BB Curve :: Media Card Encryption Code?
Apr 9, 2012
My phone wouldn't recognise unlock code so it wiped everything and when it rebooted I saw for the first time in 18 months that I needed a media card encryption code which was used to protect files so I presumed was the same as new unlock code but its not and I've lost music and photos and downloaded files?
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Apr 1, 2011
after having to do a total wipe, my media card has now been encrypted.It only seems to affect music and other media file storage, that sort of thing.so whenever I try to sync anything, I cant access it, and I get this message."A media card has been inserted that contains encrypted files. Please enter the device password that was used to protect these files: "The problem is; the password I was using before it was wiped must've been, well, wiped...it doesn't recognize any password I used previously as valid...
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May 16, 2011
I am looking for some help on getting access to media that was encrypted on the 128MD micro SD card that came with my original BB Curve (qwerty).Some time back my original BB was damaged and my company's internal IT dept gave me a temporary Curve BB (azerty). That BB came with an SD card which I replaced with my original SD card. When my new BB Curve (qwerty) got in, I handed over the temporary one (azerty) and kept my original micro SD card. Now I need to access the content of that micro SD card and am having a hard time doing so.
I can't remember if the original micro SD card was only encrypted with a password or a device key as well.
I have tried to use what I think the encryption key was on the micro SD I need to access by use of the new BB Curve (qwerty). I get my 5 try's then remove and re-insert the micro SD card.
All this to no avail. Now, the content is very important to me and I am willing to go through any formal process to get at the content. Can anyone tell me how to reach someone at RIM (BlackBerry) to discuss this, or if there is any legal way of getting at the content. (I can confirm the content before it is decrypted).
The issues I have here are:
1) not sure if the card was encrypted with a password and a device key (in which case I have a further dilemma in that the original device (BB Curve qwerty) has been retired and is no longer available for use) or just a password. Is there a way to find this out?
2) Because I use so many different passwords on all the devices I have to use, I am not even sure I am trying the right one for this micro SD card. Plus having gone from a qwerty to azerty, then back to a qwerty keyboard, I am not sure I am using the right password to decrypt. I am however able to provide the full password if given the 1st character of the encryption password.
I am not looking to do anything illegal but truly need to access the encrypted content. As such I am reaching out to the community and looking for any help available such as contact at RIM, formal process to decrypt, hints, clues. Anything to move this forward.
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Aug 12, 2010
Ok, media card was working fine, had alot of work pictures stored on it and was becoming a hassle to hunt through all of them to find what I wanted. So, I inserted media card in computer and transfered what I wanted to a folder on the computer. Then I formatted the card using the computer. When I put the card back into the phone, the phone knows its there, but I must have wiped the card completely as none of the folders for video, pics, etc. are on it anymore. If I take a picture and go to find it, the media card does not even show up, just device memory.
Does anybody have a remedy for this? I already tried formatting the card in the phone but that didn't work. The phone is telling me in the memory options that 1.8GB is free, so I know it works, it just lost the folders or whatever........
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Jan 24, 2010
Setting up card encryption goes through the motions but appears to instantly encrypt the card! Given memory encryption takes a few minutes, it looks like nothing actually happens. Indeed, trying to decrypt the card doesn't do anything! Haven't yet tried to read the card in another device, but I suspect it isn't. Other reportson the net concur with this. Given that encryption was one of the main reasons for looking at this phone, this is a bit of an issue.
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Mar 29, 2010
I just realized something interesting with my E72 - people can access my data even without knowing the password.Details are as follows:
-E72 firmware 022.007. Both memory and MicroSD card are encrypted. Phone set to auto-lock at every 20 minutes.I have an alternate home screen application installed (Voyager Home Screen) and just noticed that possible to invoke Voyager even after the phone has been "locked" (encrypted). Using Voyager I can load up any file management tool, for instance X-Plorer and access the card and any files.All one has to to is unlock the keyboard, there is no need to know the lock code or input it.Perhaps this has something to do with the way Voyager Home Screen works but it made me realize that perhaps the data isn't secure at all.even with encryption.
