BB Software :: Lost Photos Whilst Doing A Backup On Old Bold?
Sep 29, 2011
I backed up my old BB Curve last week before I went into town to get the new BB Bold.When I came home I did the switching devices thing on my computer with both phones.They both have separate memory cards in but the Curve had all my old stuff; camera pics, voice notes and vids.Since backing up the Curve or switching devices to the Bold all that has disappeared!I thought that was the whole point of backing up something was to not loose it all, but it seems to have done exactly that! I can only assume that all of those were saved on the memory card not the phone, but I'm not sure, what is the default setting, and why it has disappeared in the first place!
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May 1, 2012
For reasons which are now irrelevant, I had lost some photos through attempting to sync with iTunes. (I clicked off the process before it had completed-hence why I only lost a few) In order to get these back, I tried a 'restore from backup'- unbeknownst to me, this back up was from a few months ago. I have now lost 300+ photos (among other, less important things). I am on Windows 7 and have found the backup files in windows explorer as suggested in numerous forums but have no idea what to do with them now...I understand that these photos may simply be lost. But at the moment I'm refusing to believe that they have been deleted from the face of the earth as NOWHERE along the line did I press 'delete' or any other such commands.
Info:
iPhone 4S
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Dec 10, 2014
I just connect iPhone 5 last night, iTunes asked for restore I thought it's back up by mistake. After restore all my photos from last two month gone and photo from last year come to phone! How can I get them back? photo are very import and memorable for me.
Info:
iPhone 5, iOS 7.1.1
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May 23, 2012
I just got the 4S and I went on a trip immediately after buying it, so I used it as a camera for the trip. When I came back I plugged it into my computer and was asked if I wanted to put my iPod touch backup on the iPhone. Thinking it would just put all the music and photos from my iPod onto the phone, I clicked yes, and also installed the newest update. When it was all finished all my photos that had been on my iPod were there, but all the pictures I had taken on my trip were gone, as well as all my contacts. How can I get them back?
Info:
iPhone 4S, iOS 5.1.1
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May 28, 2012
I recently lost my iPhone at a concert and unfortunately, it was never connected with iCloud, nor was it backed up to iTunes. I got a new iPhone and connected it to iTunes. I have my contacts (taken from my sister's iPhone) and voicemails, but nothing else. I would really like my old text messages and photos, but have no idea what to do in order to get them.
Info:
iPhone 4, iOS 5.1
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Sep 11, 2014
I created a new album in my IPhone 4S ... I added 52 photos & video to the new album .. then i deleted them from camera roll to not have double photos .. I was surprised that photos were deleted from the new album as well .. I don't have a back up .. how I can get them back ? Â
Info:
iPhone 4S, iOS 7.1.2
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Sep 7, 2014
I mistakenly selected restore backup on my computer with my iphone 5S plugged in and little did i know it was going to delete all of my photos and contacts that I had from the past year and send me back to my last backup which was when ios 7 came out (LAST YEAR!!) I really need these photos and contacts back, so I did some research about recovering deleted files on my phone and turns out applications like these exist. I just don't know which ones to get. Most of them range from $50 to $100 so i really don't want to have to buy two of them. Some of them are called PhoneRescue, MobiSaver, Wondershare Dr. Fone...etc and i tried all of their 'free trials' and none of them worked.
Info:
iPhone 5s, iOS 7.1.2
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Mar 12, 2012
Having a problem with text messages as some are not being received by my phone
Info:
iPhone 4
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Mar 22, 2012
I lost 70% battery whilst asleep last night. I onl;y purchased i phone 4 late Nov11?
Info:
iPhone 4
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Jun 20, 2012
I have lost my App & iTune purchases from my iphone 3 whilst updating the phone. There is no purchased tab on my navigation bar of my phone as indicated, to tap & reload them. How do I retrieve my purchases to my iphone?
Info:
iPhone 3G
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Apr 20, 2011
I updated from 7.0 to 7.1 and just noticed that a number of my calendar entries are missing.I'm not entirely sure when this happened.I don't think it happened at the time of updating to the new OS but it's possible.I received an "out of application memory" error message a week ago and have read that people have encountered a loss of data with such an error.I did a backup of my data on May 17th before upgrading to 7.1 calendar entries = 800, today calendar entries = 369.Since I use my device on a BES all entries associated with the BES account appear to be intact but I've lost all other entries.When I went to restore the calendar entries only from the backup it is greyed out indicating that these are "read only data types and cannot be restored" when selecting "Select Data to Restore/Select device data and settings" as opposed to "All device data and settings".Unsure how to proceed - clearly the data is present in the backup based on the entry value do I need to do a full restore and rollback to 7.0? in order to recover the calendar entries??
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Apr 8, 2012
I have recently updated my device software. I did not backup anything because I did not have any warning from maker to do so. I lost extremely important text messages, phone numbers, my calendar information. Is there any chance on this world to retrieve now all of them?
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Apr 5, 2012
after updating bb torch,i have lost network (orange),contacts and photos.
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Apr 11, 2012
I backed up my iphone to my computer before going to Apple Store where my phone was replaced. Once home I synced up and my apps were restored but not the pictures and video.
Are they there or were they not backed up? If they are there why weren't they restored and what can I do to restore them?
Info:
MacBook Pro 2.66 ghz, Mac OS X (10.6.4)
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Sep 8, 2010
I don't seem to be receiving sms messages that are sent to me when I am out of signal. I go back in to full signal and I never get them until I ask the person to send another sms, at which point I get all the backlogged ones from that person. I still am waiting to receive sms from a friend who sent it over a week ago.
An I the only one that is experiencing this?
