BB Storm :: Can't Log In To Add Email Account
Sep 26, 2012
When I go to setup/email to set up a new account it asks me to log in. At first, I thought it was that I had the wrong password. Then I asked to have my password sent to my email. The device gave me a message that the email had been sent successfully. I never got the email. I have tried more than once.
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Jul 23, 2011
I just got a friend's old blackberry storm. Their email account is still on it, but isn't active with the device. The icon for it still shows up in the menu. Under the email options it doesn't show up. I cannot figure out how to get the account to completely go away.
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May 30, 2011
I deleted my old e-mail because I changed my work. The problem now is that my old calendar entries are not linked to an e-mail and I can not sync those entries with the computer.
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Jul 3, 2011
How do I create a new (different) icon for my second email account? Currently the only difference between the two existing icons is the verbiage on each one. If I cannot change one of the icons, can I change the color (or something) to make an obvious difference in them? ---Storm 9530.
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Jul 5, 2010
Yesterday and today my email accounts will not re-validate (if thats a word). I read all the messages about passwords being "incorrect" which affects validating email accounts and this is my problem. I have done the same thing: changed passwords, tried logging in through the computer and showing the password so i know its correct etc. I have even waited hours before attempting to validate my email again.
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Aug 21, 2010
I've been searching for a couple hours now. Nothing exactly helping my problem I'm using at&t. Just got browser, etc. Trying to set up my bb email/set my yahoo email on my bb. I read the bb email basics writeup, said you have to do it on your bb browser to set it up first. Went to the at&t page, then it said to do the options-adv options-host routing table-register now. Did this several times, nothing happens, still can't get on the at&t email page.
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Feb 3, 2010
I have blackberry 9530 with OS 5.0.0.328. When I tried to login to yahoo messenger with my yahoo id. it say "Invalid Yahoo! ID or Password" then I try on my computer and I can log in, so there's nothing wrong with my ID and Password. Then I try another Messenger application like Windows Live and Google Talk but they said similar sentences. After all of that I try to add my email at setup/email settings but still I can't add my email too using my blackberry. oh ya! i try to log in with my browser on my blackberry too but I still can't login. Then I ask my friend and try to log in using my friend e-mail, my friend can login without any problem. After that I have initiative to make a new email and I did but when I log in using my blackberry I can't.
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Jan 25, 2010
Due to security issues, I am unable to create an account on my BB to receive email. To maneuver around this problem I simply forward all my emails from my University account to my Gmail which I can receive on my blackberry. However, these emails never sync to my phone even though they do appear in my gmail account when I access it through a computer. Any thoughts? Is this a Gmail or BB issue?
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Sep 6, 2014
How do I backup or copy an email account or individual emails from a former employer on my iPhone 5s. I can open the emails, but don't have access to the server - just messages on iPhone.Â
Info:
iPhone 4S, iOS 7.1.2
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Mar 21, 2012
Lets say if I have a new email i would like to use and would like to delete the old one off my iphone but it has all of my contacts on it, how do i transfer those contacts, notes, and calendars, to the new email account?
keep in mind that if i delete the email acount with the contacts, the contacts will no longer be on my phone as well as the notes. is there a way for me to transfer the contacts from the old email account to the new one so i can remove the old email account? too much spam.
Info:
iPhone 4, iOS 5.0.1
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Apr 19, 2010
Got my BB curve 8025 at the weekend and have encounted afew things i didnt understand serched the net and found this site which as been a god send! I'm trying to set up email but atm its only giving me the option for setting up work email account with a BB enterprise server - I just want to set up a normal email account using my normal hotmail account but i cant get any further along as it asks for my enterprise activation password - which i obviously dont have?
Also - a few friend have gien me their pin so i can add them on BBM, i type the pin and it says contact pending but the person/s im trying to add get no notification that i'm trying to add them - we try it the other way with me giving them my pin and get the same result WHAT AM I DOING WRONG?
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Sep 14, 2012
I have activated three email account on my Blackberry 9900 (two outlook accounts and one yahoo account).I have activated one of the Outlook Email account via enterprise activation BES service on my Blackberry 9900.Another Outlook account have been synchronized from my Blackberry desktop manager.Yahoo account is configured with BIS service activation.When I go the Email Account management only the Accounts activated via BES and BIS service from device are visible but not the account synced from desktop.
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Apr 26, 2012
just deleted an old email account and set up a new one on device. however all the old contacts remain. how do i get rid of them. they only go if i delete email account but once i set up a new account the old contacts appear. theres too many i want to delete them.
