I have had this phone for a week now and haven't been able to set up the email. When in the setup wizzard is give me only the option to use a work email account nothing there to set up a new account. when clicking next it want a password that i do not have. I don't have internet, apps, and can't even send a pic message.
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My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)
Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.
When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.
Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.
I am 1 step away from throwing this phone against a wall, I really need to access my emails asap.. So hoping some1 can help..Basically it seems to intermittently go into this mode or has this bug or even screen damage? If i open my emails for example what ever I click on it highlights every email from the top to that specific email instead of just selecting 1 email. I cannot click on any individual email it just highlights multiple emails and its impossible to open any emails like this, even if I use the BB Function button then click on Open it jumps to the top "Help" and wont select "Open" or any were else on the menu. It happened a few times over the last week or 2 then randomly goes back to normal, was fine all weekend now it has just happened. I cant select some of the main icons on the home screen either, it's really starting to seem like the touch screen is damaged?? (Also I noticed on the facebook ap there is 1 icon it will now not select unless I tilt it to the side..)
BkackBerry 9500
smartphone(3g)
v5.0.0.451 (Platform 4.2.0.198)
3G bands 1
Cryp Kernel v3.8.5.85
Brand Version 1.0.120.447w
I have the icon sayin that i have an unopened email but when i looked there was nothing that i had not read yet.. i did a battery pull (my first instinct) and then clicked marked all open in the options menu and it is still there there is no red * next to the icon just the envelope with the number 1. i also checked my vmail and deleted all vmails and it is still there please help!
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Upgraded os last night and somehow i managed to delete all my email addy, i was able to get my yahoo gmail etc back but cannot figure out how to get @vzw.blackberry.net back. I tried resending service books, restoring from 2 previous backups nothing... Anyone have any idea on how i can get it back? i use it for several things.
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