BB Storm 9500 :: Activating Handset - How To Disconnect Headset
Apr 13, 2010
I used the regular headset that came with the device. Now when i disconnect the headset, the headset icon remains on and i cannot used the handset normally....
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Sep 3, 2010
Blackberry Storm 9500,
carrier: Vodafone , Australia
Im having major issue's with my 9500 not charging ive put a new battery in and taken the phone to a local mobile phone repair man both unsuccesful when i put the battery in another phone it will charge just not in mine.
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Feb 14, 2010
i have a blackberry storm 2 with vodafone (in the netherlands) Since having the phone the screen has been freezing. In other words every now and then (atleast once a day) i try to click on a app in the middle of the screen and it reacts as if i am pressing the ESC button....sending me back to the desktop. If after calling i want to end a call i press the red button and it again sends me back to the desktop but the conversation carrys on going (really annoying if you get voice mail...can cost a bomb shell) After a while or after pressing many buttons in the middle it starts to act normally again. So this is the problem...i have tried a battery pull, i have tried leaving the battery out for 3/5 days i have even had the phone and battery in a bag of rice to dry it out (as i heard it might have been damp) all with failiure.
Model: Blackberry storm 2 9520
Version: v5.0.0.436 (platform 4.2.0.189)
I hope this is enough info. and hope to recieve an answer/ or some help soon.
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Apr 1, 2010
okay so right now i been using a blackberry storm 9530 unlocked for tmobile. phone is great but is a pain in the *** when texting. so now im getting the bold 9700 unlocked in few days. so the help that i need, is how to save all my contacts to simcard? or how using blackberry desktop manager 5.0?i did that tutorial but after i click synchronize everything loads but the outlook express doesnt pop-up.or to make it easier, show me how to save them using outlook express 2007. (btw i use windows 7).
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Aug 29, 2010
As some of you may know blackberry services are now avaliable for cricket.The only thing is i unlocked the phone and now i cant get the blackberry plan. Is there a way i can restore my storm too all of the ORIGINAL settings??
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Feb 5, 2010
I just updated my Storm to 5.0, but during the final step the program froze. I removed the wire, and had to close the program. The storm no longer opens my txt messages. I can go into the folder, and see like a line of what was sent, but can't actually read the whole txt.
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Apr 2, 2010
My Storm is unreliable as it periodically crashes to a white screen with something like "JVM Error 102r", I returned it to vodafone and it was sent away and returned with the latest software installed.However the samecrash keeps occuring, rather than sending it away for 1 - 2 weeks for a software reinstall I do it myself from the Blackberry Desktop Manager, this is a pain and an inconvinience but I have to live with it untill my contract ends and I can leave blackberry for ever.
My more immediate problem is that my home PC crashed and while I was setting up my new home PC my Blackberry also crashed. I downloaded and installed the latest Desktop Manager on to the new PC but I was unable to install and update my Blackberry to V5 software the reason being a connection error "cant connect you may need to enter a password"
I installed an older version of Desktop Manager which gives me access to v4.7 which installed successfuly however, and this is my pressing issue, I can not restore from my back up files (either the backup.ipd files or via the backup cab files) the reason it gives is "you do not have permission to open this file" so is it a windows 7 issue or a Blackberry issue? as I cant even copy the files(s) from my back up usb drive to the new computers HDD.
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Jun 9, 2010
I recently went on a trip and took over 200 photos on my Blackberry. I need a simple way to transfer all of them to my computer, since obviously emailing them one at a time or moving them one at a time is not practical.When I go to Options > Memory, all options are set to On (Media Card Support, Media Transfer Protocol, and Mass Storage Mode Support).When I go to Media > Pictures > All Pictures, I see all my photos. When I go to Picture Folders, it says Device Memory.
While connected to my PC via USB, I try to pull it up in Windows Explorer. I see options for MTP Device - Device Memory and MTP Device - Media Card. There are only empty folders under Device Memory. Media Card has nothing under Data, and only my music files under Media. Similar behavior when I pull it up under Windows Media Player.
