BB Software :: Unable To Updat The Device?
May 29, 2010
I have this Pearl 8100 which is running on the software which is 4.2.0.64. I want to update the software of my phone to the 4.5. I have already downloaded the application loader and when I check for updates, it does the 3 usual tasks, the read device configuration, etc. after completing these tasks, the application loader says that "An error occurred while connecting to the service. Please check your internet connection o try again later. The internet of my PC works fine. Does this mean that the phone should also be connected to the internet so that I may be able to update the software of my phone?
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Apr 10, 2011
I have got Curve 9300 with OS v5.0.0.977. I am unable to receive anything using Bluetooth from the paired device but sending anything to other device is OK.
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May 20, 2010
I'm having a problem when trying to update my Nokia 5230 using the Nokia Suite.Please note; my phone is plugged in, there is an update for my phone as the last time it was updated was when it made manufactured (nov 09). The USB mode is on 'PC suite'. I have downloaded all the latest versions of the Nokia Suite.
When I click 'Update Phone Software", it takes me to the updater. When it comes to the 'Searching for a connected device', it hands for about 1-2 minutes, then says "Unable to find device".
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Mar 9, 2010
I keep getting "unable to authenticate user at this time. Please try again later".But I have been getting this message everyday for the past couple weeks.
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Oct 22, 2011
I can't sign in ID from my bold 9900.
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Mar 17, 2010
I have a new BB9700. With desktop manager i uploaded ubertwitter, over internet installed some gmail apps (gmail, google maps). While instaling ubertwitter the forth action of install in deskop manager could not be completed, it was not moving, so I cancelled it. Everything worked fine for a while.
Then, while typing a messege into blackberry messenger the phone went totally blank (white screen,), the hard reseted itself and after initialisation, it went into begginers setup. From then, when you cancel the setup it shows in the first line BlackBerry Platform 5.1.0.90 and a list of BB apps, address book, ATTMusic, BrickBreaker, Calculator, Calendar and so forth. When you click on any of them it says: "Error starting net_rim_bb_file_explorer; module "net rim_bb_browser_lib not found." Or similar.
The only thing that works are calculator, memo, password keeper and options. With options I can access application list and delete some of them if necessary.
All the settings in options are erased to starting options.What is also interesting is that I can return phone calls after I get a missed call. The phone does not ring, it is muted, but I get a notice of a missed call and I can the return the call.Does that mean that failuire of the desktop manager to complete the forth action cause BB to completly erase everything? Does it mean I need to reactivate the phone (BES) and start from scratch?
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May 8, 2012
Upon Changing the SIM Card, I could not press the # key which was to be used as my PASSWARD to open the Device ( Blackberry Curve 8900 Titanium smartphone)I understood although the # key not appearing on the display but could be actually getting registered and I tried three attempts with my PASSWARD but each time got incorrect Passward message.Subsiquently I removed the SIM card and again tried to Unlock the device. THIS TIME GETTING THE # Key Preessed but now getting 7/10 Enter Passward message for unlocking the BB Device.
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Oct 29, 2011
Recently, my blackberry just started displaying a "No Battery" symbol...I had switched off my device inorder to insert my SIM card, and after i tried to switch on the handheld, it displayed a "no battery "symbol... i let it charge for the next day.... and yet again..... it continued it's displayal of the same "no battery" symbol
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Nov 13, 2010
I just got my BB Bold 9900 today, and it was working great, everything was runnng fine, then I seen I needed to update the App World App.Phone reboots and when i go back to try to download some apps, it required me to sign into my BlackBerry ID, big deal right.So I signed in and i receive a message saying "Unable to login to your BlackBerry ID account."It doesn't say please try again later, it says unable to, wtf. I go on my laptop, sign in through there and it works fine, so I tried again on my phone... still not working, changed that passwords a couple times, and it still doesn't work.
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Jun 7, 2012
I have been trying to update my phone over 4 hours already. and now it is completely dead
Info:
iPhone 4, iOS 5.1.1
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Jun 15, 2012
I have updated my software on my iphone and when it was done it is at the setup screen with the iTunes icon and usb on the screen. So I tried to restore I get this error message. The iPhone could not be restored. an unknown error occurred (29) what do I do now?
Info:
iPhone 3GS, iOS 5.1.1
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Feb 1, 2012
I am not able to verify my blackberry ID in my device.. It gives me a message that I have to enter the user name associated with this smartpfone.. I have noticed that the screen name is different when I log in the blackberry wesite then the one on my phone..
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Jul 10, 2012
Just got in from a run. Device won't sync, just sits there with 'syncing' on the screen for minutes on end. Also, the MA website won't let me into the workout data. It just says 'unable to process request'. Device synced fine Sunday, but not today. First elevation issue, not I can't even sync my workouts or view them.
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Apr 27, 2010
Yesterday evening, I suddenly couldn't get a GPRS or any other phone signal on my phone. On switching off/on, I was informed of the above error message.I tried rebooting the phone via the 'u' key (battery out) process and this did not solve the problem. I tried the SIM card in my old phone and it worked perfectly.The N900 WLAN works normally.I did nothing unusual with the phone yesterday evening so I am bemused at this error suddenly happening.