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Mar 23, 2010
I have a blackberry 8330 and i had a media card in it and evrything was fine i had music on it and one day i went to play it and i was clicking it and it froze and then said some errors and i went to the media card in option and it said media card cannot be read verify that the memory card is formated and i try to format and it takes a while then it said failed?
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Apr 11, 2011
I have a BB curve 3g(9300). I used to connect my BB to my PC with the USB data cable. I would than simply drag songs from my computer into music folder. I have not used the Blackberry media manager software. The songs used to work perfectly and gave me no troubles. However today i wanted to add some more songs so I did the same thing. When I disconnected my BB from the computer I found that there was no music nor were there any pictures that I had clicked earlier. I connected my BB to my computer via data cable. I found that all the music and pictures were there in their respective folders. Please note I dont have a media manager software and I directly open the Blackberry folder when I connect my BB to PC. So the nature of the problem is that when connected to my PC, I can see all the music and pictures on my PC but however when I disconnect my BB I cannot see any pictures or music. After fidgeting with my BB, I found that after i go to "media" than "explore" than "media card" than "show hidden files" there are hidden copies of the following folders - Black berry, files, fonts Recycler and start.app.These copies appear first and then there is a line separating them from rest of the list of icon. Under "Blackberry" copy in the "music" folder all my music is there. under pictures all my pictures are present. When I click at the non hidden "blackberry icon I get a message Unable to display/media card/blackberry.exe?
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Jul 28, 2011
Yesterday i was running out of charge and didn't have the charger - a colleague had a charger cable connected to his PC, so i charged my phone through this cable.Next thing i know - i open the pictures folder and i only see the pictures stored on the device - which were taken ages ago. All pictures, videos and voice notes that were on the media card are gone.I took a picture just to see where it gets saved - it mentioned "saved on media card". I open the picture folder and it's not there.
I tried the trick of choosing "view pictures" through the camera - nothing. went to Options - memory - and the media card IS recognized, and says "total size 900 MB, Free space 700 MB).Now something weird happened - i went to the pictures folder and "created a new folder". It got created on the media card and now it shows. And thus, any picture i take and i save on THIS folder - it appears in the "all pictures" folder normally.
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Oct 1, 2011
i have a blackberry curve 8520......when i insert media card it says "memory card cannot be accessed due to fatal errors" i formatted the card on my pc and it still says the same thing.....i tried formatting it on the phone and it failed as well as repair....the media card reads on my pc and in other phones
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Oct 1, 2011
i have a blackerry curve 8520.....when i insert media card it says "memory card cannot be accessed due to fatal errors" i tried formatting on the phone and it said failed as too when i tried the reapired option....i formatted it on on my pc and it still says the same thing.....
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Jun 3, 2012
I have a 4GB media card and nothing will save on it at all. I can't take videos or pictures anymore as it keeps saying 'File not Found' and I can't download music on it anymore. This problem has been going on for some time now, I can't remember when it started to happen exactly, but it is really annoying as media was one of the main things I used my phone for.
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Sep 21, 2012
I wish to recover deleted pictures (format is jpg.rem) on media card. No, I did not back up the device before deleting.Yes, I tried a couple different free and basic undelete softwares and none of these documents were identified.One blog I saw said it is not possible to retrieve such deleted docs but I am hopeful this is not the case.
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Dec 15, 2011
My new Blackberry Curve 9300 (Canadian) came with a 2G micro sd media card. I want to put the used 8G card from my old LG (from/ used in America) into the Blackberry. Will I be able to access my old music and pics from the LG?
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Sep 7, 2011
Basically, my phone isn't unlocked. It's on Orange and I've never had a problem with it before. I've had it for about a year now, using the same SIM card and it's all worked fine. My SIM card is Orange too and the same one I've been using since I got it, so I'm not sure why it's popping up with this message, I can't do anything on my phone now because it won't recognise my SIM? I've tried soft resetting, taking the battery out, taking the SIM out..
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Feb 3, 2015
I have encrypted the SD card on my Verizon S5. Now there is a constant message in notifications:
SD card encryption
SD Card encrypted
Anyway to turn that off? I know it is encrypted,I had to take action to do that. It did this with KitKat and still doing it with Lollipop.
