BB Curve 83xx :: Trackball And Menu Button Not Working After Getting Wet
Sep 8, 2010
I fell in love with my 8310 when I first got it about 2 years ago. It has everything I could need. I am not a internet person but it has the memo pad for my fireman stuff, the right size buttons for texting since I have pretty large hands, and I liked the applications I had. Well my phone has taken the falls and the other day it fell face first into a rain puddle. I grabbed it up fast. The cell has dried and it still works except for the trackball and the menu button. Basically the 2 most important buttons. I took it to the store and the phones strip was still white and never turned red. They told me I am do for a upgrade. I love the 8310, its been great to me. So the question: is there a fix of the keypad I can just get off ebay or the other options were 2 cells I found. Not wanting to do the whole data plan deal and not all stoked about a 3g. The guy was trying to press the torch on me and I told him no thanks.
The cells that interest me are.
1) The 8520. I like this one cause it seems like its not far from what I had maybe a few new bells and whistles. I see it has wifi.
2) HTC Tilt 2
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Jun 26, 2010
Im having an issue with my curve 8330 with verizon. I just upgraded my phone to the 5.0hybrid os and everything works fine except opera mini. I can no longer use the trackball to click my selection. opera 4.2 seems completely different in os 5.0 compared to 4.5. anyone else come across this and with a fix?
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May 2, 2010
so here's my problem. i went over to a friends house today for a barbecue, and when i got there i sent a text so i know everything was working fine. a few hours later i get home and notice that the screen on my Curve is black, and i knew something was up because i know it was fully charged before i left the house earlier. hit the buttons and nothing. so i do a battery pull and it reboots fine, then the screen goes black after 30 seconds and then hit the buttons and nothing. when i hook a mini usb cable up to the port, the screen comes back on for the usual 30 seconds, then goes black like the other times. when i connected it via the cable and the screen lit up, i noticed that the trackball scrolls fine left and right, but pushing the trackball does nothing.the phone is about a year and a half old, through Verizon. i have no problem with getting a new phone, but i don't want to loose the 150 or so contacts i have on the phone. i don't have Google Sync installed on the phone, and i'm guessing that it's too late to back anything up now on my end. when i connect it to my PC, i can access the usually Media folders and Slacker, but nothing else. if i take it into a local VZW store, would they be able to back up my address book the exact way it is now, since the phone powers on and the USB port works fine?i'm going to remove the shell tonight and see if i notice anything.
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Mar 12, 2010
My trackball won't scroll down? It moves side to side but will not move up or down, I have tried a battery pull but nothing helps I didn't drop it at all can someone help?
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Jan 25, 2010
First off, my BlackBerry Curve 8320's trackball broke, and the little gold tape is GONE, if I buy a new trackball set, will it work properly?
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Sep 13, 2010
My girls blackberry 8320 is having issues. The trackball scrolls perfectly, but does not click at all. We've tried taking it to t-mobile places around here every single time they say "sorry nothing we can do" even during their free trackball replacement promo way back. She refuses to get a new phone for some reason, so I turn to you all for help on this one. Any idea what the problem could be? Would a new trackball from the store fix it you think?
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Jun 13, 2010
I have an old curve (more than 2 yrs old). I dropped it accidentally due to which the trackball is broken now.How do I move the cursor around without the trackball?
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Jun 17, 2010
Hey folks, a few weeks ago I dropped my Curve in some water. I dried it out in some rice and reloaded all the software. It works now except for one major problem.the trackball will not scroll at all. It won't go up or down or left or right. It will still select.I have a completely new housing and trackball. I tried an old trackball but it didn't work either. I cleaned the new trackball with some alcohol as well as the contacts in the phone but it still won't work.
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Jun 16, 2010
I've looked around and haven't seen this specific problem. My T-mobile 8320's trackball has learned the new trick of only working when the phone is in bright light!The symptoms: If the keyboard light is on, the trackball doesn't work. If the keyboard light is off, the trackball works normally. The trackball light never goes off, but stays at least dim even when the screen is blanked and the keyboard light is off. In fact, it is on even when the phone is in the holster.The phone has never been abused, nor experienced water or anything.
I've done the battery pull to no avail, and played with the keyboard/trackball settings and the backlight settings with the same results.T-Mobile says to try a master reset. I'll do that after I figure out what data is on my phone that will need replacing.
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Apr 17, 2012
Menu button is not working! works in the main screen but once I'm in emails or SMS it doesn't show up?
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Jul 18, 2010
The Menu button does exactly what the Home button does. How can I fix this? It's so irritating because I cant finish setting up my new phone!
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Apr 18, 2010
I don't know if this is possible or not so I thought I would ask here, is it possible to alter the way the menu functions in the blackberry curve? in example, what I want to do is like when I send a sms text message and when I hit the trackball and the menu options come up, the send button is highlighted, and what I would like do is modify it so that the check spelling is highlighted first and then send button is right below it, is it possible to do this or is this an internal Blackberry Software modification?
