BB Curve :: Wiping Phone Without Using Trackpad (Broken)
Oct 20, 2012I am selling my phone an want to wipe it before I do. My trackpad is broken, is there a way of wiping it without using the trackpad?
View 1 RepliesI am selling my phone an want to wipe it before I do. My trackpad is broken, is there a way of wiping it without using the trackpad?
View 1 RepliesI recently broke my blackberry 9300 curve,I now have a new phone which means i need to cancel my BBM music subscription,only thing is,i cant get to the cancel service button in the app. how to use the keypad to scroll down without the use of the trackpad at all.
View 3 Replies View RelatedHow can you retrieve text messages from the blackberry if the trackpad is broken and won't work?
View 1 Replies View RelatedThe trackpad on my curve 9300 keeps breaking. I cannot click or scroll at all. Normally, it's not too bad with a few attempts of taking the battery out then putting it back in, but last night, the screen went white - again - so I took the battery out and it said I had no battery though I had at least 40% on there. When I put the battery back in, and the phone began loading, the menu thing came up. I tried to click, 'unlock' and nothing happened. Seconds later, the screen went black as if the phone doesn't recognize my trackpad anymore. I am sick and tired of having a phone that doesn't work! I wouldn't be as mad if it was the first time, but the thing is, it's happened before and every time I go to the phone shop, they say 'oh, it's not our fault, we'll send it off for repair' and when I eventually get it back (2 weeks later) it works for 4 weeks, and I send it off again. I have sent the [hone of 4 times for 'repair' and each time, it takes 2 weeks; that's 8 weeks, or 2 months that I still have to pay 25 pounds in my contract for a phone that doesn't even work. That's 50 pounds wasted on the worst phone available. I got my current phone back in September (after fighting with my phone provider) and it broke in February.
View 9 Replies View RelatedMy curve 8310 that i got yrseterday keeps frezzing every 2 min it was on 02 and i had it unlocked to use on vodafone i have put the latest os on and tried the next one down but as soon as i put the phone down for longer then 1 min it will just frezze on the trackerball but i can press the caps lock and the num lock and they work .ive treid wipeing the phone on bbsak and then loading the os then doing the security wipe but it still frezzez up on me i cant think what else to do
View 4 Replies View RelatedI have a Curve 9300 with OS 6. I cannot return the device to the original retailer (out of warranty).This is kind of what happens.
1.)Trackpad stops scrolling after backlight switches back on. After waiting 10 seconds it works ok
2.) After an hour or so the trackpad stops scrolling entirely. The "push button" of trackpad still works though.
3.) I hard reset the device. Trackpad stops working entirely (doesnt scroll and pushing it as a button does not work either)
4.) I send phone in for repairs.
5.) If it works after "cleaning and reseating trackpad" my phone works fine for a few days. Then problem starts all over again.
6.)If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts all over again?I am getting sick of having the phone getting sent in for the trackpad to just be replaced again and again.
Ive had my blackberry for a month now and it seems that my touchpad has broken. It can click but cant move in any direction at all?
View 13 Replies View RelatedI want to sell my phone, and was wondering if the proper thing to do is wipe my phone, activate it, and THEN remove the SIM card. Or do I only have to wipe it and remove the SIM card and not worry about activation?
I was trying to back up my phone with the blackberry desktop manager. I kept entering my password (I couldn't remember exactly what it was, so I went online and reset it for the last attempt). I got the email confirmation that it was reset, so I entered the new, reset password. It said it was wrong anyway and started wiping my device. EVERYTHING -- all my contacts, all my sms, all my work emails, everything. I popped out the battery when it was at about 6% of the wiping process but whenever I turn it back on it starts wiping again.how can I stop this? It is my phone, I entered the correct password, I only wanted to back up my data and now I'm losing everything instead.
View 8 Replies View RelatedMy Wife has an 8310 with a broken data/charge port and we need to save the text messages off of the phone to be used in court. Is there any way to save the text messages to the media or sim card? She already has a new 8310 and she has to return the old phone (with the messages) to the warranty company. She was emailing some of the text messages but for some reason she can no longer email from that phone.Any an dall help will be appreciated.
View 7 Replies View RelatedI've been having problems with my blackberry after using the twitter app it froze and an app error has occured while other amounts of application error signs have shown up too!I need to know if there is way of fixing my phone by wiping everything off and starting with a new clean software?
View 1 Replies View RelatedI am selling my blackberry 8330. I wiped the handheld, but when the person who is buying it from me went to activate it. my email address is still set up on that phone. How do I delete the email addresses so they don't receive my emails?
View 4 Replies View RelatedI have a 2 month old AT&T 8310. It currently has a corporate IT policy, and all of my contacts, emails etc. I want to wipe it clean so that it can be sold. Here is the procedure that a guy at the AT&T store gave me to remove the IT policy and wipe all the data. Before I try this, do you think it will work?