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Dec 1, 2011
I just got a Blackberry Bold 9900 yesterday. During the process of trying to set up my outlook email on my phone I accidentally selected setup "Enterprise Email Account" instead of "set up another email account". Now when I go into the setup options and select email accounts it takes me back to the Enterprise setup automatically. I can't find a way to exit that setup and begin the "set up another email" procedure I have tried turning the phone off/on, removing the battery but still automatically takes me to the Enterprise email account setup/login.
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Apr 14, 2010
Device info
Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)
Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.
When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.
Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.
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Feb 20, 2012
how do i set up an e-mail account to be a default account if i have multiple e-mail accounts on my blackberry(torch 9800)?
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Jun 5, 2011
Can't get into My Account because I have forgotten...
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Apr 7, 2011
I have just renewed acount with Vodafone and they have included Blackberry Email and I have received a confirmation text from Blackberry saying that my handheld has been registered with the wireless network. However, when I try to create a BIS account I get an error message which says that "PIN is already associated with an account". I have tried different User Names and Passwords but with just the same result.
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Feb 5, 2010
I have been using my Storm for about a year now and really like it. I was looking for a way to filter emails. I found the add filter in my email set up but could not figure out how to use it. I also searched these forums for answers but found partial help. Some posts talk about using their BIS account. On my BB i just set my email up and it works fine. I use google apps. gmail that my work set up. In that account i have filters that move my emails to labels. On my storm these same emails come through. My questions are:
1. can i use the built in filter on the BB? to filter my gmail? if so how?
2. why would i want to set up a BIS account? what are the advantages?
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May 2, 2011
Im trying to create a Blackberry Service account with a local service provider.It says: Cannot create account: This BlackBerry® device is not registered with your wireless service provider. Pleaseregister this device and verify that the URL of the current web site matches theone provided by your wireless service provider"
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Jun 22, 2012
I have about 5 email addresses setup on my iPhone. However, I only want the badge on the iPhone home screen to display the unread count for my primary email address (instead of adding up all the unread emails in all of my inboxes).
Info:
iPhone 4, iOS 5.1.1
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Apr 26, 2010
I am 1 step away from throwing this phone against a wall, I really need to access my emails asap.. So hoping some1 can help..Basically it seems to intermittently go into this mode or has this bug or even screen damage? If i open my emails for example what ever I click on it highlights every email from the top to that specific email instead of just selecting 1 email. I cannot click on any individual email it just highlights multiple emails and its impossible to open any emails like this, even if I use the BB Function button then click on Open it jumps to the top "Help" and wont select "Open" or any were else on the menu. It happened a few times over the last week or 2 then randomly goes back to normal, was fine all weekend now it has just happened. I cant select some of the main icons on the home screen either, it's really starting to seem like the touch screen is damaged?? (Also I noticed on the facebook ap there is 1 icon it will now not select unless I tilt it to the side..)
BkackBerry 9500
smartphone(3g)
v5.0.0.451 (Platform 4.2.0.198)
3G bands 1
Cryp Kernel v3.8.5.85
Brand Version 1.0.120.447w
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Mar 17, 2010
I have the icon sayin that i have an unopened email but when i looked there was nothing that i had not read yet.. i did a battery pull (my first instinct) and then clicked marked all open in the options menu and it is still there there is no red * next to the icon just the envelope with the number 1. i also checked my vmail and deleted all vmails and it is still there please help!
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Mar 3, 2010
In the last day or so have I experienced a problem where by I get a new email notification icon, but no new email in my inbox. At first I suspected it was the Android theme I have running, but when I went to use a different them I was getting the same result everytime.
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Apr 26, 2010
I hit send Host Routing Table like it said at crackberry(DOT)com/blackbery-101-lecture-11-bis-email-basics But when i try and make a new account with ATT it says it cannot find it on the list.. So i try the Verizon one, and it says its already been registered. Well i bought this 9530 used, and ive unlocked it, and running ATT on it. So what do i need to do? Dont i have to have this working to get the Blackberry plan to work on my account with ATT?
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Jun 18, 2012
setup my Gmail account on device when I set up for an email account it just gives me an option for setting up for blackberry enterprise server email account ...how can I set up my gmail account?
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Apr 24, 2012
Used to sync and back up on work computer. Now using my home laptop (don't ask - was there 12 years & it WAS home. Fired due to reorganization.). HP computer now recognizes my phone, but I do not know how to get the software set up to accept GMAIL. The defaults are for YAHOO, which I do not use.
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Feb 11, 2010
My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
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Dec 18, 2012
invalid email when try to setup my email account in nokia maps
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Jan 15, 2010
I hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
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