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Dec 31, 2011
my mobiles menu button light not working, befoe when any message came it will blink,now nothing will happen when use mobile, call recieve & end button light only work what i do?
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Jan 30, 2012
I'm having an issue with the menu/BlackBerry button (whatever it's called) The button seems to be stuck. So when I push it the menu will come up but it will automatically do what is highlighted, which is often close or open the tray if on the home screen. If I lock the phone it will darken but then lighten up as if I have pressed the button, but I haven't. It will say screen locked but will continously darken and lighten back up.
I was having this issue a little while ago and even took my phone apart to clean as I thought that was the issue but it did not help. Then I needed to charge it, which I normally do by plug in, but this time I used usb to computer. There seemed to be a substantial update for my phone which once completed fixed the issue with the button. Which was a huge relief as I was thinking I would have to pay somebody to fix and I don't want to do that. It is very pricey.
Well today it started back up. I connected it to the computer but it said there were no updates and did not fix the button problem. And yes I have tried battery pull.
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May 18, 2011
i bought my minipro last nov. last two days the menu button in my phone stopped working. so to unlock my phone i use to slide the phone.but for other options i find it very difficult without the menu button.
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Feb 24, 2010
I went to help on the security options screen on my 30 and general settings, hit menu but there is no change pswd option.
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Nov 29, 2011
The menu button on my N8 annoyingly has started to work intermittently, it either works for a while then stops working for a while.
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Mar 19, 2012
I have a "brand new" 701 with 111.020.0307 that won't update to 111.030.0609 because I'm in Italy .
Now I have a really annoying bug: the menu key, sometimes, stops working and won't bring up the menu if pressed briefly, and won't bring up the task list either (when pressed long). Anyone experiencing this bug? The only way I found to make it work again is turn off and on again my phone... And the task list can't be found in menus, AFAIK. I could do that with my old 5800XM...
I bought my phone ONE WEEK ago... I really wouldn't like to format/reinstall already!
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Feb 12, 2012
My menu button has stopped working can this be fixed??
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Aug 26, 2010
My trackball and keypad are frozen if there is no SIM in the device. However, they start working when I put a SIM into my 8900. I run os 822 and don't have any problems otherwise. Though this isn't a show stopper, I was wondering as to why this happens.
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Nov 30, 2012
I have a 9300 and the trackball is not working how do I fix this?
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Jan 30, 2012
My track ball won't wrok on my 9300 does it need replacing or would a factory reset maybe cure it??? If so Is there anyway I can reset my phone without having to us the track ball?
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Jul 1, 2011
I have a BlackBerry 8900, which has been working perfectly for almost two years now. About a week ago, my trackball stopped working and my keyboard went haywire! I took the phone in and the Trackball as well as the Dome switch were replaced. When I got it back, it worked perfectly... until I put the Sim card in, and it's back to square one! If I put some pressure on the sim card, it works. When I remove the sim, it works perfectly again.
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Oct 4, 2010
I have a bb curve 8330 and the trackball is not working properly, it will not allow me to scroll down only up and side to side I cannot answer emails or turn my alarm off
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Jan 16, 2010
I upgraded my Verizon Curve 8330 to a Tour and now my trackball is acting up. I'm thinking of changing the trackballs since I never had a problem with the Curve. Are they all the same size or has anyone had problems trying this. I'm not worried about taking it apart or the warranty, but would like to see if this was successful for anyone else first.
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Jan 19, 2010
I'm using BB Curve 8320.My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight.I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...
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Aug 28, 2012
i have a blackberry 9300 and my trackball has stopped working does anyone know what to do as we got it from tesco on an o2 contract but i cant find the receipt so trying to fix it myself.
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Jul 25, 2011
I have a Curve 8900 which I love but recently the trackball has stopped working. I can't get to my email, bbm, text, browser, etc needless to say it's extremely frustrating, I have cleaned the trackball with alcohol and it seemed to work in the beginning but it doesn't work now. Is there a way to use the keyboard to get to the icons such as email without using the trackball.
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Jan 19, 2010
I'm using BB Curve 8320. My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight. I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?
To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...Is there an option menu I can go to? Its frustrating typing this out at night and same with texts.
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Jun 26, 2012
The menu button on my 8520 ccurrently is not working. I want to do a factory reset, how would i got about that if the menu button doesn't work?
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Jan 16, 2010
My husband got his Tour yesterday and it was technically used for a day but is esentially considered new. He was playing with his phone last night and he notices when he goes to a certain menu the trackball messes up but if he exits out it's fine it's just the one menu. I told him to take it back to the store and let them know but the blackberry guy wasn't in so we have to wait. We have a 30 day in-store warranty but they said trackball issues they'll just repair and send it back to him themselves.
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