BB Storm :: Cannot Read Or Send SMS On 9500

Jul 31, 2012

Can't read or send sms on my BlackBerry Storm smartphone 9500, my Software v5.0.0.801. But l can read the sms when l take my sim off the phone.

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BB Storm 9500 :: 9500 Unable To Send Mms After Upgrading Software To Version 5.0

Apr 17, 2010

I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?

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BB Storm 9530/9500 :: How To Tell If A SMS Text Has Been READ

Apr 17, 2010

How do i know if a SMS text has been read? If i sent a text out how do i know when it has been read? not delivered, READ?

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BB Storm 9500 :: Unable To Read Application Data

May 23, 2010

Brand new BB user.I have just received an error while trying to sync my Storm 2 9950 to my Outlook 2007 (Windows Vista).It is stopping while trying to sync the address book.It stops on record 223 of 449.A novice at the phone.

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BB Storm 9500 :: Storm Will Not Send Email

Apr 14, 2010

Device info
Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)

Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.

When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.

Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.

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BB Storm :: Can't Send Text On 9500

Dec 31, 2010

I can't send text on my storm 9500. I discovered that the service centre is not in the SMS options, I tried severally to impute it but it disappear even after saving it.

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BB Storm 9500 :: Cannot Send Text Messages

Aug 14, 2010

I can't seem to send text messages (but i can receive them). I'm told by my carrier that i need to change my service center number (and they provided it). I've been looking all over the phone for this option, and can't seem to find it. I keep seeing posts saying "On your device: Options > SMS > Service Center." but "service center" does not appear when i go to options>SMS text. I see the following; screen options conversation style: show names: message options priority: callback number: disable autotext: so my question is;, where do i find this?

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BB Storm 9500 :: Cannot Send / Receive Emails

May 19, 2010

I can no longer send/recieve emails on my blackberry storm, however, i can make phone calls, send texts and talk to contacts on my bbm.I cannot connect to the email settings page and I am registered with the wireless network.Any suggestions would be helpful.

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BB Storm 9500 :: How To Send Video Messages?

Jun 21, 2010

Ever since my phone did a software update I can no longer send video messages unless I send them via bluetooth. The option to send the SMS or MMS was removed. Any ideas on how to reinstate this?...

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BB Storm 9500 :: Media Card Cannot Be Read - Verify That The Memory Card Has Been Formatted

Mar 11, 2010

Has anyone else experienced this. I have a BBStorm.

I did not know my media files were saved on my SD card. I thought they were saved on my device.

In the options, under Memory, it says Media Card cannot be read. Verify that the memory card has been formatted.

First I took the memory SD mini card 8G out and put it back in.
Still same message.

So then I went to Format and formatted it...as it asked me to do.

Error message came up. Saying Format Failed.

However all my files are gone.

I am so mad that my blackberry told me to ensure it was formatted. Everything is gone off my BB.

Is there a way to recover this data?

I haven't backed up my BB before.

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BB Storm 9530/9500 :: Can Send E-mail But Not Receive

Mar 30, 2010

I am using a Storm1. As you know this weekend BIS did an upgrade. At the same time Verizon dropped Yahoo as their e-mail server.I went into BIS and made the incoming and outgoing changes. It took and I resent a service book.I haven't been able to receive e-mail since. I can send e-mail but not receive.I've done a wipe and everything else I can think of. Any ideas?

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BB Storm 9530/9500 :: Recieves Texts But Cannot Send?

Jun 12, 2010

Is this a regular problem? My friend has a storm 1 and he cannot send texts. Will upgrading the OS fix this problem?

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BB Storm 9500 :: Cant Send Emails After Updating Firmware To .451

Aug 9, 2010

I recently upgraded my bb storm to 5.0.0.451, after doing so i discovered that when composing a new email I could not send it.The send option in the menu is missing and the send button at the top right corner of the screen is unresponsive.

Strangely though the send option is still available when replying to emails,it is only when I compose a new email that it is missing and I can only save it as a draft.I have tried upgrading to 5.0.0.841 and downgrading to 4.7.0.181, security wiping and clearing the service books and resending them but it still wont let me send an email.And right now I cant even download any other firmware using the desktop manager as it seems to have ground to a halt.

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BB Storm 9500 :: Removing Send Using Option From My Calender?

Feb 11, 2010

I had the Facebook application installed and I removed it because I found the mobile site easier to use. Since I unistalled the application the default "Send Using" when I make a new appointment is Facebook. I was having to change it to my regular email everytime I created a new appointment. I was able to change my default back to my email but I'm wondering if there is a way to remove Facebook from the options completely. I expected it to go away when I uninstalled the application. Can anyone please assist me?

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BB Storm 9500 :: 9550 Will Not Send Or Receive Calls

Jul 16, 2010

I bought an unlocked Storm 9550 series last week and it was working fine until yesterday. It will not let me make or receive calls but yet I can still text.When I do try and call it says "congestion".

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BB Storm 9530/9500 :: Can Receive Email / But Cant Send Using Gmail

Apr 19, 2010

I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.

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BB Storm 9530/9500 :: Receives But Cannot Send Hotmail Email?

Feb 1, 2010

Beginning yesterday, I suddenly cannot send email through hotmail. I can receive them just fine.I tried a hard reboot, re-registering my email, re-registering on the wireless network, and took the phone to Verizon and even they couldn't figure it out.

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BB Storm 9530/9500 :: Turning Phone On Side To Send Text Message

Jul 20, 2010

OkI have the first version of the storm and there is a delay when the phone is upright then i turn it to the side to reply or send a text sometimes it wont do anything. I heard there is some update to fix this??? how do I go about fixing it?

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BB Storm 9500 :: How To Turn Off Sender Wishes To Be Notified Feature / For Emails Send Out?

May 20, 2010

How do I turn off the "sender wishes to be notified" feature for emails I send out? I didn't realize it is on and apparently annoying.

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BB Storm 9530/9500 :: How Many Storm 1 Owners Are There / Ready To Upgrade To Storm 3?

Apr 18, 2010

How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?

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BB Storm 9530/9500 :: Got A Brand New Storm 2 Because Storm 1 Crashed

May 4, 2010

My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.

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BB Storm 9530/9500 :: Is Verizon Replacing Storm 1 With Storm 2?

Apr 5, 2010

If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?

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BB Storm 9530/9500 :: Email And Data Stopped Working - Storm With Tmobile

Jun 3, 2010

My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.

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BB Storm 9530/9500 :: Unlocked Storm For Tmobile Can't Call Or Recieve Calls

Jan 18, 2010

i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?

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BB Storm 9530/9500 :: Unlocked Storm And Sending Service Books

Jan 23, 2010

I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated

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BB Storm 9530/9500 :: Storm Shut Off - Wont Reboot Completely

Feb 11, 2010

Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.

It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.

I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.

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BB Storm 9500 :: Green Light And Black Screen Don't Work On Storm

Jul 31, 2010

I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.

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BB Storm 9500 :: Registering Storm 2 Outside Of The Country To Activate Data Usage

Mar 11, 2010

I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.

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BB Storm 9530/9500 :: 100% Charged Storm Re-boots / Low Battery Warning Until Quick Pull

Jun 7, 2010

Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?

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BB Storm 9530/9500 :: Importing 3rd Party Apps From Old Storm To New

Jan 6, 2010

So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!

I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!

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BB Storm 9530/9500 :: My Storm Keep Losing My E-Mail Accounts

Jan 23, 2010

For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.

So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.

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