BB Storm 9500 :: Cant Send Emails After Updating Firmware To .451
Aug 9, 2010
I recently upgraded my bb storm to 5.0.0.451, after doing so i discovered that when composing a new email I could not send it.The send option in the menu is missing and the send button at the top right corner of the screen is unresponsive.
Strangely though the send option is still available when replying to emails,it is only when I compose a new email that it is missing and I can only save it as a draft.I have tried upgrading to 5.0.0.841 and downgrading to 4.7.0.181, security wiping and clearing the service books and resending them but it still wont let me send an email.And right now I cant even download any other firmware using the desktop manager as it seems to have ground to a halt.
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May 19, 2010
I can no longer send/recieve emails on my blackberry storm, however, i can make phone calls, send texts and talk to contacts on my bbm.I cannot connect to the email settings page and I am registered with the wireless network.Any suggestions would be helpful.
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May 20, 2010
How do I turn off the "sender wishes to be notified" feature for emails I send out? I didn't realize it is on and apparently annoying.
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Feb 21, 2010
How often should you be updating your phone?
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Jun 1, 2010
I own a 9500 storm with firmware V4.7.0.83 (Platform 4.0.0.105) vodafone and i m sure everyone knows that this storm is extremely laggy... i have downloaded this :
Device Software release 5.0.0.742 / Platform 4.2.0.198 / OS 5.0.0.451 Vodafone Australia & Fiji and installed on my laptop, and i m using desktop manager V4.6, but when i connect my bb, it doesn't give me the option to update this firmware... so may i ask what when wrong? can someone help me on this? another question is since my unit is already unlocked, if i update this firmware, will it affect my unlocked feature?
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Apr 14, 2010
Device info
Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)
Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.
When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.
Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.
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Feb 18, 2010
I recently had the $45 mo. data plan (including corporate email) with Verizon on my Blackberry Storm 2 9550 and i reduced it to the $30 plan. When i was under the $45 plan I had the enterprise activation on my device linking it to my Microsoft Outlook email over at work. All in all, I realized I didn't really need all of the linking up, but just needed to view my emails on the go.I ended up setting up an 'Other' email account with the address from work. It works just fine, but I'm now getting two of the same email from work over and over. I have a feeling it has to do with the previous enterprise activation linking it to my work 'Desktop'.Is there a way around this without having to reset my BlackBerry?
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Jul 14, 2010
I have a storm2. Yesterday I started having problems viewing text messages. I have my email account and my sms/mms messages in two different buttons on the menu. When I tried viewing new text messages, they were not in the inbox. I soon realized that my emails were showing up in my sms and mms inbox. I had to go into Options and Inbox Settings and choose for sms and mms to be included in the "main message list". How to I get these messages to go back to separate places?
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Feb 25, 2010
we have a micro soft exchange server without BES and I wanted to know if there is anyway of syncing my phone wireless with mail/contact/calendar/task etc - its seems to be doing this know but very slowly, my handset is displaying read & unread emails but its not what is on my work PC! Does Blackberry offer an application for this? To receive emails on a Blackberry do you need to a BES? I thought that owning a Blackberry was going to revolutionize my emailing experience, might just go back to the iPhone!
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Apr 18, 2010
For the past 3-4 days I've been having problems with emails being deleted from my handheld that I didn't actually delete. I have it set to keep messages for 30 days but emails I got on Thursday and Friday are already gone. When I deleted something else today I noticed that the saved messages I had are no longer on my handheld. I saw on another thread to increase my memory but it's currently at 39 for applications and 866 for the device.do I need more and how do I get it? If not is there something to do to?
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May 7, 2010
This has happened all of the sudden. Anyone know what i can do?
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Mar 22, 2010
What is/are the reason(s) that we cannot receive emails or surf web during a call?
I would call myself on the technical side, but am just not sure of how one smartphone can do it and one cant. Not bashing RIM or my storm..and not looking to transfer over to the iphone - just interested in knowing why and if there is, or will be some BB that can offer this.
eg.. what hardware makes this achieve-able? can RIM at all add this to future BB's.
I feel it doesnt have to do anything between CDMA and GSM, I could be wrong, Im sure there are a few members on here that can help clarify.
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Jul 31, 2012
Can't read or send sms on my BlackBerry Storm smartphone 9500, my Software v5.0.0.801. But l can read the sms when l take my sim off the phone.
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Dec 31, 2010
I can't send text on my storm 9500. I discovered that the service centre is not in the SMS options, I tried severally to impute it but it disappear even after saving it.
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Jan 31, 2010
I have a BB Storm 9530 and whenever I open an email message, I have to select "view images" from the menu. Is there a way for all of my email messages to automatically open and show all images like its HTML? Even when I set the email setting to automatically show images, I still get those little squares that have mini blackberrys in them.
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Mar 11, 2010
I am new to this forum and would like to thank you for any help in advance.My problem is that my BB Storm has stopped receiving and sending emails. I worked perfectly. I have recently added an couple of new addresses, they were working very well to, but now nothing.
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Aug 14, 2010
I can't seem to send text messages (but i can receive them). I'm told by my carrier that i need to change my service center number (and they provided it). I've been looking all over the phone for this option, and can't seem to find it. I keep seeing posts saying "On your device: Options > SMS > Service Center." but "service center" does not appear when i go to options>SMS text. I see the following; screen options conversation style: show names: message options priority: callback number: disable autotext: so my question is;, where do i find this?
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Jun 21, 2010
Ever since my phone did a software update I can no longer send video messages unless I send them via bluetooth. The option to send the SMS or MMS was removed. Any ideas on how to reinstate this?...
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Jan 4, 2010
My storm still does not receive my emails even after installing the new Blackberry messenger. I reset my email yesterday and lost all my contacts in the process. Does any know how I can retrieve my contacts or get my email working again?
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Mar 30, 2010
I am using a Storm1. As you know this weekend BIS did an upgrade. At the same time Verizon dropped Yahoo as their e-mail server.I went into BIS and made the incoming and outgoing changes. It took and I resent a service book.I haven't been able to receive e-mail since. I can send e-mail but not receive.I've done a wipe and everything else I can think of. Any ideas?
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Jun 12, 2010
Is this a regular problem? My friend has a storm 1 and he cannot send texts. Will upgrading the OS fix this problem?
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Feb 11, 2010
I had the Facebook application installed and I removed it because I found the mobile site easier to use. Since I unistalled the application the default "Send Using" when I make a new appointment is Facebook. I was having to change it to my regular email everytime I created a new appointment. I was able to change my default back to my email but I'm wondering if there is a way to remove Facebook from the options completely. I expected it to go away when I uninstalled the application. Can anyone please assist me?
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Jul 16, 2010
I bought an unlocked Storm 9550 series last week and it was working fine until yesterday. It will not let me make or receive calls but yet I can still text.When I do try and call it says "congestion".
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Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Feb 1, 2010
Beginning yesterday, I suddenly cannot send email through hotmail. I can receive them just fine.I tried a hard reboot, re-registering my email, re-registering on the wireless network, and took the phone to Verizon and even they couldn't figure it out.
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Jul 20, 2010
OkI have the first version of the storm and there is a delay when the phone is upright then i turn it to the side to reply or send a text sometimes it wont do anything. I heard there is some update to fix this??? how do I go about fixing it?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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