BB Curve 83xx :: Phone Keeps Freezing - Tried Wiping And Reloading OS
Feb 9, 2010
My curve 8310 that i got yrseterday keeps frezzing every 2 min it was on 02 and i had it unlocked to use on vodafone i have put the latest os on and tried the next one down but as soon as i put the phone down for longer then 1 min it will just frezze on the trackerball but i can press the caps lock and the num lock and they work .ive treid wipeing the phone on bbsak and then loading the os then doing the security wipe but it still frezzez up on me i cant think what else to do
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May 17, 2012
In my thread of "application installation issues", it seems to be determined that my carrier who I got the phone from, is blocking the install of applications as I get a 910 error, application authorization failure, when i try to install an application from: [URL]. After some searching, I've come across BBSAK, which I use to wipe the phone and reload the oS. I've also come across the tool "vendelete" which deletes the vendor.xml files.
So I do the following:
1. Uninstall the original carrier OS from pc.
2. Install OS from different carrier to pc.
3. Use vendelete to get rid of the xml files which it says no xml files were found.
4. Use bbsak to wipe the oS.
5. Reload the OS.
But when the phone boots up, it still shows the sign of the carrier which I don't want, so I presume nothing has been updated? since when I try to install the application again, I still get the 910 error.
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Mar 16, 2010
I am selling my blackberry 8330. I wiped the handheld, but when the person who is buying it from me went to activate it. my email address is still set up on that phone. How do I delete the email addresses so they don't receive my emails?
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Jan 27, 2010
I have a 2 month old AT&T 8310. It currently has a corporate IT policy, and all of my contacts, emails etc. I want to wipe it clean so that it can be sold. Here is the procedure that a guy at the AT&T store gave me to remove the IT policy and wipe all the data. Before I try this, do you think it will work?
1) Setting - Options
2) General settings
3) Blackberry button
4) Wipe handheld
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Feb 9, 2010
I bought an unlocked Blackberry Curve off of eBay, put my AT&T SIM card in it, and it worked great for about two weeks. Then I ignorantly downloaded a "free theme" and about a week after this, my Blackberry started freezing whenever I would go to make a phone call, the screen just goes black and it freezes until the hourglass comes up and the phone turns back on in about two minutes. Also, if someone tries to call me, my phone will do the exact same thing and they will go straight to voicemail. I have removed all the applications from my phone and done my best to wipe the entire system, but it still freezes whenever I try to make phone calls. It has pretty much stopped freezing at any other times besides when I am attempting to make phonecalls now so there is a slight improvement. Is there any way I can redownload the operating software (even though the phone is unlocked) or what else would be advised that I do?
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Oct 20, 2012
I am selling my phone an want to wipe it before I do. My trackpad is broken, is there a way of wiping it without using the trackpad?
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Mar 30, 2012
how to reload an email addresses, I loaded the address in my phone and it worked for one day then stopped synchronization, I did everything suggested but in the end I had to remove the addresses, and try to reload them, one went in and is now working correctly the others keep being rejected.
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Mar 17, 2012
My bb frozen up this morning so I turned it off and took out the battery, now when ever I put the battery back the little red light just comes on and the startup screen keeps reloading and that's about it.
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Nov 5, 2010
I am having trouble with my Blackberry device software, how do I delete and re intsal the software on my Curve 8900?
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Feb 13, 2010
after upgrading to the new OS 5.0 on my 9630, bank app was not automatically reloaded. So I went to the website with my phone then downloaded program, as I attempt to start program up for 1st time I get a "certificate not from expected source message" So Im not able to activate my bank app?
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May 1, 2012
My phone keeps freezing
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Mar 24, 2012
My phone keeps freezing and a black dail appears and I am unable to do anything for a good 20-30 seconds, also this drains my battery so much.
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May 27, 2012
My trackpack keeps freezing whenever I lock my phone or it locks itself. I have tried a battery pull and it just makes it worse. Whenever I'm outiside it will go everywhere and won't let me text, BBM, or e-mail it will keep scrolling to the top, then when I go inside it will freeze and won't let me do anything.
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Jun 21, 2010
I want to sell my phone, and was wondering if the proper thing to do is wipe my phone, activate it, and THEN remove the SIM card. Or do I only have to wipe it and remove the SIM card and not worry about activation?
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Jan 15, 2012
I was trying to back up my phone with the blackberry desktop manager. I kept entering my password (I couldn't remember exactly what it was, so I went online and reset it for the last attempt). I got the email confirmation that it was reset, so I entered the new, reset password. It said it was wrong anyway and started wiping my device. EVERYTHING -- all my contacts, all my sms, all my work emails, everything. I popped out the battery when it was at about 6% of the wiping process but whenever I turn it back on it starts wiping again.how can I stop this? It is my phone, I entered the correct password, I only wanted to back up my data and now I'm losing everything instead.
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Jan 9, 2010
Recently my phone has been resetting itself. It doesn't do it every day, but the screen will go white and then everything will come back up ok. Well a few minutes ago the phone reset itself and I look at the screen and I believe it said JUM ERROR, I could be wrong with this but it was something like this. It said continue below it so I pressed the track ball and now when it gets to the home screen it's not reading any pictures, messages, or phone numbers. I pulled the battery out, pulled the sim card, and mem card out and put them back in. Everything seems fine and I just got the phone about a month ago due to my other one effing up. Is there a way to reset it with certain combo of buttons or anything?