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Mar 27, 2010
So I bought this used storm. Touch screen worked perfectly.But it had tons of dust under screen. so i did some research found a video on how to clean it. So I lefted the screen with a guitar clip, put a thin lint removing cloth underscreen. Got all the dust out, I was excited phone was looking Good.BUT NOW PHONE DOES NOT RESPOND TO ANY TOUCH AT ALL. I mean NONE. Anyone know what happened? What I need to replace or do now? Any suggestions or feedback would be great.
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Jul 26, 2012
My problem is disconnecting my BlueAnt Bluetooth from my blackberry 9330 and connecting the Bluetooth to my blackberry 9350 However, I can't connect it to my 9350 which is my new phone because of the data that has been programmed into it from the 9330.
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Mar 23, 2012
while using headset how can i disconnect a call ?
Info:
iPhone 4S, iOS 5.1
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Jun 26, 2010
It just started doing that and I can't get it to stop. It only stays on handset for half a second and then switches to headset (even though there is no headset plugged in) and then right back to handset and so on...
I think it started doing right after I used some regular headphones for listening to some music.
BTW I can't even use speakerphone because it only stays on speakerphone for half a second and then goes back to handset/headset/handset...
Also now every time I plug in headphones for some reason it starts my music playing, but strangely it starts playing the music through the handset not the headphones.
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Aug 1, 2010
When I make a call and I want to turn on speakerphone I just usually press the speaker or "$" button. Now if I do it just gives me the headset icon not the speaker icon. This started to happen when I use my BB as my mp3 player using an ipod earphone.
And sometimes when I make or answer a call, the phone keeps switching from handset to headset icons nonstop! I did a batt pull and it didn't help.
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Apr 7, 2010
My Bold 9700 all of a sudden started rapidly switching from handset to headset which makes it impossible to make or receive a call since you can't hear. You can hear it doing the same thing even when you're typing in a phone number....is there a fix? I have tried battery pulls etc....
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Jan 12, 2011
(Posted incorrectly in the 9780 forum, so posting here)Blackberry 9700v5.0.0.296 (Platform 5.1.0.83) FolksHave started having this very weird problem, make that problems.#1: I get a call.. i start the call.. phone keeps on switching between headset and handset mode. Cannot have a conversation at all. I have to use the headset.I tried manually selecting handset, speakerphone but nothing. I have to resort to using the headset, then it stays in headset mode.#2: I remove the headet pin, re-insert it. This somehow activates music. I have to always go in and stop it.I had this problem a few months ago and then a few days ago. Both the times i managed to make it go away. I believe I did the following:- Headset in- Power down- Remove battery- Power back up- Remove headsetMy guess is that sometime when you remove the headset, it does not understand it 'cleanly'. First time (few months ago) I was just listening to music via headset. 2nd time (few days ago) I had it connected via my AUX connection to the car stereo.
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Mar 14, 2012
During phone calls my blackberry curve 8520 keeps switching from handset to headset mode every second.i am unable to listen to what the other person is talking.
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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Apr 2, 2010
I am having a lot of problems trying to get my blackberry to function properly. Yesterday, I was going for a walk and decided to plug in my headphones into my blackberry and listen to some music. It worked really well until I pulled the headphone jack out and now when I make a phone call, the phone switches from headset to handset over and over again. I have tried resetting it, pulling the battery, etc. but nothing has worked. How can I get this to work properly?
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Sep 2, 2011
Is it possible to Upgrade the OS from 4.7 to 5.0 on BB storm 9530? Is it possible after you wiped files and network? Advanced options > SIM > MEPD shows as Unknown meaning this phone had the Older software running (4.7OS) Can I upgrade to 5.0 after wiping the files and network?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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Jul 31, 2010
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
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Mar 11, 2010
I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Jan 6, 2010
So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!
I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!
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Jan 23, 2010
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
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