy the Remote Kill from my laptop or do I need to call Verizon or BES if my phone is lost or stolen?I have a lot of sensitive data on my device which I need on a daily basis.
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