1) Setting - Options
2) General settings
3) Blackberry button
4) Wipe handheld
So a friend of my father's passed on his BB Curve to me after I lost a phone. I'm just realizing it's set for corporate use so I can't set up a personal email or download certain apps I want. I have performed a wipe of the phone already, but all it did was delete the previous owner's information and things, not reset the phone to factory settings.Is there a way to make this phone work for my personal use?
View 4 Replies View RelatedIn my thread of "application installation issues", it seems to be determined that my carrier who I got the phone from, is blocking the install of applications as I get a 910 error, application authorization failure, when i try to install an application from: [URL]. After some searching, I've come across BBSAK, which I use to wipe the phone and reload the oS. I've also come across the tool "vendelete" which deletes the vendor.xml files.
So I do the following:
1. Uninstall the original carrier OS from pc.
2. Install OS from different carrier to pc.
3. Use vendelete to get rid of the xml files which it says no xml files were found.
4. Use bbsak to wipe the oS.
5. Reload the OS.
But when the phone boots up, it still shows the sign of the carrier which I don't want, so I presume nothing has been updated? since when I try to install the application again, I still get the 910 error.
i want to know whether it is possible to configure e-mails after wiping out e-mail's ,contacts etc.., using security wipe.
View 3 Replies View RelatedI was trying to backup my phone and entered the password wrongly and saw a message wiping all my data, contact,calendar has been all erased what to do I have lots of data what to do. model number bold 9000 pin 20D06878 how can i restore my info is there a back up on the phone? i dont have a back up.
View 1 Replies View RelatedI have rooted and installed TWRP in my nexus 6p and now I have received the OTA update but I can't install it. How can I install it without losing my data?
View 10 Replies View RelatedI recently purchased a blackberry 8320 from a friend it was giving some problems like: Cant setup own email account, bis moves slow, msn gives and error.So i decided to do a handheld wipe then after the wipe finished i did a battery pull and then i stop reciving service books like the phone was locked down or something. I called my service provider (Digicel Jamaica) then told me to re-register the HRT which i did before many times and a number of battery pulls and nothing happen so i deiced to post this in the forums and see if i could get any help with these issues
View 12 Replies View RelatedSo i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since.
View 1 Replies View RelatedMy trackpad wont go up and down when checking messages like text and whatsapp, but it functions normally when not checking messages....like it can go up and down in menu and internet page
View 3 Replies View RelatedI recently had water damage to my phone, I put it in the bowl of rice now everything works but the trackpad. How do I navigate? I've read about creating shortcuts but I can't use any of the methods because I can't scroll
View 3 Replies View Relatedi've tried to type my password to get into my phone but i had to use the enter button to get onto it. then when i tried to scroll along it wasn't working. it also won't let me click on anything by pressing on the trackpad
View 3 Replies View Relatedmy trackpad will not move for the past 24 hours and has been frozen since
View 4 Replies View RelatedI have a BB Curve 3G 9300 which I have bought in London about 14 months ago.Right now I am in Brazil & the track / touch pad from my BB does not work at all. I was looking up on the internet & found out that there was a faulty batch with this issue.I cannot use my phone because the trackpad is faulty. What can I do in order to get it fixed or replaced?is there any other option for me to get my normal phone back?
View 8 Replies View RelatedMy blackberry curve's trackpad keeps freezing up, so I can't do anything with it. I can just about navigate through my messages as I can click on things with the trackpad & thank god for keyboard shortcuts ! I found a post saying that I had to tighten the TX screw or something of the sort but I'm worried I'll do something and then it'll no longer be under guarantee.
View 1 Replies View RelatedHow do i move my trackpad it is not working
View 1 Replies View RelatedMy trackpad on my 9300 is scrolling by itself, when I start scrolling on bbm, fb, menu etc. It will start scrolling down by itself when not in use. It's really bugging me and don't know how to fix it. Does anyone know how to make it stop or fix it?
View 8 Replies View RelatedMy trackpad keeps on moving itself and it causes a lot trouble when typing text.
View 3 Replies View Relatedmy track pad is not working fine from the inception. my bill is lost. how do i get it replaced
View 2 Replies View RelatedA few weeks ago I was on my phone and it was dying, I went to get the charger but it had already died. I plugged it in and turned it on but the scroller wouldn't move. It would click but no matter what I tried it wouldn't move. I looked it up and it said it needed to be wiped, so stupidly I wiped my phone. But still, nothing. It would just click. Now, it's stuck on terms and conditions and non-usable. I've had to use my old blackberry which is falling apart I tried looking again online to see if there was any other solutions and I came across one saying that the software needed to be update.
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