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Aug 8, 2012
I am currently abroad in Austria and I am trying to set up internet on my blackberry bold. I have already bought a sim card with Orange AT and paid for an internet plan. However, I still can't get internet on my phone. Data services are on and the sim card is active. My phone is not locked.
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Jul 13, 2015
I have the international SM-G920I version of the S6, running the latest 5.1.1 update.Recently, it has started giving me issues in the Google Photos app. I am unable to back up any photos. When I go open the app and go to the Assistant tab, it always shows "Backing up 1 item out of XX".
When I go to the "Backup & Sync" settings of the app, I get constant toast notifications saying "Backing up 1 out of XX". I factory reset my phone and tried again, however the issue persists. I am able to upload photos onto Google Photos using my computer, so it does not seem to be an issue in my Google account.
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Mar 24, 2010
Every time Iam on phone it keeps switching between handset and headset auto and very fast so it keeps cutting every second I installed new bbm .65 everythink working fine then I mistakely downloaded .57 cancelled it when I rebooted phone no bbm, so I reinstalled .65 bbm and it was really laggy and slow so I reinstalled it again and now that is happening to my phone?
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Jun 26, 2012
so i lost my 32GB 4gs, got a 8GB 4gs and went to restore it from an older back up of the 32GB. obviously i can't restore all the music etc, the ONLY thing i actually tried to sync to the new phone was contacts, but somehow i have a phone filled to the max with "other" ? can't figure out exactly what it is. it's weird cuz it says it's 1MB short of making the full sync.
Aaron
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Jun 23, 2014
I recently tried to backup my phone and many of my notes have been lost. The backup contains note from 2 years ago, notes from 6 months ago, as well as notes from 4 days ago, however most in between are lost. One in particular was created 1 year ago and has been updated periodically over the year but it is not in the backup even as a previous version. I have tried multiple 3rd party softwares aimed toward recovering deleted notes NOT in a backup, however nothing is recognizing any outside those that were backed up. Do I have any options to recover? One note in particular was VERY important to me.
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Jun 16, 2010
I did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
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Jun 18, 2010
I recently replaced my n85 as it was malfunctioning. I backed up the phone memory to SD card. On restoring this to my new phone, the contacts doesn't seem to have been restored. On entering the phone book, it says "contacts from selected memories not available". It seems strange as, upon receiving calls/messages, my phone knows who they are from (ie. the name of the contact comes up rather than the number). It seems the contacts are somewhere in the phone but it just won'r let me see them.
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Sep 6, 2012
I've a BB curve with several contact information with no backup. I've changed to a new device, and I wanted to recover information about my contact list from my old BB curve.I know if I put 10 times a wrong password I'll lose all the information stored in the BB, and I'm in the 9th try!There is no way to workaround on it, for me is really important get this information. There is no way from BB support to get this information back.
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Mar 7, 2012
My Blackberry 8520 was stolen last week. I had Blackberry Protect installed, with a weekly backup scheduled.Today a bought a new Blackberry 8520. I want to restore the latest backup that the Blackberry Protect from my last phone did to the new one.
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Nov 15, 2011
Verizonwireless sent me a link to Blackberry program to backup my data from Tour 9630. I failed to realize that it is only for contacts. I connected it to my MacBook Pro. In the process all my "Notes" and "tasks" got deleted and new OS2 got installed in my BB. I tried "Restore" button. I only retrieved "Contacts" and "Schedule". how to recover the "Notes" and "tasks?"
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Mar 12, 2012
In the process of preparing my Xoom for its return to Motorola for an LTE upgrade, I attempted to backup up "Internal Storage" to two different Windows XP machines. Despite numerous hard resets of the Xoom and numerous restarts of the XP machines, I had numerous problems in successfully copying all files. Despite selecting all folders, less than half would transfer during copy/paste. At least one file name in the "Android" folder was too long for Windows XP, but I didn't have time to find it(them). Moreover, 14gb of files disappeared from my external SD card, as did several folders from the internal SD card. I am an above-average computer user, and have never had this kind of trouble
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Jun 2, 2014
How to see the contacts from the backed up contacts from my Iphone to itunes. i do not have iphone with me now. can i sync to android phones? or is there any way i can login to itunes and search the contacts?
Info:
iPhone 3GS
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Jun 22, 2014
I clicked restore backup in itunes with my iphone attached, in the hope to retrieve some lost documents.
However it has done the opposite. I now have lost most of my contacts and all my photos!! How do I get these back?
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Apr 19, 2012
I like to get my photos in backup file for iphone. But i didn't like restore all backup to my iphone. What's i can do?
Info:
iPhone 3GS
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Jun 25, 2014
I have an iphone 5, and during 3 weeks I had to use an iphone 4S because the 5 was "broken". Since I made backup for the 4S during these days, now that I have my iphone5 back again, I tried to backup, but doesn't let me cause it says it has an old software.The problem with that is that now I can't recover my photos an a lot of important information. The most important part is the photos.
Is there a way to get my photos back if I have a backup in my laptop? or is there a way to make a backup of the iphone 4S even that says that the software is too old for the iphone5?Â
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Feb 20, 2010
Windows XP Professional SP3
Nokia PC Suite 7.1.40.6
Bluetooth Connection with Nokia 6300
I just wanted to back up my address book contacts from my Nokia 6300, using Nokia PC Suite. Unfortunately, the backup process stopped before completing, backing up only 13 contacts. Then, it synchronized these 13 contacts back to my cellphone, deleting all other 400 contacts on the phone.
Do you have any idea on how i can recover those lost contacts? I have already checked the Nokia PC Suite backup file using Noki software, however it also only shows 13 contacts. Also checked the PCCSContact file in the application data folder with SQLite3 Manager. However, it doesnt show any more contacts either. Any chance I can access the contacts on the mobile phone storage card?
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