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May 27, 2010
My sisters phone still has v4.3.0.127 is there an upgrade OTA? i cant seem to find the (wireless update) in advance options. also cant find send service books! how to update this 8330 to its current OS through Sprint.
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Mar 5, 2010
This is going to sound absolutely ridiculous, but I have the horrible habit of picking at the ring that holds the trackball into place. Usually, I'll remove it and the trackball while the phone is off to clean the area when the trackball sticks.However today the ring popped off during my nervous habit and I touched the led while the phone was on. I was just wondering if this is bad in anyway? Everyone keeps telling me it's just a light, but I figured it wouldn't hurt to ask.
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Aug 13, 2010
im having problems with my computer recognizing my blackberry 8330(boost mobile). the phone itself is connected to the computer properly and even when i go to the media manager it shows up. the problem is when i go to my computer( i am using vista btw) the computer doesn't exactly recognize the device, it just says removable disk (F now im not sure how but one time when i connected the phone to my computer a window appeared called "auto play" which gave me quick and easy access to my phone via different folders, but now when i connect the phone none of that happens. i would like to be able to connect my device to my computer and have that window (auto play) appear when i conenct my phone because it is easier for me to transfer my photo's/music etc.. how can i do this?
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Aug 14, 2010
I know this might be a really obvious question for some but I thought I would ask anyway. I recently upgraded to an android phone but really don't like it and it's to late to return it. So, my options are to go back to my 8330 which is 2 years old and hope it makes it the next 2 years of our contract or stay with the Android that annoys the heck out of me. Is it possible to take the SD card out of the android and put it in the BB so I don't have to deal with activation fee's? I'm thinking that it's not possible but a friend insists that I can do it.
Don't want to damage my BB. Thanks in advance for any advise.
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Feb 25, 2010
For some reason I can't get my Curve to connect to the the desktop manager. I have installed and uninstalled the Manager 3x, tried to different computers and 3 different USB cables and still nothing. When I plug the phone into the PC it shows the charging icon for about 5 seconds then it disappears and when I try to access it with the DM it cant find the PIN. I checked to make sure that the DM was set to recognize the USB. The last time I use the DM was back in November and everything was fine, but now nothing wants to work.
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Mar 13, 2010
For the life of me I can't figure out how to enable java on my phone. I've looked under options, advanced, browser but its not there.
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Jun 20, 2010
I just bought a blackberry 8320 and it is giving me an error "phone not allowed mm6" and it shows the SOS sign. Its brand new sealed in the box never been used. I called Rogers and it said this phone is not stolen. What could it be?
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Aug 11, 2010
I found a phone and want to no if I can still use it even thou its a CDMA phone it has a sim card slot is there a way to unlock it and use it on another carrier or did I just find a piece off junk it still has network coverage but it might get shut off.
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Apr 22, 2010
Trying to get a feel for the vibrate mode in my old curve vs my new tour. How can I make my old curve vibrate being that its no longer has a provider attached to it. Any ideas?
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May 16, 2010
2 weeks ago i picked up a used BB 8310 off freecycle, the woman had upgraded and didnt need it so she wanted to give it away. Score!. I finally got around to ordering a new battery for it because she kept the one it came with, and the battery showed up saturday.I put the new battery in the phone turned it on and nothing. So i plugged it into the wall charger and all i got was the red LED for 2-5 seconds and then nothing. does the same thing when you plug it into the USB.Is this a bad battery or is the phone a total loss? im sad because i was so excited to use my new phone and i still cant.
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Nov 9, 2012
I've been having problems with my blackberry after using the twitter app it froze and an app error has occured while other amounts of application error signs have shown up too!I need to know if there is way of fixing my phone by wiping everything off and starting with a new clean software?
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Apr 10, 2011
So a friend of my father's passed on his BB Curve to me after I lost a phone. I'm just realizing it's set for corporate use so I can't set up a personal email or download certain apps I want. I have performed a wipe of the phone already, but all it did was delete the previous owner's information and things, not reset the phone to factory settings.Is there a way to make this phone work for my personal use?
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Jan 4, 2010
My Blackberry 8310 is one week old. Two days ago it stopped ringing, alarm has no sound and no email notification sound. I've checked profiles and still no luck.
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Feb 9, 2010
After I up dated soft wares for my cell phone, my cell phone started turns it off by itself. It goes to blank(no light on), and the only way I can turn it back again is to take out the battery from the cell phone and put it back again.Now I can't even do the same thing and turn it on anymore! When I plug my cell phone to the charger, it shows a battery sign with a kind of lighting picture on top of a batter pic in the middle of screen.What can I do?Is there any way I can talk to manufacture in the US to replace my cell phone after 1 year of warranty?
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Mar 8, 2010
It seems like it happened after I plugged my bb into the computer for the first time. My wall charger will not charge my phone. I know it's not a problem with my charger because I was able to charge my old razr with the charger. And i've tried numerous wall outlets, so it's not the outlet I was using either.
My phone charges when I plug it into the computer, so i'm not sure whats going on. I just got this phone a few months ago after having problems with my oldd blackberry.
I don't want to have to get rid of my bb, because for the most part I love it, so has anyone had to deal with this? And maybe fixed it without having to spend money?!
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