BB Software :: Bold 9700 Error Downloading Software
Oct 11, 2011
I am unable to update ver 5 to ver 6, as the process stops with an error message "an error has occurred while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." Typically I get 70 to 80% of the way through the modules before this error message pops up. Today's attempts all bailed at 511 of 650 modules. I have tried this process twice over the last month, and have had the same error. The internet connection is working well ie I can surf the net and receive/send emails. Where do I go from here?
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Feb 16, 2010
I kept getting this error message when attempted to download software update for my Blackberry Bold 9700 via Blackberry Desktop Manager V5.01."An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists."
My laptop was definitely connected to the internet because I was browsing while trying to update. The Desktop Manager itself recognises that it is connected to the internet, because it scanned for updates for itself on the internet and updated succefully. But when it came to downloading updates for my blackberry handset. It became oblivion to the fact that it was connected to the internet and kept giving me this senseless error report!
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May 9, 2010
I am having a problem to download .csv file thru email attachment.
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Mar 16, 2011
I have a Bold 9700 which is in perfect working order. I have been trying for hours to successfully download OS 6, but every time I try, I get the same message: 'Fatal Error'. I've tried everything - uninstalling, reinstalling, deleting apps, etc. I can't get anything to work! It seems to start experiencing problems when it's finishing the 'JVM' stage (whatever that is).
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Jun 20, 2010
Is there a way I can download the os just from my phone ?
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Jun 18, 2010
Is there a way I can download the os just from the phone ?
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Feb 5, 2010
I do have a problem with my bold 9700 . I want to Download the BB appworld but it is not working. When I want to do with the device itself it is not working, tells me device is not supported. From my PC it is also not working canīt find the software or something like that. I use the 5.0.0.442 software. If that helps anything. And also my ICQ does not work it also says device is not supported!
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Jun 25, 2010
I did a search throughout the forums to see if others were having this issue or knew how to resolve it. I'm new to the Blackberry so any help would be greatly appreciated. For some reason my device is not letting me download previous emails. It does download new incoming messages but that's it.
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Dec 28, 2011
I have Blackberry bold 9700 and lately I am getting following error when i download App World "Uncaught exception : java.lang.NoClassDefFoundError". I am not able to download it furhter and have been living without apps.
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May 31, 2010
Can anyone tell me whether I can download podcasts from my windows hard disk to the BB bold 9700 without passing through BB desktop or media manager? and if so, how? 'moving' or 'copying' the podcast files directly to the BB external drive shown on 'my computer' doesn't seem to work.
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Jul 2, 2010
I keep getting the message "Sorry, your devicde does not meet the system requirements that are needed to support Blackberry App World" when I try to download the app directly from the site using wifi. I don't have a data plan yet. I have the Blackberry Bold 9700 v5.0.0.442. Anyone know how to fix this or know what's happening?
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May 23, 2010
I keep getting trial apps downloaded to my Bold 9700 and I can't make it stop. Does anyone know how? Thanks
PHONE: Bold 9700
OS: V5.0.0.351 (Platform 5.1.0.98
Carrier: Rogers Inc. (Canada)
Applications Installed: Poynt ( 1.5.4.12),
QuickPull (4.0.2), Google Maps (3.2.1), Color ID
(1.1.8), Gmail(2.0.7), Age of Empires 3(1.0.0),
Rogers My Account (1.0.0.76), Facebook (1.7.0.22)
Memory Free Space: 104.1 MB
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Feb 16, 2010
I kept getting this error message when attempted to download software update for my Blackberry Bold 9700 via Blackberry Desktop Manager V5.01.
"An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists."
My laptop was definitely connected to the internet because I was browsing while trying to update. The Desktop Manager itself recognises that it is connected to the internet, because it scanned for updates for itself on the internet and updated succefully. But when it came to downloading updates for my blackberry handset. It became oblivion to the fact that it was connected to the internet and kept giving me this senseless error report!
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Mar 19, 2010
Is there a way to setup a blackberry so that the e-mail in NOT truncated no matter how long the e-mail may be? or at the very least increase the amount of data shown before it gets truncated?
and the 2nd part to the question is, is there a way to download larger attachments in e-mails?
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Jul 19, 2011
My app world on the 9780 has not been working. First it would ask me to login after which it would just show me my details and not download. After downloading the application again it just tells me, "An error has occurred. Please try again later. This has been going on for four days now.
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Aug 24, 2010
I use my 9700 as my IP modem on T-Mobile and have been for a few months. Lately my download speeds seem to have been slowing. Is there anything that I can do, either to my laptop or my BB to speed things up? Eve Radio has begun to stop/start.
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Jun 23, 2010
I cannot find the BB App World icon. I think it disappeared after I downloaded the latest version. I have deleted and re-downloaded. I have looked in every folder. I have downloaded and replaced the existing version. I have re-booted by taking the battery out, etc. The software is in my applications. I have gone through every folder clicking on show all also.
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Jan 5, 2010
I just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Feb 12, 2010
I downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
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Aug 2, 2010
Error Code Ox8004fd28
BB9700
At & T
OS- V5.0.0.602 Platform-51.30112
Keep getting this error code. Tried to refresh, tried to update but says i ahve the latest version. My address book updates fine, but it is my calendar. i cannot get it to synce with my Ooulook 2007 thorugfh the Bb Desktop software What now?
Toporock
Toporock
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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Apr 11, 2010
I have a Blackberry 9700 buy 2 weeks ago , and this morning i have this error on the screen : Error JVM 102 Reset !
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Mar 10, 2010
I can't connect to the BlackBerry Desktop Manager. I tried to do it both on Mac and PC.With the mac, it won't connect at all. Stays at 'connecting', 'waiting for device to start' then says it was disconnected.With the PC. It won't recognize the pin. Its set to usb port. I can't click any icons because theres a message saying something like 'make sure your device is connected'
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Sep 9, 2010
I have blackberry bold 9700 and i am getting a white screen saying this message app error 523 reset .
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May 29, 2010
Just recieved my new BB9700 and everything was fine for 3 days. On the 4.th I got a white screen with JVM Error 545 and Reset under. Seems like BB freezed..Tried to google for some help, but all I have seen were for the prev versions of Desktop Managers.. something about OS reinstall etc. Is it so?Tried to search here.. found only one post .. and mine BB didn't go swimming...
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Apr 8, 2012
I've been getting the following message when I synchronize my address book, memo pad and tasks.
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Mar 24, 2012
my blackberry bold 9700 appearing app error 523. I followed suggestions from forum for soft reset and hard reset, but i have another problem, it is asking for password whenever i click the update but the password is already lost and cannot remember entering one since i bought the phone.
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Nov 15, 2011
my BB Bold 9700 v.5 keeps displaying app error 523 and that i should reset and after reseting it it pops out again rendering it unuseable.
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Jul 31, 2012
I got permanant error 507 on my bold screen. When I try to restore from a back up through Deskstop I get a 561 error. What is the solution to get my Blackberry working again ?
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