I just like to keep notifications cleared out.
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Jul 2, 2010
does anybody know how to put music on a blackberry 8350i w/o using a media card i already have 2 songs on it but it dosent let me add anymore and when i try to edit the songs sizes it just said not enough space on the disk.i just want to add a few more songs like about 3 to 4 songs thats it then later down the line i will get a media card but for now i just want to add a few more songs.can somebody please help me please and if its not to much can you please be step by step im kind of new to the blackberry world
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Jul 10, 2010
How do I know if I have a media card? I didn't buy one extra, but there is a little card in the back of my phone. Would one have come with it? I am trying to put music on my phone and am having a hard time and now I'm not sure I even have a media card. This is my first Blackberry and I have only had it about a month.
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Apr 15, 2010
I know how to install the media card itself. my problem is when I put in the new card my themes and some apps wrer gone. Do I need to format the card transfer stuff.I don't want to do I need to format the card in the phone onthe computer and if in the computer "how". I am trying to go to a 1gb to a 4gb... I looked on the forums for awhile and found only the tutorial on inserting the card, I had no trouble with that.
Also, sorry if there is already an answer out there.
BB 8330
OS 4.50.186
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Jan 1, 2010
I've seen various versions of this question but haven't found an answer yet. I just bought a second hand 8900 to replace my damaged one. The problem is the device doesn't seem to be able to recognize my media card. In the options > memory it says "a media card is not presently inserted in the device". The card works fine in the old device and in a completely different type of phone from a friend. Their card is also not recognized by my device, so I've ruled out the card as the problem. I've tried all the usual fixes - battery pull, software update, etc but with no success. Is this phone just defective or am I missing something?
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Jul 18, 2011
i cant recognize in my blackberry 8520 any media card.
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Feb 9, 2012
I connected my 9300 to my desktop now I can't acces my music, pictures and other files on my media card.
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Oct 19, 2012
I got a new Curve 8520 today, after my last one (same model) gave me issues. Everything goes fine except for the media card which is unaccesible for fatal errors. I HAVE tried the following: Formatting the card, Repairing the card, formatting the card via PC (the pc reads it fine), connecting via desktop manager, restoring backups, removing and replacing card and battery. On my last phone the card gave me no errors at all.
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Jun 12, 2012
i can't use my micro sd, cause the field media card is lock, can't change. How i unlock it?
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Feb 17, 2012
How do I repair a media card on my BB? I followed the intructions but i get to a point where clicking on the BB key I don't get any "repair" option.
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Jul 18, 2011
I keep being told I have no media card installed yet the config says I have an 8 gb installed?
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Mar 16, 2012
my bb 8520 media card is not working,I had certain videos and songs, which got wiped off after scanning it.Now I wish to transfer the pictures and files to my PC , which is not possible.
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Jun 21, 2012
how I can reset the password on the media card. I've forgotten the password and cannot access photos?
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Jul 30, 2012
I have a 4gb memory and everything were wiped from it. Music , videos , photos , voice notes and I got really important things that I need them back. Every time I click yes on repair it says repair failed. What should I do to get my things back.
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May 28, 2012
I have seen a few posts related to media card issues, but they all seem to come back to the solution being to format the card. I had the issue with a 32Gb card (which works fine in the PC) and I am now having the same issue with the 16Gb I bought to replace it (having thought it might simply be the running a 32Gb size that was the issue.
It worked briefly and it stored a couple of GPS tracks, but it now won't repair at all... is there something I can check on my phone? I am also having issues with Appworld and am in the process of tryng to reinstall it as it disappeared from the desktop view.
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Aug 18, 2012
I'm new to the forum. Anyway I bought my Curve 9360 in January from the o2 store. Last month a message popped up on my screen saying 'a media card has been inserted that contains errors. Do you wish to repair the Media Card now' I clicked yes. After that I got another message saying 'If lost clusters are found during the repair, do you want to save them?' again I pressed yes. The problem was successfully repaired. Today the same thing happened except this time it said 'Media card repair failed'. I searched how to repair it but I don't seem to understand how to do it.
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