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Jan 31, 2012
Am unable to login through mobile device wi blackberry I'd where as am able to online. Also am on not able to use blackberry protect id that was associated to earlier mobile - blackberry bold 9780.
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Aug 22, 2011
Does updating ths software of the device cause problems of sync between calendar and outlook?
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Sep 26, 2010
I use a BB 8520. I am unable to upgrade my device core application from version 4.6 to version 5.0.When I click on the "Update Device" on the BB Desktop Software version 6.0, it states that my device does not require an update.Also when I click on the tab applications of the Desktop Software it does not show BB Core Application 4.6 and does show all other applications such Facebook, BB App World and BB Messenger 5.0.
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Sep 17, 2012
I have the constant message of "unable to pair to audio device" constantly flash on my Bold 9780 when I connect the bluetooth in my car. The phone connects fine and I am able to make receive/calls, so I don't understand why I keep getting this message and how to get rid of it.
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Dec 10, 2010
I having problem to update Sony Ericsson Xperia x10 to 2.1, when it comes to the point to unplugging USB, and then holding the back button/plug in USB, it just doesn't do anything for me., but after a while, the phone just restarts and nothing happened.
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Feb 10, 2010
I have an LG 380 and have been unable to get it to pair with any bluetooth device. It begins a search and I eventually have to just stop the search because it won't stop searching. A few sites list known compatability but I tried the blueant super 3 and it wouldn't work (which is one of the ones listed) a colleague has the motorola h500 ear piece and it works on her 380 but I would rather have a visor or clip than ear piece.
does anyone have a 380 that is paired with a visor? or does anyone know for sure? I live in a little tiny town with few options to try and I don't want to be ordering and returning a billion devices as I find they do not work.
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Mar 14, 2012
first it was my notifications that wasnt being delivered for months after an update now for for 3 days i have beeen trying to restore my iphone from a software update. the update took 16 hours to update and now im thinking i can just restore and go agout my business....... the apple USB driver device or whatever its called will not install on my computer. Nor will the itunes update.
Info:
iPhone 4, Windows7
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Mar 20, 2012
I have an iPhone 4s on iOS 5.1. Its bluetooth seems to be working 'coz it is able to pair with my Mac, AND nothing else. It is unable to discover nor pair with my iPad or any other gadgets in the house.
BTW, my hubby has exact iPhone model and OS, but its bluetooth is working fine and uses it regularly with car's FM transmitter. He can't see my phone either, and I cant detect his.
Info:
iPhone 4S, iOS 5.1
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Apr 12, 2012
I am not able to pair any other device/ another iphone via bluetooth. What should I do?
Info:
iPhone 3GS, iOS 5.1
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May 14, 2012
I have erased my iphone in error and want restore from my backup but all I have ia a black screen with a white apple and its not detected by itunes
Info:iPhone 3G
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Oct 18, 2011
hone is still down since last week monday ,am only charging it , i thought it will be resolved any time soon but still not resolved .it only ringing but when u press any button it does not respond.
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Jan 12, 2012
i try to download some appication by laptop when device connect any massage turn on device radio, i try to follow all instruction to turn on but still massage coming turn on device radio what should i do?
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Sep 10, 2011
I am currently using BB Bold 9700, i want to transfer my contacts to my gmail account i tried using desktop manager and tried to sync the same its says it is processed but i cant find the list, I need the list in CSV file so that i can update the same in my gmail contacts.
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May 2, 2011
I'm loving my Thunderbolt, but I'm having a problem syncing it with Outlook using HTC Sync. Everything seems to work fine but the contacts. I get the "Unable to copy contacts from your device." error in HTC Sync.
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Oct 21, 2012
I wiped my blackberry with jl_cmder which was succesful and wanted to update it cos it had a problem so i used apploader with/without battery but it still cuts to unable to connect to device etc and connecting to ARM now my bb's led blinks twice
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Aug 23, 2012
I have attempted to register my new Photon Q numerous times, logging out, logging back in, and approaching from several different angles using different "Register" links on different pages, and trying MEID and IMEI.When using MEID HEX the server will check the S/N and reply that my IMEI S/N is in warranty, then several seconds later it will overlay the screen with a complaint from the server:"There was an issue with the serial number you entered or it was blank. Please try again."One can dismiss that complaint and continue with the attempted registration, selecting carrier, MFN, and Primary Device, adding purchase date and clicking submit, but that only take one to abject failure:"There has been an error with your request."Perhaps it is because the Photon Q is so new? Perhaps it is because your registration page has a problem.
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Oct 29, 2012
I plugged in my headset to the phone and opened up the media player,strange thing happening,headset sign changing to speaker phone and back again to headset and same thing happening repeatedly,what is the problem i do not understand plus i am also not able to listen to music through headset,my phone is hardly 23-25days old.
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